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德蘭附近大學凱富套房酒店的評價

2.5 out of 5
德蘭附近大學凱富套房酒店
400 E. International Speedway Boulevard, DeLand, FL

評價

8.4

很好

10 分評分，優異；1000 則評價中有 481 則" "
8 分評分，不錯；1000 則評價中有 331 則" "
6 分評分，一般；1000 則評價中有 105 則" "
4 分評分，欠佳；1000 則評價中有 47 則" "
2 分評分，很差；1000 則評價中有 36 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

真實旅客

多人同遊
讚好：住宿狀況
Two of my friends didn't know what kind of bite they had on them the night they stayed! Sound insulation is not good either. Anther thing that I‘d like to say is about when we checked into the room, there was only a box with little bit tissue left in the room. Late when we used some then ran out of that tissue and I went to the front desk and asked for a box, and the stuff told me to go to the restaurant across the front desk.
於 2019 年 6 月住了 1 晚
Bonnie 於 2019年7月5日的回應
Thank you for your feedback. Our staff works hard to make sure everything is perfect for our guest. Im really sorry that you did not have a perfect stay and I do hope you will give us a second chance.

8/10 不錯

Lei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚
Athena 於 2018年2月11日的回應
Thank you for staying with us, We appreciate your feedback, Can't wait to see you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the best hotel I had stay in US
lots of shops and restaurants are near to the hotel. very good that the hotel can pick up you from the airport.

8/10 不錯

David

於 2024 年 4 月住了 1 晚
Tammy- FD 於 2024年4月30日的回應
Thank you for your review.

8/10 不錯

Angel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Poolwas refreshing
於 2024 年 4 月住了 1 晚
Tammy- FD 於 2024年4月21日的回應
Thank you for your review.

8/10 不錯

Norma

讚好：整潔度、職員與服務和住宿狀況
I thought the staff did a good job. The property is not 5 star but OK.
於 2024 年 4 月住了 2 晚
Lesly- FD 於 2024年4月21日的回應
thank you for your review

10/10 優異

Judith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very close to my brother in law and to shopping.
於 2024 年 2 月住了 1 晚
Tammy- FD 於 2024年4月17日的回應
Thank you for your review.

10/10 優異

Dan

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for my business trip.
於 2024 年 4 月住了 1 晚
Tammy- FD 於 2024年4月10日的回應
Thank you for your review.

10/10 優異

Harry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very clean as was the property and surrounding area. Convenient location but quiet. Breakfast was great.
於 2024 年 3 月住了 13 晚
Carmen-FD 於 2024年4月7日的回應
Thank you for your review, we are glad to hear you enjoyed your stay .

6/10 一般

Emilee

家人同遊, 商務旅客
Check-in took forever with only one group ahead of us. Fridge in room was so loud, we couldn’t sleep. Staff at breakfast was quite pleasant.
於 2024 年 4 月住了 1 晚
Carmen-FD 於 2024年4月7日的回應
Thank you for your review. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Robert (Elora)

讚好：整潔度和住宿狀況
.
於 2024 年 3 月住了 2 晚
Tammy- FD 於 2024年3月26日的回應
Thank you for your review.

4/10 欠佳

James

家人同遊
不滿：住宿狀況
Long black hairs in a dirty bathtub. Alarm clock went off at 5:30AM
於 2024 年 3 月住了 1 晚
Tammy- FD 於 2024年3月19日的回應
Thank you for your review. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Chad

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Nice and comfortable room.
於 2024 年 3 月住了 1 晚
Tammy- FD 於 2024年3月14日的回應
Thank you for your review.

10/10 優異

Tiffany

於 2024 年 2 月住了 1 晚
Lesly- FD 於 2024年2月14日的回應
thank you for your feedback

8/10 不錯

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Lesly- FD 於 2024年2月14日的回應
thank you for your feedback

10/10 優異

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean, breakfast was good and the actually cleaned my room in the middle of my stay which is kind of unheard of now.
於 2024 年 1 月住了 4 晚
Lesly- FD 於 2024年1月30日的回應
Thank you for your review we hope to see you soon

6/10 一般

Ashley

家人同遊, 親子同遊
不滿：住宿狀況
Our toilet hardly flushed and the sink was clogged so it filled with water every time we used it. It would eventually drain. They had air purifiers in the hallway which seemed questionable. We had a suite with a pull out couch and our reservation stated we would need to use it, however, it did not have any sheets, pillows, or blankets. The blanket we received to use for it was itchy and about 40 years old it felt like. This hotel was definitely not worth what I paid.
於 2024 年 1 月住了 1 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review. We will work on all of your concerns.

10/10 優異

OLIMPIO J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Lesly- FD 於 2024年1月29日的回應
Thank you for your review

6/10 一般

Nikki

伴侶同遊
讚好：職員與服務
The shower barely got warm and the water pressure was extremely weak. It’s a very old property that they have made small improvements to certain areas in. Not worth the price.
於 2024 年 1 月住了 1 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review. We will look into your concerns.

2/10 很差

John

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No kleenex, used shampoo bottle & conditioner, dirty furniture and ripped and very noisy., hard to sleep
於 2024 年 1 月住了 1 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review. We will look into your concerns.

8/10 不錯

Kaylyn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Lesly- FD 於 2024年2月14日的回應
thank for you review

2/10 很差

Tyrone

不滿：整潔度、職員與服務和住宿狀況
Has roaches.
於 2023 年 12 月住了 2 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review. We will look into your concerns.

10/10 優異

Gary R

讚好：整潔度、職員與服務、設施服務和住宿狀況
I am gkad that I chose this property. The staff was very helpful and provided great customer service. I had rented an electric car and thought I was going to have to run all over town to get it charged not knowing that there was a charging station attached to the hotel. I was so happy to see that. The staff let me charge ny vehicle for as long as I needed to.
於 2023 年 12 月住了 4 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review.

6/10 一般

Linda

不滿：住宿狀況和客房舒適度
The king beds were very uncomfortable. The floors were sticky and seemed unclean. The bathroom was outdated. The sofa beds was noisy and like sleeping on a spring according my adult friend . The breakfast lady was very nice . The breakfast was decent. Eggs , sausage, pastries etc.
於 2023 年 12 月住了 1 晚
Tammy- FD 於 2024年2月20日的回應
Thank you for your review. We will look into your concerns.

10/10 優異

Deborah

讚好：整潔度、職員與服務和住宿狀況
It was a good price and well maintained. Comfy and clean.
於 2023 年 12 月住了 4 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

10/10 優異

Jasmine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Tammy- FD 於 2023年12月29日的回應
Thank you for your review.

10/10 優異

carolina

於 2023 年 12 月住了 3 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

8/10 不錯

Toby

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and helpful. The room was nice and clean. but they do not provide daily room house keeping. The breakfast area was clean and well stocked.
於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

10/10 優異

john

讚好：整潔度和住宿狀況
waited to check in for nearly 10 minutes
於 2023 年 12 月住了 1 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review.

10/10 優異

Dave

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

8/10 不錯

Kevin

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

8/10 不錯

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

10/10 優異

Cheryl

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was conveniently located. No smoking. Clean.
於 2023 年 12 月住了 1 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

10/10 優異

Zach

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年12月27日的回應
Thank you for your review. Hope we see you again soon.

8/10 不錯

Brandy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, quiet hotel that met my needs perfectly
於 2023 年 12 月住了 3 晚
Tammy- FD 於 2023年12月5日的回應
Thank you for your review.

10/10 優異

Gregorio

讚好：職員與服務和住宿狀況
I not like the parking lot is dirt some time
於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年12月5日的回應
Thank you for your review.

8/10 不錯

Jerry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only problem was that we discovered that the heating element in the room was not working on the last night.
於 2023 年 11 月住了 4 晚
Jalletsy Vargas, General Manager 於 2023年12月1日的回應
Thank you for reaching out and letting us know. We will do the best we can to resolve the issue, so that others are not disappointed as well. Hope you have a great holiday.

4/10 欠佳

Ingrid

於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年12月5日的回應
Thank you for your review.

10/10 優異

Tyler

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe and convenient!
於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年11月29日的回應
Thank you so much for your review.

8/10 不錯

Robert

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable place for the money on a high volume Daytona weekend. The queen beds were nice and clean. The couch with a fold out futon was great for additional sleeping roominess. Continental breakfast had was hot and included excellent choices such as sausage patties, eggs, omelette, waffles, yogurt, orange juice, apple juice, etc. Shower had plenty of hot water. Heater and A/C worked great because we had a cold front on arrival. My pet peeves were some dog hair stuck on the couch cushions, a stray baby roach and carpenter ant lingering in the bathroom because the shower curtain had a faint odor from dampness, and the bathroom door itself hits the shower curtain rod while making entree and exit a challenge.
於 2023 年 11 月住了 2 晚
Tammy- FD 於 2023年11月28日的回應
Thank you for your review. We look forward to seeing you again. And we will look into correcting the issues you brought to out attention.

10/10 優異

Cathy

讚好：整潔度、職員與服務和住宿狀況
Quite
於 2023 年 11 月住了 1 晚
Tammy- FD 於 2023年11月28日的回應
Thank you for your review.

10/10 優異

Sandra

伴侶同遊, 商務旅客
讚好：設施服務
Our room was clean. I didn’t like to height of the bed. Way too high. The person taking care of the breakfast room was excellent. Also, the evening clerk was very helpful!
於 2023 年 11 月住了 1 晚
Tammy- FD 於 2023年11月28日的回應
Thank you for your review. We look forward to seeing you again soon.

10/10 優異

Gregorio

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Good
於 2023 年 11 月住了 2 晚
Carmen-FD 於 2023年11月26日的回應
Thank you so much for your feedback ,we hope you enjoyed your stay and we hope to see you again soon

2/10 很差

Maura

不滿：整潔度和住宿狀況
Roaches in room! Dehumidifiers running in hallways Mold smell permeating entire facility Will never go back Go somewhere else
於 2023 年 11 月住了 2 晚
Jalletsy Vargas, General Manager 於 2023年11月21日的回應
Hello Maura,Thank you for taking the time to let us know your feedback. I apologize that the room was not up to your standard. We are able to refund one of the nights for your stay but we have to reach out to Expedia since you paid through them. Any questions, feel free to contact the hotel so that we can resolve the issue.

2/10 很差

JENNIFER

不滿：整潔度、職員與服務和住宿狀況
No hot water! Cold shower with zero water pressure! They CHARGE for an extra towel or wash cloth! Room was dirty! Do yourself a favor and DO NOT STAY HERE!
Jalletsy Vargas, General Manager 於 2023年11月18日的回應
Hello Jennifer,I apologize for the room bot being up to your standards. We have not had any issues with the water temperature, so I am not sure why there was an issue. We also do not charge for extra towels unless they get stained, and we are not able to clean them. That is standard procedure. When I looked into the folio for this reservation, I did not see an extra charge, just standard room charge.

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff at the front desk was outstanding, helpful, informative and professional.
於 2023 年 11 月住了 1 晚
Tammy- FD 於 2023年11月14日的回應
Thank you for your review, We look forward to seeing you again soon.

10/10 優異

Howie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel!
Always a pleasure to stay at this hotel. The staff is great, and the rooms are really nice.
於 2023 年 11 月住了 1 晚
Tammy- FD 於 2023年11月10日的回應
Thank you for your review. We look forward to seeing you again soon.

10/10 優異

nancy

家人同遊
The staff were very friendly and helpful made for a very nice stay
於 2023 年 10 月住了 5 晚
Tammy- FD 於 2023年11月10日的回應
Thank you for your review. We look forward to seeing you again soon.

10/10 優異

Nancy

讚好：職員與服務和住宿狀況
The staff is very friendly and helpful
於 2023 年 11 月住了 1 晚
Tammy- FD 於 2023年11月10日的回應
Thank you for your review. We look forward to seeing you again soon.