娛樂場
查看供應

草原賭場、賽車場酒店的評價

3 out of 5
草原賭場、賽車場酒店
1 Prairie Meadows Drive, Altoona, IA

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 641 則" "
8 分評分，不錯；1000 則評價中有 260 則" "
6 分評分，一般；1000 則評價中有 60 則" "
4 分評分，欠佳；1000 則評價中有 27 則" "
2 分評分，很差；1000 則評價中有 12 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Cynthia

讚好：整潔度、職員與服務、設施服務和住宿狀況
I always like Prairie Meadows. It's always a great atmosphere. I also like the security there, which is very important when I have to travel alone.
於 2022 年 11 月住了 1 晚
PM Management 於 2022年11月21日的回應
I would personally like to thank you for your feedback regarding our stay. I am glad to hear that you feel safe at our property. We look forward to your next stay.

10/10 優異

Lon

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick Getaway
It was a good stay for a couple's quick getaway for one night. Clean rooms with good front desk service. It was a good experience for our first time staying there and we plan to be back for future stays.
於 2022 年 11 月住了 1 晚
PM Management 於 2022年11月15日的回應
I would like to thank you for your feedback regarding your stay. We are glad to hear that you enjoyed your stay with us.

6/10 一般

Ron

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 10 月住了 1 晚
PM Management 於 2022年10月31日的回應
Thank you for your feedback. I am sorry about your experience with us. If you could please contact me to let me know what room number this was so we can make sure that we take care of this. Thank you again for your comments as things sometimes get overlooked. We are in the process of a renovation to upgrade the hotel as well. We appreciate you taking time to share with us as it does help us improve. We look forward to your next stay.

8/10 不錯

Anessa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
PM Management 於 2022年10月24日的回應
Thank you for staying with us.

10/10 優異

Sue

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay always. Awesome, friendly staff. Very helpful. Rooms quiet and clean.
於 2022 年 10 月住了 1 晚
PM Management 於 2022年10月21日的回應
Thank you for your feedback. I am glad to hear that you enjoyed your stay. We look forward to your next stay.

10/10 優異

Sharon (Ankeny)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I appreciate that the gentlemen at the front desk told me he would give me a late checkout since I didn’t check in until 1 am and they weren’t fully booked for the next night. Appreciate that offer without asking for it.
於 2022 年 10 月住了 1 晚
PM Management 於 2022年10月12日的回應
Thank you for your feedback regarding your recent stay. I am glad we were able to accommodate your late check out. We look forward to your next stay.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
PM Management 於 2022年10月7日的回應
Thank you for staying with us. We look forward to your next stay.

8/10 不錯

Veronica

於 2022 年 9 月住了 1 晚

8/10 不錯

Patricia

讚好：整潔度、職員與服務和住宿狀況
Great Stay!
Beautiful grounds-exceptionally clean. Hotel is super nice-lots of good food choices and good food. Really up to date amenities. Really enjoyed our stay! will definitely stay again.
於 2022 年 9 月住了 3 晚
PM Management 於 2022年10月7日的回應
I would like to thank you for your feedback regarding your recent stay. I am glad to hear that you found our facility to be clean we take a lot of pride in our facility. I will pass along your comments to our management staff. We look forward to your next stay.

10/10 優異

Paul

於 2022 年 8 月住了 1 晚
PM Management 於 2022年9月30日的回應
Thank you for staying with us. We look forward to your next stay.

10/10 優異

Dorothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great trip for quick outing from KC. Will return.
Facilities (casino, hotel and race track) were all nicer than we anticipated. Check in staff and cleaning crew (in hallway) were all friendly. Appreciate that we were able to check in at 2 instead of 4.
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月26日的回應
We appreciate your feedback regarding your recent stay. I am glad to hear that you enjoyed your stay. We look forward to your next stay.

10/10 優異

Melanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The text checkin was awesome and efficient when I arrived they handed me the key.
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月26日的回應
Thank you for your feedback regarding your recent stay. I am glad you enjoyed your stay and the check in text. We look forward to your next stay.

10/10 優異

Henry

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月26日的回應
Thank you for staying with us.

10/10 優異

Alma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice
Beautiful lobby and clean rooms
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月23日的回應
I would like to thank you for your feedback regarding your recent stay. I am glad you found our rooms to be clean we take a lot of pride in cleaning our rooms. We look forward to your next stay.

10/10 優異

Rodolfo (Rep. of Panama)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lot of fun
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月23日的回應
I would like to thank you for your feedback on your recent stay. I am glad to hear that you enjoyed your stay. We look forward to your next stay.

10/10 優異

Jason

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay, friendly staff and clean
於 2022 年 9 月住了 2 晚
PM Management 於 2022年9月19日的回應
Thank you for your feedback on you recent stay. We enjoying hearing from guest like you. We are glad to hear that you enjoyed your stay. We look forward to your next stay.

10/10 優異

Roberta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prairie Meadows Casino, Altoona Iowa
Room was clean and very comfortable. We were really pleased with our stay.
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月19日的回應
Thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We look forward to your next stay.

10/10 優異

Cheryl

讚好：住宿狀況
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月19日的回應
Thank you for staying with us. We look forward to your next stay.

10/10 優異

joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice,clean,friendly people. overall a good experience.
於 2022 年 9 月住了 2 晚
PM Management 於 2022年9月19日的回應
Thank you for staying with us. We are glad to hear from guest like you. We are glad that you enjoyed your stay.We look forward to your next stay.

10/10 優異

Scott

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very good customer service -
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月15日的回應
Thank you for staying with us. I am glad to hear that you enjoyed your stay. We look forward to your next stay.

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月15日的回應
Thank you for staying with us. We look forward to your next stay.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月12日的回應
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 優異

Russell

於 2022 年 9 月住了 1 晚

10/10 優異

Joni

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, great food at the care, and the horse track was fun!
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月9日的回應
Thank you for your feedback regarding your recent stay. I am glad you hear that you enjoyed the racetrack. We look forward to your next stay.

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Very uncomfortable mattress
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月9日的回應
I am sorry to hear that you did not enjoy the mattresses. I hope you enjoyed the rest of your stay. We will be doing a renovation in October so I do hope you come back and try us again soon.

8/10 不錯

Deb

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月9日的回應
Thank you for staying with us.

8/10 不錯

Larry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything we wanted to do was close enough that we could walk to.
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月9日的回應
Thank you for staying with us. I am glad you found us to be very convenient to walk to everything. We hope you come back and stay with us again soon.

10/10 優異

Lynann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome Getaway
The room was clean and comfy. AJs Steakhouse was Amazing. The beds are super comfortable.
於 2022 年 9 月住了 1 晚
PM Management 於 2022年9月9日的回應
Thank you for you feedback regarding your recent stay. We are glad to hear that you enjoyed AJ's Steakhouse, they do have amazing food. We look forward to your next stay.

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, Great staff, Very clean
Great location. It was nice to be connected to the casino and horse track. Great location for restaurants and things to do. The pool was small, but it was never crowded. Hotel staff were very friendly and the hotel and rooms were very clean. A bit more expensive than other hotels in the area, but I'd say it was worth it. Nice restaurant choices inside the hotel/casino as well.
於 2022 年 8 月住了 3 晚
PM Management 於 2022年9月2日的回應
I would like to personally thank you for your feedback regarding your recent stay. We are glad you enjoyed your stay with us. We enjoy hearing comments from guest like you. We will pass them along to our staff. We look forward to your next stay.

8/10 不錯

Krosby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚
Pm Management 於 2022年8月24日的回應
Thank you for your comments as they are greatly appreciated. have a great day.

10/10 優異

Chris

於 2022 年 8 月住了 2 晚

8/10 不錯

Nicole

家人同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable & clean
於 2022 年 8 月住了 1 晚
PM Management 於 2022年8月17日的回應
Thank you for your comments. I am glad you enjoyed your stay. We look forward to your next stay.

6/10 一般

Sean

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Was told if we applied for a players club card we would get a hotel discount. Had to get the card from a Kiosk as no one was at customer service. When checking out the lady at desk was very rude and said we needed to print out the coupon with in 24 hours of getting g card. There was no note of this from Kiosk and was never informed of it until checkout.
於 2022 年 8 月住了 4 晚
PM Management 於 2022年8月10日的回應
Thank you for your feedback regarding your recent stay. I am sorry to hear about your experience with us. I will forward your comment onto our management staff for further review.

10/10 優異

richard

於 2022 年 7 月住了 2 晚
PM Management 於 2022年8月10日的回應
Thank you for staying with us. We appreciate you staying with us.

10/10 優異

shirley

於 2022 年 8 月住了 1 晚
PM Management 於 2022年8月3日的回應
Thank you for staying with us. We look forward to your next stay.

10/10 優異

Barbara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a wonderful time. Everyone was so nice and helpful. Will return again
於 2022 年 7 月住了 1 晚
PM Management 於 2022年8月3日的回應
Thank you for staying with us. We appreciate hearing from you. We look forward to your next stay.

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
Exceptionally clean. Outstanding service. Will definitely stay again.
於 2022 年 7 月住了 1 晚
PM Management 於 2022年8月3日的回應
Thank you for your feedback on your recent stay. I am glad you found our property to be clean. We look forward to your next stay.

8/10 不錯

Dang

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Make sure you talk to supervisor!
If you have any changes to your reservations make sure you talk to the supervisor and not just front desk personnel if you call ahead to make changes. Not all employees know the hotel policy so you might not be able to check in when you arrive. It was really inconvenient when I had called ahead to make changes to my reservations to update the check in person and was told there was no issues. I arrived the next day to being told I couldn’t check in because the person I updated for checkin was not on my 3rd party registration and their hotel policy was not to allow it. I told the front desk person that I had already called the day before and was not told this hotel policy. The person asked me who I talked to. I don’t remember who I talked to, I called the hotel directly and talked to who ever was working that day before to answer calls. Then they sent me over to a supervisor who just told me their hotel policy which would not have been a problem is they told me when I had called the day before my check in. It was a big inconvenience that could have not been an issue if I was told the day before. It would be nice if all employees were aware of the hotel policy and not just the supervisor since the supervisor is not answering calls.
於 2022 年 7 月住了 2 晚

8/10 不錯

Bradley

讚好：整潔度、設施服務和住宿狀況
Service at the bar in the casino was very slow
於 2022 年 7 月住了 1 晚
PM Management 於 2022年8月3日的回應
Thank you for your feedback during your recent stay. I will pass your comments onto the correct staff. We look forward to your next stay.

10/10 優異

Shannon (Omaha)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Our room was comfortable and clean. Staff was friendly.
於 2022 年 7 月住了 1 晚
PM Management 於 2022年8月3日的回應
Thank you for your feedback on your recent stay. We look forward to your next stay.

8/10 不錯

gary

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean.
於 2022 年 7 月住了 2 晚
PM Management 於 2022年7月22日的回應
Thank you for your feedback. We appreciate hearing from you.

2/10 很差

Donna

家人同遊
不滿：職員與服務
Very disappointed
For one thing we did not request a Handy Cap room. One other time we stayed and did request a Handy Cap room so the motel must of thought that we still did. Not the case. We check if our room was ready at 1:00 and it was not so we came back at 3:00 and Our room was not ready. We came back at 4:30 and it still was not. Very disappointed in your motel.
於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月18日的回應
Thank you for your comment regarding your recent stay. I am sorry to hear about your experience with us. I have passed along your comment to our Guest Service Supervisor for review to look into your situation. We appreciate your comments as they do help us improve.

10/10 優異

Brenda

於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月18日的回應
Thank you for your feedback. We look forward to your next stay.

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 1 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月14日的回應
Thank you for staying with us. I am glad you enjoyed your stay. We look forward to your next stay.

10/10 優異

Bonnie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
New, clean, and very comfortable beds...I would stay again
於 2022 年 6 月住了 1 晚
PM Management 於 2022年7月14日的回應
Thank you for staying with us. I am glad you enjoyed your stay. We look forward to your next stay.

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was excellent modern and clean and so was casino
於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月14日的回應
Thank you for staying with us. We appreciate hearing from guest like you. We look forward to your next stay.

10/10 優異

Helene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
kjempebra opphold! veldig god mat !
於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月13日的回應
Thank you for your comments. I am glad you enjoyed your stay. We look forward to your next stay.

10/10 優異

Cindy

讚好：整潔度、職員與服務和住宿狀況
Am also impressed with the security.
於 2022 年 7 月住了 2 晚
PM Management 於 2022年7月5日的回應
I would like to thank you for your feedback it is greatly appreciated we look forward to your arrival.

8/10 不錯

Al

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
PM Management 於 2022年7月5日的回應
Thank you for your feedback, I hope you enjoyed your stay.