"All the staff are friendly and very helpful.
The other families we stayed in were also good. We had a fun backwater experience. The restaurant food was also very tasty.The room's
also very cmfortable."
"All the staff are friendly and very helpful.
The other families we stayed in were also good. We had a fun backwater experience. The restaurant food was also very tasty.The room's
also very cmfortable."
"We booked a premium room but the room given was completely different to the photos provided. Address was different to what was given on here. Had to wait over an hour for check in time evenknow we arrived within check in time. When we asked about the room being premium we were ignored.
On boat staff were fine and accomodating which is the reason I didnt give a lower rating. We ended up booking another place for the second night because we were so disappointed.
"
"We booked a premium room but the room given was completely different to the photos provided. Address was different to what was given on here. Had to wait over an hour for check in time evenknow we arrived within check in time. When we asked about the room being premium we were ignored.
On boat staff were fine and accomodating which is the reason I didnt give a lower rating. We ended up booking another place for the second night because we were so disappointed.
"
"We had a really poor experience…
1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty
2) very salty water provided for all washing / bathing.
3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests.
4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm.
5) We bought some expensive prawns from the shop they took as to ,...
"We had a really poor experience…
1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty
2) very salty water provided for all washing / bathing.
3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests.
4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm.
5) We bought some expensive prawns from the shop they took as to ,...
"What a wonderful place, very beautiful and relaxing.
Accommodation absolutely top notch, staff even better.
Having stayed in several highly rated 5 star hotels during our month long tour of India we felt this to be the best.
If you're looking for the backwater experience in true comfort and style then this gives you that.
We hired a day boat which picked us up from the bottom of the garden.
We spent the evenings watching the boats go by and the chinese fishing nets being used. Realy all one...
"What a wonderful place, very beautiful and relaxing.
Accommodation absolutely top notch, staff even better.
Having stayed in several highly rated 5 star hotels during our month long tour of India we felt this to be the best.
If you're looking for the backwater experience in true comfort and style then this gives you that.
We hired a day boat which picked us up from the bottom of the garden.
We spent the evenings watching the boats go by and the chinese fishing nets being used. Realy all one...
"Loved my stay on Marvel. Did two nights and enjoyed every minute. The staff was wonderful, professional and kind. Food was amazing, especially the celebratory lunch that was served on my second day. Absolutely beautiful cruise - highly recommend this experience. "
"Loved my stay on Marvel. Did two nights and enjoyed every minute. The staff was wonderful, professional and kind. Food was amazing, especially the celebratory lunch that was served on my second day. Absolutely beautiful cruise - highly recommend this experience. "
"Beautiful setting and friendly stuff but let down by simple things, such as, not collecting rubbish left outside the room and charging extortionate price for tea (compared to anywhere else in India) when we assumed it was free by the way they offered without mentioning a price."
"Beautiful setting and friendly stuff but let down by simple things, such as, not collecting rubbish left outside the room and charging extortionate price for tea (compared to anywhere else in India) when we assumed it was free by the way they offered without mentioning a price."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days.
We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey!
The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management.
Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service.
It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated.
The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices.
Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well.
The activity room is excellent, with good options for all ages, especially the Table tennis / pool table.
The room service staff including Akshay and Shalini are thorough and very friendly too.
Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad.
Thanks to all the staff at Sterling Lake!
"