Dethick Hotel with Pool

"Was a satisfactory stay, would not revisit if I was in the area again"

"Everything good"

"Like a breath of fresh air - very modern, welcoming attentive staff, lovely food and accommodation was very clean and bright "

"This time around it wasn’t as good as my previous stay at this place, sorry to say but the first room i was given room 410 didn’t have any WiFi, the curtains were broke and wouldn’t close also with the room not having double glazing windows and being level to the busy main road the car noises are so loud and not possible to have a good nights sleep! After i complained about this i was given a room in the main building room 134 on the far side however the WiFi didn’t work properly here either so i wasn’t able to do any work on my laptop also the room wasn’t cleaned properly as the tea cups had lipstick and tea stains from previous customers. The bathroom wasn’t cleaned either the shower drips all night and doesn’t shut off properly and saying it was 3 degrees in the night the heater was turned off even though to the morning! Was a very good nights sleep! The only positive is the spa area is lovely and there lots of parking. "

"Lovely room. Comfy bed. Spa nice but could do with a bit TLC. Conveniently located and secure carpark "

"Complicated and restrictive system for booking the swimming pool, only 8 persons allowed. Car parking very limited with surrounding car parks very expensive. Bathroom dangerous, there is a desperate need for hand rails, it’s an accident waiting to happen climbing out of the bath. The sofa beds in the rooms are very uncomfortable and desperately need the mattresses replaced. Location superb and very handy for the train and venues like The Crucible. Good pricing structure."

"Our room was tired. It had stained ceiling tiles, fraying carpet on the entrance to the ensuite, stained carpet, mini fridge inoperative. In addition to the above, the hotel was undergoing renovation in the lobby area, the breakfast was very poor value for money. Overall, a poor visitor experience. "

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "