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"This wasn’t our first stay at this hotel and this time we prepared for the busy restaurant by booking a table for dinner in advance. The restaurant is always busy. However, this precaution did not help as the standard of service was chaotic. The food we did have was good. But we would not have tried again on our second night. Disappointing. We also noticed that the public areas had been refurbished but this didn’t extend to the bedrooms. "

"Very clean and safe. "

"Great location for a visit to Oxford."

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"Lovely hotel, clean and conveniently located"

"Cold room, but tired but otherwise just fine. Lovely staff."

"Generally very pleased with my stay. Very good value for money "

"Great location. 20 minutes drive into Oxford city centre, or 5 minutes to Park & Ride. Lovely modern upgraded room with upgraded mattress and duvet. Modern and clean bathroom. Ample free parking. Tasty free breakfast. Lovely staff. "

"Very friendly and accommodating staff. The hotel was spotlessly clean and the breakfast selection excellent. We did find our room too hot and there was a droning noise on and off all night which wasn’t related to the room itself. We mentioned it to the staff on check out and they immediately said they’d investigate. Excellent customer service throughout our stay. "