Dear Mr. Anonymous, Thank you so much for your feedback! We are so sorry because of the mistakes of our services. We don't have a floor card but we have a security system to keep your safe. We will improve a security more and more to give the safety space for our guests. We don't set up shave on the room but if you need we will give it to your room. For the next times, please call our receiption if you need anything. I hope that you will come back Muong Thanh Dien Chau hotel for the next time. Thanks & Best regards, Hotel Manager Nguyen Trung Kien

Dear Mr. CraigMuong Thanh Dien Chau Hotel sincerely thanks you for your choice in your special journey.We are very honored to welcome and serve you, hope to see you again soon.General Manager Nguyen Trung Kien (Mr.)

Dear Mr. BrianMuong Thanh Dien Chau Hotel sincerely thanks you for your choice in your special journey.We are very honored to welcome and serve you, hope to see you again soon.General Manager Nguyen Trung Kien (Mr.)

Dear Mr/Mrs Anonymous, Thanks for your comment about services of the hotel. We love to hear your feedback and use it to review improve our services. Looking forward to welcome you again soon. Yours sincerely, Hotel Manager Mr Nguyen Trung Kien

Dear Mr/Mrs, Thanks for your review! Welcome to Mường Thanh Dien Chau Hotel! Thanks & Best regards! General Manager Nguyen Trung Kien (Mr)