「The tropical atmosphere at the resort. It was very relaxing and enjoyable to walk around the property. Enjoyed having breakfast overlooking the pool from their outdoor seating area. The staff was extremely pleasant, professional and helpful. They made you feel welcomed.」
"They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. "