哥倫比亞特區服務式住宅

「My stay at Sonder Georgetown C&O Apartments was deeply disappointing due to a highly distressing lockout caused by an unprofessional deposit policy. The staff failed to collect the $50 deposit at check-in and later insisted I return to pay it, without clarifying any deadline or potential consequences. I never intended to avoid payment; when I returned later, the front desk was occupied, so I planned to settle it after dinner. Shockingly, just a few hours after check-in, the staff deactivated my...

「Good location and reasonably comfortable. Air-conditioning wasn't so effective and pillows were quite lumpy. Dissappointed that car parking was not included, especially as the car park was empty and daily charge was significantly higher and less safe than nearby garages. Overall it was an ok experience but could have been better.」

「Super comfortable stay. I loved how soft and fluffy the towels were and how firm the mattress was.」

「Ease of arriving and departing」

「Upon arrival the back gate slammed shut into our new car causing considerable damage to our vehicle. Then our code would not work to open the lock to get into the house. After 1 hour the door was remotely opened for us. I went back and forth with property manager for another hour to make sure we had a code that would allow us access during our stay. He kept sending us the same instructions many times that did not work. Finally, we called the main office of the rental. I was told after 30...

「Careful they might cancel on you on the day you are suppose to arrive! Had it booked over a month in advance and they canceled on me the day I was arriving!」