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"Very helpful and friendly staff. The hotel is in an excellent and central location."

"Second stay at pier 36. Again staff were fantastic. Our room this time was slightly dated and could do with a refresh, view was lovely. Breakfast was great and lots of it, staff very helpful. We didn’t eat here but the Sunday carvery looked so good. We will be back. "

"Great location 👌 staff very friendly and helpful, breakfast fantastic 😀 rooms clean and spacious, bathroom great, what more could.you ask for, would definitely stay again 😀 happy days."

"Friendly, helpful staff in a very busy environment "

"Restaurant was very basic. Didn't try the breakfast. Close to bars and restaurants. Bed was just average for comfort. Misha in reception, however, was extremely helpful and made the experience positive."

"The carpet had seen better days but the room was clean."

"I stayed here with my three-year-old stayed here for three nights over Easter and overall the stay was enjoyable and Location was perfect. Staff were great. The only issue I had was on the last night. I’ve booked an accessibility room due to having a push chair and our room had the ability to be into connecting to the next room. The last night which was Friday there was shouting and banging occurring from next door and a few attempts that someone trying to get into our room this went in for a while and I found this to be quite intimidating as it was just me and my son and he was getting upset as the noise woke us both. This was disappointing as it was on a what was supposed to be a quiet floor. Upon the leaving I did ask a member of staff if there was any issues in the night as there was talking on the corridor which made me wondered if staff were called by someone . I was told he wasn’t aware of anything that happened in the night and that groups of people should not have been put on that floor anyway, nothing more was said. "

"I really like this hotel. The rooms are always well appointed and clean, the staff here are brilliant and the buffet breakfast is always very good. "

"The room was lovely with a great view of the river and the bed was nice and big "