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"The hotel is very convenient if in transit overnight but our suite needs updating and upgrading. Staff were all friendly and accommodating "

"Great breakfast"

"Clean room, good breakfast"

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"It was all very nice and clean. The rooms are spacious and quiet. I found the lighting in the bathroom too dark to apply makeup. I ate in the restaurant which was fine, but if I am spending £38 for a steak I should not have to open packs of ketchup like it’s McDonald’s. "

"Most of the reception staff are unhelpful."

"Loved the vibe of the hotel, staff was very nice and helpful.Great hotel, great location Room set ups were neat and made the space feel bigger! Breakfast was wonderful! Wide variety of options and very nice dining space. Gym was set up a little oddly and Peloton was not activated but overall a great stay! Would definitely stay again "

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"Very bad experience of my checking, living, not-working flush of toilet"