It's wonderful to hear that you had a positive experience with us, Katia, enjoying the warmth of our team and the comfort of your spacious room. We're glad that these aspects contributed to a very good stay. However, it’s noted that the parking fees impacted your overall satisfaction. We understand that additional costs can be a concern, and we always aim to balance convenience with value for our guests. Your feedback is invaluable and will be considered as we evaluate our services and amenities. We hope to welcome you back and aim for that fourth star by providing an even more exceptional experience next time.

Thank you for sharing your experience, Randall. We are glad we have been able to connect with you directly on a few occasions to go over our policies and clarify why you were charged this fee. As we discussed on the phone, we are a smoke-free facility. After inspection of the room upon your departure, we became aware of smoking in the room as well as what was in the wastebasket. These factors are what led to the fee on your bill. We would like to congratulate you again for your high achievement! It certainly is something to celebrate. We hope that we have cleared everything up and that you can return to enjoy a seamless stay.

It’s disappointing to hear about the issues you experienced during your stay, Katelyn. It's concerning that multiple attempts to fix the problem by our maintenance team did not resolve the issue effectively. We understand how frustrating this must have been for you, and it's clear we missed the mark in providing a seamless experience. Your comfort and satisfaction are of utmost importance, and this feedback will be used to review and improve our maintenance procedures to ensure such issues are fully resolved in the future. We hope to have the opportunity to welcome you back and provide a much better experience.

George, it’s wonderful to hear that you appreciated our location as well as our service! We aim to provide a welcoming and pleasant experience for all our guests and are proud to read we succeeded during your stay. All of us are looking forward to your next visit to Cambria Hotel Pittsburgh-Downtown!

Ensuring a seamless getaway with our awesome location was a joy, Lynette. Thank you for choosing Cambria Hotel Pittsburgh-Downtown! See you next time!

Thank you for your kind words, Martin! It's wonderful to hear that you found our team kind and attentive. Everyone at the Cambria Hotel Pittsburgh-Downtown takes pride in making our guests feel welcomed and valued. We look forward to your next visit!

Thank you, Shaunice, for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations. We understand your disappointment with the pricing and the lack of complimentary amenities such as breakfast and parking. We apologize for any inconvenience caused by the additional charges, and we will certainly take your comments into consideration as we review our policies and offerings. Additionally, we apologize for the oversight regarding the towels and washcloths, and we will address this with our housekeeping team to ensure that such issues are promptly resolved in the future. We value your feedback and regret that we fell short of providing you with a satisfactory experience. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

Thank you for the fantastic review, Gregg! It's heartening to hear that our staff, especially our bartender, made your stay enjoyable and that you found the room to your liking. We're glad that the atmosphere of our hotel added to your positive experience. Your thumbs up means a lot to us, and we look forward to welcoming you back soon for another great stay at Cambria Hotel Pittsburgh-Downtown!

Thank you for the great review, Tonya! It's wonderful to know you enjoyed your stay with us Cambria Hotel Pittsburgh-Downtown. We look forward to welcoming you back the next time you are in town!

Thank you so much for your glowing review, Kathleen! It’s fantastic to hear that the convenience of our location, the helpfulness of our staff, and the cleanliness and quietness of your room all contributed to a wonderful stay here at Cambria Hotel Pittsburgh-Downtown. We're thrilled we could provide everything you needed for a perfect visit. Looking forward to welcoming you back again soon!

Jordan, we're deeply sorry to hear about your experience during your stay. Your comfort and well-being are our top priorities, and it's concerning to hear about the issues you encountered with cleanliness and team attitude. This is not reflective of the level of service we strive to provide. We take your feedback seriously and will address these concerns with our team to ensure improvements are made. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We hope for the opportunity to regain your trust in the future.

Thank you for your review, Toni! We're glad to hear that you found Cambria Hotel Pittsburgh-Downtown enjoyable and our team very welcoming. We apologize for any shortcomings with the cleanliness of the showers and appreciate you bringing this to our attention. We are committed to improving our services and ensuring everything meets our high standards. Your feedback is invaluable for guiding these efforts. We're pleased that you enjoyed the rooms and beds, and we hope to welcome you back soon for an even better experience.

Thank you for the fantastic review, Steve! It's great to hear that we're your go-to spot after a game and that you consistently find our rooms sparkling clean and our beds comfortable. We apologize for the oversight with the coffee pods; your preference for dark roast is noted, and we'll aim to ensure a better variety is available. Bringing your favorite K-cup is a smart idea, and we appreciate your understanding. Also, breakfast at Deluca's sounds like a wonderful tradition! We look forward to seeing you again soon for another enjoyable stay and a perfect cup of coffee at Deluca's afterward.

We're thrilled to hear that you had a fantastic experience with us at Cambria Hotel Pittsburgh-Downtown and that our team’s dedication and charm made a positive impact on your stay. Providing excellent service is our top priority, and we're delighted that our team exceeded your expectations. Your kind words mean everything to us, and we truly appreciate your recognition of our efforts. It was a pleasure to have you as our guest, and we can't wait to welcome you back for another fantastic stay soon!

Receiving your five-stars means a lot to us, Diana! Thank you and we hope to see you again soon.

Marguerite, thank you for choosing us for your recent visit to downtown Pittsburgh! We’re so glad you enjoyed the luxurious comfort of your room, along with our relaxing amenities and convenient breakfast service. It’s disappointing to hear about the housekeeping oversights you encountered, however, and we’ll address your comments with our team to ensure all of our accommodations are thoroughly cleaned before our guests’ arrival. We hope you’ll think of us again for your next stay!

Miranda, we’re delighted that you had a top-notch stay! Thank you for choosing the Cambria Hotel Pittsburgh - Downtown and sharing your kind words. We look forward to impressing you even further with a future visit!

Wow! It is a great honor to be your hotel of choice when in town, Jodi! We look forward to offering many more perfect hospitality experiences here at Cambria Hotel Pittsburgh-Downtown!

We sincerely regret you did not receive the warm welcome you deserved, Allan. We will address this with our team right away so this does not happen again. We also will speak with maintenance about that hook. Please allow us another chance to provide a stay that better reflects our high standards we are known for. Thank you.

Kathleen, it's delightful to learn that the Cambria Hotel Pittsburgh-Downtown provided a perfect location for your trip and that the spacious room and comfortable bed contributed to a pleasant stay. Hearing that the team was kind and attentive is also very encouraging. All of us look forward to welcoming you back, aiming to consistently provide a comfortable and convenient experience for your next event or visit to the area.

John, we are proud to earn your perfect score! Thank you for highlighting our incredible location here at Cambria Hotel Pittsburgh-Downtown! Revisit anytime!

Thank you for providing feedback on your stay, Alexis. We regret not delivering an exceptional experience and invite you to visit us again, confident that we can improve your perception.

Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Kimberly!

Jamie, it’s great to hear that the proximity of Cambria Hotel Pittsburgh-Downtown to the Arena met your needs and added convenience to your stay. Our location is indeed ideal for guests attending events! The team is committed to providing a comfortable and convenient base for all guests’ adventures in the city. We hope to welcome you back soon for another visit, perhaps for another event or just to enjoy what downtown Pittsburgh has to offer.

Rachel, we appreciate your feedback on your recent stay. It's good to hear that you found the main areas sparkling clean and beautiful, but we are very concerned about the issues you encountered with the room condition and housekeeping service. The description of your first room is certainly not up to our standard, and we apologize for the discomfort this caused. We also take your experience with the early and unexpected housekeeping visit seriously, as privacy and respect for our guests' comfort should always be a priority. Your comments will be used to address these matters directly with our housekeeping and maintenance teams to ensure that our standards of cleanliness and guest service are upheld consistently. We hope for the opportunity to show you what we are truly capable of and restore your trust.

We're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back, Peter!

Thank you for sharing your feedback with us. We appreciate your acknowledgment of the convenience of our location next to PPG Paints Arena. We understand your concerns about the pricing and the condition of our rooms, and we will take your comments into consideration as we strive to improve our accommodations. We hope to continue serving you in the future and providing you with the convenience and comfort you deserve during your visits to the arena.

Robert, thank you for your kind words! We're thrilled to hear that you found our team amazing and that you appreciated the ease of parking with access to PPG Arena. Providing top-notch service and convenience to our guests is our priority here at Cambria Hotel Pittsburgh-Downtown, and we're delighted that we met your expectations. We look forward to welcoming you back for another exceptional experience.

Jayda, it's a delight to know that Cambria Hotel Pittsburgh-Downtown is your favorite place to stay in Pittsburgh! We're thrilled to have earned such high regard from you and look forward to continuing to provide the exceptional experience that makes us your top choice. Thank you for your support, and we eagerly anticipate your next visit!

Thank you for rating your stay, Brian. We're confident you'll enjoy a much-improved guest experience the next time you visit.

Thank you for the five-star rating, Mary! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

We're delighted to hear that you found the service stellar and the property beautiful, Carly! Providing a welcoming and pleasant atmosphere for our guests is our top priority here at Camrbia Hotel Pittsburgh-Downtown so your feedback is truly rewarding. We look forward to welcoming you back for another enjoyable stay!

Michael, we're thrilled to hear that you found Cambria Hotel Pittsburgh-Downtown as convenient as it gets for attending events at the arena. It's great to know that our team provided you with warm and attentive service during your visit. We aim to make our guests' experiences as enjoyable and hassle-free as possible, and we're delighted that we succeeded in doing so for you. We appreciate your support and hope to welcome you back again for another fantastic visit!

Having you in town for your concert was wonderful and we are thrilled we could host you here at Cambria Hotel Pittsburgh-Downtown. Thank you for taking a moment to review your stay. We hope you will choose us again in the future!

What a treat to learn we will have the honor of welcoming you again in the future, Travis. Thank you for choosing Cambria Hotel Pittsbrgh-Downtown. See you for the next game!

We pride ourselves on delivering the best location to our guests! Thanks for sharing this was a highlight of your trip, Brian. Hopefully, your travels will bring you back to Cambria Hotel Pittsburgh-Downtown soon!

It's delightful to hear that our location offered you the utmost convenience for your event, Brianna. Your experience with our team's great service warms our hearts, and we truly value your recommendation based on this aspect. We sincerely apologize, though, for the shortcomings in your room you've highlighted. It's our commitment to address these issues to ensure that every aspect of a stay with us is both inviting and comfortable. We're looking forward to the opportunity to uplift your next stay into a more thoroughly enjoyable experience.

Gail, we're delighted that our location was ideal for your plans in the area! Thank you for the positive feedback, and we hope to see you again soon!

Derrica, we're so glad that you enjoyed your experience with us! Please come back soon for another five-star stay!

Knowing your overall experience was enjoyable is rewarding. However, we apologize for the delay when you arrived. We will be sure to address this with our team so your next trip to Cambria Hotel Pittsburgh-Downtown is even more impressive. Thank you, Alicia!

Kristin, thank you for sharing your feedback. We're glad you received a warm welcome from our awesome team, but we apologize for the issues you encountered with your room. We appreciate your understanding and we are pleased we could offer compensation with complimentary breakfast, parking, and snacks. Although adjustments to the room fee were not possible through your third-party booking, your experience has highlighted important areas for improvement in our maintenance and room readiness checks. Despite these challenges, we hope our service left a positive impression, and we look forward to the opportunity to provide a more satisfactory stay in the future.

Thank you for your feedback. We're delighted you appreciated our location, though it's concerning to learn about the cleanliness and condition of your room. Rest assured, we will take immediate action with our housekeeping and maintenance teams to address these issues and prevent future occurrences. Your experience is invaluable in guiding our improvement efforts, and we hope for the opportunity to provide you with a stay that truly reflects our dedication to guest comfort and satisfaction in the future.

Thank you for taking a moment to leave us this five-star rating, Stephen. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

Morgan, we sincerely apologize for the inconvenience you endured upon your arrival. It's not the standard of cleanliness and readiness we strive for at our hotel. We're glad to hear, however, that our front desk staff acted swiftly to rectify the situation by moving you to a different room promptly. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we worked to resolve this issue. We're committed to ensuring such oversights are minimized and hope the rest of your stay was enjoyable. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back under better circumstances.

Thank you for taking the time to rate your stay, James. We hope that you will come back and give us another chance to truly win you over.