Everything is good but the WiFi service is disgusting. It got disconnected at times and low speed. I wonder if this is a national policy issue, because last hotel I stayed in Abu Dhabi also got low speed network. Thanks for efforts from staff at concierge Mai and Pretty to help me check in fast and arrangement for my stay.
ZHAOCHI
於 2021 年 12 月住了 1 晚
10/10 優異
Guanglin
2021年6月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Guanglin
於 2021 年 5 月住了 16 晚
10/10 優異
Moinul
家人同遊
2024年5月20日
讚好:整潔度、職員與服務和住宿狀況
Overall I was satisfied
Moinul
於 2024 年 5 月住了 7 晚
8/10 不錯
William
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
First and foremost I had an amazing stay and the staff was fantastic. If this were a 4star hotel, I would review it with five stars. However, it's a five star hotel and thus im going to hold it to higher standards.
Pros:
The rooms were spotless and tidy.
AC was above and beyond standard.
Standard mini grocery store in hotel.
Cold swimming pool.
Timely room service.
Good hotel gym and sauna.
Modern furnishings.
Huge room.
Cons:
-The bathtub and shower were small and felt cheap. Furthermore the sealant on the nozzle had completely failed and it was loose.
-No fan in bathroom.
-The jacuzzi was a little above room temperature every day I checked.
-The kitchen was poorly stocked with equipment, had to go buy a mixing bowl for scambling eggs and only 3 plates were provided with no way to clean them.
-Not enough towels provided and no face towels available.
-Same few movies played repeat, after a week it got really old.
-pool closed at 7pm
-Universal outlet adapter provided did not fit a standard U.S. Laptop plug.
William
於 2024 年 5 月住了 7 晚
10/10 優異
Clifton Oswald
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property and the staff was great and attentive 5 star all the way
Clifton Oswald
於 2024 年 5 月住了 7 晚
10/10 優異
Saqer
伴侶同遊
2024年5月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and relaxing
Saqer
於 2024 年 5 月住了 1 晚
8/10 不錯
Tiheia
2024年4月29日
讚好:整潔度、職員與服務和住宿狀況
Tiheia
於 2024 年 4 月住了 1 晚
10/10 優異
Tiheia
多人同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay here. I did a spa package and Puna did an amazing job. The front desk staff was very helpful and pleasant. Housekeeping came everyday to make sure my room was clean and that I had fresh towels.
Tiheia
於 2024 年 4 月住了 1 晚
6/10 一般
Hossein
家人同遊
2024年4月27日
讚好:職員與服務
不滿:設施服務和住宿狀況
It is not a Hotel!
Hossein
於 2024 年 4 月住了 6 晚
8/10 不錯
Tania
多人同遊
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Puna in spa services was Amazing.
Housekeeping did a wonderful job with cleaning my room and they were very nice.