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卓美亞棕櫚島住宅 - 安達仕凱悅酒店的評價

卓美亞棕櫚島住宅 - 安達仕凱悅酒店
Palm Jumeirah, Dubai, Dubai

評價

8.4

很好

10 分評分，優異；15 則評價中有 9 則" "
8 分評分，不錯；15 則評價中有 2 則" "
6 分評分，一般；15 則評價中有 2 則" "
4 分評分，欠佳；15 則評價中有 1 則" "
2 分評分，很差；15 則評價中有 1 則" "

8.6/10 

整潔度

7.4/10 

職員與服務

7.4/10 

設施服務

8.6/10 

住宿狀況

評價

8/10 不錯

Reza

讚好：整潔度和住宿狀況
Washing machine in unit was acting up and no one could help us fix it.
於 2023 年 12 月住了 2 晚

10/10 優異

Jason

家人同遊
讚好：整潔度、設施服務和住宿狀況
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
於 2023 年 2 月住了 5 晚

10/10 優異

Sita

讚好：整潔度和客房舒適度
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
於 2022 年 6 月住了 4 晚
Andaz Dubai The Palm team 於 2022年8月2日的回應
We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

8/10 不錯

Katherine

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I liked that there was an adult pool and the spa was amazing.
於 2021 年 9 月住了 7 晚

10/10 優異

Charmaine Kayne

多人同遊
讚好：整潔度和客房舒適度
Awesome! We definitely had fun!
於 2021 年 7 月住了 1 晚

10/10 優異

Randa

讚好：整潔度和客房舒適度
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
於 2021 年 6 月住了 1 晚

2/10 很差

MOHIT

不滿：整潔度和設施服務
於 2021 年 2 月住了 1 晚
Sundaresan 於 2021年2月28日的回應
Dear Mohit, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment. We would like to hear your feedback as to how we can make your stay more comfortable for your future stay. Warm Regards Team Andaz

4/10 欠佳

真實旅客

不滿：整潔度、設施服務和住宿狀況
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
於 2021 年 1 月住了 11 晚
Sundaresan 於 2021年1月30日的回應
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments to our management. Warm Regards Team Andaz

10/10 優異

M

商務旅客
讚好：整潔度和客房舒適度
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
於 2020 年 9 月住了 5 晚
Sundaresan 於 2020年9月21日的回應
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 優異

Grant

家人同遊
讚好：整潔度和客房舒適度
Great hotel
Nice Hotels
於 2020 年 7 月住了 1 晚
Reservations Host 於 2020年7月24日的回應
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 優異

Gift

讚好：整潔度和客房舒適度
於 2020 年 5 月住了 3 晚
Reservations Host 於 2020年6月28日的回應
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We truly hope that you enjoyed your stay and look forward to welcoming you once again in the future. Best Regards, Andaz Team

6/10 一般

真實旅客

於 2020 年 3 月住了 5 晚
Sundaresan 於 2020年4月26日的回應
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
於 2020 年 3 月住了 7 晚
Sundaresan 於 2020年3月21日的回應
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

6/10 一般

真實旅客

讚好：住宿狀況
不滿：整潔度和職員與服務
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
於 2020 年 1 月住了 7 晚
Sundaresan 於 2020年1月20日的回應
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was such a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments in regard to our services as I understand your experience was not up to your expectations. Please rest assured that we will follow up to ensure such experience does not reoccur and that we will have the chance to restore your faith in our service on your next visit. Warm Regards Sundaresan

10/10 優異

Lida

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Sundaresan 於 2020年1月10日的回應
Dear Ms. Lida, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Sundaresan