Very courteous staff and helping people. Amrit and Hasan were especially nice. Hamid at the front desk directed us to the right places to eat and dine. Joy at the Tour desk gave us the excellent tips. Would recommend this hotel to anyone i know.
Ajai
2/10 很差
Mey
家人同遊, 商務旅客
2024年1月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Worst place ive ever stayed in. I was eligible for an upgrade in room but was told that there was no room available but when i checked online there were many rooms available. The guy at the front counter was rude and did not care to accommodate me. He said he could upgrade my room for an additional fee but i have available upgrade being a gold member. The rooms are disgusting. Housekeeping does not mop the floors. I found spots and hair all over the floor. Bathtub is very small and good luck with getting hot water to shower. They dont refill toiletries unless you constantly ask. Rooms are not sound proof as stated. I heard a baby crying all night and drilling of walls. The rooms are very small. The bathrooms are super outdated and dirty. Stains everywhere. Dont stay here. Trust me The manager named Osama is not friendly or helpful in any way. He treats his guests with no respect. I dont know how they gave him this position. I felt like he did not care at all. Ive stayed at many high end hotels and resorts and i usually never complain but thsi experience at Ramada made me want to inform anyone trying to book here. You will be disappointed.
Mey
10/10 優異
Helen
家人同遊, 多人同遊
2023年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room #614
It was the most amazing and awesome experience I’ve ever had in a hotel. The staff was extremely attentive, helpful and they went the extra mile to fulfill my every wish or desire. Love it!! Loved them!! A++++ Customer service.
Helen
於 2023 年 12 月住了 6 晚
8/10 不錯
Oliver
商務旅客
2023年12月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was really surprised about the quality of the room! Modern, spacious, and the hotel was close to everything that I needed in Barsha Heights.
Oliver
於 2023 年 12 月住了 3 晚
8/10 不錯
Omar
家人同遊
2023年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Omar
於 2023 年 12 月住了 5 晚
6/10 一般
Taiyab
2023年11月25日
Taiyab
2/10 很差
Rashedi
2023年11月21日
不滿:整潔度、職員與服務和住宿狀況
Very small hotel not what pictures perceive!! Extremely small and bathroom always has a strong smell of urine!! Staff wasn’t helpful!!