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杜拜切爾西廣場酒店 (原里吉斯廣場酒店)的評價

3 out of 5
杜拜切爾西廣場酒店 (原里吉斯廣場酒店)
Satwa Roundabout, 2nd December Street, Dubai

評價

6.8
10 分評分，優異；288 則評價中有 52 則" "
8 分評分，不錯；288 則評價中有 102 則" "
6 分評分，一般；288 則評價中有 63 則" "
4 分評分，欠佳；288 則評價中有 37 則" "
2 分評分，很差；288 則評價中有 34 則" "

7.4/10 

整潔度

7.2/10 

職員與服務

6.8/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：職員與服務
於 2018 年 1 月住了 2 晚

2/10 很差

HSIU YUAN

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very bad service and duty hotel , and price additional after check in!!!! The worst hotel I ever live .
於 2017 年 11 月住了 1 晚

10/10 優異

LINGYAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很喜欢

4/10 欠佳

GEORGE

多人同遊
不滿：職員與服務
Many shops around
於 2024 年 4 月住了 5 晚
Abhinav 於 2024年4月25日的回應
Dear Mr. George,Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for any inconvenience you may have encountered during your stay.Your feedback has been shared with our management team so that we can take appropriate steps to improve our services and ensure that future guests have a better experience.If you would like to discuss your concerns further, please feel free to contact me directly. We value your feedback and hope to have the opportunity to welcome you back in the future.Thanks and Regards Abhinav Abhay UniyalFront Office Manager

2/10 很差

NIKITA

於 2024 年 1 月住了 1 晚
Abhinav Abhay Uniyal 於 2024年2月27日的回應
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

8/10 不錯

Samer

於 2024 年 1 月住了 4 晚
Abhinav Abhay Uniyal 於 2024年1月20日的回應
Dear Mr Samer,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.Thanks and RegardsAbhinav Abhay UniyalFront Office Manager

6/10 一般

Nathalie

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚
Abhinav Abhay Uniyal 於 2024年1月17日的回應
Dear Ms. Nathalie,It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention.We look forward to welcoming you again with improved services.Thanks and RegardsAbhinav Abhay UniyalFront Office Manager

8/10 不錯

A. Salvador

讚好：職員與服務
於 2023 年 12 月住了 5 晚
Abhinav Abhay Uniyal 於 2023年12月13日的回應
Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

10/10 優異

Shahzad

讚好：整潔度和職員與服務
Had a pleasant stay and manager (Abhinav) was very helpful.
Abhinav Abhay Uniyal 於 2024年2月27日的回應
Dear Sir,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

4/10 欠佳

Mim

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Bra sängar bra läge men…. Hemsk röklukt i hela byggnaden (alla våra kläder luktar fortfarande) dålig städat och i extrema behov av en upprustning. Väldigt bra personal som hjälpte till med allt vi undrade över
於 2023 年 11 月住了 1 晚
Abhinav Abhay Uniyal 於 2023年12月13日的回應
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

10/10 優異

Luis

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was pleasantly surprise with this place. LOVELY staff! Very kind, respectful and helpful. Specially the valet team. The breakfast buffet was good too! This place will certainly be my top choice when I go back to Dubai.
於 2023 年 11 月住了 8 晚
Abhinav Abhay Uniyal 於 2023年12月13日的回應
Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

6/10 一般

Gianluca

家人同遊
Poco da dire, hotel dignitoso, buono per 1-2 notti e solo per dormire. Stanza spaziosa ma datata, colazione appena accettabile. Buona comunque la posizione per girare nella zona della vecchia Dubai
於 2023 年 3 月住了 1 晚

8/10 不錯

Kenn

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Nice hotel for short stay
Nice room, nice location in walking distance from business center
於 2023 年 1 月住了 3 晚

10/10 優異

Satish

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like location, good staff, cleanliness. Dont like lift service slow and not good.

8/10 不錯

JOCELYN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muchas gracias al personal de Restaurante, su atención durante los Buffet fue excelente y memorable. Lo que no me gusto fue que aunque estábamos hospedados en el Hotel no nos dejaban estar en el área de la alberca cuando los partidos a menos que consumiéramos cervezas, cuando nosotros no teníamos intención de tomar y nos corrieron a nuestra habitación.
於 2022 年 12 月住了 4 晚
Abhinav Abhay Uniyal 於 2023年12月13日的回應
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

8/10 不錯

Perry

於 2022 年 11 月住了 12 晚
Siva 於 2022年12月17日的回應
We loved to read you feedback Mr. Perry. Hope to welcome you back soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service! Will definitely stay her again!! And the distance to most everything is pretty convenient!
於 2022 年 11 月住了 4 晚
Siva 於 2022年12月17日的回應
Hi Guest, Thanks a lot for your feedback, seems that you enjoyed your stay Looking to see you soon again

8/10 不錯

Paul

讚好：整潔度、職員與服務和客房舒適度
Used to be better
I've stayed here a few times but it was better when it was managed by Rydges. Chelsea have spoilt it, especially the bars and pool area. They have put a massive screen for sports channels by the swimming pool. Also, the noise from the nightclub goes on well into the night.
於 2022 年 11 月住了 6 晚

8/10 不錯

Tolutope

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 9 晚

2/10 很差

shaila

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Room was ok, not the best but the staff is full or shot, wasnt ben trying to help us. The night club is heard till the highest floor. Oh on a freaking wednesday, we werent advised about this loud ass music, not even apologies, the AC WAS NOT WORKING!!! WE’RE IN DUBAK, you know how hot it is in there????? And i ask for new room and they said no, no Fan to atleast sub for the AC. Nothing. Its a horrible stay.
於 2022 年 9 月住了 1 晚
Jeston 於 2022年10月2日的回應
Dear Ms. Shaila, Greetings from Chelsea Plaza Hotel, Dubai.Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay!! as the hotel was fully occupied we couldn't shift you to another room. And with regards to the AC we'll look at the AC issue how best we can prevent this from happening again & appreciate you letting us know.Best Regards Front Office Team

10/10 優異

Yousif (Wallingford)

於 2022 年 9 月住了 5 晚

8/10 不錯

Yousif (Wallingford)

讚好：職員與服務、設施服務和住宿狀況
All in average
於 2022 年 9 月住了 1 晚
Siva 於 2022年9月23日的回應
Thank you Mr. Yousif, for your valuable comment, we will work towards the current level to a better one.

10/10 優異

Jessa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Chelsea hotel is very accommodating, the staff are very nice. And i have nothing to say but Good 😊
於 2022 年 8 月住了 8 晚
Siva 於 2022年9月16日的回應
Hi Jessa, Thanks a lot for your feedback, seems that you enjoyed your stay Looking to see you soon again

8/10 不錯

Marie Rose

於 2022 年 5 月住了 1 晚
Irma 於 2022年6月21日的回應
Thank you

4/10 欠佳

Frank

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
AVOID AT ALL COSTS
Dirty spots in the room, and it is just not possible to sleep without ear plugs because of 2 clubs on ground floor and two clubs on top floor making party until 3am ever morning
於 2022 年 3 月住了 7 晚

2/10 很差

Luke

於 2022 年 3 月住了 5 晚

10/10 優異

Simon James

於 2022 年 3 月住了 1 晚

10/10 優異

Cristina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bello e in una buona posizione!
於 2022 年 2 月住了 4 晚

8/10 不錯

Arvind

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 4 晚

8/10 不錯

julien

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
SIVAPRASAD 於 2022年2月16日的回應
We loved to read you feedback Julien. Hope to welcome you back soon

4/10 欠佳

Mahmoud

伴侶同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
Stayed for one night .. the internet connection was really bad
於 2022 年 2 月住了 1 晚
SIVAPRASAD 於 2022年2月16日的回應
Thank you Mahmoud for the feedback. We will look on wifi issue. See you soon.

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Wouldn't stay here again
The photos posted are very misleading. The room was very dated and not well maintained. The shower had mildew growing in it. The walls were dirty, and the bathroom cabinet had something growing in there as well. Loud music from the club downstrairs played pretty much all night. Lighting in the room was very dim.
於 2021 年 12 月住了 8 晚
SIVAPRASAD 於 2022年1月29日的回應
Dear Guest, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

10/10 優異

Alexander

讚好：整潔度、職員與服務和客房舒適度
Very happy
Given the price paid this property represents great value for money. I arrived late 2am and it was close to the airport and had everything I needed for a one night stay. Good selection of bars and nightclubs too. Would stay again for a short stay given the great price.
於 2021 年 12 月住了 1 晚
SIVAPRASAD 於 2022年1月29日的回應
Dear Mr. Alexander, It was a pleasure having you stay with us at Chelsea Plaza Hotel Dubai. We thank you for sparing your valuable time to evaluate our product and services. We were happy to receive your unbiased feedback which we greatly value as a scope to work upon, in our quest for continuous excellence.

10/10 優異

Simon James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 9 晚
SIVAPRASAD 於 2022年1月29日的回應
Dear Mr. Simon, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to Chelsea Plaza Hotel Dubai in the not too distant future.

10/10 優異

Miatta

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rooms are cleaned every day, smells very nice.
於 2021 年 11 月住了 2 晚

10/10 優異

Attaullah

於 2021 年 11 月住了 7 晚

2/10 很差

Mohieddin

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Nothing
於 2021 年 10 月住了 6 晚

2/10 很差

Mohieddin

不滿：整潔度、職員與服務、設施服務和住宿狀況
The Hotel is in very bad location. The Staff are quite Rude. And the service is so poor
於 2021 年 10 月住了 1 晚

8/10 不錯

John

讚好：職員與服務
不滿：住宿狀況
於 2021 年 10 月住了 1 晚

4/10 欠佳

ERDAL

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
eski ve kötü bir otel resimler sizi yanıltmasın
Açıkçası resimlere aldanmayın çok kötü bir otel alt katta disko var çok gürültü oluyor gece yarıları 2-3 de koridorda konuşmalar tartışmalar sıcak su sıkıntısı vardı küvet keyfi yapamadık eski bir otel çalışanlar iyi fakat otel eski ve yaramaz otel
於 2021 年 9 月住了 5 晚

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
None its all old model everything i think need to improved even the cleanlines is not good,
於 2020 年 12 月住了 1 晚
SIVAPRASAD 於 2021年1月3日的回應
Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

8/10 不錯

Haider

多人同遊
讚好：整潔度、職員與服務和客房舒適度
The price was reasonable.
於 2020 年 12 月住了 2 晚
SIVAPRASAD 於 2021年1月3日的回應
Hi Haider, Thanks a lot for your feedback , seems that you enjoyed your stay 😉 Looking to see you soon again

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and staff very good. Iam allwes going thear. Room service very good.
於 2020 年 12 月住了 1 晚
SIVAPRASAD 於 2021年1月3日的回應
Thanks a lot for your feedback , seems that you enjoyed your stay 😉 Looking to see you soon again

6/10 一般

Sadat

於 2020 年 6 月住了 1 晚
SIVAPRASAD 於 2020年7月2日的回應
Thank you Sadat, Can't wait to see you again in Chelsea 😊

10/10 優異

Faraz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
There is a standing shower and a bath tub facility. Excellent hot water throughout. Towels and bedsheets were very clean. Free large bottle of water was provided everyday. Close proximity to shopping, grocery and bus stops.
於 2020 年 3 月住了 2 晚
siva 於 2020年3月28日的回應
Dear Faraz, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

10/10 優異

ubaida

於 2020 年 3 月住了 8 晚
siva 於 2020年4月30日的回應
Dear Ubaida, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to Chelsea Plaza Hotel Dubai in the not too distant future. Warmly, Siva Prasad, Asst. Front Office Manager

10/10 優異

Faraz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Room was very spacious. Metro train os very far , about 23 minutes walk. But buses are two to 4 minutes walk and you would find buses for all the major malls and attractions. Inside the room yoi would find an iron and board , hot water kettle with tea coffee facility. Bedsheets and towels are always clean and chnaged daily with all the other essential amenities. TV is large in size and many good channels are available. My room 305 was quiet , but also because of COVID corona virus , all the night clubs and pubs in the hotel were closed. Thats why there was no noise. All the restaurants and shops are just a 5 mins walk. Daily they used to replenish a large bottle of water as well.
於 2020 年 3 月住了 2 晚
siva 於 2020年3月22日的回應
Dear Mr. Faraz, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

8/10 不錯

Sandy (Uae)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mr. Daya in reception was very helpful Andnan welcoming
於 2020 年 3 月住了 1 晚
Siva 於 2020年3月15日的回應
Dear Sandy, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
Le personnel était super. Un manque seulement de communications en français. Sinon tres bien
於 2020 年 2 月住了 6 晚
Siva 於 2020年3月14日的回應
We loved to read you feedback. Hope to welcome you back soon.

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、設施服務和住宿狀況
It was very dirty , all the stuff inside are cheap the staff is good but its not good for business trips since you cant sleep from bar on first floor
於 2020 年 3 月住了 2 晚
Siva 於 2020年3月14日的回應
Thanks! Sorry to see that this happened with the transport - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.