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杜拜機場杜拜國際酒店 的評價

5 out of 5
杜拜機場杜拜國際酒店
Dubai Airports, Dubai

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 684 則" "
8 分評分，不錯；1000 則評價中有 236 則" "
6 分評分，一般；1000 則評價中有 42 則" "
4 分評分，欠佳；1000 則評價中有 14 則" "
2 分評分，很差；1000 則評價中有 24 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Kwai Fun Elsa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置方便的機場酒店
可以要求酒店員工接機, 不用自己找酒店位置, 員工服務態度好, 位置好, 轉機非常方便, 但價錢有點貴.
於 2020 年 1 月住了 1 晚
DIH 於 2020年3月21日的回應
Dear Kwai Fun, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚
DIH 於 2019年7月16日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

May Lan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
轉機極佳選擇
職員效率高，出機倉後有職員接我們到酒店，房間很好，夠大、舒服，整潔。地點很方便，附近的餐廳24小時營業，我們晚上11到達酒店房間後便立即去餐廳用膳，很方便，很滿意。
於 2019 年 5 月住了 1 晚
DIH 於 2019年6月14日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 3 月住了 1 晚
DIH 於 2019年3月12日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice
very comfortable!
於 2018 年 8 月住了 1 晚
DIH 於 2018年9月6日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Mahdi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved it
於 2024 年 4 月住了 1 晚

10/10 優異

VICENTE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely helpful
於 2024 年 4 月住了 1 晚

10/10 優異

Paulina

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place if you are in transit on Dubai
於 2024 年 4 月住了 1 晚

10/10 優異

Mathieu

商務旅客
讚好：設施服務
Very convenient.
於 2024 年 2 月住了 1 晚

10/10 優異

Simon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for Money
Helt fantastisk hotel i lufthavns terminalen. Perfekt til en lang mellem landing med børn. Der er pool, boblebade og dampbad. Kan varmt anbefales alle pengene værd.
於 2024 年 1 月住了 1 晚

2/10 很差

Bradley

不滿：整潔度、職員與服務和住宿狀況
I got to the hotel to check in, they did not have my Expedia number booking reference and they said they don't deal with Expedia. I talked to the manager and he said he would cancel my hotel if they eventually found my reference number. They did find my reference number and said they would cancel my hotel, I have not received a credit yet. I called Expedia and let them know the situation and they said they would follow up with the hotel let me know in seven days, it's been three weeks and I have heard nothing Could somebody please get back to me and confirm that I'm getting a refund for a hotel I didn't use because the hotel said they did not deal with Expedia and did not have a reference number that I gave them.
Hotel DXB 於 2023年12月28日的回應
Dear Mr. Bradley,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent attempt to check in at Hotel DXB. We understand the frustration you must be feeling, and we sincerely regret any inconvenience caused.Upon receiving your review, we immediately investigated the matter and have escalated the concern with Expedia to expedite the refund process for your unused reservation. We appreciate your patience in this matter, and we assure you that we are actively working towards a resolution.Please rest assured that we take these matters seriously, and we are committed to ensuring that this issue is addressed promptly. We understand the importance of a timely resolution and are working closely with Expedia to facilitate the refund process.Thank you for bringing this to our attention, and we appreciate your understanding.Warm regards,Hotel DXB Customer Service Team

10/10 優異

Barry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Between flights it is great to sleep and not have to leave the customs area.
於 2023 年 11 月住了 1 晚

10/10 優異

Diana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Edward

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

4/10 欠佳

Yvonne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Was placed in a room near the restaurant, the noise kept me awake with what sounded like furniture moving. Then people talking early morning as well. Not happy with this stay.
於 2023 年 6 月住了 1 晚

8/10 不錯

Leon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fint sted - Meget dyrt - og ingen morgenmad inckluderet

10/10 優異

MOMOTO

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
値段が高いが、フライトの時間に合わせて、チェックイン、アウトさせてくれてとでも便利でした。 トランジットをベッドで休めるので、長旅には良いです。
於 2022 年 7 月住了 1 晚

10/10 優異

Hari

讚好：整潔度和職員與服務
Overall good.
於 2022 年 7 月住了 1 晚

8/10 不錯

Robert

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was quiet in the room figuring we were in the airport.
於 2022 年 7 月住了 1 晚

10/10 優異

Valeriy

商務旅客
讚好：職員與服務和住宿狀況
Convenient location, quite place
於 2022 年 6 月住了 1 晚

2/10 很差

Tarik (RIYADH)

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

Faizah (Abuja)

於 2022 年 6 月住了 1 晚

10/10 優異

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is inside the airport terminal, and was SO convenient to stay at for my 15 hour layover. Someone from the hotel came to meet me at my gate and walked me over to the hotel. I had a wonderful night's sleep and enjoyed a delicious room service breakfast. In the morning I just had to walk downstairs and down the terminal to get to my gate. I didn't have to go through security again or anything. I will stay here every time I have an overnight layover in Dubai!
於 2022 年 6 月住了 1 晚

10/10 優異

Ankit

於 2020 年 2 月住了 1 晚

8/10 不錯

Sarah

於 2022 年 2 月住了 1 晚

10/10 優異

lynda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
8hours in bed before flight.
It was an overnight stay before a very early flight the next morning. What we didn’t appreciate was that it was airside fortunately we were able to check our bags in the night before after we scrambled to get things we needed for the stay and next morning.
於 2022 年 1 月住了 1 晚

2/10 很差

Kevin

於 2020 年 5 月住了 1 晚
DIH 於 2020年6月30日的回應
Dear Kevin, Thank you for taking the time to write a review of our hotel and we are sorry to hear that your stay with us was not up to your expectations. I have communicated your feedback to the respective departments. Please send me your contact details so I or a member of my team can reach out to you in case we have any questions or to update you on the actions we’ve taken. Once again, my sincere apologies for the inconvenience this matter must have caused you. I’m looking forward to getting in touch with you and making up for the negative experience. Kind regards, Argie Maglalang Marketing Administrator

8/10 不錯

D J

於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Right in the heart of Terminal 3 , handy and easy to find
於 2020 年 3 月住了 1 晚
DIH 於 2020年3月21日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚
DIH 於 2020年3月7日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

simone

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
DIH 於 2020年3月7日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

真實旅客

於 2020 年 2 月住了 1 晚
DIH 於 2020年3月7日的回應
Thank you for rating us! We appreciate your feedback!

8/10 不錯

Suse (Bottrop)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Direkt im Terminal 3 gelegen, jeweils im jeweiligen Concourse in der Nähe der Gates, bei uns lief es allerdings maximal schlecht, aber da kann das Hotel nichts dafür- Hotel im Concourse A, Landung in B, Abflug in C, weitere Wege konnte man also nicht haben, wenn das auch Jammern auf hohem Niveau ist. Der Welcome- Service war ausnehmend freundlich, der Check- in im Executive- Bereich flott und die Mahlzeiten in der Lounge sehr gut, die Service- Mitarbeiter dort bemerkenswert zuvorkommend! Insgesamt sehr empfehlenswerte Unterkunft bei einem längeren Stop, das Executive- Zimmer absolut zu empfehlen, riesengroß und sehr komfortabel! Würden wir immer wieder so machen!
於 2020 年 2 月住了 1 晚
DIH 於 2020年3月7日的回應
Dear Suse, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

8/10 不錯

Anna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DIH 於 2020年3月7日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

Olga

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Every year we stay in DIH on our way to and from Seychelles. It’s very convenient and comfortable place to relax between the flights. Staff is very well trained, rooms are very clean with all amenities,
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月27日的回應
Dear Olga, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved that the staff met us outside of our gate!
A hotel staff member met us outside of our gate to guide us to the hotel which was invaluable! Don’t think we would have found the hotel without him. Great accommodations with blackout curtains so we could sleep during our long layover.
於 2020 年 2 月住了 1 晚
DIH 於 2020年3月7日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

Jacek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月22日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

katrine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place in the tetminal. Best place to transit for a one nighter
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月22日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月22日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
It's a great location. Central and easy to get around. However from terminal A there are not many signs for directions to the hotel. I had organized for your staff to meet me so it was great but if not I think one would find it a bit difficult to get there.
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月13日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

Sally

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月13日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

JJ (Falls Church VA)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel's big advantage is its convenience. It is located right inside the airport. Clean and comfortable.
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月11日的回應
Dear JJ, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

真實旅客

於 2020 年 2 月住了 1 晚
DIH 於 2020年2月10日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月8日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

Lucille

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Such a great device to be met at the plane and taken to luggage transfer then to hotel check in. I would have been confused and not known where to go without that service. The room was excellent and the bed very comfortable.
於 2020 年 2 月住了 1 晚
DIH 於 2020年2月6日的回應
Dear Lucille, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved having this located in the terminal- saved alot of time and could get to sleep sooner to be fresher for my next flight the next morning
於 2020 年 1 月住了 1 晚
DIH 於 2020年2月5日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
It’s within airport terminal with excellent and luxurious hospitality
於 2020 年 1 月住了 1 晚
DIH 於 2020年2月5日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager

10/10 優異

Carlos A

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
DIH 於 2020年2月5日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

Bethany

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
DIH 於 2020年2月1日的回應
Thank you for rating us! We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Clean, met at airport gate and accompanied to hotel, quiet
於 2020 年 1 月住了 1 晚
DIH 於 2020年2月1日的回應
Dear Sir/Ma'am, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Dubai International Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us. We look forward to welcoming you back to Dubai International Hotel on your next visit. Kind regards, Chanaka Ranasinghe Front Office Manager