健身設施

柏杜拜福朋喜來登酒店的評價

4 out of 5
柏杜拜福朋喜來登酒店
Mankhool Road, 4c Street, Bur Dubai, Dubai

評價

9.0

卓越

10 分評分,優異;1000 則評價中有 567 則" "
8 分評分,不錯;1000 則評價中有 336 則" "
6 分評分,一般;1000 則評價中有 62 則" "
4 分評分,欠佳;1000 則評價中有 8 則" "
2 分評分,很差;1000 則評價中有 27 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Cheng Han

於 2022 年 3 月住了 6 晚
Hazem 於 2022年3月14日的回應
Dear Cheng Han, Thank you for your positive rating. We hope to welcome you back again soon. Regards, Hazem Mohamed Front Office Manager

2/10 很差

Wen Jie

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Nakul 於 2020年12月22日的回應
Dear Wen, We would request you to share your feedback. Looking forward to hearing from you. Regards Nakul

10/10 優異

Chi Ying

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 5 晚
Nakul 於 2020年1月26日的回應
Dear Guest, Thank you for your positive rating on Expedia. We truly appreciate that and hope to welcome you back soon. Regards

10/10 優異

Chung Chieh

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
於 2019 年 12 月住了 1 晚
Nakul 於 2019年12月24日的回應
Dear Chung, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

10/10 優異

Yuan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
这次预定了双床房,但是双床房没有了!给我升级了套房,但是只有一张床,加的床太小了。
於 2019 年 11 月住了 2 晚
Nakul 於 2019年11月27日的回應
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

10/10 優異

WEN-YU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間大
附近有24小時超市一間小吃店,前面馬路有公車站,捷運站要走20~30分鐘,房間大,電視42吋的,冷氣會很冷,早餐自助餐好吃。
於 2019 年 10 月住了 5 晚
Nakul A. 於 2019年10月30日的回應
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

10/10 優異

Chi Ying

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Nakul 於 2019年10月22日的回應
Dear Ching Ying, Thank you for your positive rating on Expedia. We truly appreciate that and hope to welcome you back soon. Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Nakul 於 2019年7月14日的回應
Dear Guest, Thank you for your positive rating on Expedia. We truly appreciate that and hope to welcome you back soon. Regards

10/10 優異

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good n relaxing stay
Staff is helpful. Room is so nice.
於 2019 年 5 月住了 2 晚
Anu 於 2019年5月14日的回應
Dear Guest, Thank you so much for taking the time out to providing us with your positive review, we are pleased to learn that your experience with us was delightful. Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff is very friendly and the location is convenient to airport and Downtown area.
於 2018 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff,great service
Have always stayed here for business trips because service is excellent, staff is friendly and rooms is comfortable though the pillows are a tad too soft for my liking. Location wise, nearby there are pharmacy and supermarket. The hotel breakfast has a wide variety too.
於 2018 年 9 月住了 6 晚

10/10 優異

真實旅客

Excellent services !
於 2018 年 8 月住了 7 晚
Four Points by Sheraton Downtown Dubai 於 2018年9月3日的回應
Dear Anonymous, It is great to read that you had an enjoyable stay at the Four Points by Sheraton Downtown Dubai. We are happy to read that you enjoyed the service provided by our associates. We look forward welcoming you back in the near future. With kind regards, Anu van der Sande

8/10 不錯

Gary

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 3 晚
Four Points by Sheraton Downtown Dubai 於 2018年9月2日的回應
Dear Gary, It is great to read that you had an enjoyable stay at the Four Points by Sheraton Downtown Dubai. We look forward welcoming you back in the near future. With kind regards, Anu van der Sande

10/10 優異

Young-Chang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience in staying at this hotel
The room is big, clean and comfortable. Wifi in room is fast and stable. The counter staffs are very nice, polite and helpful. The best point is that we take evening fly to leave, they allow us to check out until 2:30 pm. The nearest metro stations are 10 (green line) - 15 (red line) minutes away by foot. It is still OK. If you don't like to walk under the high temperature, there always have taxis waiting in front of the hotel, transportation will not be a problem.
於 2018 年 6 月住了 5 晚
Four Points by Sheraton Downtown Dubai 於 2018年7月30日的回應
Dear Young-Chang, Thank you for your wonderful comments on your stay at the hotel. We are happy to read that you enjoyed the room, cleanliness and the service provided by our associates. We hope to welcome you back in the near future. With kind regards, Anu

10/10 優異

Thomas Ho Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度

8/10 不錯

Sunny guy (Guy)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不太靠近繁忙地段,需步行10-15分鐘才到RTA捷運站,但附近也有24hour超市及藥房
酒店在較新發展地段,附近仍有工地在建築中,但慶幸酒店有3個旅遊景點及購物地段穿梭巴士來回接送,(包括Dubai mall,海灘游泳區及近海邊購物中心)酒店也有代客预訂Local tour節目行程,酒店有泳池,桑拿及健身中心

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好with小小的不足
性价比高,虽然价钱比国内穷游者贵了不少,但是同样价钱在中国找不到一样的酒店。房间风景差点吧,不过也没办法,迪拜估计也寸土寸金;房间服务还是很好的。但是请注意,虽然上面写了费用全包,但还是要加多服务费每晚5迪拉姆,钱虽不多,但与网页不符,小不爽的,不过如果给了员工当小费那可以接受

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice place, big room

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
base on price is perfect
base on price is perfect

8/10 不錯

Roxette (taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean go good service
very good hotel.

6/10 一般

KWOK CHOI

讚好:整潔度、住宿狀況和客房舒適度

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The staff at For Points always takes excellent care of me.
於 2024 年 4 月住了 3 晚

10/10 優異

mozlifa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was attentive and helpful. Free breakfast and clean hotel.
於 2024 年 4 月住了 4 晚
Ahmed 於 2024年4月24日的回應
Dear Mozlifa,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Sherry O

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
Ahmed Al-Esawy Assistant Front Office Manager 於 2024年4月21日的回應
Dear Ms. Sherry,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love staying here when I need a place in Dubai! I am booked again with them next week!
於 2024 年 4 月住了 1 晚
Ahmed Al-EsawyAssistant Front Office Manager 於 2024年4月18日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff, from the front desk to the cleanng people, is excellent!
於 2024 年 4 月住了 2 晚
Ahmed Al-Esawy Assistant Front Office Manager 於 2024年4月14日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is wonderful! They really take care of you!
於 2024 年 4 月住了 3 晚
Ahmed Al-Esawy Assistant Front Office Manage 於 2024年4月12日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Pahul Preet

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place was amazing, great connectivity.
於 2024 年 4 月住了 3 晚
Ahmed 於 2024年4月7日的回應
Dear Mr. Pahul,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The maid on 6th floor. Kamalih, did an excellent job having my room ready early each day!
於 2024 年 4 月住了 5 晚
FPBD 於 2024年4月7日的回應
Dear Valued Guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:設施服務
This hotel is a hidden secret in Dubai. Great rooms, Fabulous staff!
於 2024 年 3 月住了 1 晚
Ahmed 於 2024年4月1日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 不錯

Padma

讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a good stay! Food was good & the staff were courteous!
於 2024 年 2 月住了 5 晚
DXBDF 於 2024年3月1日的回應
Dear Padma,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 不錯

Vipin

商務旅客, 多人同遊
讚好:整潔度和住宿狀況
Overall not worth the money I spent
於 2024 年 2 月住了 4 晚
Ahmed Al-Esawy 於 2024年2月23日的回應
Dear Vipin,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is a great value for mo0ney. I love to stay here!
於 2024 年 2 月住了 3 晚
Ahmed 於 2024年2月21日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Seema

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Our stay was wonderful property was clean and concomitant location.
於 2024 年 2 月住了 10 晚
Ahmed 於 2024年2月21日的回應
Dear Seema,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I always stay here when I need a place in Dubai.
於 2024 年 2 月住了 3 晚
DXBDF 於 2024年2月10日的回應
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manage

8/10 不錯

thevasundaram (Stouffville)

家人同遊
Its very clean staff are good. But only Indian food was available. Need more Euroe and American food
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月7日的回應
Dear thevasundaram,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your feedback is valuable to us, and this would address your concerns into respective department to take appropriate action to enhance our guest experience. We are committed to ensuring that every guest has a positive experience. It is our utmost priority to provide exceptional service and the most comfortable stay for all our guests. We assure you that we take all feedback seriously and continuously work towards improving our standards. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Hotel Management

10/10 優異

Sergei

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service. Great breakfast.
於 2024 年 2 月住了 3 晚
Ahmed Al-Esawy 於 2024年2月4日的回應
Dear Mr. Sergei,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Antony Joseph

多人同遊
讚好:整潔度、職員與服務和住宿狀況
All good and welcoming place
於 2024 年 1 月住了 2 晚
Ahmed 於 2024年1月30日的回應
Dear Mr. Antony, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stay here a lot. The staff is great, not just to me who is a frequent traveler, but to everyone. Yesterday when I chucked in, two of the desk staff were helping a woman who did not speak much English, so communications were difficult. They were very patiently and earnestly trying to help her recover her cellphone which she had left in a taxi. I went to my room after my quick check in, but i am sure they got her cellphone back for her.
於 2024 年 1 月住了 1 晚
Ahmed 於 2024年2月1日的回應
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Bharat (Middlesex)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean business hotel with excellent staff
於 2024 年 1 月住了 2 晚
Ahmed 於 2024年1月23日的回應
Dear Mr. Bharat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Ahmed Al-EsawyAst. Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Four Points Bur Dubai is an excellent place to stay. I love to stay there when I need a place in Dubai!
於 2024 年 1 月住了 1 晚
Ahmed 於 2024年1月21日的回應
Dear Mr. Thomas,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 優異

Arun

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel is located in the old section of Dubai. Kind of far from downtown due to traffic and not near the Metro (one kilometer away). Careem was useful to get a taxi. Clean rooms and very good customer service. The breakfast was very good with a variety of hot and cold meals. Numerous Indian restaurants are close by and lots of vegetarian options also. The room was a junior suite with lots of space and a small washer/dryer combo and mini kitchen. Would definitely stay here again.
於 2024 年 1 月住了 3 晚
Ahmed 於 2024年1月21日的回應
Dear Mr. Arun,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is great! Everyone from the managers to the desk staff to the guards to the room cleaners.
於 2024 年 1 月住了 1 晚
Ahmed 於 2024年1月19日的回應
Dear Mr. Levy,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

2/10 很差

Kishore

於 2024 年 1 月住了 2 晚
Ahmed 於 2024年2月1日的回應
Dear Mr. Kishore ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedbackزYour survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 不錯

Kurt

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel a ca. Km1.5 dalla stazione merto piú vicina. Il 3. letto é scomodo e non si aprono finestre. Il resto é tutto ok.
於 2023 年 12 月住了 6 晚
Ahmed 於 2024年2月1日的回應
Dear Mr. Kurt,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.As we pride ourselves on delivering a memorable hotel experience during your travels. Please accept our sincere apology for disappointment caused in highlighted areas where you have rated us with lower ratings. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Thomas (Knoxville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love to stay here when I am in Dubai!
於 2024 年 1 月住了 3 晚
Ahmed 於 2024年2月1日的回應
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Durdymyrat

於 2023 年 12 月住了 1 晚
Ahmed 於 2024年1月3日的回應
Dear Durdymyrat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 優異

Mrs.Rasika

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very polite and helpful staff
於 2023 年 12 月住了 3 晚
Ahmed 於 2023年12月21日的回應
Dear Mrs. Rasika,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager