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杜拜卓美亞檸檬樹酒店的評價

4 out of 5
杜拜卓美亞檸檬樹酒店
Al Wasl Road, Umm Al Sheif, Jumeirah, Dubai, Dubai

評價

7.8

不錯

10 分評分，優異；25 則評價中有 9 則" "
8 分評分，不錯；25 則評價中有 8 則" "
6 分評分，一般；25 則評價中有 4 則" "
4 分評分，欠佳；25 則評價中有 4 則" "
2 分評分，很差；25 則評價中有 0 則" "

8.6/10 

整潔度

7.8/10 

職員與服務

7.0/10 

設施服務

8.0/10 

住宿狀況

5.8/10 

環保程度

評價

8/10 不錯

Mustafa

讚好：住宿狀況
Good choice, nice ce hospitality 🙏🙏🙏
於 2024 年 4 月住了 28 晚

6/10 一般

Aniko

伴侶同遊
Hotel was clean, staff was nice polite, Tarun the waiter has amazing customer servive , Krishna the housekeeper made our room spotless, well done to Him. We stayed at the ground floor basically everyday we heard the washing machine spinning from the laundry it was really annoying, also staff made So much noice while they were cleaning pulling the chairs we reported to reception, well after that we heard the same. The other thing made us disappointed that our package holiday said we have one way free transfer to the airport the hotel said they never had this before and they don’t know why Expedia advertised like this and did not informed them, big miscommunication is going on as we had to pay for our taxi. Breakfast was basic, could have more vegetables out on the table. And more breakfast variety.
於 2024 年 2 月住了 10 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Krishna gav den bedste service.
Vi havde den bedste service af rengøring inde på værelset takket være Krishna. Han var simpelthen så serviceminded og så dygtig til sit arbejde, og var altid smilende. Det er nok den bedste service vi har fået. Da vi skulle fejre vores bryllupsdag havde Krishna gjordt lidt ekstra ud af det. Et stort tak skal det lyde til Krishna fra min kone og jeg, han gjorde i hvert fald, at vi følte os lidt ekstra velkommen hver dag.
於 2024 年 2 月住了 8 晚

8/10 不錯

Tommaso

商務旅客
Personale molto disponibile e gentile, un problema con la doccia é stato risolto ottimamente.
於 2024 年 1 月住了 3 晚

8/10 不錯

Martin

於 2023 年 12 月住了 4 晚

10/10 優異

linda kouri

於 2023 年 12 月住了 3 晚

8/10 不錯

Birgitta

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trevligt hotell
Trevligt hotell med gångavstånd till havet, många caféer och restauranger i närheten. Bra poolområde där det inte var trångt, tyvärr var det inte tillräckligt många solsängar en dag.
於 2023 年 11 月住了 6 晚

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I've had two separate stays at this hotel in the last few weeks, and they are a stellar operation. Very clean hotel with a great location. From early check-ins to unusual check-outs, to getting you a cab at 4AM, they handle it all with grace and professionalism. On-site pool is great, with a nice view of the city, and the restaurant in the building is excellent. I highly recommend this hotel, and I will personally be back in the future. Nice job, Lemon Tree!
於 2023 年 7 月住了 3 晚

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was perfectly convenient for our purposes. Very kind and welcoming staff. Breakfast was very good as well! We required early check-in, and that was handled without issue, even though we arrived around 8AM. They also held our bags for us after checking out, so we could get some shopping done before leaving the area. Highly recommend.
於 2023 年 6 月住了 1 晚

10/10 優異

mazen (Beirut)

讚好：整潔度、職員與服務和住宿狀況
Perfect property
於 2023 年 5 月住了 3 晚
Vivek 於 2023年6月21日的回應
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

8/10 不錯

Muhammad Aslam

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The food for breakfast is not gas.
Overall good experience. The staff was good & very helpful with us. 3 days stay & every day the same menus of food & typical Indian curry dishes with not good taste flavor. Need to change the everyday menus & add some better curries for a mix of nations. Try to avoid tasteless typical Indian food.
於 2023 年 4 月住了 3 晚
Vivek 於 2023年6月21日的回應
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

10/10 優異

Sara

讚好：整潔度、職員與服務和住宿狀況
I stayed here for a short weekend and had a lovely time. The staff were super friendly and accommodating. They secured my many packages I had shipped prior to my arrival, so I was able to conveniently have my comfort items on arrival to hotel. Highly recommend. Great location too. Beds are super comfortable.
Vivek 於 2023年6月21日的回應
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

4/10 欠佳

Kunaal

家人同遊
讚好：整潔度
Basic hotel
Poor check in experience - the room was prepaid, and on arrival the host said there was no booking. It appeared they tried to cancel and re-sell the room because no one arrived until 6.30pm (due to flights). Rooms were fine - modern and clean, but wouldn't recommend it. Overpriced based on the service and amenities (almost none).
於 2023 年 3 月住了 9 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務和客房舒適度
Overpriced and Dubai is over taxed.
Unfortunately the staff do not understand simple requests ... may I please have an itemized receipt upon check in? Apparently that is unavailable at check in. Really?
於 2022 年 11 月住了 1 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

10/10 優異

Anand

於 2022 年 10 月住了 4 晚

4/10 欠佳

Joseph

不滿：設施服務和住宿狀況
於 2022 年 3 月住了 2 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 不錯

amal

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again
A new hotel in a prominent location. The rooms are clean. The deluxe rooms are very spacious with 2 living spaces. Underground parking available
於 2020 年 7 月住了 1 晚

10/10 優異

Nikolaos

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent experience, really good value for money
Had lunch and dinner two - three times at the hotel. Excellent quality at no more than 20EUR per person which is great for Dubai. Hotel is brand new, and staff super helpful !
於 2020 年 2 月住了 2 晚

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very clean comfortable
於 2020 年 1 月住了 1 晚

6/10 一般

Nasser

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務和客房舒適度
New and great location but unfortunately the the room by the street are noisy and twice I have been woken up around 2 am mistakenly by staff! After complaining about this they only offered an apology and nothing much without offering anything complementary.
於 2020 年 1 月住了 5 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 一般

Synamo Gaby

讚好：客房舒適度
不滿：整潔度
於 2019 年 12 月住了 4 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 不錯

Dina

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

4/10 欠佳

salama

多人同遊
讚好：整潔度
不滿：職員與服務
於 2019 年 12 月住了 1 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 一般

Cem

商務旅客
Not Bad Not Good
When ı was enter the hotel I waited 1 hour. Also I created my reservation from Hotels.com, But they ask me to to many times tax. I said I reserved with include tax. Also ı showed my reservation details to them. They accept. Please be care full this sitiuation. When you see tax inclued please say to reception. İf no they will get tax
於 2019 年 12 月住了 1 晚
Vivek 於 2023年6月9日的回應
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.