高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

馬薩亞中央里瓦酒店的評價

4 out of 5
馬薩亞中央里瓦酒店
Sheikh Zayed Rd, Dubai, Dubai

評價

8.8

優異

10 分評分,優異;393 則評價中有 230 則" "
8 分評分,不錯;393 則評價中有 111 則" "
6 分評分,一般;393 則評價中有 36 則" "
4 分評分,欠佳;393 則評價中有 8 則" "
2 分評分,很差;393 則評價中有 8 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quite good
Quite good
於 2024 年 1 月住了 5 晚
Leva 於 2024年2月1日的回應
Hello Anonymous,Thank you so much for your kind review.We are thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing excellent facilities, well-trained staff, and delicious food for our guests. We appreciate your feedback and look forward to serving you again in the future.Warm regards,LEVA Team

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Almost perfect
Everything was fine - room was spacious and clean. Staffs were helpful and friendly. Affordable price. However, we could not enjoy breakfast buffet in the last day in order to catch up the flight. The hotel did not provide alternative solution - e.g. breakfast box even we sent two inquiries before check in.
於 2023 年 10 月住了 3 晚
Leva 於 2023年11月7日的回應
Hi Anonymous,Greeting from Leva Hotel Mazaya Center-Opposite Downtown Dubai. Thank you for taking the time to review your stay. We are so glad to hear that our staff were able to make your experience a memorable one and that our location, facilities and amenities exceeded your expectation. Your comments on breakfast has been noted and will ensure we provide an alternative choice on your next visit to the hotel.Thank you, and we look forward to welcoming you back to Leva Hotel Dubai.With warm regards,LEVA TEAM

10/10 優異

Yuen Mei Elsa

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
staff are helpful and friendly
於 2023 年 2 月住了 1 晚
Leva 於 2023年2月24日的回應
Hi Yuen, Thank you for taking the time to provide us with your valuable feedback.We are thrilled to hear that our staff provided you with a friendly experience. We strive to make every stay enjoyable and effortless for our guests, and it is wonderful to see that we were able to achieve that for you. We look forward to welcoming you back to the hotel.Warm regards,LEVA team

8/10 不錯

Fion

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and big room, around 8-10 minutes away from metro which is a rather good location
於 2019 年 10 月住了 5 晚
Leva Team 於 2020年2月20日的回應
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and we exceeded your expectation when it comes to service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. With warm regards, LEVA Team

2/10 很差

Ka Man

多人同遊
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 5 晚
Leva Team 於 2020年2月20日的回應
Dear Guest, Thank you for sharing your thoughts with us. It is only with the feedback of our beloved guests that we can improve and meet and exceed expectations. We apologize for falling short of your expectations on this occasion but hope to have another chance to demonstrate true LEVA Hospitality soon. With warm regards, The Management Team

10/10 優異

jose

讚好:整潔度、職員與服務、設施服務和住宿狀況
A very convenient place to stay in Dubai
Leva 於 2024年4月5日的回應
Dear Jose,Greetings from LEVA Hotel Mazaya Centre – Opposite Downtown Dubai.Thank you for your feedback. We're thrilled to hear that you found our hotel convenient during your visit to Dubai. Your satisfaction is our utmost priority, and we're glad that we could provide you with a comfortable and convenient experience.We look forward to welcoming you back for another enjoyable stay in the future.Warm Regards,Leva Team

8/10 不錯

George

讚好:整潔度、職員與服務和住宿狀況
Good location very friendly staff
於 2024 年 3 月住了 4 晚
Leva 於 2024年4月2日的回應
Dear GeorgeThank you for your feedback! We're pleased to hear that you found our location convenient during your stay. We are delighted to hear your appreciation of our staff. We strive to provide a welcoming environment for all our guests.We look forward to welcoming you back in the future.Warm Regards,Leva Team

10/10 優異

Miyako

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to the rail and the Dubai mall on foot. The staff was polite and respectful. The breakfast is priced reasonable and good. The bread was tasty and so as other dishes. The restaurant staff was nice and welcoming. Massage spa was okay. I did not use the pool but the ambiance was nice. Over all I would like to use the hotel next time. It gave me a good feeling and enjoyed staying with them.
於 2024 年 3 月住了 5 晚
Leva 於 2024年3月27日的回應
Dear Miyako,Thank you for taking the time to share your feedback with us. We are delighted that you found our location conveniently close to the metro station and Dubai Mall. We are thrilled to hear that our staff made a lasting impression on you. We're glad you enjoyed our breakfast offerings and facilities.We look forward to welcoming you back on your next visit, and we'll strive to make your experience more enjoyable.Best Regards,Leva Team

8/10 不錯

Ali

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 10 晚

4/10 欠佳

Alexandra

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Il était 01:00 du matin j’avais hyper mal au crâne , l’hôtel ne pouvait même pas me donner un médicament pr calmer mon mal de crâne . J’ai du prendre la voiture conduire 20 minutes , pour trouver une pharmacie
於 2024 年 3 月住了 4 晚
Leva 於 2024年3月19日的回應
Dear Alexandra,Greetings from Leva Hotel Mazaya Center-Opposite Downtown Dubai.We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your understanding of the situation with the pharmacy at Mazaya Centre being closed and our team's attempt to order online to assist you promptly. Pharmacy medications are not kept at the hotel as a policy.We hope to have the opportunity to welcome you back for a more comfortable stay.Warm Regards,Leva Team

8/10 不錯

Chesla

於 2024 年 2 月住了 4 晚

8/10 不錯

NAOMI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Chuck

讚好:整潔度、職員與服務、設施服務和住宿狀況
I’m glad i booked this Hotel. It’s very clean and comfy bed. It’s walkable to Dubai Mall. Staff are very helpful and friendly. I highly recommend this hotel.
Leva 於 2024年2月21日的回應
Dear Chuck,Thank you for taking the time to share your experience! It's wonderful to know that you found our hotel to be clean. We're also pleased that our location close to Dubai Mall was convenient during your stay. We're glad to hear that you highlighted our staff. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another comfortable stay in the future.Warm Regards,Leva Team

4/10 欠佳

Nathan

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The shower was not working properly. It was alternating from cold to boiling hot to the pint I had to move away from the shower head in order not to burn myself. I reported this issue twice and they did not fix it. I expect a parcial refund.
於 2024 年 2 月住了 3 晚

8/10 不錯

Angela

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice enough hotel attached to a little mall. Big, clean rooms. Bottled water provided. It’s ostensibly a 20min walk from Dubai Mall, but the streets aren’t really pedestrian friendly…but that may just be how Dubai is laid out. Breakfast buffet is excellent - especially the baked goods! Good selection of continental, North American, Mediterranean and Indian dishes. There’s a public transit station within 15mins walk, but I Uber’ed everywhere, anyhow. Friendly staff — especially the concierge at the ‘tours’ desk…she was very helpful and knowledgeable.
於 2024 年 2 月住了 3 晚
Leva 於 2024年2月12日的回應
Dear Angela,Greetings from Leva Hotel Mazaya- Centre Opposite Downtown Dubai.Thank you for taking the time to share your feedback with us. It's wonderful to hear that you found our hotel's location convenient and enjoyed the amenities provided in our rooms. We're pleased that you enjoyed our breakfast and that our friendly staff provided helpful assistance throughout your stay.We look forward in welcoming you back. Warm regards,Leva Team

10/10 優異

SHABANA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

ian

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Short break following business trip
A short tourist stay following a Business stay at a different hotel near World Trade Centre.
於 2024 年 1 月住了 2 晚
Leva 於 2024年1月30日的回應
Dear Ian,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing excellent facilities, well-trained staff, and delicious food for our guests. We appreciate your positive feedback and look forward to serving you again in the future.Warm regards,LEVA Team

10/10 優異

stephane

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 6 晚

4/10 欠佳

Miguel

家人同遊
讚好:整潔度
不滿:職員與服務和設施服務
I don’t recommend this hotel ! Staff was very rude and the price is really high for the hotel.
於 2024 年 1 月住了 8 晚
Leva 於 2024年2月2日的回應
Hi Miguel,Greetings from Leva Hotel Mazaya Center- Opposite Downtown Dubai!We appreciate your feedback as it helps us identify areas for improvement. It is indeed unfortunate that we could not meet your expectations. We have noted your concerns and regret the inconvenience caused. We would appreciate it if you could get back to us so we to clear up any confusion you may have had with your expectations.Thank you again for bringing this to our attention. We look forward to serving you better in the future.Regards, Leva Team

8/10 不錯

naeem yusuf

於 2024 年 1 月住了 3 晚

10/10 優異

Hannah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were always helpful and polite. The rooftop pool and spa was really nive as well and the location was ideal since it was only 10 min walk to nearest metro station. Plus you could walk to see the Burj Khalifa
於 2023 年 12 月住了 11 晚
Leva 於 2024年1月15日的回應
Dear HannahThank you for taking the time to provide us with your valuable feedback.We are thrilled to hear that you found our location convenient and that our staff provided you with a friendly and welcoming experience. We strive to make every stay enjoyable and effortless for our guests, and it is wonderful to see that we were able to achieve that for you. We look forward to welcoming you back to the hotel.With warm regards, Management Team

10/10 優異

Ahmed

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 優異

Ahmed

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Mohamed (new york)

家人同遊
讚好:整潔度和職員與服務
Hotel in great location Staff is wonderful They upgrade the room to big suite
於 2024 年 1 月住了 1 晚
Leva 於 2024年1月10日的回應
Dear Mohamed,Thank you very much for sharing your wonderful experience here at Leva Hotel and your appreciation for the team members and our location.We shall share your comments with the team members to keep them motivated. We look forward to seeing you again.With warm regards,The Management Team

10/10 優異

Salvatore

於 2024 年 1 月住了 3 晚

10/10 優異

Bilal

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Leva 於 2024年1月3日的回應
Hi Bilal, Greetings from Leva Hotel Opposite Downtown Dubai.Thank you so much for rating us high. It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Mohamed (new york)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Leva 於 2024年1月3日的回應
Hello Mohamed, Greetings from Leva Hotel Opposite Downtown Dubai.Thank you so much for rating us high.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Zaid (Aurora)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience in Leva.
於 2023 年 12 月住了 6 晚
Leva 於 2024年1月3日的回應
Hi Zaid, Greetings from Leva Hotel Opposite Downtown Dubai.Thank you so much for this review.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

2/10 很差

fumiyo

於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Leva 於 2023年12月25日的回應
Hello Anonymous, Greetings from Leva Hotel Opposite Downtown Dubai.Thank you so much for this rating. It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Great location by Dubai mall and the Burj Khalifa/downtown area which is walkable via a sky bridge above the highway or a short taxi/metro ride away. I was especially impressed with the service provided by Vivek - he was amazing!
於 2023 年 12 月住了 1 晚
Leva 於 2023年12月22日的回應
Hi Jennifer, Thank you for taking the time to provide us with your valuable feedback.We strive to make every stay enjoyable and effortless for our guests, and it is wonderful to see that we were able to achieve that for you. We look forward to welcoming you back to the hotel.Regards, Leva Team

6/10 一般

nigmet

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Prime location on the Sheikh Zayed Road. Close to downtown with access to 2 metro stations. Room seemed a bit old. Needs an update Hotel staff were friendly and the service and hospitality was amazing.
於 2023 年 12 月住了 5 晚
Leva 於 2023年12月21日的回應
Hi Anonymous, Thank you very much for sharing your wonderful experience here at Leva Hotel and your appreciation for our staffs. We shall share your comments with the team to keep them motivated. We have also taken note of the highlighted issues for improvement. Although the building has a history, Leva Hotel initiated operations in the year 2019. Since then, we have made significant efforts to refurbish and maintain the property to provide a comfortable and enjoyable stay for our guests. Your comments are valuable to us as they help us in our ongoing commitment to improvement. We look forward to seeing you again.With warm regards, The Management Team

8/10 不錯

wesley

伴侶同遊
讚好:整潔度和職員與服務

8/10 不錯

GARY

於 2023 年 12 月住了 2 晚
Leva 於 2023年12月25日的回應
Hello Gary, Greetings from Leva Hotel Opposite Downtown Dubai.Thank you so much for this rating. It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Juan

多人同遊
讚好:職員與服務、設施服務和住宿狀況
Nice breakfast, very clean and staff is very helpful and courteaous.
於 2023 年 12 月住了 2 晚
Leva 於 2023年12月7日的回應
Hi Juan, Thank you so much for your kind review.Our team takes great pride in providing excellent facilities, helpful staffs, and delicious food for our guests. We appreciate your positive feedback and look forward to serving you again in the future.Warm regards,LEVA Team

10/10 優異

SHIHO

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
また利用したい
初めてのドバイ旅行で利用しました。 ホテルのスタッフの方はどなたもとても丁寧で優しく、好印象です。 部屋も広く清潔で快適に過ごせました。 シティービューの部屋はダウンタウンの景色が見えてとてもよかったです。 シャワーの使い方がしばらく分からず戸惑いましたがそれも初めての国を旅行する時の醍醐味だと思えば楽しめました。水量や清潔さ、水質、温度は問題なかったです。 通りを挟んですぐスーパーとおしゃれなカフェがあり、夜も食べ物には困りません。 駅までは少し歩きますが大きな荷物がなければすぐに感じました。 ブルジュハリファも近く、観光の拠点にして正解でした。 ダウンタウン周辺のホテルの中ではお手頃なのに満足度とても高かったので、また行く際は利用したいです。
於 2023 年 11 月住了 3 晚
Leva 於 2023年12月7日的回應
Hi Shiho, Thank you for your review. We are glad to hear that you enjoyed our hotel's convenient location near to Burj Khalifa. We are also pleased that you found our service to be satisfactory.Thank you for mentioning the supermarket connected to the hotel. We strive to provide amenities that cater to our guests' needs, and we are delighted that you found these offerings convenient.Once again, we appreciate your feedback and hope to welcome you back to our hotel in the future.Best regards,Leva Team

8/10 不錯

David (Miami)

讚好:整潔度和職員與服務
Good value but not the newest hotel in Dubai. Rooms could do with a refresh
於 2023 年 11 月住了 3 晚
Leva 於 2023年12月4日的回應
Hi David, Thank you for taking the time to provide us with your feedback. We appreciate your feedback as it helps us identify areas for improvement. It is indeed unfortunate that we could not meet your expectations. Thank you again for bringing this to our attention. We look forward to serving you better in the future.Regards, Leva Admin

10/10 優異

Neli

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent hotel
excellent hotel reasonable price perfect for smokers.
於 2023 年 11 月住了 7 晚
Leva 於 2023年11月21日的回應
Hi Neli, Thank you so much for this review.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Radica

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Leave the hotel it’s amazing beautiful shopping area right on the strip. Very close to Burj Khalifa. Everything is so convenient and easy access to everything. The hotel is amazing. The staff is incredible. Hospitality is awesome very clean place very respectful. I just love it and I can see myself coming back to leave a hotel, I’m sure we’ll definitely recommend friends and family to this hotel
於 2023 年 11 月住了 5 晚
Leva 於 2023年11月21日的回應
Hi Radica, Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our staff made a lasting impression on you. Providing excellent customer service is at the forefront of our mission, and it is great to see that we are delivering on that promise. We hope to have the opportunity to welcome you back again soon. With warm regards, Leva Team

10/10 優異

Sigrid

於 2023 年 11 月住了 1 晚
Leva 於 2023年11月21日的回應
Hi Sigrid, Thank you so much for rating us high. It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

8/10 不錯

Ashwati

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Other than shower door and breakfast not included, everything else is perfect
於 2023 年 11 月住了 4 晚
Leva 於 2023年12月13日的回應
Hi Ashwati, Thank you for taking the time to share your feedback with us. We truly appreciate your positive comments about our hotel, and we are delighted to hear that everything else met your expectations.We apologize for any inconvenience this may have caused. Please note that we do offer different room types with a variety of amenities, and we appreciate your feedback as we continually strive to improve our offerings.We appreciate your feedback and hope to have the pleasure of welcoming you back in the near future.Best regards,Leva Admin

8/10 不錯

Wei

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 2 晚
Leva 於 2023年11月17日的回應
Hi there Wei, Thank you so much for rating us high. It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

jean luc

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel très bien placé proche mall of dubai et burj khalifa
於 2023 年 10 月住了 4 晚
Leva 於 2023年11月11日的回應
Hi Jean, Greetings from LEVA Hotel Mazaya Centre – Opposite Downtown Dubai.Thank you for taking the time to highlight our location. We look forward in welcoming you back.Regards, Leva Team

10/10 優異

ashneel

讚好:整潔度、職員與服務和住宿狀況
Everything was perfect from day one. I would definitely go back and stay there. 10 minutes walk to Dubai Mall/ Burj Khalifa. Its on top of mazaya shopping mall ao its very convenient for dining and shopping. Freindly staff
於 2023 年 10 月住了 6 晚
Leva 於 2023年11月6日的回應
Hi Ashneel, Thank you for taking the time to provide us with your valuable feedback.We are thrilled to hear that you found our location convenient and that our staff provided you with a friendly and welcoming experience. We strive to make every stay enjoyable and effortless for our guests, and it is wonderful to see that we were able to achieve that for you. We look forward to welcoming you back to the hotel.Warm regards,LEVA team

10/10 優異

Shabnam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Leva 於 2023年11月7日的回應
Hi Shabnam, Thank you so much for rating us high.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

10/10 優異

Elvio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice pace and well looked after
於 2023 年 10 月住了 3 晚
Leva 於 2023年11月2日的回應
Hi there Elvio, Thank you so much for this review.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

8/10 不錯

Mette

於 2023 年 10 月住了 1 晚
Leva 於 2023年10月30日的回應
Hi Mette, Thank you so much for rating us high.It has been a pleasure to have you and we look forward to seeing you again soon.Sending good vibes and warm wishes,LEVA TEAM

6/10 一般

Muhammad Waseem (Hayes)

商務旅客
Rooms are big But Older. Rooms with some smell. Here are many more options in this Budget.
於 2023 年 10 月住了 1 晚
Leva 於 2023年10月31日的回應
Hi Muhammad, Thank you for sharing your thoughts with us. It is only with the feedback of our beloved guests that we can improve and meet and exceed expectations. We apologize for falling short of your expectations on this occasion but hope to have another chance to demonstrate true Leva Hospitality during your next visit to Dubai.With warm regards, The Management Team

10/10 優異

SHREEJYOT

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Good location, close to the Train station
於 2023 年 10 月住了 4 晚
Leva 於 2023年10月26日的回應
Hi Shreejyot, Thank you so much for taking the time for this review and knowing that the location of the hotel helped your visit to Dubai.It has been a pleasure to have you and we look forward to seeing you again. Sending good vibes and warm wishes.LEVA TEAM