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美利亞沙漠棕櫚 (美利亞成員精選)的評價

5 out of 5
美利亞沙漠棕櫚 (美利亞成員精選)
Al Awir Road, 2nd Right after Dragon Mart, Dubai

評價

9.0

卓越

10 分評分，優異；147 則評價中有 97 則" "
8 分評分，不錯；147 則評價中有 34 則" "
6 分評分，一般；147 則評價中有 9 則" "
4 分評分，欠佳；147 則評價中有 4 則" "
2 分評分，很差；147 則評價中有 3 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

9.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Qiuyan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐 不错
於 2017 年 12 月住了 5 晚

10/10 優異

Hanseok

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Mark

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Secret hideaway from the bustle of innercity Dubai
Guest Experience team 於 2023年12月4日的回應
Dear Mr. Mark,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

8/10 不錯

Melenie (barrie)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is very nice and has excellent layout but too far away from the city. If you don’t mind driving 30-40 min or spending your vacation in traffic you can book this hotel. The villa was very spacious but upon arrival we had literally no toilet paper or face towels, their attention to detail is lacking in my opinion as every hotel I’ve stayed at has these items fully stocked on check-in. Overall nice place but overpriced
於 2023 年 11 月住了 3 晚
Guest Experience team 於 2023年12月4日的回應
Dear Ms. Melenie,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Marshan (plantation)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here 2 nights before boarding a cruise ship so I just need a nice clean quiet place to recover from a 15 hour flight. The room was spacious cleans and quiet. Service was great. Nice welcome snack was in my room. The view sitting outside looking at polo field was nice at night w chill music and the cosmos I had were very good even though they were not on happy hour. I like the bar bites menu where you could get a small bite if you weren’t hungry for a big meal. It was a great value for what I needed.
於 2023 年 11 月住了 2 晚
Guest Experience team 於 2023年12月4日的回應
Dear Marshan,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Martin

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wunderschöne Hotelanlage, sehr zuvorkommendes Personal, sehr schöne Zimmer.
於 2023 年 10 月住了 7 晚
Guest Experience team 於 2023年12月4日的回應
Dear Martin,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Elisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Guest experience team 於 2023年4月17日的回應
Dear Elisa,We are delighted to know that you enjoyed your overall stay at Melia Desert Palm and glad that you had a fantastic week at the resortThank you once again for your kind review and we look forward to welcoming you back as our guests in the not too distant future.Kind regards,Guest experience team

10/10 優異

Michel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
excellent cadre et belle piscine. Personnel accueillant Grande chambre Séjour parfait
於 2023 年 3 月住了 8 晚
Guest experience team 於 2023年4月17日的回應
Dear Michel,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team

10/10 優異

Yogesh

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚
Guest experience team 於 2023年4月17日的回應
Dear Yogesh,Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm!We are delighted to read that you loved our propertyWe look forward to welcoming you back to Melia Desert Palm Dubai for another splendid stayStay Well,Guest experience team

10/10 優異

Andreas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Freundliches und hilfsbereites Personal. Tolles Design und wirklich sehr schönes Gelände. Grandioses Frühstück. Fitnessstudio und Spa sind sehr gut, ebenso die Restaurants. V a. nachts relativ laut durch Gebäudetechnik und Nähe zu Autobahn Flugverkehr.
於 2023 年 2 月住了 6 晚
Guest experience team 於 2023年3月6日的回應
Dear Andreas,Thank you for taking the time to write your review on Expedia.We are delighted to know that you enjoyed your overall stay at Melia Desert Palm and glad that you had a fantastic stay at the resortIt is also nice to note that you were pleased with the services of our associates as well as the various facilities at the resort.Thank you once again for your kind comments and we look forward to welcoming you back as our guests in the not too distant future.kind regards,Guest experience team

10/10 優異

Patrice

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Experience unique
Depuis le temps que je viens sur Dubaï, enfin, j'ai trouvé la perle rare, ou juste l'endroit idéal ou passer quelques jours. En dehors du centre de Dubaï, malgré les avions, c'est la paix et la qualité qui a dominé mon séjour... une expérience exceptionnelle pour une boutique Hôtel à taille humaine... merci
於 2023 年 2 月住了 5 晚
Guest experience team 於 2023年3月6日的回應
Dear Patrice,Merci d'avoir pris le temps d'écrire votre avis sur Expedia.Nous sommes ravis de savoir que vous avez apprécié votre séjour au Melia Desert Palm et heureux que vous ayez passé un sejour fantastique.Merci encore pour vos aimables commentaires et nous nous réjouissons de vous accueillir à nouveau en tant qu'invités dans un avenir pas trop lointain.Bien à vous,Équipe Guest Experience

10/10 優異

Neil

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Loved it. Super spot
於 2023 年 3 月住了 1 晚
Guest experience team 於 2023年3月6日的回應
Dear Neil,Thank you for the review that you have shared on Expedia with regards to your recent visit at Melia Desert Palm!We are delighted to read that you loved our property. It nice to note that you were pleased with the services delivered on various facilities at the resort.We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Alfredo (Hartsdale)

於 2023 年 2 月住了 2 晚
Guest Experience team 於 2023年12月4日的回應
Dear Alfredo,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Alfredo (Hartsdale)

讚好：設施服務和住宿狀況
Beautiful property, immaculate keep of grounds and swimming pool. Unfortunately, amenities are limited to the weekends like a Polo game. The staff including the Front Office Manager do their best to keep you well taken care of.
於 2023 年 2 月住了 1 晚
Guest Experience Team 於 2023年2月13日的回應
Dear Mr.Alfredo, Our colleagues are our true asset and they make this hotel perfect, and I am pleased to read that you were happy with the services provided by our colleagues especially Fares our guest experience manager. we have shared your comments with the team and they are happy to know that, you had a brilliant stay with us.We look forward to welcoming you back to Melia Desert Palm DubaiStay Well, Guest experience team

10/10 優異

Tiara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room for two was fantastic and spacious! I had no issues getting Ubers to get to downtown Dubai. The property is like 20 minutes from downtown. Room service was great. I wanted to try the polo restaurant while there but didn’t get a chance to. Very lovely property and great room service staff. Great service all around.
於 2023 年 1 月住了 5 晚
Guest Experience Team 於 2023年2月6日的回應
Dear Tiara,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team

10/10 優異

Khawaja (durham)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean property. The staff and hotel was very good. Great stay. Would definitely stay again.
Guest experience team 於 2023年1月22日的回應
Dear Khawaja,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team

6/10 一般

真實旅客

讚好：整潔度
Nice hotel, service lets it down
Room itself was nice, quite dated though and some updates needed! Service was not great given the star rating and price.
於 2022 年 10 月住了 2 晚

10/10 優異

Gurmeet

於 2022 年 10 月住了 1 晚

10/10 優異

Abrar

於 2022 年 8 月住了 1 晚

10/10 優異

Roger

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 4 晚

10/10 優異

Vincent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bel hôtel avec cadre magnifique au calme, grande piscine très agréable chaise longue confortable mais manque de parasols se qui et fort dommage, nous avons séjourner dans une suite polo club avec balcon très belle vue chambre spacieuse, literie très confortable, salle de main énorme et magnifique vraiment le top Le petit déjeuner à la carte très copieux et nombreux choix possibilité de le commander en chambre sans frais supplémentaires c’est vraiment formidable. Personnel de l’établissement agréable nous reviendrons avec plaisir
於 2022 年 4 月住了 4 晚

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s a quiet hotel in a lovely spot, food was amazing, love it here.
於 2022 年 3 月住了 7 晚

10/10 優異

Marjolein (Amersfoort)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastische locatie, geweldig personeel en hele mooie en ruime kamers.
於 2021 年 12 月住了 4 晚
Guest experience Team 於 2022年1月11日的回應
Dear Marjolein, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Guest experience team

6/10 一般

Omar

讚好：職員與服務
The property needs to be renewed
於 2021 年 12 月住了 1 晚
Guest experience Team 於 2022年1月11日的回應
Dear Omar, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience. We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Guest experience team

6/10 一般

Raidha

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Boring
The place is boring and not many services and most restaurants closed
於 2021 年 10 月住了 1 晚
Guest experience Team 於 2021年11月14日的回應
Dear Raidha, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience. We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Guest experience team

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was lovely and peaceful
於 2021 年 8 月住了 1 晚
Guest experience Team 於 2021年8月25日的回應
Dear Mr. James, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Guest experience team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
It was a really nice stay, i enjoy the private pool in the villa. My family enjoy it. They have great gym and facilities.
於 2021 年 7 月住了 3 晚
Guest experience Team 於 2021年7月30日的回應
Dear Valuable guest, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Guest experience team

8/10 不錯

mahmoud

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect destination and excellent rooms
於 2021 年 6 月住了 1 晚
Soufiane Touil 於 2021年7月3日的回應
Dear Mr. Mahmoud, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We are delighted to read that you loved our property We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Soufiane Touil Duty Manager

10/10 優異

Amna

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Soufiane Touil 於 2021年6月2日的回應
Dear Ms. Amna, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Soufiane Touil Duty Manager

8/10 不錯

Iraj

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2021 年 5 月住了 4 晚
Soufiane Touil 於 2021年6月2日的回應
Dear Iraj, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We are delighted to read that you loved our property We look forward to welcoming you back to Melia Desert Palm Dubai for another splendid stay Sincerely, Soufiane Touil Duty Manager

10/10 優異

Iakov

於 2021 年 4 月住了 1 晚
Soufiane Touil 於 2021年6月2日的回應
Dear Mr. Iakov, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Soufiane Touil Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
1. Regular customers needs to have special treats. 2. Rewards program not linked to reservation you have to update it manually. 3. Hotel is extremely nice and has its own signature among competitors.
於 2021 年 3 月住了 1 晚
Soufiane Touil 於 2021年4月14日的回應
Dear Valuable Guest, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience. We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Soufiane Touil Duty Manager

10/10 優異

Abdulla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 2 晚

10/10 優異

Shafiq

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
It was great and an enjoyable stay. Really had a great time walking around the area, seeing the horses and enjoying the green fields. The staff were great Baker and Modi to name a couple. Pity that we don't ride horses but next time we shall endeavour to ride.
於 2021 年 1 月住了 2 晚

8/10 不錯

Franklin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bom hotel mas podem melhorar nos detalhes.
O hotel é excelente para passar o fim de semana que vai de quinta a sábado, de domingo a quinta é um hotel para descansar. Apesar do meu status gold tanto no hotéis.com como na rede Meliá nao me foi dado nenhum up grade na chegada, mesmo o hotel estando completamente vazio, nisso o hotel poderia ter sido mais atencioso e atento, quando questionei sobre o upgrade disseram que nao me foi dado por que nao reservei direto no site do hotel. Bom mesmo eu entendo que nao tenho direito a upgrade obrigatório, porem sou gold também pelo hoteis.com e isso nao foi o suficiente. alem do mais o hotel estava completamente vazio nao faria diferenca ser gentil com uma cliente que é Gold também no programa deles. O café da manha é organizado de forma totalmente ridicula para um hotel 5 estrelas voce só pode tomar cafe ou suco e apenas uma unidade, e escolhe a opcao de 3 tipos de cafe ja prontos e definidos, nenhum deles misturado o suficiente ou voce só come pão, ou pao com queijo e feijão. ou ometelte e queijo. nao que seja insuficiente mas poderia ser bemmmm melhor principalmente pelas 5 estrelas que o hotel faz questao de ostentar.
於 2021 年 1 月住了 1 晚

10/10 優異

Francis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚

10/10 優異

hessa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚

10/10 優異

hessa

家人同遊
讚好：職員與服務和住宿狀況
於 2020 年 4 月住了 1 晚

10/10 優異

Ahmed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
a great stay, very peaceful and the polo grounds and horse riding facilities are great. Thank you for your hospitality.
於 2020 年 3 月住了 2 晚
Assia Rahhaoui Guest Experience Manager 於 2020年3月16日的回應
Dear Mr Ahmed, Greetings from Melia Desert Palm Dubai Thank you very much for taking the time to share your experience. I am delighted to read that you were happy with our services and had a peaceful stay. We look forward to welcoming you back soon

10/10 優異

Jennifer

於 2020 年 3 月住了 3 晚

6/10 一般

Ehsan

讚好：整潔度
Unreasonably expensive.
The only thing good about this place is the fact that its outside of the main city. Aside from that everything is the same as a normal basic hotel. Personally it wasnt worth the price i paid. I could have gotten better service for less.
於 2020 年 2 月住了 1 晚
Assia Rahhaoui 於 2020年2月19日的回應
Dear Mr. Ehsan, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience. Again, we apologize for any inconvenience experienced, and we look forward to welcoming you back again soon. Sincerely, Assia Rahhaoui Guest Experience Manager

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An oasis of peace, nature and luxury
We stay regularly at Desert Palm because it is an oasis of peace and luxury away from the craziness of Dubai. The staff are amazing, the rooms are some of the best we ever stay in (always aim for the Polo Suites). Pool is lovely. If you want a quiet getaway just half an hour outside Dubai, this is the place.
於 2020 年 1 月住了 4 晚
Assia Rahhaoui 於 2020年2月5日的回應
Dear Mr. Robert, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort., and I am pleased to read that you were happy with the services provided by our colleagues, I have shared your comments with the team and they are happy to know that, you had a brilliant stay with us. We look forward to welcoming you back to Melia Desert Palm Dubai for another splendid stay Sincerely, Assia Rahhaoui Guest Experience Manager

10/10 優異

Tamika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel
The hotel was absolutely beautiful. I loved everything about it. It was so clean and everybody was so nice.
於 2020 年 1 月住了 7 晚
Assia Rahhaoui 於 2020年1月24日的回應
Dear Tamika, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Assia Rahhaoui Guest Experience Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room was great and the food was fantastic.
於 2019 年 12 月住了 2 晚
Sadaf 於 2019年12月30日的回應
Dear Sir / Madam, Greetings From Melia Desert Palm Dubai. On Behalf of the hotel i would like to thank you very much. We look forward to having you stay with us again soon. Best Regards Sadaf Afroz

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
very friendly staff, everywhere , outststanding !
於 2019 年 11 月住了 3 晚
Assia Rahhaoui 於 2019年11月21日的回應
Dear Valuable Guest, Our colleagues are our true asset and they make this hotel perfect, and I am pleased to read that you were happy with the services provided by our colleagues. I have shared your comments with the team and they are happy to know that, you had a brilliant stay with us. We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Assia Rahhaoui Guest Experience Manager

10/10 優異

NOEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Assia Rahhaoui 於 2019年11月21日的回應
Dear Noel, Thank you for your incredible review of the Melia Desert Palm Dubai! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon! Stay Well, Assia Rahhaoui Guest Experience Manager

10/10 優異

MOHAMMED

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
جمال الخيل
تمتعنا تماما ولله الحمد. اشكر السيدة فرح على تميزها في الاستقبال السيد نيل من النيبال والذي اخذنا في جولة على اسطبل الخيول الرائع جدا.. ثم والشكر كذلك ل السائق شام .
於 2019 年 8 月住了 4 晚
Assia Rahhaoui 於 2019年11月21日的回應
Dear Valuable Guest, Our colleagues are our true asset and they make this hotel perfect, and I am pleased to read that you were happy with the services provided by our colleagues. I have shared your comments with the team and they are happy to know that, you had a brilliant stay with us. We look forward to welcoming you back to Melia Desert Palm Dubai Stay Well, Assia Rahhaoui Guest Experience Manager

8/10 不錯

Sultan

讚好：職員與服務、住宿狀況和客房舒適度
كل شي جميل بس المسبح يسقط فيه حشرات ويجب تنظيفه كل ساعه
於 2019 年 5 月住了 1 晚
Assia Rahhaoui 於 2019年11月21日的回應
Dear Mr. Sultan, Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm Dubai We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience. We look forward to welcoming you back to Melia Desert Palm Dubai for another splendid stay Stay Well, Assia Rahhaoui Guest Experience Manager

10/10 優異

Abdulla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚
Sara Salas - Guest Experience Manager 於 2019年3月19日的回應
Dear Mr. Abdulla, It is a real pleasure to thank you on behalf of the entire team of Melia Desert Palm for taking your time and sharing your warm full of kindness words in relation to your last stay with us in Dubai. We hope to see you soon again!

10/10 優異

Jaco

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Hotel ever
於 2019 年 3 月住了 4 晚
Sara Salas - Guest Experience Manager 於 2019年3月19日的回應
Dear Mr. Jaco, THANK YOU SO MUCH!! It is a great reward for us to receive this fabulous review! We really hope to welcome you at Melia Desert Palm soon. I wish you a lovely day!