4 個室外泳池;泳池傘

皇家海市蜃樓酒店的評價

5 out of 5
皇家海市蜃樓酒店
King Salman bin Abdul Aziz Al Saud St, Jumeirah Beach, Dubai

評價

9.4

完美

10 分評分,優異;504 則評價中有 383 則" "
8 分評分,不錯;504 則評價中有 73 則" "
6 分評分,一般;504 則評價中有 31 則" "
4 分評分,欠佳;504 則評價中有 7 則" "
2 分評分,很差;504 則評價中有 10 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Kaister (Hong Kong )

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the best resorts in the world
Stayed at Arabic Court. Unique and incredibly beautiful feels genuinely like an Arab palace. Very exclusive feel. Never felt crowded. Service from check in to pool to restaurants was outstanding. I've been to dozens of resorts across the world this is definitely one of the best. World class. Rarely write reviews but felt cpelled to in this case it was so great
於 2017 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Tanseela

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the hotel - amazing!
於 2024 年 4 月住了 2 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年4月28日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

alessandro

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bellissima
於 2024 年 3 月住了 9 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年4月8日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Giulia

.
於 2024 年 3 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年4月3日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Justyna (Maidenhead)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing location. Brilliantly run hotel. Loved our stay. We are returning customers over 8 years. Simply the best hotel in dubai
於 2024 年 3 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年3月17日的回應
Dear Guest, We extend our sincere gratitude for your heartfelt feedback and for your unwavering support over the past 8 years. It is always a privilege to welcome you back to One&Only Royal Mirage, your cherished home away from home. Your kind words truly mean the world to us, and we are delighted to know that we have consistently met your expectations throughout your many visits. The entire team takes immense pride in delivering genuine hospitality, and we are overjoyed to learn that their dedication to serving with sincerity, care, and passion has left a lasting impression on your experiences with us. It was a genuine pleasure to have you as our guest, and we look forward to welcoming you back in the not too distant future. Your continued patronage is deeply appreciated, and we remain committed to ensuring each moment with us is nothing short of extraordinary.

6/10 一般

Steven

商務旅客
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I had great response on a tailor issue - thank you. Otherwise staff and approach to service was very ‘robotic’ and adhoc. Breakfast was poor standard for such a hotel
於 2024 年 3 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年3月14日的回應
Dear Guest, We take this opportunity to thank you for choosing to stay with us. While it was a pleasure to have you with us, we do regret that you left the Resort with a poor impression. Your satisfaction is of utmost importance to us, and we take your concerns seriously. We extend our sincere apologies for any shortcomings you may have encountered during your stay. Your feedback is incredibly valuable, and we have swiftly taken steps to address these concerns with our team. Our commitment to delivering exceptional service remains unwavering, and we regret any instances where we may have fallen short in this regard. Additionally, we acknowledge that your breakfast experience did not meet your standards. Your feedback has been shared with our Director of Food & Beverage and Executive Chef for thorough review and to implement necessary corrective measures to elevate the guest experience. On a positive note, we are delighted to read that our tailor service met your expectations. Your kind compliment will be shared with our team, serving as encouragement to continue delivering exceptional service.We do hope this recent experience will not deter you from returning again in future. We look forward to the opportunity of welcoming you back and indeed restore your faith in the quality of our services.

10/10 優異

Philipp (Paris)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Magnifique personnel au petit soin séjour féerique
於 2024 年 2 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月27日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read that you enjoyed the facilities and services of our resort. I am pleased that overall, we were able to create a truly memorable experience for you at the resort. We sincerely value your recognition towards the service of our dedicated staff. They are very much committed to serve with sincerity, care and passion in order to ensure each guest a memorable stay and experience. Our team members will be very pleased to learn that their genuine hospitality was recognized by you. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

sabrina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月25日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

LISETTE

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great time
於 2024 年 2 月住了 2 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月20日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Charlotte Rachel (Wellington)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月18日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

usagi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
部屋もお庭も清潔で居心地が良いです。朝食も美味しかったです。
於 2024 年 2 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月11日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Brad (Brooklyn)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Private clean beach. Nice pools. Great for photo shoots
於 2024 年 1 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年2月4日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read your positive comments and are pleased that you found our resort to be exceptional, with a private clean beach, nice pools, and a wonderful ambiance. Your appreciation motivates us to maintain the highest standards, and we look forward to the pleasure of welcoming you back for another memorable stay in the future.

10/10 優異

Knut

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Flott sted, flott Strand. Litt kjedelige barer og spisesteder, men the drift kompenserte for alt
於 2024 年 1 月住了 7 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年1月28日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to learn that you enjoyed our expansive private beach and pleased with the overall operations during your stay. Your feedback regarding the bars and restaurants is appreciated, and we take note of your comments as we aim to continually improve our services. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Ian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our second visit to this hotel albeit a number of years apart. The experience was sublime, the staff were so attentive and friendly. The hotel was immaculate and serene. Will be returning again on a more regular basis
於 2024 年 1 月住了 6 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年1月28日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read that your stay was truly memorable, and the attentive and friendly team played a significant role in your overall satisfaction. Your appreciation for the immaculate and serene ambiance is truly valued. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Sabah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Heaven on earth.
於 2024 年 1 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年1月21日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

8/10 不錯

Martin

讚好:整潔度、職員與服務、設施服務和住宿狀況
nachts der baulärm war nicht so schön!
於 2024 年 1 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年1月21日的回應
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at One&Only Royal Mirage. Your feedback is greatly appreciated, and we regret any inconvenience caused by the noise from building work. For the past many years, Dubai has been one of the fastest growing cities in the world and has seen the development of remarkable facilities. The various impressive projects ongoing on Jumeirah Palm Island and the new Dubai Harbour, which unfortunately do remain out of our direct control, is testament to the vision of Dubai’s leadership. We remain confident, that once fully completed this will add to the spectacular skyline that the guests can appreciate whilst enjoying the beach. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Georg

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Der einzige Nachteil sind extrem viele Ukrainer und Russen mit ihrem schlechten Benehmen. Wenn es so weiter geht, werden wir dieses Hotel meiden!
於 2024 年 1 月住了 6 晚
Management Team One&Only Royal Mirage, Dubai 於 2024年1月16日的回應
Dear Guest, I hope you are fine and reached home safely. Once again on behalf of all the team, a great pleasure welcoming you back to your home in Dubai, One&Only Royal Mirage. I am pleased that overall, we were able to create a truly memorable experience for you at the resort. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach and will definitely be very appreciative of your kind comments. The resort is indeed privileged to welcome several diverse discerning guests that are truly respectful towards other guests and our colleagues. I regret that you observed such was not followed on an occasion. Please rest assured that we take such comments seriously, and we are addressing this matter with the utmost attention to ensure a welcoming and comfortable environment for all our guests. We genuinely appreciate your continued patronage and looking forward to welcoming you back soon.

10/10 優異

Michel

讚好:整潔度、職員與服務和住宿狀況
Prafait
於 2023 年 12 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年12月31日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Jørn Frøsig

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great atmospehere and wonderfull food
於 2023 年 12 月住了 2 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年12月31日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Anil

於 2023 年 12 月住了 7 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年12月25日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Marina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテル内はアラビアンでどこを見ても可愛くてお洒落な空間でした。どのスタッフの方も会うたびに挨拶してくださり、つたない英語でも聞き取ってくださりとても親切でした。また事前にハネムーンで滞在することを伝えていたところ、花束とお部屋のグレードアップをしてくださっており最高のハネムーンになりました。想像以上に素晴らしいホテルでした。またドバイに行った際は泊まりたいです。
Management Team One&Only Royal Mirage, Dubai 於 2023年12月19日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read that you enjoyed the facilities and services of our resort, making your stay a memorable one. Your kind words about our team members warm our hearts. Providing exceptional service is our commitment, and we are pleased to learn that each team member you encountered contributed to the enjoyment of your time with us. It was truly an honor to be a part of your special honeymoon experience. The mention of the bouquet of flowers and room upgrade bringing you great joy is incredibly rewarding for us. We are delighted that we could contribute to creating the best honeymoon memories for you. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Georg

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ein uns seit fast 10 Jahren bekanntes Hotel.Wir können fast nichts negatives über diese Unterkunft sagen.Das einzige Problem sind seit c'a 3 Jahren Russen und Ukrainer mit ihrem Kolchosverhalten.
於 2023 年 12 月住了 5 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年12月18日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach and will definitely be very appreciative of your kind comments.

10/10 優異

Anne

於 2023 年 11 月住了 2 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年12月18日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

8/10 不錯

Makiko

讚好:職員與服務
於 2023 年 11 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年11月20日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Glen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 7 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年11月6日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

4/10 欠佳

真實旅客

不滿:職員與服務和住宿狀況
Very disappointed. Terrible service. Poor menu.
We heard of the reputation of the One&Only for few years and decided to spend a week at the resort in Dubai. Very disappointing in many ways for a 5 star hotel that should be classified more as a 4 star at most. Old furniture, terrible service, very poor breakfast menu. Unnecessarily expensive for what it is.
於 2023 年 9 月住了 6 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年10月19日的回應
Dear Guest, We take this opportunity to thank you for choosing to stay with us. Indeed, we are saddened to hear that the stay fell below your expectations and the levels of service we are known for. Your feedback is incredibly important to us, and we thank you for highlighting the areas where we may have fallen short of your expectations. We certainly regret any inconvenience or discomfort you may have experienced during your stay. We have attempted to reach you by phone to discuss your feedback in detail, but unfortunately, we were not successful in our attempts. Your insights are valuable, and we want to ensure we address your concerns appropriately. To better understand your experience and discuss potential improvements, we would like to arrange a call at your convenience. Could you please provide us with the most convenient time and your preferred contact number? We are committed to ensuring your concerns are heard and addressed promptly. We do hope this recent experience will not deter you from returning again in future. We look forward to the opportunity of welcoming you back and indeed restore your faith in the quality of our services.

10/10 優異

JOSE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ótima opção
Estrutura lindíssima - uma das melhores q vi em Dubai. Praia e piscinas excelentes. Fantásticos restaurantes. Hotel um pouco antigo. Quartos mereceriam uma modernização. Café da manhã bom, não excelente.
於 2023 年 9 月住了 2 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年10月2日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. Your satisfaction is our utmost priority, and we are delighted to read that you enjoyed the facilities and services of our resort, including the beach, pools, and the fantastic dining options in our restaurants. Your feedback is immensely valuable, providing us with insights into areas where we can further enhance our guest experience. We are committed to continuous improvement to ensure your future visits are even more enjoyable. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Michael Sanchez

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spent six wonderful nights at the hotel. Highly recommended.
於 2023 年 8 月住了 6 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年9月3日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We are pleased that overall, we were able to create a truly memorable experience for you at the resort. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach and will definitely be very appreciative of your kind comments. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Lyberis (ATHENS)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, Great hospitality. We loved the experience.
於 2023 年 8 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年9月3日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We are pleased that overall, we were able to create a truly memorable experience for you at the resort. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach and will definitely be very appreciative of your kind comments. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Amy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is beautiful and service was excellent. I wish we could have stayed longer. I would recommend this property.
於 2023 年 8 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年8月9日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read that you enjoyed the facilities and services of our resort. I am pleased that overall, we were able to create a truly memorable experience for you at the resort. We sincerely value your recognition towards the service of our dedicated staff. They are very much committed to serve with sincerity, care and passion in order to ensure each guest a memorable stay and experience. Our team members will be very pleased to learn that their genuine hospitality was recognized by you. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Farha

於 2023 年 7 月住了 3 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年8月13日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We certainly look forward to welcoming you back in the not too distant future

10/10 優異

Fung

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚
Hotel Management 於 2023年7月17日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to know that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Marek

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
Very helpful staff, amazing services, excellent food.
於 2023 年 6 月住了 1 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年6月17日的回應
Dear Guest, Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are delighted to read that you enjoyed the facilities and services of our resort. I am pleased that overall, we were able to create a truly memorable experience for you at the resort. We sincerely value your recognition towards the service of our dedicated staff. They are very much committed to serve with sincerity, care and passion in order to ensure each guest a memorable stay and experience. Our team members will be very pleased to learn that their genuine hospitality was recognized by you. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Georg

讚好:整潔度、職員與服務和住宿狀況
Eine ausgezeichnete Urlaubsadresse, die von uns seit Jahren besucht wird.Leider seit dem vorigen Jahr beobachten wir eine nationale und soziale Verschlechterung unter den Gästen.Schade. Sonst perfekt.
於 2023 年 5 月住了 6 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年5月27日的回應
Dear Guest,I hope you are fine and reached home safely. Once again on behalf of all the team, a great pleasure welcoming you back to your home in Dubai, One&Only Royal Mirage. I am pleased that overall, we were able to create a truly memorable experience for you at the resort. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach and will definitely be very appreciative of your kind comments.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年5月23日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

sabrina

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Tutto perfetto
於 2023 年 5 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年5月23日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Tom

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年5月23日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年5月14日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚
Management Team One&Only Royal Mirage, Dubai 於 2023年4月16日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Mehmet

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 3 月住了 2 晚
One&Only Royal Mirage, Dubai 於 2023年3月18日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Matthew

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚
Best regards, Management Team One&Only Royal Mirag 於 2023年3月15日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

julian

於 2023 年 3 月住了 4 晚
Best regards, Management Team One&Only Royal Mirag 於 2023年3月15日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Chirag

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 4 晚
One&Only Royal Mirage, Dubai 於 2023年3月15日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

Anna

於 2023 年 1 月住了 3 晚
One&Only Royal Mirage, Dubai 於 2023年3月15日的回應
Dear Guest, Thank you so much for taking the time to share your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services of the resort. We certainly look forward to welcoming you back in the not too distant future.

10/10 優異

georg

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dieses Hotel besuchen wir seit cá 10 Jahren.Immer Sauber; immer freundliches Personal; immer sehr gutes Essen in den Restaurants; schöner, weiter Strand; Gäste auf einem zivilisierten Niveau; Ruhe.
於 2022 年 11 月住了 3 晚
One&Only Royal Mirage, Dubai 於 2022年11月23日的回應
Dear Guest,I hope you are fine and reached home safely.Once again on behalf of all the team, a great pleasure welcoming you back to your home in Dubai, One&Only Royal Mirage.As usual, we truly value your patronage and are very appreciative of your feedback. We are very pleased that overall, we were able to create a truly memorable experience for you at the resort.We appreciate your highlighting the genuine hospitality of our dedicated team members. They are very much committed to serve with sincerity, care and passion in order to ensure each guest a memorable stay and experience. Your personal recognition towards the sincere efforts of our team, has been acknowledged and is very much appreciated.We look forward to welcoming you again soon.Best regards,Management TeamOne&Only Royal Mirage, Dubai

10/10 優異

MAKOTO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフの気遣いがすばらしいです。挨拶はもちろん、チェックアウト前の最後の食事ではレストランでsee you again soon と書かれたお菓子を用意してくれるなど、とても嬉しかったです。
於 2022 年 8 月住了 3 晚
One&Only Royal Mirage, Dubai 於 2022年8月30日的回應
Dear Guest,It was a great pleasure welcoming you to One&Only Royal Mirage.Thank you so much for sharing your recent experience and we are delighted to read that you enjoyed the facilities and services of the resort.We appreciate your highlighting the genuine hospitality of our dedicated team members. They are very much committed to serve with sincerity, care and passion in order to ensure each guest a memorable stay and experience. Your personal recognition towards the sincere efforts of our team, has been acknowledged and is very much appreciated.Once again, thank you for your patronage and we sincerely look forward to welcoming you back in a not too distant future.Best regards,Management TeamOne&Only Royal Mirage, Dubai

10/10 優異

Ahmed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚

8/10 不錯

Frederic

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxed Stay in Dubai
Very nice "old Dubai style" hotel - very good service. Some facilities are a little old but in very good condition.
於 2022 年 6 月住了 3 晚
The Management Team at One&Only Royal Mirage 於 2022年6月22日的回應
Dear esteemed guest, It was our great pleasure welcoming you to One&Only Royal Mirage. Thank you for your comment on the dedicated service and genuine hospitality provided by our colleaues across the Resort. We will ensure that such is shared with them. Regarding your constructive comment about the facilities across the Resort, rest assured that the Arabian Court will be uplifted this summer, followed by the Palace next year, to always ensure our esteemed guest everlasting memories. We do appreciate your positive rating about our Resort, and are looking forward to host you again in a near future. Warm Regards, The Management Team at One&Only Royal Mirage

10/10 優異

Fatma-Zohra

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 4 晚