海灘、躺椅、太陽傘、間海灘酒吧
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輝煌酒店的評價

3 out of 5
輝煌酒店
Masarykov put 6, Dubrovnik

評價

8.2

很好

10 分評分，優異；640 則評價中有 201 則" "
8 分評分，不錯；640 則評價中有 295 則" "
6 分評分，一般；640 則評價中有 104 則" "
4 分評分，欠佳；640 則評價中有 26 則" "
2 分評分，很差；640 則評價中有 14 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

7.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Tsai (Taiwan)

多人同遊
讚好：整潔度
飯店後方海灘景色漂亮，櫃臺人員很親切，早餐跟晚餐雖然簡單，但吃飽沒問題哦！飯店內沒有電梯，需是手扛行李上樓，不過歐洲很多飯店都是沒電梯的，習慣就好！
於 2019 年 4 月住了 1 晚
Djuro Peric 於 2019年5月7日的回應
Dear Madam / Sir, Thank you for staying in Hotel Splendid. Your opinion is very important to us. We are pleased you have recognized the effort of our staff members . Hope to visit us again. Best regards from Dubrovnik, Hotel Manager

8/10 不錯

Tsai (Taiwan)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
海邊的景色很美，早餐種類不多但吃的飽，晚餐種類稍為多一點，有魚、肉、湯、義大利麵，還有新鮮水果可以吃，這點就很加分。到老城搭4號巴士很方便，車班也很多，在「hotel vis」這站上下車，然後在往前走5分鐘的上下坡路程就可以到飯店。飯店沒有電梯有大行李的會比較辛苦一點。飯店服務人員很nice也很親切，以這樣的價位來說很超值。
於 2019 年 4 月住了 1 晚
Djuro Peric 於 2019年5月7日的回應
Dear Madam / Sir, Thank You for Your kind review. We are glad we have met Your expectations. If you choose to visit Dubrovnik again, we are looking forward to be your host during your next visit. Kind regards, Hotel Manager

6/10 一般

Samuel

家人同遊
讚好：整潔度
Food was too expensive and was poorly made
於 2024 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel with outstanding location
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月2日的回應
Dear Guest,Thank you so much for choosing to stay with us at Hotel Splendid! Our goal is to provide every guest with exceptional service, and we're absolutely thrilled to read that our location shone through during your visit. This is the best reward for us and we are so happy to hear that you enjoyed your stay.We do hope you can host you in our hotel again.Please rest assured that your kind review will be handed over to all the members.Sincerely,

10/10 優異

Jody

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff and location
於 2023 年 10 月住了 5 晚
Hotel Management 於 2023年10月30日的回應
Dear Jody,I'll start by thanking you for posting this glowing review. I'm delighted we delivered on all fronts and provided you with the experience you expected. My associates are truly the best feature of this hotel, and I appreciate your highlighting that point in your impressions. Have a great day and visit us soon!Kind regards,

10/10 優異

jeannie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff and location were excellent
於 2023 年 10 月住了 4 晚
Hotel Management 於 2023年10月25日的回應
Dear Jeannine,Thank you very much for taking the time to share your impressions with us.It is always a pleasure to read when our guests enjoy their stay with us and leave our hotel with the best impressions and memories.This is the best reward for us and we are so happy to hear that you hope to come back as soon as you can.Please rest assured that your kind review will be handed over to all the members.Thank you once again and we look forward to welcoming you back.Sincerely,

10/10 優異

Daniel

於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月2日的回應
Dear Daniel,Thank you for taking the time to share your review regarding your recent stay.I'm delighted we delivered on all fronts and provided you with the experience you expected. We hope to get an opportunity to welcome you back in the near future.Kind regards,

6/10 一般

Juan Pablo

不滿：職員與服務
Everything was good. But my check in experience was a bit unpleasant. The receptionist, some guy, was extremely rude and impatient with me when I was trying to find my passport. Mind you I didn’t look for more than 1 minute and I was the only person there…. He was tapping his fingers on the counter, and raised his voice at me asking for “any other form of ID”?? Idk. Just put me off. The rest of the staff was amazing and kind, just that 1 guy was awful. My room was pretty perfect other than the fact that my bathroom did not smell like anything other than sewage the whole time - even with the window open and fan going. So keep these things in mind before staying here!
於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年10月1日的回應
Dear Juan Pablo,thank You for this review. We are very sorry if You have had a bad experience with any of the staff, we will admonish them for their mistakes. We are glad that You like our hotel and we want you to visit us again!Kind regards,

8/10 不錯

Ajith

於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年10月22日的回應
Dear Ajith, thank You for the feedback! Kind regards,

6/10 一般

Melissa

家人同遊
Great location overlooking the ocean. Nice beach and swimming area. Close to bus stop for Old Town and close to small shops and restaurants. Staff were very friendly and helpful. The rooms need upgrading and the breakfast is ordinary.
於 2023 年 9 月住了 3 晚
Hotel Manager 於 2023年9月28日的回應
Dear Melissa,thank You for the written review. We are glad You liked our facilities. Thank you for your comments, we will fix them in the future.Kind regards

6/10 一般

Paulo

讚好：整潔度
Hotel em decadência
Hotel antigo, sem elevador ( 5 andares!!), sem cofre no quarto, toalhas velhas no banheiro, vazamento na pia, e atendimento insipido. Fomos ate destratados por um funcionário do restaurante quando pretendíamos jantar por lá. Depois disso e de ver a apresentacao da comida resolvemos sair pra jantar fora. Tem duas coisas boas: estacionamento a preço justo e localização ( frente ao mar)
於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年9月24日的回應
Dear Paulo, thank You for the written review. We are glad that you like our location, but we are also sorry that You are not very satisfied with Your stay in our hotel. Come back to us again to correct our mistakes!Kind regards,

8/10 不錯

ásgeir

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月19日的回應
Dear Asgeir,thank You for the feedback!Kind regards,

10/10 優異

Zeljko

於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年9月18日的回應
Dear Željko,thank You for the feedback!Kind regards,

6/10 一般

Stine Kristiansen

於 2023 年 9 月住了 4 晚
Hotel Manager 於 2023年9月10日的回應
Dear Stine,thank You for the feedback!Kind regards

10/10 優異

Teemu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 6 晚
Hotel Manager 於 2023年9月9日的回應
Dear Teemu,thank You for the feedback!Kind regards,

10/10 優異

Chantal

於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年9月10日的回應
Dear Chantal, Thank You for the feedback!Kind regards,

10/10 優異

Sean

於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月9日的回應
Dear Sean,thank You for the feedback!Kind regards,

10/10 優異

sharon

於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月7日的回應
Dear Sharon,Thanks for your feedback!

10/10 優異

Karen

於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年9月28日的回應
Dear Karen,thank You for the feedback!Kind regards,

10/10 優異

Brian

家人同遊
讚好：整潔度和設施服務
Great place, people, weather! Highly recommend!
於 2023 年 8 月住了 3 晚
Hotel Manager 於 2023年9月2日的回應
Dear Brian,thank You for the nice review. We are glad that You enjoyed in our hotel. Come back to us again! Kind regards,

6/10 一般

Jarmo (OULU)

伴侶同遊
讚好：整潔度和職員與服務
Aamupala hyvin yksinkertainen. Olisimme kaivanneet tuoreita kasviksia ja hedelmiä aamupalalle.
於 2023 年 8 月住了 7 晚
Hotel Manager 於 2023年8月29日的回應
Dear Jarmo, thank You for the written review. We will try to make our breakfast much better in the future!Kind regards,

10/10 優異

Igor

讚好：整潔度、職員與服務和住宿狀況
Great location. Just about 4km to old city and a lot of restaurants options just 5-7 minutes walk
於 2023 年 8 月住了 2 晚
Hotel Manager 於 2023年8月28日的回應
Dear Igor,Thank You for the feedback.Kind regards,

8/10 不錯

Camille

讚好：職員與服務
於 2023 年 8 月住了 7 晚
Hotel Manager 於 2023年8月27日的回應
Dear Camille,Thank You for the feedback.Kind regards,

8/10 不錯

Jessica

伴侶同遊
讚好：設施服務和住宿狀況
Great hotel with beautiful beachfront, bar and tennis facilities. Very clean and close to supermarket, dining and transport options. Would highly recommend
於 2023 年 8 月住了 4 晚
Hotel Manager 於 2023年8月27日的回應
Dear Jessica,Thank You for the feedback.Kind regards,

8/10 不錯

Maarten

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Hotel Manager 於 2023年8月21日的回應
Dear Maarten,thank You for the feedback!Kind regards,

6/10 一般

Shahram

不滿：職員與服務和住宿狀況
No elevator and staff not helpful. Had to carry bags up 3 flights of stairs with no assistance. No outlet beside bed and room musty. My husband has a cpap and had sleep upside down on bed to reach outlet. Outdoor area and is very nice.
於 2023 年 7 月住了 2 晚
Hotel Manager 於 2023年8月8日的回應
Dear Shahram, Thank You for the review. We are sorry for the inconvenience with the luggage assistance. Your comments will be taken into consideration. Best regards,

10/10 優異

Elizabeth

於 2023 年 8 月住了 1 晚
Hotel Manager 於 2023年8月6日的回應
Dear Elizabeth, Thank You for the feedback!Kind regards,

4/10 欠佳

FOUNEAU

不滿：職員與服務
Très déçue par l'accueil . Pas de style. A déplorer . On nous a tout juste indiqué la direction des chambres . On s'est retrouvé en face de l'escalier... 2 étages et pas d'ascenseur sans que l'on ne nous ait informé le moins du monde.... Restaurant belle vue mais le burger était sec au possible. L'endroit où on peut prendre un verre est minuscule. On est les uns sur les autres. C'est bruyant .Pas une détente c'est sur . Nous ne reviendrons pas. A noter la réception de l'hotel Uvala à proximité est chaleureuse et classe !
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月6日的回應
Dear Founeau, Thank You for taking the time to leave a comment. We are sorry you were disappointed with several aspects of your stay. Guests comments are of crucial importance to us as we strive to continually improve our facilities and services. Given another opportunity, we would like to provide you with the visit you expected.Kind regards,

10/10 優異

Julie

於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月25日的回應
Dear Julie,Thank you for your feedback.Kind regards

2/10 很差

Marion

不滿：職員與服務和住宿狀況
Hotel in need of upgrade, you pay for what you get. So dated, AC doesn’t work makes a bunch of noise, shower is like a power wash, restaurant service super slow. One night was enough! You might want to reconsider if you plan on staying longer. Only good thing was the view, I’d take comfort over view any day.
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年7月30日的回應
Dear Marion,Thank you for staying with us at Hotel Splendid.We are sorry you were disappointed with several aspects of your stay. Guests comments are of crucial importance to us as we strive to continually improve our facilities and services. We are so sorry you experienced issues with the air conditioning - we have raised this with our engineering department to make sure they take a look in the room you stayed in, and we do apologize for any discomfort caused.Given another opportunity, we would like to provide you with the visit you expected.Best regards, Hotel Manager

8/10 不錯

Kimmo

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 7 月住了 3 晚
Hotel Manager 於 2023年7月28日的回應
Dear Kimmo,thank You for the feedback.Kind regards,

10/10 優異

Xuan-Giang Sunniva

於 2023 年 7 月住了 7 晚
Hotel Manager 於 2023年7月26日的回應
Dear Xuan-Giang Sunniva,thank You for the feedback.Kind regards,

10/10 優異

Isabelle

於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年7月25日的回應
Dear Isabelle,thank You for the feedback.Kind regards,

10/10 優異

Rebecca Ann

讚好：整潔度、職員與服務和住宿狀況
We had an incredible holiday here and absolutely loved the hotel. The staff were amazing and extremely helpful, providing us with a packed lunch when we couldn't make breakfast due to going on an excursion. They sea views were stunning and the hotel was right on top of the beach. Breakfast was on a patio overlooking the sea with lovely views. 10/10 and would recommend this hotel!
於 2023 年 7 月住了 4 晚
Hotel Manager 於 2023年7月24日的回應
Dear Rebecca,thank You for this amazing review! Such comments motivate us to try even harder and to make our guests happy. Once again, thank You for this review and we want You to come back to us again!Kind regards,

6/10 一般

Ashling

於 2023 年 7 月住了 3 晚
Hotel Manager 於 2023年7月24日的回應
Dear Ashling,thank You for the feedback.Kind regards,

10/10 優異

susanne

於 2023 年 7 月住了 7 晚
Hotel Manager 於 2023年7月20日的回應
Dear Susanne,thank You for the feedback!Kind regards,

10/10 優異

Anton

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 5 晚
Hotel Manager 於 2023年7月19日的回應
Dear Anton,thank You for this feedback!Kind regards,

10/10 優異

Emma Rachel

於 2023 年 7 月住了 5 晚
Hotel Manager 於 2023年8月3日的回應
Dear Emma, Thank You for the feedback!Best regards,

10/10 優異

Karine

於 2023 年 7 月住了 3 晚
Hotel Manager 於 2023年7月13日的回應
Dear Karine,thank You for this amazing feedback! Kind regards,

10/10 優異

Sarah

於 2023 年 7 月住了 4 晚
Hotel Manager 於 2023年7月8日的回應
Dear Sarah, Thank You so much for the review. Kind regards,

10/10 優異

STEFANIE l

伴侶同遊
The hotel is in a perfect location with access to the beach and great amenities. The bus stop is right in front as well to take you to old town for 2 euros. The staff was so friendly.
於 2023 年 6 月住了 4 晚
Hotel Manager 於 2023年7月6日的回應
Dear Stefanie,Thank You very much for taking the time to share Your impressions with us.Your kind words motivate us to keep up our work ethic and continuously improve and exceed guests' expectations.Looking forward to see You again!Kind regards,

8/10 不錯

Jessica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Hotel Manager 於 2023年7月2日的回應
Dear Jessica,thank You for the feedback!Kind regards,

10/10 優異

Mary ann

於 2023 年 6 月住了 2 晚
Hotel Manager 於 2023年7月2日的回應
Dear Mary Ann, Thank You for the feedback. Looking forward to see You again!Best regards,

10/10 優異

Jaime

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Our stay at hotel Splendid was wonderful. The property is beautiful and its accessibility to nearby beaches and restaurants was perfect. The staff was friendly and our room was comfortable and clean. I would recommend this accommodation to anyone looking to enjoy the beauty of Dubrovnik without the hustle and bustle of the city.
於 2023 年 6 月住了 3 晚
Hotel Manager 於 2023年6月30日的回應
Dear Jamie,thank You for this nice review. You are always welcome to come back in our hotel Splendid!Kind regards,

10/10 優異

brian p

讚好：整潔度、職員與服務和住宿狀況
The rooms need more electrical outlets.
於 2023 年 6 月住了 5 晚
Hotel Manager 於 2023年6月30日的回應
Dear Brian P,thank You for this review! We will take your suggestion into consideration.Kind regards,

10/10 優異

Catherine

於 2023 年 6 月住了 3 晚
Hotel Manager 於 2023年6月30日的回應
Dear Catherine,thank You for the feedback.Kind regards,

10/10 優異

Martina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic 10/10 stay
The two of us stayed for 3 nights and it was brilliant. The staff were all very friendly and welcoming and give us so much information about the area, buses, etc. We landed early on the Thursday and they accommodated us with early check in. The room was super clean and had a comfortable king size bed. The fridge had a room also which was great for putting drinks and after sun in. We went for the sea view room with a balcony and the view was amazing, definitely worth getting this option. The food was lovely in the hotel, lots of choice. There’s a bus right outside the hotel that is €2 each way and it brings you into old town in about 10 minutes. Reception had a timetable of all the bus times. We got the bus lots of times, really easy. Down at the water they have sun loungers and umbrellas but you have to rent them, we paid €22 for the day which included 2 sun loungers and an umbrella. There’s a jet ski rental right beside the hotel which we availed of and it was brilliant. When you leave the hotel, turn left and walk down about 2 minutes and cross the road there’s a brilliant shop with everything from drinks, snacks, toiletries, souvenirs, beach towels, etc. The only small minor thing that we noticed was that house keeping started very early and was coming knocking on the door at like 8.30/9 so make sure to use the do not disturb sign if you don’t want to be wakened!!! They were brilliant tho, came everyday and changed sheets, left new towels, etc. We would stay again
於 2023 年 6 月住了 3 晚
Hotel Manager 於 2023年6月27日的回應
Dear Martina,thank You for the amazing review! We’ve passed Your kind words on to our team. Our guest's review guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to You next time You visit our hotel. Kind regards,

6/10 一般

Era

於 2023 年 6 月住了 7 晚
Hotel Manager 於 2023年6月25日的回應
Dear Era,thank You for the feedback. Kind regards,

10/10 優異

Riley

於 2023 年 6 月住了 1 晚
Hotel Manager 於 2023年6月23日的回應
Dear Riley, Thank You so much for the feedback!Best regards,

10/10 優異

Nora

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 7 晚
Hotel Manager 於 2023年6月18日的回應
Dear Nora,thank You for the feedback!Kind regards,