A total of 3 night stay. On the second day, a hot 95 degree day with heat index of 108, we arrived back at the hotel cliser to midnight. Our room was not serviced. We did not have any clean towels. Went to front desk. Requested towels. Had none per night staff. Gave suggestions, like please get us towels from pool area. His first response was the towels are for pool area and when i insisted for them, he stated there were none.
Per staff laundry is only done when guests are checking out and they have a full load for their industrial machines.
So, we had to sleep in sweaty, smelly bodies and could not access towels until the late afternoon of next day.