Due West hotels from HK$423

"Our room ended up having bed bugs. When I brought this up to the gentleman at the front desk, he said “I’ll have a manager contact you after an investigation. You probably brought them from home.” Wouldn’t give me the managers number, and couldn’t, and wouldn’t discuss anything else. Very disappointed in this property. I travel quite often for work, and frequent Holiday Inn. I absolutely will not be returning to a HI in the future. "

"The front desk staff was very helpful! Especially Ellie!"

"Beautiful structure that needs better maintaining. Hear next door guests conversations. No water in morning coffee/ toast area. Last morning stay had no plates, spoons etc. Donna is an excellent and most helpful employee. Recommend they invest in the cleaning service doing a deep clean in corners of floors, walls etc. great location."

"The TV Remote did not work. When turning on the shower on, the shower head had water shoot out of the connection from the hose to the shower head."

"Such a nice place. Very clean room. Nice staff."

"The water pressure in the master bedroom is weak."

"Clean room. Staff was very good Easy parking. Breakfast was good 👍"

"Breakfast was not a buffet - just a glorified continental with a waffle maker. The door locks didn’t work and had to be replaced (still didn’t work with the card keys even after it was replaced). The shower leaked the entire time we were there. Location was near a train track so don’t expect much sleep without earplugs. The walls are paper thin, we could hear our neighbors using the restroom often. And the bed frame sounded like a file cabinet when you rolled over. There were light blocking blinds but the light went around them so bring a sleep mask. On the plus side, the AC worked, the staff was mostly helpful, and the mini-fridge was quite good. Overall, the location was not the best and it felt quite run-down for a “quality inn”. Despite the cheaper price, I would not recommend this over a motel 6 or equivalent."

"Yes"