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波托皮克羅西思緹阿那蒂沃里養生度假村 SPA 酒店的評價

5 out of 5
波托皮克羅西思緹阿那蒂沃里養生度假村 SPA 酒店
Località Sistiana 231/M, Portopiccolo, Duino-Aurisina, Trieste

評價

9.4

完美

10 分評分，優異；104 則評價中有 83 則" "
8 分評分，不錯；104 則評價中有 11 則" "
6 分評分，一般；104 則評價中有 6 則" "
4 分評分，欠佳；104 則評價中有 2 則" "
2 分評分，很差；104 則評價中有 2 則" "

10/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

9.8/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

Delia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All staff have been extremely helpful and friendly. The room was modern, pristine and had a great view to the marina. The restaurant was stellar: we had an amazing gourmet dinner there last night where we were pleasantly surprised with not listed appetizers, amuse bouche and deserts. The serving staff were true professionals. If a change can be made would be: For some reason we were not able to add a tip to our bill so we had to use our emergency cirrency exchanged funds for the tip.
於 2024 年 5 月住了 1 晚

8/10 不錯

Scott

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Is a beautiful property with absolutely 1st class rooms and views. Staff is wonderful and helpful. I would give this 5 stars however due to the time of year most of the amenities were closed like the spa and the beach club which isn’t open till mid May. I would definitely recommend this place during the high season. It is also convenient to the port and airport.
於 2024 年 4 月住了 1 晚

10/10 優異

MAURICIO (ALAMO)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, beautiful surroundings. A bit off the beaten path and few shops. Our stay was short but good
於 2023 年 10 月住了 1 晚
Beata 於 2023年10月23日的回應
Dear Mr. Mauricio,We are truly grateful for the wonderful feedback you provided about our hotel.We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Guest Relation Manager

6/10 一般

Valerie

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
With a stretch this might be a 4 star hotel but definitely not 5 start. Interior looks used and is in many places worn / damaged (i.e. broken out piece in the wardrobe door, damaged part of the sliding door cover in the bathroom, outdoor lightning not working, stained upholstery) the „renovation“ has at best been a quick paint over. Services that should be standard in a five star hotel are missing (e.g. turn down service, bar service after 10pm) while others (check in, complaint management are not 5 star). The recommended area in the associated beach club comes with an extra charge but no service at all. The restaurants and shops in the surrounding area have mainly closed down. Overall I wouldn’t go back unless a lot changed. Compliment to the concierge though, he made very good restaurant recommendations and bookings.
於 2023 年 8 月住了 2 晚
Beata 於 2023年8月25日的回應
Dear Mrs. Valerie,Thank you for taking the time to write the review.Please accept my apologies that your guest room was not up to your expectations, we wanted to move you to another room but you did not pass by our Reception. I any case I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward.In regards to our service we are committed to provide a memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Guest Relation Mgr

10/10 優異

Joanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous hotel and location
Excellent hotel with a very helpful, dedicated and professional staff. Beautiful location on a lovely port.
於 2023 年 7 月住了 3 晚
Beata 於 2023年8月9日的回應
Dear Mrs. JoanneI am delighted that you had a memorable stay with us here at Tivoli Portopiccolo Sistiana Resort.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Guest Relation Manager

10/10 優異

Paolo

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Très bel hôtel de luxe avec du personnel chaleureux et accueillant. Petit déjeuner très bon , varié et copieux. la plage et la piscine sont situées dans un beachclub payant à quelques minutes de marche.
於 2023 年 7 月住了 3 晚

10/10 優異

Sara

於 2023 年 7 月住了 1 晚
Beata 於 2023年7月19日的回應
Dear Sara I am delighted that you had a memorable stay with us here at Tivoli Portopiccolo Sistiana Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Guest Relation Manager

2/10 很差

SANG JUN

於 2023 年 4 月住了 1 晚

10/10 優異

Elena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's hard to find this property specially in the evening - GPS will not bring you there - some roads became private and Google.map is not helpful
於 2022 年 9 月住了 6 晚
FOC 於 2022年11月15日的回應
Dear Mrs. ElenaThe Google map is very tricky and brings the guests to the Residence Entrance.We are happy that you enjoyed our hotel and the service.Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

EMILIO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tutto meravigliosamente accogliente e stupendo, dall'arrivo alla partenza...
於 2022 年 9 月住了 4 晚

10/10 優異

Gregor

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great breakfast, super nice pool area and a magic trattoria in the resort
於 2022 年 8 月住了 2 晚

4/10 欠佳

Anita

讚好：職員與服務
不滿：住宿狀況
於 2022 年 7 月住了 3 晚

10/10 優異

Judit

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
FOC 於 2022年7月23日的回應
We are delighted to hear about your recent stay with us and really appreciate your feedback! Best regards, Front Office Team

10/10 優異

Monika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Einzigartig und wirklich eine Reise wert!
於 2022 年 5 月住了 2 晚
FOC 於 2022年7月23日的回應
We are delighted to hear about your recent stay with us and really appreciate your feedback! Best regards, Front Office Team

10/10 優異

Rimvydas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Sales Team 於 2021年9月28日的回應
Thank you so much for your kind feedback. We are really pleased that you had a great time at our Resort. We are looking forward to welcoming you back soon. Best regards,

10/10 優異

Gisela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
Sales Team 於 2021年9月17日的回應
Thank you so much for your kind feedback, we are really pleased that everything met your expectations. We are looking forward to welcoming you back soon. Warm regards,

10/10 優異

Marc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic place
beautiful location, great services, truly enjoyed it !
於 2021 年 8 月住了 3 晚
The Sales Team 於 2021年8月12日的回應
Thank you so much for your kind feedback. We are really pleased that you had a great time at our Resort and that everything met your expectations. We are looking forward to welcoming you in the future. Best regards

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff. Piero the concierge is the best!
於 2021 年 8 月住了 1 晚
Sales Team 於 2021年8月6日的回應
Thank you so much for your kind feedback, which will be shared with the colleagues. We are really pleased that you had a great time at our Resort and we are looking forward to welcoming you back soon. Best regards, the Sales Team

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles
於 2021 年 6 月住了 2 晚
FOC 於 2021年7月7日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a first-class hotel with first-class amenities and service.
於 2021 年 6 月住了 2 晚
FOC 於 2021年7月7日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was looking for a seaside luxury hotel in Italy near the Slovenian border and Falsia was precisely that.
於 2021 年 6 月住了 1 晚
FOC 於 2021年7月7日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

Alois

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Traumhafte Tage
Ein sehr schönes Hotel in einer fantastischen Lage! Sehr nettes Personal und ein super Beach Club!
於 2021 年 6 月住了 3 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

6/10 一般

真實旅客

於 2018 年 8 月住了 1 晚
FOC 於 2021年7月7日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

Tomas

於 2021 年 6 月住了 1 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wunderschönes Hotel mit tollem Service. Wir hatten ein super Zimmer im 1. Stock mit großem Balkon. Das Zimmer hat eine super Größe, die Einrichtung ist top. Sehr gutes Frühstück, Größe Auswahl - aufgrund der Corona Maßnahmen würde man bedient. Der Beach Club ist ca. 10 Minuten zu Fuß entfernt - auch hier war der Service top und die liegen aber bequem. Wir waren einmal im Hotel Abendessen, das essen war sehr gut, der Preis etwas höher. Außerhalb der Anlage gibt es am Hafen tolle Essensstände mit frisch gegrilltem Essen zB Calamari - dort waren wir 2 Mal. Alles in allem ein sehr schöner Urlauber. Was man sich bewusst sein sollte: der Ort ist künstlich angelegt, es ist kein "normales" Dorf.
於 2021 年 6 月住了 5 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

8/10 不錯

真實旅客

於 2021 年 6 月住了 2 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Hotel!!! Friendly staff and great breakfast! Unfortunately the spa wasn‘t open, because of covid restrictions but the hotel‘s beachclub is awesome 😎! We will come back again- definitively 😎
於 2021 年 6 月住了 3 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

Kushtrim

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect quiet getaway
於 2021 年 5 月住了 1 晚
FOC 於 2021年6月28日的回應
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator

10/10 優異

Manuela

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alles war super;einzig im Zimmer fehlten Ablagen,Schuhregal.
於 2020 年 8 月住了 2 晚

6/10 一般

真實旅客

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
於 2020 年 7 月住了 3 晚

10/10 優異

Balazs

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A pinch of miracle
於 2020 年 7 月住了 3 晚

10/10 優異

Frieda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚

10/10 優異

Lee

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place
Hotel and staff amazing!!
於 2020 年 2 月住了 2 晚
Barbara 於 2020年3月3日的回應
Dear Mr. Naples, Thank you so much for your kind feedback. We are really pleased that you had a great time at the Falisia. Looking forward to welcoming you back soon. Warm regards Barbara

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was immaculate and the staff was so kind! The food at the restaurant was delicious. My only complaint was that the spa wasn’t included in our stay.
於 2020 年 2 月住了 1 晚
Beata 於 2020年2月21日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Front Office

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dream location and exceptional service. This wonderful hotel sits in a cozy, charming marina surrounded by a blend of village atmosphere and natural beauty. A remarkable full service Spa is located by. Few shops are open only seasonally in the area.
於 2019 年 12 月住了 10 晚
Barbara 於 2020年1月8日的回應
Thank you so much for your feedback and for taking the time to share your experience with us. We really hope to welcome you back soon on another occasion. Wishing you a brilliant 2020! Barbara

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thé service was impeccable. Hands down, an exemplary service oriented staff. Without exception, every staff member was warm, genuine, knowledgeable, and efficient. Can not say enough, must experience it yourself. The facility it’s had a few no heated pool, the pictures show several pools but we only had access to one. And the hot water consistently to too long to become hot. Minor problems that didn’t factor into our decision to return with family and friends in May. Gratis !
於 2019 年 9 月住了 2 晚
Bea 於 2019年9月30日的回應
Dear Guest, Thank you for taking time out of your busy schedule to write about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

真實旅客

於 2019 年 9 月住了 2 晚
Falisia 於 2019年9月9日的回應
Many thanks and best regards, FALISIA, A LUXURY COLLECTION RESORT & SPA, PORTOPICCOLO

10/10 優異

Adriana

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a fabulous hotel, gem of a location. Great breakfast, great pool area, limited dining options, but fine for a couple of days. Great room, pool, spa, marina, shopping
於 2019 年 8 月住了 2 晚
Beata Miesiak 於 2019年8月28日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

Majbritt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Så smukt
Fantastisk sted, virkelig smukt og luksuriøst og plads til både børn og voksne
於 2019 年 8 月住了 6 晚
Beata Miesaik 於 2019年8月28日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚
Beata Miesiak 於 2019年8月28日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

Evelien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magisch
Uitmuntend, Zeer schoon, Romantisch. Een heerlijk oord op aarde.
於 2019 年 8 月住了 4 晚
Valentina 於 2019年8月16日的回應
Dear Magisch, greetings from Falisia, A Luxury Collection Resort & Spa, Portopiccolo. Thank you for your positive comment. We are looking forward to welcoming you back soon at Falisia. Best regards Valentina - Front Office Manager

4/10 欠佳

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
bad food
於 2019 年 7 月住了 3 晚
Valentina 於 2019年8月16日的回應
Dear Mr Joseph, thank you for your stay at Falisia, A Luxury Collection Resort & Spa, Portopiccolo and for your feedback. We are sorry that we did not meet your expectations with our food offer. Your opinion is very important for us and for this reason we would be very grateful if you could provide us more details about your experience in our Resort. Please do not hesitate to contact me personally via phone anytime at 0039 040 9974902 or at my email address valentina.andrighetti@falisiaresort.com We really hope to have the pleasure to welcome you back in the future as a valuable Guest. Best regards Valentina Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
es war alles einzigartig. Der Empfang in der Tiefgarage, das freundliche Personal beim check-in, das schöne Zimmer, das excellente Frühstück, die kleinen täglichen Aufmerksamkeiten im Zimmer und der wundervolle Beachclub. Dieser Urlaub war teuer, aber ein absolutes Highlight-wirklich was Besonderes!
於 2019 年 7 月住了 2 晚
Beata Miesiak 於 2019年7月31日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

RICARDO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Es un hotel extraordinario. El SPA es de altísima calidad y el restorán es sobresaliente
於 2019 年 4 月住了 3 晚
Beata Miesiak 於 2019年7月31日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

真實旅客

家人同遊
讚好：整潔度
Excellent property Spotless room Top service (best concierge Piero)
於 2019 年 6 月住了 1 晚
Beata Miesiak 於 2019年7月31日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

6/10 一般

真實旅客

家人同遊
讚好：整潔度
不滿：設施服務
Schönes Zimmer, kalter und kleiner Pool, sehr langer Weg zum Pool. Kein eigenes Hallenbad, man muss dafür separat zahlen. Beim Hotel und auch bei den Restaurants stimmt das Preis/Leistungsverhältnis leider nicht. Service im dem hoteleigenem Restaurant war gut, aber in dem Restaurant am Meer, war der Service extrem schlecht.
於 2019 年 6 月住了 3 晚
Beata Miesiak 於 2019年7月31日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Beata Miesiak Front Office Supervisor

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Splendido resort sul mare. Servizi di elevato livello. Posto incantevole e molto tranquillo.
於 2019 年 3 月住了 2 晚
Beata 於 2020年2月21日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Front Office Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Scenografica, ottimo livello generale Negativo, i pochi parcheggi all’entrata hotel per gli ospiti
於 2019 年 4 月住了 1 晚
Beata 於 2020年2月21日的回應
Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Falisia, a Luxury Collection Resort & Spa, Portopiccolo. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! We are very happy to hear that everything met your expectations, We hope to welcome you once again in the Falisia, a Luxury Collection Resort & Spa, Portopiccolo on your next visit to Duino Aurisina. Sincerely, Front Office Team

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Posizione ottima, la struttura si affaccia direttamente sul mare. Camere molto accoglienti, personale assolutamente professionale, affabile e disponibile. Abituato agli hotel 5 stelle del Medio Oriente e Sud-est asiatico, devo ammettere, con piacevole sorpresa, che questa struttura non ha nulla da invidiare alle sue affini orientali.
於 2019 年 4 月住了 1 晚
Beata 於 2019年4月24日的回應
Thank you very much for your kind email. It is such a pleasure to read your nice words and of course your message will shared with our Management and all the colleagues. Our main aim is to provide exceptional service to our Guests in order to let them feel welcome and pampered. So we are really glad to know that you had a great time with us and your family enjoyed your stay in Portopiccolo. We look forward to welcome you again on the next occasion. Kindest regards from Falisia Resort and Spa Team. Beata Miesiak Front Office Coordinator

10/10 優異

Rene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ware 5 Sterne
Sehr sehr nett
於 2019 年 4 月住了 1 晚
Barbara Minozzi 於 2019年4月24日的回應
Thank you very much for your kind email. It is such a pleasure to read your nice words and of course your message will shared with our Management and all the colleagues. Our main aim is to provide exceptional service to our Guests in order to let them feel welcome and pampered. So we are really glad to know that you had a great time with us and your family enjoyed your stay in Portopiccolo. We look forward to welcome you again on the next occasion. Kindest regards from Falisia Resort and Spa Team. Beata Miesiak Front Office Coordinator