大堂

貝斯特韋斯特瑪姬塔酒店的評價

2.5 out of 5
貝斯特韋斯特瑪姬塔酒店
2401 W Main St, Durant, OK

評價

8.4

很好

10 分評分,優異;1000 則評價中有 466 則" "
8 分評分,不錯;1000 則評價中有 344 則" "
6 分評分,一般;1000 則評價中有 107 則" "
4 分評分,欠佳;1000 則評價中有 41 則" "
2 分評分,很差;1000 則評價中有 42 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Lana

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean in room and it was a convenant location to casino
於 2024 年 5 月住了 1 晚
BK-GM 於 2024年5月21日的回應
Thank you Lana! We hope to see you again soon.

6/10 一般

Terry (Springdale)

讚好:職員與服務
Rug was dirty walking left foot/socks black
於 2024 年 5 月住了 1 晚
BK-GM 於 2024年5月11日的回應
We are working as diligently as possible to get them professionally cleaned. Our high occupancy as well as the rains has made it where we are unable to get to the rooms to take care of it as timely. I am so sorry. We do have a list of rooms scheduled, hopefully you'll give us another chance to make things great for you!

8/10 不錯

WS2005

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年5月6日的回應
Thank you! Come see us again!

10/10 優異

Crystal

伴侶同遊
Absolutely the most comfortable beds and a great shower!
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年5月6日的回應
Thank you Crystal! We're happy to hear you enjoyed our amenities. Come see us gain should you travel back in our area.

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable bed, lots of pillows, clean room
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年4月23日的回應
Thank you for staying with us. I appreciate the comments! Hopefully this will become your place to come when traveling!

8/10 不錯

Nanetta (Tahlequah)

於 2024 年 4 月住了 1 晚
BK-GM 於 2024年5月6日的回應
We appreciate your business, come see us should your travels bring you back through.

10/10 優異

Samantha

家人同遊
讚好:整潔度和住宿狀況
We stayed for one night on our way home from a family trip. It was a great place to rest for the night! The staff was friendly. The beds were comfortable and the area was quiet. The breakfast was a nice bonus. Nothing extravagant but was a good time saver to fill up our bellies before we hit the road. Also very reasonably priced for how nice the rooms are.
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年4月18日的回應
I appreciate your feedback! We'd love to see you again should your travels bring you back this way!

10/10 優異

Abby

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Workers are nice the room was so clean
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年4月23日的回應
It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs.

10/10 優異

Barbara

讚好:整潔度、職員與服務和住宿狀況
Receptionist was helpful
於 2024 年 4 月住了 1 晚
BK-GM 於 2024年5月6日的回應
I appreciate your comments. We feel truly blessed to have such a great team ourselves. We hope to see you again should you travel back through our area.

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
Very helpful staff
於 2024 年 3 月住了 2 晚
BK-GM 於 2024年3月28日的回應
Thank you James! We look forward to seeing you again should your travels bring you back through.

8/10 不錯

Anita

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Resident of room upstairs stomped on floor and continued loud noise every night.
於 2024 年 3 月住了 2 晚
BK-GM 於 2024年3月28日的回應
Thank you Anita, I am very sorry if they were noisy. Please call the desk any time you have that issue so we can resolve it. Our floors and ceilings are pretty sound proof so if you're hearing that there's definitely a problem. I do hope you'll come back to see us again so we can give you the excellence you deserve.

10/10 優異

Andrew

Nice place to stay
於 2024 年 3 月住了 1 晚
BK-GM 於 2024年3月21日的回應
Thank you Andrew! We look forward to having you back!

8/10 不錯

gwenette green

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Clean
於 2024 年 3 月住了 1 晚
BK-GM 於 2024年3月28日的回應
Thank you! We'd love to have you back if your travels bring you to our town again!

10/10 優異

GEORGETTE (Albuquerque)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful short stay!

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Great location; plenty of conveniences including a lot of good food options. Just up the road from Choctaw. Basic motel accommodation, but well maintained, clean. Will stay here again
於 2024 年 2 月住了 1 晚
BK-GM 於 2024年2月22日的回應
Thank you Michael! We truly appreciate your feedback and look forward to seeing you again soon!

8/10 不錯

LuAnn

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚

8/10 不錯

Kenneth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
BK-GM 於 2024年2月16日的回應
Thank you Kenneth! We look forward to your next visit with us!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Karen

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lots of light in parking area
於 2024 年 2 月住了 1 晚
BK-GM 於 2024年2月13日的回應
Thank you Karen! We'd love to see you back soon.

4/10 欠佳

William

讚好:職員與服務
不滿:住宿狀況
They made improvements in bathroom, but they did it half—s with very poor quality. Carpet is very old and just laid on the floor. Ants were all around the sink, vanity was built at a child’s night. Ratings where higher than Holiday Inn & LaQuinta Inn which are much newer.
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年2月6日的回應
Thank you for the review. We take great pride in keeping things updated and refreshed, and as you might imagine, improvements are always ongoing with older properties. We are currently in the process of getting new carpet, however in the meantime we do our best to keep the carpets shampooed regularly. With all the rain we've had the pesky sugar ants manage to find a way inside on occasion. I'm so sorry this happened to you. We did contact Terminix to come out for a special treatment to hopefully deter them. I do hope you'll give us another chance to show we are the best and friendliest here!

8/10 不錯

J

讚好:整潔度和職員與服務
Location was convenient for my needs. The carpet in the rooms should be updated.
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年2月6日的回應
We are in the process of updating several rooms, however our occupancy has limited our capabilities to get good measurements for the ordering process. We do hope you'll consider staying with us again.

8/10 不錯

Denise

多人同遊
讚好:整潔度和職員與服務
不滿:設施服務
Needs a little updating inside the rooms and you really should get the hot water fixed, I personally do not like taking cold showers in a room I am paying for. Other than that is was a good stay with friendly staff.
於 2024 年 1 月住了 2 晚
BK-GM 於 2024年2月16日的回應
Thank you for your comments. I hate the water was cold for you. My front desk did have to have maintenance out to look at the issue when you reported it. They did manage to find and fix the problem. I do hope you will give us another chance to give you the superior service you deserve!

6/10 一般

Fred

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Get rid of the carpet in the rooms.
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年2月22日的回應
Thank you for your feedback. We are in the process of acquiring new carpeting, however we do try to keep a regular stringent routine of cleaning them. Occupancy has had a few of our rooms out of the schedule. I do hope you'll reconsider trying us again!

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年2月13日的回應
Thanks Jennifer! We're delighted to have you back soon!Safe Travels!

8/10 不錯

T

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Classic Best Western - Great Value
Classic Best Western: Clean room with door opening to the sidewalk. It's a working-man motel; if you can tolerate heavy-duty diesel pickups warming up in the parking lot at 6AM, this is for you. Classic Best Western breakfast: Cook a waffle and add eggs, sausage, biscuits & gravy, cereal or fruit. Thoroughly enjoyable! Great value.
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年2月13日的回應
Thank you T, we truly appreciate your kindness. We look forward to having you back to see us again!

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務和客房舒適度
I have always enjoyed this quaint little motel. They do such a great job having the room prepared and the friendliest staff to welcome you. We will continue to stay here when we come to Durant.
於 2024 年 1 月住了 2 晚
BK-GM 於 2024年1月10日的回應
We truly appreciate your loyalty to our little hotel. Thank you for the kind words, I'll be sure to pass along the comment to our owner and staff.

10/10 優異

Scott (Tulsa)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The facility was very clean, parking was easy and the staff was friendly.
於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月10日的回應
Thank you Scott! We appreciate the opportunity to have been of service to you. We hope to see you again soon in your travels!

10/10 優異

Brenda

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean room and smelled fresh also! Thank you!!!!
於 2024 年 1 月住了 1 晚
BK-GM 於 2024年1月10日的回應
Thank you so much! Come stay again soon

10/10 優異

Larry

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Kathy

家人同遊
讚好:職員與服務
不滿:客房舒適度
Disappointed
Bed mattress had a huge dip. Very uncomfortable. Bathroom had a continuous odor. Bathroom wall above shower had mold. Room keys did not work after the first time.
於 2023 年 12 月住了 1 晚

10/10 優異

tamey

於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月5日的回應
Thank you! Please come back and see us soon! Safe Travels..

10/10 優異

Patrick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I have stayed in numerous hotels in our travels. We love this hotel. I did not believe employees like this were still out the supporting their customers and business in any market. As the business world is more interested in sending surveys than staffing with team members like this. 10 stars and scale of 1 to 5 For Marissa and her crew at Durant OK location we will be back.
於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月5日的回應
Thank you so much! We are thrilled to know you enjoyed your stay with us! We feel very blessed to have such a great and caring team! We look forward to seeing you again soon.

6/10 一般

Alma

伴侶同遊
讚好:整潔度和職員與服務
Staff that checked us in was vey friendly and got us checked in quickly. The tv did not work, the property was dated, and the bed was very uncomfortable. It was suitable for a last moment choice since the hotel we wanted to stay in was booked but I would not seek out this place to stay again.
於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月5日的回應
Our property is an older facility with convenient exterior entrances that a lot of people prefer now days, however our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Our Serta sleepers are new mattresses which most people love, however some may prefer a softer type. It's definitely not like ours at home. I hope you were able to inform the desk to fix the tv. They are pros at resetting it as the remotes easily get it off the HDMI it should be on. We hope to earn another opportunity to be of service to you.

10/10 優異

Tim

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月5日的回應
Thank you Tim! Please come back soon to see us!

10/10 優異

Tien

家人同遊
讚好:職員與服務
不滿:設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Jeffery

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Susan

讚好:整潔度、職員與服務、設施服務和住宿狀況
I appreciated the two ladies at the front desk who were able to give me an earlier check in; they were friendly and professional and a definite asset to this property. My room was spotless. Will definitely stay again.
於 2023 年 12 月住了 1 晚
Coleen 於 2024年1月2日的回應
Thank you for taking the time to review our property. I'm thrilled to learn you enjoyed all our amenities. I'll pass along the compliment to our team and owner.Come see us again soon!

8/10 不錯

charles

家人同遊
讚好:職員與服務
Comfortable bed . Good for a quick over night stay .
於 2023 年 12 月住了 1 晚

10/10 優異

Kimberly

於 2023 年 12 月住了 1 晚
BK-GM 於 2024年2月13日的回應
Thank you! Come back and visit us soon

10/10 優異

Erick

於 2023 年 12 月住了 2 晚
BK-GM 於 2024年2月13日的回應
Thank you Erick! We appreciate your business and hope to see you again soon.

8/10 不錯

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

DAVID (Peoria)

商務旅客
讚好:職員與服務
不滿:設施服務和住宿狀況
This is at the bottom end of Best Western properties and the inconsistency in quality is generally why I avoid Best Western
於 2023 年 12 月住了 1 晚
BK-GM 於 2023年12月16日的回應
Best Western hotels is actually a membership organization of owners rather than a franchise. You will find many different types of hotels and brands in our system of properties, something for everyone's taste. It is a hotel group known for active individual ownership, all who take great pride in the facilities and services they offer. Perhaps strictly choosing one of the plus or premier locations would be more to your preferences. We work diligently to maintain our older property and keep it clean. Our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Of course, we work diligently to rise above those newer property comparisons by taking great pride in offering the the friendliest service in our community. I appreciate your feedback and hope you will reconsider staying again. Safe travels!

4/10 欠佳

Beth

於 2023 年 12 月住了 1 晚
BK-GM 於 2024年1月2日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Our service promise states: "If something is not meeting your expectations, please let us know. We want to make it right." Knowing specifically what we have done right and where we can improve, helps us to make things great for all guests in the future.

10/10 優異

Fabiola

於 2023 年 12 月住了 1 晚
B.K-GM 於 2023年12月12日的回應
We loved having you! Please come see us again soon!

10/10 優異

Laura

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
BW Markita is Always Pleasant
Another great stay at Best Western Markita! We can always count on friendly people and a comfortable room there.
於 2023 年 12 月住了 1 晚
BK-GM 於 2023年12月7日的回應
Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

10/10 優異

Don (Argyle)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was incredible
於 2023 年 12 月住了 1 晚
BK-GM 於 2023年12月5日的回應
I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

10/10 優異

Diana (Frisco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The office staff were very friendly and helpful. They will give you an extra towels, shampoo, conditioner and soap if you need it. The property has a laundry room and a soda machine next to the ice machine. Don't forget to get change for the washer and dryer. The laundry room needs a code to get in. It's nice to feel secure that way. They have a clean pool too. Walmart is just down the street. And the Casino is a couple minutes drive away. Waffle House is right next door and McDonald's and Long John Silvers is just a walkable minute away. I'm disabled so everything is so convenient and safe.
於 2023 年 11 月住了 3 晚
BK-GM 於 2023年12月5日的回應
Thank you Diana! I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

6/10 一般

carmen (CORPUS CHRISTI)

伴侶同遊
讚好:職員與服務和設施服務
Hotel needs updating.
於 2023 年 11 月住了 1 晚
BK-GM 於 2023年12月20日的回應
We are an older hotel but work diligently to keep it up to the highest standards including fresh, new linens, a full hot breakfast, as well as all the remodeling we are in process of completing. Hopefully you'll stop back by and we can accommodate you in one of the finished rooms.

8/10 不錯

Sally

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚
BK-GM 於 2023年12月20日的回應
Thank you Sally! We hope to see you again soon!

10/10 優異

Roger

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
BK-GM 於 2023年12月1日的回應
Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!