The Concierge is located in Windermere, a neighbourhood in Durban, and is in the suburbs and near the beach. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Umhlanga Rocks Beach. Looking to enjoy an event or a game while in town? See what's happening at Greyville Race Course or Kings Park Stadium. With scuba diving and surfing/body boarding nearby, you'll find plenty of adventures in the water.
Suncoast Casino and Entertainment World - 3 min drive
Durban Beach - 3 min drive
Moses Mabhida Stadium - 3 min drive
Durban International Convention Centre - 4 min drive
Getting around
Durban (DUR-King Shaka Intl.) - 23 min drive
Restaurants
Joop's Place - 9 min walk
Joop’s Wine Bar - 8 min walk
Injoy Vegetarian Cafe - 7 min walk
Skyybar Nite Club - 11 min walk
City Roast - 3 min walk
About this property
The Concierge
Upscale boutique guest house located in Windermere
2 coffee shops/cafes, a garden and dry cleaning/laundry services are just a few of the amenities provided at The Concierge. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
Free self-parking
Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
A reception hall, multilingual staff and luggage storage
Room features
All guest rooms at The Concierge boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Showers and free toiletries
32-inch TVs with cable channels
Furnished balconies or patios, electric kettles and ceiling fans
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Food and drink
Full breakfast available for a fee daily: ZAR 120-150 for adults and ZAR 100-100 for children
1 restaurant and 2 coffee shops
1 bar
Room service available
Hosted evening meal available daily for a fee of ZAR 250
Family friendly
Laundry facilities
Fridge (on request)
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Computer station
Conference centre (1076 square feet of space)
A meeting room
Outdoors
BBQ grill(s)
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
Couples dining
Designated smoking areas
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Premium bedding
Bathroom
Free toiletries
Hairdryer (on request)
Shower
Towels
Entertainment
32-inch TV
TV channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Fridge (on request)
Outdoor space
Furnished balcony or patio
More
Desk
Iron/ironing board
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately ZAR 120 to 150 for adults and from ZAR 100 to 100 for children
Hosted evening meal: ZAR 250
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Concierge House Durban
Concierge Durban
Concierge Guesthouse Durban
The Concierge Durban
The Concierge Guesthouse
The Concierge Guesthouse Durban
Frequently asked questions
Is The Concierge pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Concierge?
Self-parking is free at this property.
What time is check-in at The Concierge?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Concierge?
Checkout is at 11 AM.
Does The Concierge provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Concierge located?
Located in Windermere, this boutique guesthouse is steps away from St. Mary's and Florida Road. Royal Durban Golf Club and African Art Centre are also within 10 minutes.
The Concierge Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay has been excellent. I just wish they would make wifi and getting fixed quicker because I spent my whole stay without the wifi getting fixed.
The staff are however super friendly, kind and extremely helpful
It wasn't the greatest evening. We were woken at 3am by drunk guests fighting in the room next door to us. Not sure why the security guard on site didn't call security sooner because the ruckus continued for almost 90 minutes but he seemed powerless to intervene. I left numerous messages with the owner of the establishment who eventually called me at around 7am by which time I had already decided to leave the accommodation because we had been intimated by these drunk guests. We were supposed to stay another night but didn't want to chance it.
I was traveling with women who didn't feel safe staying there longer after being verbally abused by the drunk guests who came in the early hours of the morning. The owner promised us a refund we will see what happens. Very very disappointed.