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貝斯特韋斯特日出酒店的評價

2.5 out of 5
貝斯特韋斯特日出酒店
128 N Main Street, Eagar, AZ

評價

8.4

很好

10 分評分，優異；438 則評價中有 187 則" "
8 分評分，不錯；438 則評價中有 157 則" "
6 分評分，一般；438 則評價中有 61 則" "
4 分評分，欠佳；438 則評價中有 24 則" "
2 分評分，很差；438 則評價中有 9 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Cornelia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The toilet seat was loose and the connecting door to the other room bothered us a little but otherwise everything was fine
於 2024 年 5 月住了 1 晚

4/10 欠佳

Tamara

不滿：整潔度、職員與服務、設施服務和住宿狀況
This was the worst place I stayed on my trip. It is the worst Best Western I have ever stayed at. There was a clicking noise in the bathroom walls. I had to sleep with earplugs. There were no tissues. I avoided the shower because it looked grungy. The breakfast they served was the worst I had on that trip. There was little selection. The yogurt machine was out of order. The pot for gravy was empty except for dirty water at the bottom. I have had good experiences with Best Western, but I will never stay at that one again.
於 2024 年 4 月住了 1 晚
Tana 於 2024年4月30日的回應
I'm so sorry to hear you had a poor experience. I will address these issues with my staff.

8/10 不錯

Michael Henry

多人同遊
No hot water in sink. Had to use tap in tub. Very frustrating.
於 2024 年 4 月住了 1 晚
Tana 於 2024年4月30日的回應
I'm very sorry, we are aware that some of the sink faucets were installed with the hot water and cold water lines reversed, we are getting them corrected as we catch them.

2/10 很差

Paul

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's not the property or this day it didn't unfortunately we didn't get to stay we had a motorcycle accident and we had to cancel bad bad situation I'm sure the property would have been a nice stay
於 2024 年 4 月住了 1 晚
Tana 於 2024年4月28日的回應
I'm so sorry to hear of your accident. I hope everyone is ok.

10/10 優異

Suzanne

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Excellent restaurant- trailriders restaurant- next door was wonderful! Large rooms.
於 2024 年 4 月住了 1 晚
Tana 於 2024年4月24日的回應
Thank you for letting us know you enjoyed your stay. We will let Jodee, the owner of Trailriders, know you enjoyed you dinner there as well.

10/10 優異

C.L.A. (Woensdrecht)

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Michael

Front seat person was very helpful getting me checked in today!
於 2024 年 2 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

carlos

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Knowing Springerville
Costumer service excellent!,beds very comfortable and clean
於 2024 年 1 月住了 1 晚

10/10 優異

Tammy

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet and close to my daughters house.
於 2023 年 12 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room, but a bit too warm.
Clean room, comfy bed, excellent TV, nice breakfast and friendly staff. Only downside was our inability to find a comfortable temperature. It was really cold outside, and the heating unit was actually making the room too warm. Tried several settings, plus the heating unit would kick on and off. A bit disruptive for sleep. Still, it was a nice hotel and we'd stay there again if needed.
於 2024 年 1 月住了 1 晚

6/10 一般

Marlys

家人同遊
讚好：職員與服務
於 2023 年 12 月住了 1 晚

4/10 欠佳

mary

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We were surprised this was a best western, didn’t seem up to standard. Sheets didn’t fit the bed, the chairs in the room were dirty, there were no cups for coffee or water, attention to detail was lacking.
於 2023 年 12 月住了 1 晚

10/10 優異

Nick (Tempe)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Tammy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Area was quiet and close to areas of interest.
於 2023 年 12 月住了 1 晚

10/10 優異

Bonnie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Steven

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and as expected from pre-stay information
於 2023 年 12 月住了 3 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Allan

家人同遊
讚好：整潔度和住宿狀況
不滿：客房舒適度
Bed was hard. Breakfast service ran out of milk and cream cheese (for bagels). Shower knobs made of plastic and became difficult to turn the water off and on.
於 2023 年 10 月住了 1 晚

10/10 優異

Cat

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 2 晚

8/10 不錯

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable bed and pillows. Clean and adequate for our stay. Location was quiet and convenient
於 2023 年 10 月住了 1 晚

6/10 一般

Carole (Ottawa)

讚好：整潔度和職員與服務
於 2023 年 9 月住了 2 晚

10/10 優異

Cynthia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice Room
I was happily surprised to find a very well maintained and updated room at this Best Western. I enjoyed my overnight stay.
於 2023 年 9 月住了 1 晚

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Frank

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Woman who worked in the early morning hours was so helpful and nice. She was very welcoming and helpful.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Jesus

伴侶同遊, 寵物同遊
不滿：設施服務
The room was dirty, bugs came thru opening between gap in door during the night.
於 2023 年 8 月住了 2 晚
Tana 於 2023年8月30日的回應
I'm so sorry to hear this. Please email us directly at bwsunriseinn128@gmail.com with your room number so we can get that door fixed. We will also contact our exterminator.

10/10 優異

Cesar

讚好：整潔度和職員與服務
於 2023 年 6 月住了 2 晚

8/10 不錯

Gregory

於 2023 年 6 月住了 1 晚

6/10 一般

John

不滿：住宿狀況
Door didn't work and apparently it was a known problem. Toilet didn't work properly. Overall property is run down, in need of repairs, and is over priced for what you get.
於 2023 年 6 月住了 1 晚
Tana 於 2023年6月8日的回應
Thank you for taking the time to post this. We have already sent maintenance to your room to address these issues.

10/10 優異

Marco

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Très propre
於 2023 年 5 月住了 1 晚

8/10 不錯

Erica

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was okay. I don’t typically stay at hotels where the rooms are accessible from the outside, but options were limited & it was only for one night. The hotel staff was friendly & the room was clean. The also offer a hot breakfast so that’s a bonus.
於 2023 年 4 月住了 1 晚
Tana 於 2023年5月8日的回應
We're glad you were able to stay with us and that you enjoyed our property.

6/10 一般

Brenda

伴侶同遊
讚好：職員與服務
Room was clean
於 2023 年 5 月住了 1 晚
Tana 於 2023年5月8日的回應
Thank you for taking the time to leave this feedback.

6/10 一般

Billy

讚好：職員與服務
Bed to sleep in
於 2023 年 3 月住了 1 晚

10/10 優異

Frank

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff at the hotel were very courteous and kind .
於 2023 年 3 月住了 2 晚

10/10 優異

Kevin

於 2023 年 1 月住了 1 晚

10/10 優異

Ian

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Tana 於 2023年2月7日的回應
Thank you so much for taking the time to review us.

10/10 優異

Charles and Linda (SUN CITY)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was able to check in early. Room was very clean & comfortable.
於 2022 年 12 月住了 2 晚
Tana 於 2022年12月30日的回應
We're so happy you liked your room.

6/10 一般

curt

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Asked for the carpet & bathroom to be vacuumed 2 times and it was never done. The blanket on the rollaway was filthy. The dirty towels were in a pile on top of our suit case.
於 2022 年 12 月住了 3 晚
Tana 於 2022年12月27日的回應
I am very sorry for your experience, this is not the way a guest should ever find a room and I will address it immediately.

10/10 優異

Pablo

家人同遊
讚好：整潔度、職員與服務和設施服務
Very clean
Tana 於 2022年12月5日的回應
Thank You! I will make sure to share this with housekeeping.

8/10 不錯

Stacy (Elder Box)

家人同遊
讚好：整潔度和職員與服務
Great young lady checking us in on Saturday night.... i have forgotten her name. The hotel is clean enough but it is a bit run-down and older than most. Great location and quiet for a night sleep.
於 2022 年 12 月住了 1 晚
Tana 於 2022年12月5日的回應
Thank you so much for taking the time to let us know about your stay. I will let Brianna know you mentioned her.

4/10 欠佳

Emily

商務旅客
讚好：職員與服務
Passed depressing
No toilet paper holder and there was poop on the toilet paper roll. This was my second time staying here in the exact same room in two weeks and I had worse problems the first time (maintenance entering my room at 5am and breaking the security chain) so I didn't say anything, I just used the tissues instead. The toilet paper doesn't have a holder so they just stuck it in the wall for people to grab. So unsanitary. Didn't bother using the shower the next morning, the poop completely grossed me out and I went to sleep on the old lumpy bed and left the next morning. Staff is all very nice but everything about this place is super cheap, including the breakfast. Just poor ingredients and off brands that mean not so good tasting food.
於 2022 年 11 月住了 1 晚
Tana 於 2022年12月2日的回應
Thank you so much for bringing this to our attention. I will address it right away.

8/10 不錯

Jean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean. Nice breakfast offerings
於 2022 年 11 月住了 1 晚
Tana 於 2022年11月29日的回應
We're so glad you enjoyed our breakfast.

10/10 優異

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Tana 於 2022年11月29日的回應
We're very happy to see you enjoyed your stay.

6/10 一般

Michael

不滿：職員與服務
於 2022 年 10 月住了 1 晚

4/10 欠佳

John

讚好：職員與服務
不滿：整潔度和住宿狀況
Outside of the property looked inviting. Once inside it was a different story. Microwave was dirty None of the clocks were set Ran out of tissue Shower faucet was broken Toilet ran Carpet was stained/appeared dirty Area around handles were dirty Door didn't close properly A lot more attention to detail would be beneficial.
於 2022 年 9 月住了 1 晚
Tana 於 2022年9月21日的回應
I'm very sorry to hear about the problems in your room. I will absolutely address these with housekeeping.

6/10 一般

Barbara

多人同遊
讚好：整潔度
不滿：職員與服務
Bad check in experience.
My check-in experience was unpleasant. The clerk checking me in was on her cell phone the almost the entire time. She was having a conversation with her son who had been incarcerated for domestic violence. Only aware of this as she had her phone on speakerphone. After the call ended she proceeded to tell me this wasn’t his first time in jail. He had just gotten out after being in for a year due to bad choices he had made with the same girl. The TV in my room was not operational.
於 2022 年 9 月住了 1 晚
Tana 於 2022年10月12日的回應
I am so very sorry. This was incredibly inappropriate and I will absolutely address it with the desk attendant. We have already sent someone to look at this television.

8/10 不錯

Sam

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Pleasant place to stay,
They were going to charge me for my room but I explained to them I already paid for it on Hotels.com. There was a misunderstanding and hopefully they corrected the billing. Staff was helpful and personable. Probably the best hotel in Esgar and Springerville x. Not a lot of choices
於 2022 年 8 月住了 1 晚
Tana 於 2022年8月25日的回應
We hope hope to see you again

10/10 優異

Carlon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk weekend staff and the Kitchen specialist should be Best Western Training Representatives for the company!! This was by far the best weekend we’ve had at any Of the companies Franchises, including its Executives Plus! Everyone should stay at this particular one in Eagar because of the “Superb” friendly front desk staff and that beautiful friendly hospitable kitchen specialist!! But to top it off they have a a one of a kind “ Pancake maker” that every Hotel should use as a standard in their breakfast area! I ate eggs I Never eat and loved them! Food was delicious, hot and fresh!! I’m looking to buy that pancake maker for my home. These ladies deserves too be the “companies” owners and highest paid employees!!!!! Straight professional, friendly, funny and hospitable; second to NONE!!!!! I’m Spreading the word about Best Western, Eagar, Arizona!! We’ll Be Back for a longer stay!!
於 2022 年 8 月住了 2 晚
Tana 於 2022年8月15日的回應
Thank you so much!! We're very happy you enjoyed your stay and we hope to see you back soon. I will make sure to pass on your info to my staff.

10/10 優異

Luis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Normal best western met expectations.
於 2022 年 7 月住了 1 晚
Tana 於 2022年7月25日的回應
Thank you for taking the time to review us. We hope to see you again soon.

10/10 優異

Garrett

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 5 晚
Tana 於 2022年7月25日的回應
Thank you for your survey.