明尼阿波利斯-聖保羅都會區東布隆明頓酒店住宿推介

「good」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「We are a family of 8 with 6 young kids. I am a bit of a germ a phobe and I was amazed with how emaculately clean the rooms were! There was also a lot of games in the lobby to entertain the kids when needed. While we were there the pool pump went out and they made an arrangement with the hotel across the street to allow the guests to get shuttled to their pool which saved us from some very upset kiddos! Will definitely stay here again next time we come to the area!」

「Customer service still have to improve.」

「The front desk staff was not allowing me to check in due to the name of reservation is different with the name on my passport. This was the first time I encountered such situation. Though she stilled allow me to check in after I show my email address and phone number. 30 minutes was passed. And, my colleagues was required to slide the credit card twice even though the first slide was approved. 」

「It was the most miserable stay I’ve ever had in a hotel. There were 7 of us and we paid for 2 queen double bed rooms and got 1 queen double bed room and one room with one queen bed. The hotel refused to reimburse us so i will never stay at another Marriott owned property again and I travel a lot. 2 to 3 times a month. The hotel is old and run down and doesn’t look like it’s had any upgrades since I was there 19 years ago. The bathtub didn’t drain, the floor was dirty and the sheets smelled...