Hello, thank you kindly for your response. Great having you as our guest. Looking forward being at your service in the near future. Have a great day! Merry Christmas and Happy New Year!

Hello, thank you for taking the time in sharing your experience we much appreciate it! We look forward in being at your service in the near future. Have a wonderful weekend!

Hello, thank you for taking the time in sharing your experience we much appreciate it! We look forward in being at your service in the near future. Have a wonderful weekend!

Hello, we much appreciate your feedback and we are so sorry to hear we failed in meeting expectations during your stay. Your comments will most definitely be shared and addressed to our senior team. We can assure you that this is not the norm as we do strive for great service and outstanding accommodations. As do see we made rate adjustments on all of your 4-night stay. I am confident we provided a copy for your record. Again, our apologies for failing short, looking forward in the near future and be at your service. Have a wonderful and safe day!

Hello, thank you for taking the time in sharing your experience we much appreciate it! We look forward in being at your service in the near future. Have a wonderful weekend!

Hello, thank you kindly for taking the time in providing your feedback. We most definitely share with our senior team. We look forward in being at your service in the near future. Have a fantastic day!

Hello, much appreciate your feedback, we are so sorry to hear not meeting full expectations during your stay. Your comments are much appreciated and most definitely shared with our senior management. We look forward on continuing having you as our guest in the near future. Have a fantastic weekend!

Hello, much appreciate your feedback, we are so sorry to hear not meeting full expectations during your stay. Your comments are much appreciated and most definitely shared with our senior management. We look forward on continuing having you as our guest in the near future. Have a fantastic weekend!

Hello, thank you so much for your feedback! We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic weekend!

Hello, much appreciate your feedback, we are so sorry to hear not meeting full expectations during your stay. Your comments are much appreciated and most definitely shared with our senior management. We look forward on continuing having you as our guest in the near future. Have a fantastic weekend!

Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

Hello, thank you so much for taking the time in sharing your experience with us. We are pleased to hear we met your expectations and yes, the hotel is dated, but good news we should be starting renovations either end of this summer or end of the year. We look forward you continue being our guest and be able to assist you during your stay. Have a fantastic day and be safe!

Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

Good day Ms. Ivy, we much appreciate you taking the time in sharing with us your experience. I cannot apologize enough for your dissatisfaction with us, I can assure you this is not the norm. I can understand your frustration and this recent stay with us. I cannot find your booking as you have responded on Expedia site, if you can please contact the hotel directly leave me a voice message with your full name on booking, or hotel confirmation number not Expedia booking number with your contact number I will be more than happy to look at your reservation. As you booked through Expedia not directly with us it's a different matter on how to handle reservation. Again, please accept our apology for failing short, your feedback is important and will most definitely be addressed. Have a wonderful day!

Hello, much appreciate your feedback. We will definitely share with our senior management as this will help us to improve our service. As for self-parking hotel has always rented parking space from adjacent tower, but we can understand your concerns. Thank you again for your feedback, looking forward in being at your service in the near future. Have a great day!

Good morning!Much appreciate you taking the time in providing excellent feedback. We are much content we met your expectations; we look forward being at your service on your next visit with our warm hospitality. Have an amazing day!

Hello, much appreciate your feedback, we are sorry to hear we failed in meeting expectations. We will share with our senior team as they will address and help improve our service. Have a wonderful day!

Hello, much appreciate your feedback! We are glad to hear we met expectations. Looking forward to being our guest very soon.  Have an awesome day!

Good morning!Much appreciate your feedback!We are pleased to hear that you enjoyed your stay. We most definitely share your feedback with our team and senior management.Have a safe and fantastic day!

Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

Hello, Mr./Ms. We much appreciate you taking the time in sharing your feedback. We are sorry to hear we did not meet your expectations. We will definitely share your feedback with our senior team as it will help us improve. Our property will be going under renovations by end of this summer we are all looking forward for renovated fresh and modern rooms as well as our outlets. Again, please accept our apologies, looking forward in crossing paths in the near future and be at your service. Have an amazing safe day!

Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

Hello, much appreciate your feedback, sorry we did not meet expectations and being inconvenienced trying to renter your guest room, I can understand your frustration. At times the cause may be room key has been next to anything electronic, cell phones etc. or the life of door battery has expired. Again, we are sorry for inconveniences caused, looking forward in being at your service in the near future. Have a wonderful day!

Hello, much appreciate your feedback! We are pleased to hear you enjoyed your stay. Looking forward to seeing you again and be at your service. Have a lovely day!

Hello, thank you for your response, we are delighted to hear we met your expectations. We look forward to being at your service in the near future. Have a fantastic day!

Hello Ms. Regina, first and foremost I would like to thank you for taking the time in sharing your feedback. We are so sorry to hear about your experience with us, I can assure you this is not the norm. All of your comments and concerns will be forwarded to our senior team and be discussed. We truly apologize for failing not meeting expectation which you deserve. Looking forward we can have you as our guest when we are all finalized with upcoming renovations.Thank you, Have a wonderful weekend!

Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

Hello, thank you so much for your feedback. Looking forward in being at your service in the near future. Have a great day!

Hello, thank you for taking the time in providing us with your feedback! Glad to hear we met your expectations, looking forward in being at your service in the near future. Have a wonderful weekend!

Good day Ms. Esther,Kindly appreciate your feedback, we apologize for any inconveniences encountered during your stay. We will definitely utilize your Feeback to improve. If we can be of any assistance, please do not hesitate to reach out. Have a great day!

Thank you so much for taking the time in providing us with your feedback. We truly appreciate your business and for choosing our hotel for your stay. Your comments will be shared with our senior team as it will assist to improve. Have a great weekend!

Good day Mr. Mohamed! Thank you for your feedback we much appreciate you taking the time and share your experience at our hotel. I can understand your disappointment and frustration having to room change numerous times, I am happy to know we were able to finally find appropriate accommodations for you and your family. Our apologies for failing short, looking forward in being at your service sometime in the near future. Have a great weekend!

Good day! Much appreciate your feedback will definitely forward to our senior team. We are truly sorry inconveniences encountered during stay, can assure you this is not the norm of what we offer to our guests. Looking forward in being our guest sometime in the near future as we will being renovations end of this summer with meeting rooms and continue with our guest's room as well. Again, our apologies, have a wonderful day!

Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

Good day, much appreciate taking the time in providing us with your feedback we will forward your comments to our executive team. Looking forward in being at your service in the near future. Have an amazing day!

Hello, appreciate you taking the time in sharing your experience. I am sorry if we failed in other areas which we can most definitely improve. We will forward to upper team and discuss. Looking forward in being at your service in the near future. Have a lovely weekend!

Good day! Much appreciate your feedback will definitely forward to our senior team. Our apologies for hot tub not being operational at this time. Looking forward to your next visit, also keep in mind we will be undergoing renovations starting end of this summer and continue with our guest rooms and all other outlets. Thank you again!Have a spectacular day:-)

Good day, thank you for your feedback we much appreciate it! We are happy you and much content we met expectations and looking forward in being our guest in the near future. Have a wonderful day!

Hello, thank you so much for taking the time in providing your feedback. We truly appreciate it! We are looking forward in being our guest in the near future and be at your service. Have an awesome day!

Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!

Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!