室外泳池;躺椅

東倫敦 ICC 頂級酒店的評價

4 out of 5
東倫敦 ICC 頂級酒店
22 Esplanade, Beachfront, East London, Eastern Cape

評價

8.4

很好

10 分評分,優異;293 則評價中有 136 則" "
8 分評分,不錯;293 則評價中有 92 則" "
6 分評分,一般;293 則評價中有 35 則" "
4 分評分,欠佳;293 則評價中有 22 則" "
2 分評分,很差;293 則評價中有 8 則" "

8.6/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Leigh-Ann

於 2023 年 9 月住了 1 晚
Sefton. 於 2023年10月9日的回應
Dear Esteemed Guest - Leigh-Ann, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of October. Kind regards, Sefton and Team.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Sherpherd Wame

伴侶同遊
Average
於 2024 年 3 月住了 2 晚
Sefton. 於 2024年3月8日的回應
Dear Esteemed Guest - Sherpherd Wame,Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of March. Kind regards, Sefton and Team.

10/10 優異

NCIBI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Sefton. 於 2024年2月21日的回應
Dear Esteemed Guest - NCIBI,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy 2024. Kind regards, Sefton and Team.

10/10 優異

Thobile

讚好:整潔度、職員與服務和住宿狀況
The Hotel facilities and the rooms are Excellent, clean, spacious rooms with modern decor and comfortable quality bed linen.
於 2024 年 1 月住了 1 晚
Sefton. 於 2024年2月8日的回應
Dear Esteemed Guest - Thobile,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy 2024. Kind regards, Sefton and Team.

6/10 一般

michael

讚好:整潔度和住宿狀況
不滿:職員與服務
Wouldn't recommend this hotel, lack of interest.
Firstly, main hotel entrance blocked off, informed by security guard to use entrance of adjoining hotel to arrive at our hotel. This required navigating heavy traffic, packed streets to travel back around the block. Why couldn't the hotel have notified us prior to arrival. Secondly, receptionist totally uninterested when we checked in, only words uttered were hello, sign here and then handed us the room key. No directions to room, this hotel is not easy to navigate. No details regarding meal times and general information etc. Wanted to go for a promenade walk only to find that the front gate was closed to pedestrians also, had to use car entrance of the adjoining hotel to leave and return. Why couldn't the receptionist have informed us of this when checking in? Not interested that's why. Thirdly, the room didn't have a directory of hotel information etc other than a room service menu. Finally, the aircon didn't function properly, couldn't cool the room. Also the shower stall is tucked away in the corner of the bathroom with no light fitting close, virtually showering in the dark. Phoned reception from the room but call not answered. Couldn't wait to leave this hotel after an uncomfortable warm night.
於 2023 年 12 月住了 1 晚
Sefton. 於 2024年1月8日的回應
Dear Esteemed Guests - Michael, Good morning to both you and your family, and we trust that you are very well. Many thanks for your constructive and honest feedback in terms of your rating, it is truly appreciated. Please may we profusely apologize for the matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team.

10/10 優異

Martin

於 2023 年 12 月住了 1 晚
Sefton. 於 2023年12月28日的回應
Dear Esteemed Guest - Martin,Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team

10/10 優異

James

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sefton. 於 2023年12月27日的回應
Dear Esteemed Guest - James,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team

8/10 不錯

michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A buzz with mosquitos
The accommodation was what would be expected from a 4 star establishment. Staff very friendly and helpful. Only downside was the mosquitos in the room and no repellants available at the hotel.
於 2023 年 12 月住了 1 晚
Sefton. 於 2023年12月27日的回應
Dear Esteemed Guest - Michael, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team

10/10 優異

Lisanda

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Sefton. 於 2023年12月8日的回應
Dear Esteemed Guest - Lisanda, Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of December. Kind regards, Sefton and Team.

10/10 優異

Mhlanga

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I love the place
於 2023 年 11 月住了 1 晚
Sefton. 於 2024年2月19日的回應
Dear Esteemed Guest - Mhlanga,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy 2024. Kind regards, Sefton and Team.

8/10 不錯

Rene

伴侶同遊
讚好:職員與服務
Zimmer hat nach feutigkeit gerochen. Teppich war sehr alt
於 2023 年 11 月住了 2 晚
Sefton. 於 2023年11月28日的回應
Dear Esteemed Guest - Rene, Good morning to you, and we trust that you are very well. Many thanks for your constructive and honest response , it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of November. Kind regards, Sefton and Team.

8/10 不錯

Hussein

於 2023 年 11 月住了 1 晚
Sefton. 於 2023年12月27日的回應
Dear Esteemed Guest - Hussein, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team

4/10 欠佳

Jean

於 2023 年 11 月住了 1 晚
Sefton. 於 2023年12月27日的回應
Dear Esteemed Guest - Jean, Good morning to you and we trust that you are very well. Many thanks for your constructive and honest feedback in terms of your rating, it is truly appreciated. Please may we profusely apologize for the matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season. Kind regards, Sefton and Team.

6/10 一般

Jean

讚好:整潔度、職員與服務、設施服務和住宿狀況
Only complaint wifi was super slow during my stay
於 2023 年 11 月住了 5 晚
Sefton. 於 2023年11月22日的回應
Dear Esteemed Guest - Jean, Good afternoon to you, and we trust that you are very well. Many thanks for your constructive and honest response, it is truly appreciated. Please may we profusely apologize for the disturbing matter that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of November. Kind regards, Sefton and Team.

10/10 優異

ANDISWA

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Sefton. 於 2023年11月8日的回應
Dear Esteemed Guest - Andiswa, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 5 out of 5 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of November. Kind regards, Sefton and Team.

6/10 一般

Luis

讚好:整潔度
於 2023 年 10 月住了 1 晚
Sefton. 於 2023年11月3日的回應
Dear Esteemed Guest - Luis, Good morning to you, and we trust that you are very well. Many thanks for your constructive and honest response with reference to your star rating, it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of November. Kind regards, Sefton and Team.

10/10 優異

Khayakazi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Sefton. 於 2023年10月31日的回應
Dear Esteemed Guest - Khayakazi, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious week. Kind regards, Sefton and Team.

10/10 優異

Ndishavhelafhi obert

於 2023 年 10 月住了 3 晚
Sefton. 於 2023年10月31日的回應
Dear Esteemed Guest - Ndishavhelafhiobert, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious week. Kind regards, Sefton and Team.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Sefton. 於 2023年10月14日的回應
Dear Esteemed Guest, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of October. Kind regards, Sefton and Team.

10/10 優異

Lizelle

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
Sefton. 於 2023年10月12日的回應
Dear Esteemed Guest - Lizelle, Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of October. Kind regards, Sefton and Team.

10/10 優異

elphigio

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Sefton. 於 2023年10月4日的回應
Dear Esteemed Guest - Elphigio, Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of September. Kind regards, Sefton and Team.

4/10 欠佳

Shan

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Car vandalised - disappointing stay
There were hordes of unruly ( very noisy) visitors staying at the hotel when we booked in. They were singing and dancing in a drunken stooper every where. Worst of all, the front lip ( an accessory added to my brand new car) was "stolen from the undercover parking inside the hotel". It was ripped off by someone. I enquired, the hotel did not have video footage. Very dusappointing. I will never go there again.
於 2023 年 9 月住了 1 晚
Sefton. 於 2023年9月28日的回應
Dear Esteemed Guest - Shan, Good morning to you, and we trust that you are very well. Many thanks for your constructive and honest feedback, it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to, however I was informed that the matter pertaining to that of your the front lip ( an accessory added to your brand new car), was discussed and resolved between both you and Mr. Terry Moss from SWOT Security. I will investigate the matter further.We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of September. Kind regards, Sefton and Team.

10/10 優異

Pumla

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Sefton. 於 2023年9月18日的回應
Dear Esteemed Guest - Pumla, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of you 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of September. Kind regards, Sefton and Team.

10/10 優異

Working on FIre

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Sefton. 於 2023年9月9日的回應
Dear Esteemed Guest - Working on Flre, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of you 10 out of 10 rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious month of September. Kind regards, Sefton and Team.

10/10 優異

Jean

讚好:整潔度、職員與服務和住宿狀況
Sefton. 於 2023年8月25日的回應
Dear Esteemed Guest - Jean, Good morning to both you and your Family, and we trust that you are all very well.Once again, please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a glorious weekend.Kind regards, Sefton and Team.

10/10 優異

Jean

讚好:整潔度、職員與服務、設施服務和住宿狀況
Had an amazing week long stay. Staff was polite and helpful. Good food options, wifi good , ocean view excellent.
Sefton. 於 2023年8月24日的回應
Dear Esteemed Guest - Jean, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of August. Kind regards, Sefton and Team.

4/10 欠佳

PAOLO

家人同遊
不滿:職員與服務和設施服務
The Rooms are old. one hour to have a room After an attempt by the receptionist to move us in another hotel that has no rooms for three. Never happened to me!
於 2023 年 8 月住了 1 晚
Sefton. 於 2023年8月14日的回應
Dear Esteemed Guests - PAOLO, Good morning to yourselves, and we trust that you are very well. Many thanks for your constructive and honest response, it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided yourselves with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of August. Kind regards, Sefton and Team.

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Sefton. 於 2023年7月31日的回應
Dear Esteemed Guest - Richard, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favourable rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful week. Kind regards, Sefton and Team.

10/10 優異

Nolufefe

於 2023 年 7 月住了 2 晚
Sefton. 於 2023年7月26日的回應
Dear Esteemed Guest - Nolufefe, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your favourable rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of July. Kind regards, Sefton and Team.

10/10 優異

viwe

於 2023 年 7 月住了 1 晚
Sefton. 於 2023年7月18日的回應
Dear Esteemed Guest - Viwe, Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your favourable rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of July. Kind regards, Sefton and Team.

10/10 優異

Yoliwe

於 2023 年 6 月住了 1 晚
Sefton. 於 2023年7月8日的回應
Dear Esteemed Guest - Yoliwe, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of July. Kind regards, Sefton and Team.

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Still a good place to stay
Great place if you have budiness in East London. Wifi wasn't very good however but no other complaints
於 2023 年 6 月住了 2 晚
Sefton. 於 2023年6月26日的回應
Dear Esteemed Guest - Anonymous, Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future, however we would like to apologise for the issue in terms of the Wi-Fi which was not good. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of June. Kind regards, Sefton and Team.

10/10 優異

phil

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The property was the most expansive and complete of any in the area. The staff were extraordinarily polite and professional. I’ve stayed in three Premier properties in ten days. They’ve all been exemplary.
Sefton. 於 2023年6月23日的回應
Dear Esteemed Guests - Phil, Good afternoon to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of June. Kind regards, Sefton and Team.

8/10 不錯

Nkosana

讚好:整潔度、職員與服務和住宿狀況
Very clean and well run property. Professional staff and proper full kitchen and menu. The adjacent beach front is rocky and not clean. The other nearby beach front is closed due to construction.
於 2023 年 5 月住了 6 晚
Sefton. 於 2023年5月19日的回應
Dear Esteemed Guest - Nkosana, Good afternoon to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of May. Kind regards, Sefton and Team.

10/10 優異

Megan

於 2023 年 5 月住了 2 晚
Sefton. 於 2023年5月17日的回應
Dear Esteemed Guest - Megan, Good afternoon to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of May. Kind regards, Sefton and Team.

10/10 優異

Leanya Jacob

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 4 晚
Sefton. 於 2023年5月11日的回應
Dear Esteemed Guest - Leanya Jacob, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of May. Kind regards, Sefton and Team.

10/10 優異

Nontsikelel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The best place in East london everything went well
於 2023 年 4 月住了 1 晚
Sefton. 於 2023年5月1日的回應
Dear Esteemed Guest - Nontsikelel, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of May. Kind regards, Sefton and Team.

10/10 優異

Yoliwe

於 2023 年 4 月住了 1 晚
Sefton. 於 2023年4月19日的回應
Dear Esteemed Guest - Yoliwe, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback in terms of your star rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of April. Kind regards, Sefton and Team.

10/10 優異

Phaphama

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Sefton. 於 2023年4月3日的回應
Dear Esteemed Guest - Phaphama, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback in terms of your star rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of April. Kind regards, Sefton and Team.

10/10 優異

veliswa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 10 晚
Sefton. 於 2023年3月29日的回應
Dear Esteemed Guest - Veliswa, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback in terms of your star rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful week. Kind regards, Sefton and Team.

8/10 不錯

Ayanda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Sefton. 於 2023年3月22日的回應
Dear Esteemed Guest - Ayanda, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback in terms of your star rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of March. Kind regards, Sefton and Team.

4/10 欠佳

Phopho

於 2023 年 2 月住了 2 晚
Sefton. 於 2023年3月6日的回應
Dear Esteemed Guest - Phopho, Good morning to you and we trust that you are very well. Many thanks for your constructive and honest response in terms of your rating, it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided yourselves with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of March. Kind regards, Sefton and Team.

8/10 不錯

Kevin

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Hotel agréable, en face de la mer. Chambre et SdB spacieuse, mais problème d'eau chaude toute la semaine (peut-être une nouvelle méthode eco-friendly pour utiliser moins d'eau sous la douche ?) Personnel sympathique mais pas toujours les mêmes consignes : j'ai fait plusieurs repas au restaurant, il a parfois fallut que je paie le repas directement par carte, et d'autres fois c'était mis sur ma note a régler en fin de sejour...
於 2023 年 2 月住了 4 晚
Sefton. 於 2023年2月27日的回應
Dear Esteemed Guest, Good afternoon to both you and your Family, and we trust that you are all very well.Many thanks for your constructive and honest feedback, it is truly appreciated. Please may we profusely apologize for the various issues that you were exposed to, which is totally unacceptable. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with.We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful 2023. Kind regards, Sefton and Team.

10/10 優異

Juanita

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Sefton. 於 2023年2月17日的回應
Dear Esteemed Guest - Juanita, Good afternoon to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful 2023. Kind regards, Sefton and Team.

8/10 不錯

Nic

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Insufficient Light in room
My 3 day stay was very pleasant and service was good and staff friendly and helpful. The only negative thing I can mention is a lack of lighting in the room, especially at night. It is very difficult to read or do admin work in the room. A bright central florescent light will be very handy. I cant understand why hotels have dark dingy rooms.
於 2023 年 1 月住了 3 晚
Sefton. 於 2023年1月10日的回應
Dear Esteemed Guest - Nic, Good afternoon to you and we trust that you are very well. Many thanks for your constructive and honest response, it is truly appreciated. Please may we profusely apologize for the disturbing matter that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof i.e., the lack of loghting in the room, which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided yourselves with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful 2023. Kind regards, Sefton and Team.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和客房舒適度
The room was comfortable and spacious overall. However, the bathroom needs attention. Dull lighting and very poor pressure in the shower.
於 2023 年 1 月住了 1 晚
Sefton. 於 2023年1月7日的回應
Dear Esteemed Guest - Anonymous, Good morning to you and we trust that you are very well. Many thanks for your constructive and honest response in terms of your rating, it is truly appreciated. Please may we profusely apologize for the disturbing matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided yourselves with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful 2023. Kind regards, Sefton and Team.

10/10 優異

Asavela

於 2022 年 12 月住了 1 晚
Sefton. 於 2022年12月16日的回應
Dear Esteemed Guest - Asavela, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your favorable feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful Festive Season, and a fantastic 2023. Kind regards, Sefton and Team.

10/10 優異

Carsten

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
Sefton. 於 2022年11月26日的回應
Dear Esteemed Guest - Carsten, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of November. Kind regards, Sefton and Team.

10/10 優異

Brian Lunga

於 2022 年 10 月住了 1 晚
Sefton. 於 2022年10月22日的回應
Dear Esteemed Guest - Brian Lunga, Good morning to you, and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of October. Kind regards, Sefton and Team.