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伊斯特蘭貝斯特韋斯特酒店的評價

2.5 out of 5
伊斯特蘭貝斯特韋斯特酒店
1460 E Main Street, Eastland, TX

評價

8.4

很好

10 分評分,優異;339 則評價中有 182 則" "
8 分評分,不錯;339 則評價中有 83 則" "
6 分評分,一般;339 則評價中有 38 則" "
4 分評分,欠佳;339 則評價中有 17 則" "
2 分評分,很差;339 則評價中有 19 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Andy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and good parking. Convenient to walmart, mcdonalds and freeway but quiet.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月11日的回應
Hello! Thank you for letting us know about your recent stay with us. We are happy to hear that you had a good visit and that you liked our parking lot. Being close to Walmart and other food places does make it easier when traveling. We appreciate you and your business. Thank you

10/10 優異

Haley

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
General Manager 於 2024年1月30日的回應
Hello! Thanks for letting us know about your recent stay with us. We are glad you had a great stay and we hope to see you again in the future. Thank you

6/10 一般

Joseph

不滿:客房舒適度
Sleepless in Eastland
The overall condition of the room was acceptable. The AC system was noisy and did not seem to maintain the programmed temperature. The noise specifically prevented me from sleeping. Bath towels were thin and almost non absorbent and required multiple towels to completely dry off after showering.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月29日的回應
Thank you for letting us know about your recent stay with us. I am sorry to hear that the AC was noisy and kept you from getting a good nights rest. Thanks for bring it to attention about the towels. I will look into this. We appreciate you and your business. Thank you

6/10 一般

Vince

家人同遊
讚好:整潔度和職員與服務
不滿:客房舒適度
Mattresses need replaced. Very uncomfortable. Everything else was fine.
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月15日的回應
We appreciate you and your business. Thank you for staying with us and letting us know about your stay. I am sorry that you did not like the beds. We are making changes throughout the hotel. Hopefully this will be one of those. We value you and your opinion. Thank you

10/10 優異

Mike

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cleanest hotel
The trip was good. This was the cleanest hotel I have stayed in. Staff was friendly.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月13日的回應
Thank you for letting us know about your recent stay with us. We are happy to hear that you had a great stay with us and loved how clean our hotel is. We hope to see you again in the future. Thank you

8/10 不錯

Vic

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月15日的回應
Hello, Thank you for choosing to stay with us. We are happy that you had a good visit with us. We hope to see you again in the future. Thank you

8/10 不錯

Randy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
General Manager 於 2024年1月15日的回應
Thank you for staying with us. We are happy you had a great stay. Hopefully we will see you again in the future. Thank you

8/10 不錯

Elizabeth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月31日的回應
Thank you for staying with us. We are happy you enjoyed your stay! We hope to see you again in the future.

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
easy access from I-20. The staff was welcoming, the breakfast was good with several options. The bed was very comfortable, the room clean, nicely decorated. It was a great place for a quick and comfortable place to spend the night getting off the road.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月31日的回應
Hello! We are so happy that you had a great stay with us. Thank you for staying with us. I am glad that my staff was welcoming and you enjoyed our beds and breakfast options. We hope to see you again soon. Thank you

8/10 不錯

Keith

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Only complaint is bathtubs in all 3 rooms had no grip tape very slick.
於 2023 年 12 月住了 4 晚
General Manager 於 2023年12月28日的回應
hank you for staying with us. We appreciate you and are happy to hear that you had a great stay with us. Thank you for letting me know about how slick the tubs are. This is something we will look into. We hope to see you again in the future. Again, Thank you

10/10 優異

Marlene

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Conveinent to shopping and dining.
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月28日的回應
Hello! We are so happy that you stayed with us and had a wonderful stay. Being so close to the dining and shopping areas makes it very convenient. I am glad you were able to take advantage while here. We hope to see you again in the future.

10/10 優異

Suzanne

於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月15日的回應
Thank you staying with us. We appreciate you and your loyalty. We hope to see you again in the future.

8/10 不錯

Juliet (Tacoma)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I loved the cucumber water and the cookies was an extra touch! The staff was wonderful and friendly
於 2023 年 12 月住了 3 晚
General Manager 於 2023年12月18日的回應
We appreciate you and are very happy to hear you enjoyed the cucumber water and cookies! Thank you for staying with us. We hope to see yo again in the future.

10/10 優異

Holly

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月18日的回應
We are happy that you had a great stay with us. We appreciate you and your loyalty. Thank you

10/10 優異

Michael

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月31日的回應
Thank you for your business and support. We appreciate you staying with us. We hope to see you again.

10/10 優異

CARLOS

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Easy check in, friendly front desk and staff. Room was big, clean, quiet.. Shower nice plenty of hot water & pressure. Great breakfast pptions along with Texas shaped waffles.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月18日的回應
We are so happy to hear that you had a great stay with us. We always hope to make our guests feel at home and as comfortable as possible. We appreciate you and your business. Hopefully we will see you and your family again in the future. Thank you

10/10 優異

Suzanne

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amanda was very helpful. If there were 10 stars she would get a 10. It was nice to have someone to talk to being 16 hundred miles from home she made me feel at home.
於 2023 年 11 月住了 4 晚
General Manager 於 2023年11月28日的回應
Hello! Thank you for letting us know about your check in with Amanda. I am so happy that she took great care of you on your stay with us. We hope to see you again in the future. Thank you

8/10 不錯

Devin

於 2023 年 11 月住了 2 晚

10/10 優異

Janine

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Smelled great when walking in! Ladies at the desk went above and beyond with their kindness and consideration. Dining room staff were also very attentive. Everything was spotless and neat as a pin! Breakfast is pretty good with a menu for the week.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月23日的回應
Thank you for letting us know about your recent stay with us. We appreciate you and your business. We are happy to hear that you had a great stay with us and that our staff too great care of you on your stay. We hope to see you again in the future. Thank you

4/10 欠佳

David

於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月18日的回應
Thank you! Hope to see you again!

10/10 優異

Jason

讚好:整潔度、職員與服務、設施服務和住宿狀況
Surrounding properties are not maintained. No fault of hotel.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日的回應
Thank you for staying with us. We appreciate you and your loyalty.

10/10 優異

Donna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
front desk
clerk who checked is in was super friendly
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月12日的回應
Thank you for staying with us. We are glad to know that our front desk clerk was super nice. We appreciate you and your business. We hope to see you again in the future.

8/10 不錯

Kyle

讚好:整潔度、職員與服務和住宿狀況
In town for my MIL Funeral. My spouse was able to check in before I arrived, as he was exhausted dealing with funeral arrangements and needed some rest. Amanda and the team were amazing to accommodate us.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月10日的回應
Thank you for staying with us. We are sorry for your loss. We are so happy that we could make your check in process an easy one. We appreciate you and your business. Thank you

10/10 優異

Rogelio

讚好:整潔度、職員與服務、設施服務和住宿狀況
very good and clean
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月4日的回應
We are happy that you chose to stay with us. We value you and your feedback. We hope to see you again in the future. Thank you

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年11月4日的回應
Thank you for staying at our hotel. We appreciate you and your business. Hopefully you will return in the future. Again, Thank you

10/10 優異

Sharon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月31日的回應
We appreciate you and your business. Thank you for staying with us. We hope to see you again in the future.

10/10 優異

Sandy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月31日的回應
Thank you for staying with us and allowing us to make your experience a great one. We value and appreciate you and your loyalty.

4/10 欠佳

Lois

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Low budget and buggy
Low budget motel, room was infested with bugs, breakfast was dried out and low quality.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月28日的回應
Thank you for staying with us. We appreciate you and your business. I am sorry to hear that you did not have a good experience with us. We have a regular pest company that comes and sprays the entire hotel monthly. We also offer a huge hot breakfast. I am sorry to hear that you could not find anything that agreed with you. There is a big variety to choose from. We are open to new ideas to help us improve.

10/10 優異

Graciela

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月27日的回應
Thank you for staying with us. We appreciate you and your loyalty. Hope to see you again in the future.

8/10 不錯

Tammy

讚好:整潔度和職員與服務
於 2023 年 10 月住了 3 晚
General Manager 於 2023年10月24日的回應
We appreciate you and your business. Thank you for staying with us. We hope to see you again in the future. Thank you

10/10 優異

Pat

讚好:設施服務
All clean. Staff was friendly and efficient. All went very well
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月23日的回應
We appreciate you and your business. We are happy to hear that you had a great experience with us. Hopefully we will see you again in the future. Thank you

10/10 優異

Noe

於 2023 年 10 月住了 1 晚
General Manager 於 2023年11月10日的回應
We appreciate you and your loyalty. Glad to see that you had a good experience staying with us. We hope to see you again in the future. Thank you

10/10 優異

GERALD

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A bit of confusion, but worth a trip
There was a bit of confusion since this hotel used to be a Holiday Inn express and was listed as such in some online listings. However, this most recently renovated property was very nice. Staff was very friendly and helpful room was clean and comfortable. I switched to this property after having a bad experience last year during our regular Cross Country trips at the La Quinta. I will stay here again.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月9日的回應
We are sorry about the confusion. We did re-brand a couple of years ago. We are happy to hear that you had a great stay with us. So, glad we could make your experience a great one. We hope to see you again in the future. Thank you

10/10 優異

Colby

讚好:整潔度、職員與服務和住宿狀況
Worked perfect from interstate.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月8日的回應
Thank you for staying with us. We appreciate you and your loyalty. We hope to see you again. Thank you

10/10 優異

Amanda

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Didn’t expect it to be so clean but was super clean!
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月3日的回應
Hello! Thank you for staying with us. We appreciate you and your business. We are so happy to hear that you enjoyed your stay and loved how clean our property is. We love hearing this. Hopefully we will see you again in the future. Again, Thank you

10/10 優異

Debra

讚好:整潔度和職員與服務
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月2日的回應
We are happy to see that you had a great stay with us. Hopefully we will see you again in the future.

8/10 不錯

Robin

於 2023 年 9 月住了 3 晚
General Manager 於 2023年9月26日的回應
Thank you for staying with us. We hope that you had a great visit. We appreciate you and your business. We hope to see you again in the future.

6/10 一般

Robert

家人同遊, 伴侶同遊
讚好:設施服務和住宿狀況
不滿:職員與服務
Untrained front desk, property apparently not doing anything about questionable man at front door just smoking and pacing, didn't make for comfortable parking.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月26日的回應
Hello, Thank you for staying with us. We apologize that you did not feel safe during your stay. We have regular guests that stay for extended periods of times and smoke out front. Most have been with us off and on for years. We do not make them stay in their rooms during their stays. Jaylen at the front desk is fairly new and has not worked with gift cards before. So, she did call for help. The gift cards have to be checked for proper funds every time a guest uses one. We can not just accept a gift card without checking the balance. The gift card that you provided did not have funds on it and we could not accept it at the time of check in. This was not her fault. She did her job correctly. We appreciate all of our guests and try to take care of everyone who comes through our doors. Thank you

10/10 優異

Caitlyn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月24日的回應
We appreciate you and your business. Thank you for staying with us.

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
Everything was good
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月24日的回應
We are so happy you stayed with us. We appreciate and value you. Hope to see you again in the future. Thank you

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月24日的回應
Happy to have you stay with us. We hope to see you again. Thank you

10/10 優異

Lota

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Business trip, used laundry room and gym. Both had great equipment. The food was the best I’ve ever had at any hotel!! Compliments to Danelle.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月16日的回應
We are so happy to hear that you had a great experience with us. Danelle is a wonderful breakfast host. Thank you for staying with us.

10/10 優異

Demetria

讚好:職員與服務和住宿狀況
Need more restaurants in the area
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月11日的回應
Thank you for staying with us! We appreciate you.

10/10 優異

Julie

於 2023 年 9 月住了 1 晚
General Manager 於 2023年10月1日的回應
We appreciate you and your business. We are happy to see that you had a great time at our hotel. We hope to see you again in the future. Thank you for your business.

10/10 優異

Dominic

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Customer friendly
The staff was super customer friendly and service was great! I was a late arrival and the staff made sure I was checked in before I arrived to the hotel without any hassle.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月3日的回應
We appreciate you and your loyalty. So happy to hear that our staff took such great care of you. We hope to see you again in the future. Thank you for staying with us.

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月3日的回應
We are so happy to see that you had a great experience staying with us. We hope to see you again in the future. Thank you for your business.

10/10 優異

Nicole

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月3日的回應
Thank you for your loyalty and business. We appreciate you. We hope to see you again!

10/10 優異

leticia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月30日的回應
We appreciate you and your business. We hope to see you again in the future. Thank you for staying with us.

8/10 不錯

Otávio

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月24日的回應
Thank you for your business. We appreciate you.

10/10 優異

Rosa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月28日的回應
We appreciate you and your business. Thank you