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Metropolis Resort

3.5 star property
Action-packed family resort where adventure meets relaxation - from ziplining to waterslides by day, happy hour and nature reserves nearby for balance

Choose dates to view prices

Metropolis Resort, near Chaos Waterpark, offers family fun with ziplining, archery, a spa tub, bowling alley, poolside bar, and terrace. City Eats restaurant serves American breakfast and dinner to fuel your adventures.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning
  • Breakfast available
The current price is HK$975
HK$1,288 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Bunk)

Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, Multiple Beds (Bunk)

8.0 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Deluxe Suite, Multiple Beds

Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Hypo-allergenic bedding, down duvets, in-room safe

Premier Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Premier Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds (The Bunk House)

Hypo-allergenic bedding, down duvets, in-room safe

Superior Room, Multiple Beds (The Bunk House)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room (King and Bunk Bed)

Hypo-allergenic bedding, down duvets, in-room safe

Family Room (King and Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About the area

Located in Oakwood Hills, a neighbourhood in Eau Claire, Metropolis Resort is near the airport and near theme parks. The area's natural beauty can be seen at Florian Gardens and Carson Park, while Chaos Waterpark and Action City are popular local attractions. Oakwood Mall and University of Wisconsin-Eau Claire are two other places to visit that come recommended. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.
Visit our Eau Claire travel guideOpens in a new window
Map
5150 Fairview Dr, Eau Claire, WI, 54701

What's nearby

  • Chaos Waterpark - 1 min walk - 0.0 km
  • Lowes Creek County Park - 5 min walk - 0.4 km
  • Florian Gardens - 5 min walk - 0.5 km
  • Action City - 5 min walk - 0.5 km
  • Oakwood Mall - 2 min drive - 1.8 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 20 min drive

Restaurants

  • ‪Kobes - ‬6 min drive
  • ‪Infinity Beverages Winery & Distillery - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Metropolis Resort

Family-friendly hotel near Chaos Waterpark
Located close to Action City and Florian Gardens, Metropolis Resort provides a bowling alley, a poolside bar and a terrace. Active travellers can enjoy amenities, such as ziplining and archery, at this hotel. For some rest and relaxation, visit the hot tub. The on-site American cuisine family restaurant, City Eats, offers breakfast, dinner and happy hour. Mini golf, a coffee shop/cafe and a playground are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, along with a lazy river, a waterslide and a lifeguard on site
  • Full breakfast (surcharge), express check-out and a water park (surcharge)
  • Smoke-free property, coffee/tea in reception and a lift
  • A billiards/pool table, a TV in reception and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 107 individually furnished rooms offer comforts, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Free toiletries and hairdryers
  • 50-inch HDTVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Waterpark and Fun Centre is closed every Monday and Tuesday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23.20 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolis Resort Eau Claire
Metropolis Resort
Metropolis Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Hotel
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Frequently asked questions

Does Metropolis Resort have a pool?

Yes, this property has an indoor pool and a children's pool. One of the swimming pools is closed seasonally each year from September 3 until September 12. The swimming pool is closed on Christmas Eve and Christmas Day.

How much does it cost to stay at Metropolis Resort?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Metropolis Resort on 26 Jan 2026 start from HK$975.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Metropolis Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

What time is check-in at Metropolis Resort?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Metropolis Resort?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Metropolis Resort located?

This family-friendly Eau Claire hotel is located near the airport, just steps away from Chaos Waterpark and Action City. Florian Gardens and Oakwood Mall are also within 3 mi (5 km).

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Reviews

Metropolis Resort Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean and it was great being able to check in all together and that our rooms were so close !
Stayed 1 night in Dec 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Fun resort. Great amenities.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a breakfast only coffee or hot chocolate. The kids did like the waterpark.
Stayed 2 nights in Dec 2025

8/10 Good

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, great amenities and good food. The vent in the bathroom could use a cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were personable, kind, accommodating and overall a very pleasant stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Plia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and organized. I like how they have handsoap, lotion, shampoo and conditioner station-very convenient. We didnt have breakfast there. Hot tub was warm but it kinda small for the amount of people were there using while we were. My 3 yrs old loves and enjoy the swimming area and love the trampolines area. We will come again.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The waterpark is awesome. Stayed at the resort a couple of times. There is so much for kids to do!
Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff and the whole resort atmosphere!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!! Clean, convenient and reasonably priced! All the staff were very nice!!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided by all staff!
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay! It was difficult finding places that were pet friendly and this hotel welcomed our pup with no issues. Only complaint we had was that the pillows were too stiff, but that will not stop us from visiting again. We might just just bring our own pillows! 😉
Stayed 1 night in Sep 2025

6/10 Okay

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
My family and I have stayed twice now at your hotel. Both times we had the exact same room. Would have been nice to switch it up. Our bathroom was dirty and the heat did not work. We called down to the front desk to let them know but, no one came to check it out. We do like staying the hotel, and the kids love the water park and action city as well. It just would have been nice to be in another room, clean bathroom or even a continental breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
Stayed 1 night in Jul 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience!

We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the property for the price. All of the staff was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family getaway

Room was nice. Waterpark was very nice the water was the warmest we have experienced at any water park. We will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

This is an Amazing place for family fun!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the hotel and waterpark, we had a great time again. Rooms were clean, the beds were comfy and the staff was awesome!
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was at the resort. The staff around the whole resort were wonderful and accommodating! Maybe extend the hours to all day for Wednesdays, but other than that all in all was a great stay for our family of 5!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this place! The water park is included with your stay. They have a good amount of other activities, but they cost extra. Knickel and dime you a bit. Also no breakfast included
Stayed 2 nights in Jun 2025