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愛丁堡萬豪德爾塔酒店的評價

4 out of 5
愛丁堡萬豪德爾塔酒店
111 Glasgow Road, Edinburgh, Scotland

評價

8.0

很好

10 分評分，優異；152 則評價中有 58 則" "
8 分評分，不錯；152 則評價中有 51 則" "
6 分評分，一般；152 則評價中有 26 則" "
4 分評分，欠佳；152 則評價中有 10 則" "
2 分評分，很差；152 則評價中有 7 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Qingxiang

於 2023 年 10 月住了 1 晚
Kaylay 於 2023年11月2日的回應
Hello Qingxiang, we hope you enjoyed your stay here with us at Delta Hotels and we hope to see you again.

10/10 優異

Elizabeth

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Delta by Marriott Edinburgh 於 2024年5月20日的回應
Thank you

10/10 優異

Maria

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Delta by Marriott Edinburgh 於 2024年5月20日的回應
Thank you.

6/10 一般

Heidi

Overall good, some areas in the bathroom werent very clean. Headboard on the bed is a bit tatty. Smelt a bit damp in the bedroom
於 2024 年 5 月住了 1 晚
Delta by Marriott Edinburgh 於 2024年5月20日的回應
We apologise we for falling short of your expectation. I assure you that all you identified will be addressed and corrected. Thank you for your honest feedback.

8/10 不錯

Peggy

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Rooms were comfortable and clean. Service staff good at their jobs. The only issue was the TV in the room had no signal and although we mentioned it , nothing was done.
於 2024 年 5 月住了 4 晚
Reception 於 2024年5月15日的回應
Thank you for your feedback Peggy, we hope you did have a lovely time here with us and we hope to welcome you again in the future for a better stay.

10/10 優異

Maria

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Reception 於 2024年5月14日的回應
Thank you for your feedback Maria, we hope you had a wonderful stay here with us and we hope to welcome you again soon.

8/10 不錯

Andrew

家人同遊
讚好：整潔度和職員與服務
Needed to request sufficient toilet paper and extra towels. No hot water for showers on the morning of check out. Service requested yielded no response.
於 2024 年 5 月住了 2 晚
Reception 於 2024年5月9日的回應
Thank you for your feedback Andrew, we hope you did enjoy your stay here with us and we hope to welcome you again in the future for a better stay.

6/10 一般

Beverley

家人同遊
不滿：整潔度和設施服務
The hotel on the whole wasn't too bad, but given the brand, reputation and cost, we felt disappointed. The revolving doors need sorting out. The bedroom was an excellent size with very comfy beds. There were no storage drawers in the room The shower screen did not prevent water from flowing onto the floor. We used the towels to mop this up. The non slip surface on the bath was not non slip, so getting in and out was precarious The equipment in the gym needs to be upgraded, the covers on most of the workout benches and seats were cracked or broken, so not hygienic at all. The floor in the ladies changing room in the spa area was saturated, and had clumps of long hair on the floor. The sense of poor hygiene seemed to be a real issue. The quality and choice of food for breakfast was excellent. The staff were friendly, accommodating and very attentive. The location of the hotel was great, very close to the airport, but not in the flypath. The bus stops into the city centre were a few minutes walk away, which made getting around very easy. The buses ran 24/7
於 2024 年 4 月住了 4 晚
Reception 於 2024年5月4日的回應
Thank you for your feedback Beverley, we do apologise for everything that had happened during your stay here with us and I will make sure this is reported back to our managers and looked into. We do hope to welcome you again in the future for a much better stay.

2/10 很差

J

不滿：職員與服務
There was a very long queue to check in and not enough staff! It was also VERY VERY SLOW, staff didn’t apologise for keeping guests waiting! Worse - after all that the key fob given didn’t work!! Tried to telephone and NO ONE ANSWERED. So had to go down to reception again int the long queue to get a new key.
於 2024 年 4 月住了 1 晚
Reception 於 2024年5月2日的回應
Thank you for your feedback, we do apologise about the wait you encountered but the hotel has been fully booked at the moment and the staff are doing their best for all guests. We do hope to welcome you again in the future for a better stay.

4/10 欠佳

Diana

家人同遊
This property is far away from city center. You have to request for your room to be serviced and even if you do submit your request it will not be cleaned or serviced. We submitted the room to be cleaned and service again to find out that they did not even replaced the almost gone toilet paper and did not take away dirty wine glasses. Expensive, not convenient and poor service.
於 2024 年 4 月住了 3 晚
Reception 於 2024年4月16日的回應
Thank you for your feedback Diana, we are very sorry to hear about the issues you had during your stay here. I will report these back to the relevant managers for you to have this looked into for you. We do hope to welcome you again in the future.

2/10 很差

Linda

Reservation was supposed to be for Aug. 9 NOT April 9. Correct reservations have now been made.
於 2024 年 4 月住了 1 晚
Reception 於 2024年4月12日的回應
Thank you for your feedback, I do hope you got the reservations that you made sorted. We do look forward to welcoming you in August.

8/10 不錯

Parameshwaran

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was good for a family accommodation.
於 2024 年 3 月住了 3 晚
Reception 於 2024年4月8日的回應
Thank you for your feedback Parameshwaran, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

2/10 很差

Corina

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Reception 於 2024年4月5日的回應
Thank you for your feedback Corina, we apologise if your stay wasn't up to your standard. Please let us know if there is anything we could have done for you to make it a better stay. We do hope to welcome you back in the future.

10/10 優異

Flavia Monique

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good experience.
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月31日的回應
Thank you for your feedback Flavia, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 優異

Lauren

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, lovely staff. Would definitely stay again.
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月30日的回應
Thank you for your feedback Lauren, we hope you had a wonderful stay here with us and we hope to welcome you back in the future for an equally good stay.

10/10 優異

Emil Stankov

商務旅客
讚好：設施服務
Everything was fine. Absolutely no problem. Highly recommended! Thanks
於 2024 年 3 月住了 2 晚
Reception 於 2024年3月25日的回應
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 不錯

Gilang

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月5日的回應
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 優異

Seth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月4日的回應
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 一般

Azrah

伴侶同遊, 商務旅客
讚好：職員與服務
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月3日的回應
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 不錯

Sudeep

於 2024 年 2 月住了 1 晚
Reception 於 2024年2月23日的回應
Thank you for your feedback Sudeep, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

8/10 不錯

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
Reception 於 2024年2月23日的回應
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

10/10 優異

Victoria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Reception 於 2024年2月23日的回應
Thank you for your feedback Victoria, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 不錯

Tommy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Reception 於 2024年2月18日的回應
Thank you for your feedback Tommy, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

6/10 一般

Kirsten

讚好：整潔度和客房舒適度
Decent airport hotel
Decent hotel for an overnight stay, noisy rooms with lots of sounds from corridors and adjoining rooms. Very basic offering (additional fee to park in their car park, additional fee for WiFi, etc)
於 2024 年 2 月住了 1 晚
Reception 於 2024年2月18日的回應
Thank you for your feedback Kirsten, we hope you had a nice stay here with us and hope to welcome you again in the future.

10/10 優異

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Reception 於 2024年2月17日的回應
Thank you for you review Patrick, we do hope you enjoyed your stay here with us and we hope to welcome you again in the future.

8/10 不錯

Stephen

於 2024 年 2 月住了 1 晚
Reception 於 2024年2月17日的回應
Thank you for your feedback Stephen, we hope you had a wonderful stay here with us and hope to welcome you again.

8/10 不錯

Brian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Reception 於 2024年2月16日的回應
Thank you for your feedback Brian, we hope you had a wonderful stay here with us and we hope to welcome you back in the future.

10/10 優異

ABDEL RAOOF

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Reception 於 2024年2月14日的回應
Thank you for the review Abdel, we hope you had a lovely stay here with us and we hope to welcome you again in the future for a great stay.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Reception 於 2024年2月14日的回應
Thank you for your review, we hope you had a enjoyable stay here with us and we hope to welcome you back in the future.

8/10 不錯

Sian

於 2023 年 12 月住了 2 晚
Reception 於 2024年2月15日的回應
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

10/10 優異

Jakki

於 2024 年 2 月住了 1 晚
Reception 於 2024年2月14日的回應
Thank you for your feedback Jakki, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

6/10 一般

Kathryn

伴侶同遊
讚好：整潔度和職員與服務
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
於 2024 年 2 月住了 1 晚
Reception 於 2024年2月14日的回應
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 不錯

Fiona

家人同遊
讚好：設施服務
Had 2 night stay. Definite value for money
於 2024 年 2 月住了 2 晚
Reception 於 2024年2月14日的回應
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

8/10 不錯

Andy

商務旅客
讚好：職員與服務
不滿：住宿狀況
Great spa
Large hotel. Somewhat dated though swimming gym, pool and spa were great.
於 2024 年 2 月住了 1 晚
A Akram 於 2024年2月10日的回應
thank you for your response and we are glad that you enjoyed the facilities and will take your feedback onboard

6/10 一般

Stuart

商務旅客
讚好：整潔度、職員與服務和設施服務
Clean and decent 4 star standard except (1) a shower that was stuck at a low height and broken - kept detaching from the wall (2) air con vents that just fell off the wall, leaving gaping holes
於 2024 年 2 月住了 1 晚
Eleanor 於 2024年2月8日的回應
Thank you for your feedback Stuart, we hope you enjoyed your stay with us and apologise for the issues you encountered during your stay. I will pass on your feedback to our maintenance team to ensure these issues are resolved. Thank you for choosing Delta Hotels by Marriott Edinburgh, we hope to welcome you back to the hotel soon.

10/10 優異

Charles

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Eleanor 於 2024年2月8日的回應
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

10/10 優異

Gordon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay
Friendly welcome at check in. Lovely spacious room with a wonderful separate bath and shower. Good breakfast although as in most hotels that don’t provide table service to order the “hot” food becomes cold very quickly. Thoroughly enjoyed our evening meals within the bar. Efficient checkout. Will certainly return.
於 2024 年 1 月住了 4 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good base for a trip to Edinburgh.
We stayed while visiting our son in Edinburgh. The room was good. The hotel Gym and Swimming pool etc are a really good facility. Staff we interacted with were friendly and helpful. We would have no hesitation in using the hotel next time we are in Edinburgh. It was a good price and access into town on public transport easy.
於 2024 年 1 月住了 4 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Mrs Wendy A

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight
Friendly helpful staff comfortable room with air con
於 2024 年 1 月住了 1 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Review
Amazing stay! Went to the sauna and steam rooms which was so relaxing after the week. Comfy sleep!
於 2024 年 1 月住了 1 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

suzanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Caris

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
於 2024 年 1 月住了 11 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Hashim

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Vicki-Lyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
於 2023 年 12 月住了 5 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Torbjörn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Jenna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel for exploring Edinburgh
Stayed here for a few nights over the new year and it was perfect for what we needed. Really good location for being close to the airport but also a short walk to the local tram line for getting in and out of the city. The hotel itself was great, staff were all attentive and helpful. The pool and spa facilities were a great extra to have after a long day of walking. Rooms were clean and tidy, was nice to have a bath tub in the room. Overall a great experience!
於 2023 年 12 月住了 3 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Shaun

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel close to tram/train station for journey to Edinburgh centre Good breakfast Very good pool with sauna & steam room
於 2023 年 12 月住了 3 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Azmat

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel facilities were great. Swimming pool was nice. Breakfast had a good variety of selection. Location is good to travel in to city centre which took us around 20 minutes to get in to.
於 2023 年 12 月住了 2 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Sandeep

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
A AKRAM 於 2024年2月7日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!