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麥克唐納德豪斯頓別墅酒店的評價

4 out of 5
麥克唐納德豪斯頓別墅酒店
Uphall, Broxburn, Scotland

評價

8.0

很好

10 分評分，優異；746 則評價中有 304 則" "
8 分評分，不錯；746 則評價中有 245 則" "
6 分評分，一般；746 則評價中有 116 則" "
4 分評分，欠佳；746 則評價中有 55 則" "
2 分評分，很差；746 則評價中有 26 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
Friendly staff, lovely spa facilities
於 2024 年 4 月住了 1 晚
Andrew 於 2024年4月30日的回應
Dear Justin, Thank you for your feedback and I am so pleased you had such a good time with us and you found the team to be friendly and you enjoyed the Spa facilities Hope to see you again soonKind regardsAndrew BoeGeneral Manager

8/10 不錯

Gareth

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff. Great old building. Nice breakfast.
於 2024 年 4 月住了 1 晚
Andrew 於 2024年4月25日的回應
Dear Gareth, Thank you for your feedback and I am pleased the team looked after you well and you enjoyed your stay with us and breakfast.Hope to welcome you back again soonKind regardsAndrew BoeGeneral Manager

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The building was Beautiful and rustic and the rooms clean and well kept I was also very surprised by how down to earth and friendly the staff were,my only complaint was that due to poor internet signal i could not take advantage of the the last minute room upgrade,thank you for your service
於 2024 年 4 月住了 1 晚
Andrew 於 2024年4月22日的回應
Dear James, Thank you for your feedback and I am pleased you like the building and the team looked after you so well.I do hope we will be able to welcome you back in the near future.Kind regardsAndrew BoeGeneral Manager

8/10 不錯

Stephanie

家人同遊
讚好：職員與服務
The reception staff were so lovely and kind. Kendal especially! I was there with my 3 kids (one being 7 weeks old) and I had forgotten my charger for my phone so she let me borrow hers to charge it up which I really appreciated. Then when I asked if I could have 30 mins later on check out time this also wasn’t a problem when speaking to reception again. It’s the little things like this that make peoples day and I’m very grateful. Also the staff at dinner were really lovely too.
於 2024 年 4 月住了 1 晚
Andrew 於 2024年4月11日的回應
Dear Stephanie, Thank you for your recent feedback and I am so pleased you had such a good stay with us and I will be sure to pas on your feedback to Kendall who is an amazing asset to the team here at Houstoun.We very much look forward to welcoming you back soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Eric

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Welcoming staff and pleasant atmosphere.
於 2024 年 3 月住了 1 晚
Andrew 於 2024年3月19日的回應
Dear Eric, Thank you for your 5 star review and I am so pleased the team looked after you so well.I do hope we will be able to look after you again in the near future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Clifford

伴侶同遊
Nice boutique hotel with friendly welcoming staff, nice restaurant and food with a very cozy bar.
於 2024 年 3 月住了 1 晚
Andrew 於 2024年3月16日的回應
Dear Clifford, Thank you for the 5 star review and I am so pleased you had such a good time with us and we very much look forward to welcoming you back in the near fuiture.Kind regards Andrew BoeGeneral Manager

8/10 不錯

Elaine

於 2024 年 2 月住了 3 晚
Andrew 於 2024年3月22日的回應
Dear Elaine, Thank you for your review it is very much appreciated. Hope to see you again soon.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Douglas

伴侶同遊
Hotel room, meal in restaurant and staff were amazing . Highly recommend for a short stay .
於 2024 年 2 月住了 1 晚
Andrew 於 2024年2月19日的回應
Dear Douglas, I am so pleased you had such a great stay and I will be sure to pass your feedback onto the team.Hope to see you again soonKind regards Andrew BoeGeneral Manager

8/10 不錯

Janet

於 2024 年 2 月住了 2 晚
Andrew 於 2024年3月22日的回應
Dear Janet, Thank you for your review it is very much appreciated and I do hope we will be able to look after you again in the near future.Kind regards Andrew BoeGeneral Manager

6/10 一般

Lindsay

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Andrew 於 2024年2月12日的回應
Dear Lindsay,Than you for taking the time to review your stay, I hope next time we will get a better rating.KInd regardsAndrew BoeGeneral Manager

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Andrew 於 2024年2月2日的回應
Dear Michael, Thank you for taking the time to review your stay with us and I am pleased you enjoyed the experience and I hope we will be able to welcome you back in the near future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Fiona Jayne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andrew 於 2024年1月23日的回應
Dear Fiona, Thank you for your 10/10 review, it is very much appreciated and I am so pleased you had such a good time with us.I hope we will see you again in the near futureKind reagrdsAndrew BoeGeneral Manager

10/10 優異

Natalie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 16 晚
Andrew 於 2024年1月13日的回應
Dear Natalie, Thank you for the 10/10 delighted you enjoyed your stay and I hope we will see you again soon here at Houstoun HouseKind regardsAndrew BoeGeneral Manager

10/10 優異

Sebastian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Cosy place
於 2024 年 1 月住了 1 晚
Andrew 於 2024年1月13日的回應
Thank you for your 10/10 review it is very much appreciated and I do hope we will be able to welcome you back in the near future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andrew 於 2024年1月10日的回應
Dear Mark,Thank you for your 10/10 review it is very much appreciated.I hope we will get the opportunity to welcome you back soonKind regardsAndrew BoeGeneral Manager

2/10 很差

David

家人同遊
讚好：整潔度
Pool closed - nobody cared.
When we checked in we were told that the pool was closing at 3.30pm that day (check in from 3pm). This was the main reason for us choosing this hotel. We should have been notified of this. We'd have stayed elsewhere for half the price had we known. Nobody apologised, or seemed bothered.
於 2024 年 1 月住了 1 晚
Andrew 於 2024年1月6日的回應
Dear David, Thank you for your feedback and I am sorry you were not informed about the pool hours which were advertised on our website I am also sorry to read that you felt nobody cared and I can only apologise.I do hope you will give us another opportunity in the future.Kind regardsAndrew BoeGeneral Manager

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous historical hotel , excellent room and bed was very comfortable. The staff were excellent and very friendly and helpful. Our only concern was the quality of the restaurant. The menu was weak and the quality of food was not as good as expected in a four star hotel. This is a shame as the hotel overall was first class , we would return, but very much doubt we’d use the restaurant unless it can Make improvements. A special mention to the lady on the front desk , who was extremely attentive and cheerful.
於 2023 年 12 月住了 3 晚
Andrew 於 2024年1月31日的回應
Dear David, Than you for your honest feedback and I am pleased overall you enjoyed your stay with us. I am sorry you were disappointed with the menu in the dinning room and we are looking at changing this as we speak and hope to have a new menu live shortly.I do hope you will give us another chance in the future and I will be sure to share your comments with the team.Kind regards Andrew BoeGeneral Manager

6/10 一般

Dave

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Meal in bar was laughable bad
於 2023 年 12 月住了 1 晚
Andrew 於 2024年1月3日的回應
Dear Dave, I am sorry you were disappointed with the meal in the bar, and this let your stay down.I do hope you will give us another opportunity in the near futureKind regardsAndrew BoeGeneral Manager

10/10 優異

Helen

伴侶同遊
讚好：設施服務
the hotel is based in a old Scottish manor house which gives it atmosphere. Rooms confortable and clean.. Grounds are pretty. Can recomend the scramble egg and salmon choice on breakfast Menu. Close (still need a car) to the park and ride tram so centre of Edinburgh easily reached. Staff are friendly and good.
於 2023 年 11 月住了 2 晚
Andrew 於 2023年11月29日的回應
Hello Helen, Thank you for your recent review and I am pleased you had an enjoyable stay with us and I do hope we will get the opportunity to welcome you back in the near future.Kind regards Andrew BoeGeneral Manager

6/10 一般

Fred

伴侶同遊
讚好：職員與服務
不滿：設施服務
They provided an annexe room away from hotel
於 2023 年 11 月住了 1 晚
Andrew 於 2023年11月18日的回應
Dear Fred, Thank you for your feedback, I hope the next time you we will be able to allocate a room in the main house for you.I do hope this wont deter you from returning.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
This was our second visit to this hotel. Love it It’s so beautiful and we will be returning next year.
於 2023 年 10 月住了 2 晚
Andrew 於 2023年10月23日的回應
Dear Susan, Than you for your 5/5 review, it is very much appreciated and I am so pleased your second visit was just as enjoyable as the first.Look forward to seeing you again soonKind regardsAndrew BoeGeneral Manager

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Terrible, old and very dated hotel. Only good thing was the staff.
於 2023 年 10 月住了 1 晚
Andrew 於 2023年10月18日的回應
Thank you for your feedback and I am sorry you were so disappointed with your stay with us. I am aware there are areas of the business that are needing attention and we are working hard to improve these areas.I hope you will give us another opportunity in the near future Kind regards Andrew BoeGeneral Manager

10/10 優異

Beth

於 2023 年 10 月住了 1 晚
Andrew 於 2023年10月8日的回應
Dear Beth,Thank you for your 10/10 review, it is very much appreciated.Kind regards Andrew BoeGeneral Manager

10/10 優異

Alex

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Andrew 於 2023年10月8日的回應
Dear Alex, Thank you for your amazing review and 10/10 I am so pleased you had such a good stay.Hope to see you again soonKind regardsAndrew Boe General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Airport overnight
Lots of steps to get to our room. But it is as very comfortable and quiet.
於 2023 年 9 月住了 1 晚
Andrew 於 2023年10月2日的回應
Thank you for your recent review and I am pleased you had a quiet and relaxing stay with us and I hope we will get the opportunity to welcome you back again soon.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Tess (greenbank)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the grounds. The staff was very nice and helpful. The room was very cozy and had everything we needed.
Andrew 於 2023年9月30日的回應
Dear Tess, Thank you for your feedback and I am so pleased you enjoyed your stay and thank you for the 5/5 review.We look forward to welcoming you back in the near future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Danny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Skønt og godt.
Smukt beliggende hotel i smukke gamle bygninger. Den oprindelige bygning med Queen Mary kærlighedsrede og hovedbygningen er de ældste. Huset emmer af skotsk historie. Lækker morgenmad. Venligt personale, men det skotske sprog kan være svært at forstå. Når vi lignende et stort spørgsmålstegn, gentog de gerne forklaringen. Nogle steder trængte til en kærlig hånd. Smuk have. Super wellness område.
於 2023 年 9 月住了 1 晚
Andrew 於 2023年9月13日的回應
Dear Danny, Thank you for your 10/10 review, it is very much appreciated and I am so pleased you enjoyed your stay even though you some times struggled with our language..We hope to welcome you back again in the near future Kind regardsAndrew BoeGeneral Manager

10/10 優異

Neil

於 2023 年 9 月住了 1 晚
Andrew 於 2023年9月13日的回應
Dear Neil, Thank you for your 10/10 review. We really appreciate it and we hope to see you again soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Karri

讚好：整潔度、職員與服務和住宿狀況
A very beautiful quiet location with lovely grounds and a great spa. Staff were flexible and friendly.
於 2023 年 9 月住了 2 晚
Andrew 於 2023年9月13日的回應
Dear Karri, Thank you for your 5 star review and I am so pleased you had such a nice stay and the team looked after you so well. Our grounds are stunning especially when the sun shines.Hope to welcome you back soonKind regardsAndrew BoeGeneral Manager

6/10 一般

Stewart

讚好：職員與服務
不滿：住宿狀況
Hotel in need of a refresh. Have been previously and came again. Food was ok.
於 2023 年 9 月住了 2 晚
Andrew 於 2023年9月7日的回應
Dear Stewart, Thank you for your feedback and I hope the the next time you visit you will notice a difference and a little refresh.Kind regardsAndrew BoeGeneral Manager

4/10 欠佳

Justin

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I was really unhappy with the overall quality of the facilities. The room assigned "67" was extremely hot and there was no way to cool the room down (it was not a warm time of year for our visit). The bathroom had mold on the upper corners and in some of the grouting. Room cleaning was substandard as not enough towels were left after cleaning.
於 2023 年 8 月住了 2 晚
Andrew 於 2023年8月23日的回應
Dear Justin I am sorry you were disappointed with your stay and you felt your room was not clean as you would expect, I hope you mentioned something at the time so we were able to rectify the issue for you.Kind regardsAndrew BoeGeneral Manager

8/10 不錯

Shona

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Local staff were very friendly and helpful. Lovely pool
於 2023 年 8 月住了 3 晚
Andrew 於 2023年8月19日的回應
Hello Shona, thank you for your feedback and I am pleased overall you had an enjoyable stay with us and I am pleased you found the team to be friendly and helpful. Our pool is stunning, it feels like you are swimming int the middle of the forest.I hope we will see you again soonKind regardsAndrew BoeGeneral Manager

6/10 一般

Tomoko

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was far from the lobby, and there were many stairs, so it was difficult to carry my luggage. It was nice to have a drink served when my friend visit me in the lobby.
於 2023 年 8 月住了 1 晚
Andrew 於 2023年8月14日的回應
Thank you for your feedback and I am sorry you felt the room was far away from reception and I am sure if you had mentioned something at the time we would have tried to move you. I am pleased you enjoyed the lobby and the bar area and I hope you will give us another opportunity in the future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really friendly helpful staff room was really nice & well kept all the facilities & gardens we're amazing
於 2023 年 7 月住了 1 晚
Andrew 於 2023年8月1日的回應
Dear Robert, Thank you for your 10/10 review, it really is appreciated and I am so pleased you had such a nice time with us. We look forward to welcoming you back in the near future.Kind regardsAndrew BoeGeneral Manager

10/10 優異

Donald

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel in beautiful grounds, a great place to chill and relax. Also good pool and great food.
於 2023 年 6 月住了 2 晚
Andrew 於 2023年7月15日的回應
Dear Donald, Thank you so much for your feedback and I am so pleased you had such a nice relaxing time with us and I do hope we will be able to welcome you back again in the future.Kind regardsAndrew BoeGeneral Manager

8/10 不錯

Emmanuel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Andrew 於 2023年7月8日的回應
Thank you for taking the time to review your stay with us and I am pleased you had an enjoyable stay.We hope to welcome you back again in the near futureKind regardsAndrew BoeGeneral Manager

6/10 一般

Elaine

伴侶同遊
讚好：職員與服務
Came back to Houston house a few years after our honeymoon stay. Still a beautiful hotel with beautiful grounds. Staff very welcoming and helpful. Unfortunately we found the corridors outside the rooms messy, and at times smelling very musty and in need of upgrading (carpets seemed to be years old and familiar from our stay years ago.) The breakfasts were very good. We found the dinner menu however limited and not in the least special for an evening menu card.
於 2023 年 6 月住了 4 晚
Andrew 於 2023年7月5日的回應
Dear Elaine, Thank you for your feedback and I appreciate you taking the time to review your stay with us and I am please the staff were welcoming and helpful. We are aware there are areas of the property that are tired and we are working hard to improve these.I do hope you will notice the difference the next time you visit.Kind regards Andrew BoeGeneral Manager

10/10 優異

Philip

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely staff and great food.
All the staff were very welcoming, efficient and friendly. Nothing was too much trouble and all served with a smile. Food was delicious. Cleanliness of room and bathroom excellent. Our room was a little dated and a bit gloomy at the back of the hotel but enormous and spotlessly clean.
於 2023 年 6 月住了 3 晚
Andrew 於 2023年6月15日的回應
Dear PhilipThank you for your feedback and I am pleased you had such a good stay with us and the team looked after you so well.I do hope we will be able to welcome you back again in the near future.Kind regards Andrew BoeGeneral Manager

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
Beautiful.
於 2023 年 5 月住了 1 晚
Andrew 於 2023年5月23日的回應
Dear Lisa, Thank you for your feedback and I am so pleased you had such a great stay with us.Kind regardsAndrew

8/10 不錯

Bibianne

於 2023 年 5 月住了 1 晚
Andrew 於 2023年6月13日的回應
Thank you for taking the time to review your stay with us and I do hope we will get the opportunity to look after you again in the futureKind regardsAndrew BoeGeneral Manager

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Andrew 於 2023年5月18日的回應
Dear William, Thank you for the 10/10 review it is really appreciated and I do hope we will be able to look after you again soon.Kind regardsAndrew BoeGeneral Manager

10/10 優異

anne-marie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel.
Room was lovely just one small issue there was hair bobbles belonging to someone else with hair attached on floor in the room when we arrived,we disposed of them in the trash bin.The staff were amazing as i was getting married the following day,they went above and beyond to help me. The hotel and grounds are stunning and would not hesitate to book again.Breakfast fantastic choice.
於 2023 年 5 月住了 1 晚
Andrew 於 2023年5月14日的回應
Dear Anne-marie, Congratulations on your recent wedding and I hope you day was everything you imagined. I am sorry there was a hair bobble in your room on arrival and I will be sure to address this with the team. I am pleased the team looked after you so well and we look forward to welcoming you back again soon.Kind regards and we wish you all the happiness in married life Kind regardsAndrew BoeGeneral Manager

8/10 不錯

Marie

於 2023 年 5 月住了 1 晚
Andrew 於 2023年5月28日的回應
Dear Marie,Thank you for your review and I appreciate you taking the time to rate your stay.I hope we will see you again soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Paul

於 2023 年 4 月住了 1 晚
Andrew 於 2023年5月3日的回應
Dear Paul, Thank you for your 10/10 review, it is very much appreciated.Kind regardsAndrew BoeGeneral Manager

8/10 不錯

Paul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family stay
Family stay for one night, in deluxe family room which was a good size and in the block beside the pool/spa. The bed was comfortable, our 12 year old was quite comfortable on the double sofa bed. Nice touch with the Elemis toiletries in the room. Breakfast was buffet style and a fresh cooked option also. This was well cooked and ingredients of quality. Had to ask for toast however, and thought the buffet style was a bit limited in areas for our daughter who wanted the continental option. We used the pool which was very clean and not overcrowded, there were plenty of loungers and seating. Would stay again although at £214 for the night I wouldn’t want to be paying anymore.
於 2023 年 4 月住了 1 晚
Andrew 於 2023年4月17日的回應
Dear Paul,Thank you for your recent feedback and I am pleased overall you enjoyed your stay with us and you found the room comfortable for the family. Glad you got to use the facilities and thank you for your comments in relation to breakfast.I hope we will get the chance to look after you again in the near futureKind regardsAndrew BoeGeneral Manager

10/10 優異

Jonathan

於 2023 年 4 月住了 2 晚
Andrew 於 2023年4月16日的回應
Dear Jonathan, Thank you for your 10/10 review and I do hope we will be able to look after you again in the near futureKind regardsAndrew BoeGeneral Manager

10/10 優異

Neil

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Andrew 於 2023年4月14日的回應
Dear Neil,Thank you for your 10/10 review it is very much appreciated and I do hope we will get the chance to welcome you back soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was beautiful and the staff was amazing!
於 2023 年 4 月住了 2 晚
Andrew 於 2023年4月12日的回應
Dear Megan,Thank you for your feedback and I am so pleased you had such a lovely stay with us and the team looked after you so well.I do hope we will see you again soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Gemma

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. Lovely spacious family room. Fantastic pool / spa facility. Beautiful grounds to walk the dog. Friendly staff and Easter egg a nice bonus for the kids. Would highly recommended and hope to stay again in rhe summer.
於 2023 年 4 月住了 1 晚
Andrew 於 2023年4月9日的回應
Dear Gemma, Thank you so much for your 5 star review and I am so pleased you had such a great time with us and the Easter bunny made an appearance...I hope we will see you again soonKind regardsAndrew BoeGeneral Manager

10/10 優異

Karl (Tampa)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a fantastic place to be! Carley is phenomenal!
於 2023 年 4 月住了 1 晚
Andrew 於 2023年4月5日的回應
Dear Karl,Thank you so much for your feedback and I am so pleased you had such a great stay and yes Carly is fantastic and I will be sure to pass your feedback on.Hope to see you again soonKind regardsAndrew BoeGeneral Manager