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愛丁堡乾草市場 A 點酒店的評價

3.5 out of 5
愛丁堡乾草市場 A 點酒店
152 Morrison Street, Edinburgh, Scotland

評價

8.8

優異

10 分評分，優異；1094 則評價中有 612 則" "
8 分評分，不錯；1094 則評價中有 338 則" "
6 分評分，一般；1094 則評價中有 95 則" "
4 分評分，欠佳；1094 則評價中有 31 則" "
2 分評分，很差；1094 則評價中有 18 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

Gordon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was too small.
於 2023 年 5 月住了 2 晚
Roberta 於 2023年6月3日的回應
Thank you for your feedback

8/10 不錯

Wan Hdin

於 2023 年 5 月住了 1 晚
Coral 於 2023年5月29日的回應
Thank you very much for your feedback, Wan!

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Feeling disappointed with no regular housekeeping service and non supportive staff. Room was not clean with dirts found.
於 2023 年 4 月住了 3 晚
Roberta 於 2023年5月2日的回應
Thank you for your feedback.

4/10 欠佳

Tak Yuet

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Small room
於 2023 年 4 月住了 2 晚
Roberta 於 2023年5月1日的回應
Thank you for your feedback.

8/10 不錯

Julia

伴侶同遊
讚好：整潔度和住宿狀況
Sehr zentral gelegen. Self Check-in Möglichkeit. Frühstück sehr fettig aber ok.
於 2024 年 4 月住了 3 晚
Jamie 於 2024年5月2日的回應
Hi Julia,Thanks for the great feedback!

10/10 優異

E.

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Point A Morrison St Hotel is a lovely small hotel: staff was efficient and friendly; room and lobby were immaculately clean; breakfast was available but many places in the immediate area to eat; convenient to the tram, Scotrail stop and a short walk to city sites Room was a bit small with limited clothes hanging space, but other amenities and location more than compensated for this. Highly recommend
於 2024 年 4 月住了 5 晚
Roberta 於 2024年5月2日的回應
Dear E.,thank you for your lovely review.We hope to host you again.Kindest regards

10/10 優異

Thomas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Phenomenal. Loved our stay.
於 2024 年 4 月住了 4 晚
Nicolas 於 2024年5月1日的回應
Hello Thomas,Happy to see you loved your stay with us!We hope to see you again soon.Kind regards

6/10 一般

Monica

家人同遊
讚好：設施服務
Ero stata al Point A a Londra! Mi aspettavo un po’ più di pulizia, per il resto non male
於 2024 年 4 月住了 3 晚
Lucia 於 2024年4月29日的回應
Hi Monica,Thank you for your feedback. We hope to see you again soon.Kind regards,

8/10 不錯

Susanna

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Fatima 於 2024年4月30日的回應
Hi Susanna,Thank you for your feedback.Kind regards,

6/10 一般

Mark

讚好：整潔度、職員與服務和住宿狀況
Very loud hotel you can hear everything at all hours
於 2024 年 4 月住了 5 晚
Lucia 於 2024年4月29日的回應
Hello Mark, We are sorry our hotel did not meet your expectations. We hope you give us another opportunity in the future, as we are always trying to improve.Kind regards,

10/10 優異

Kathalin

讚好：整潔度、職員與服務和住宿狀況
We had a great experience st this hotel! Rooms were super clean and comfortable. Near main steeets. Didn’t use taxis at all.
於 2024 年 4 月住了 2 晚
Nicolas 於 2024年4月27日的回應
Hi Kathalin,Thank you for taking the time to share this overall positive experience, we appreciate hearing you enjoyed your stay with us.Best regards

8/10 不錯

jane elizabeth

家人同遊
讚好：整潔度、職員與服務和設施服務
Room was quite small and did not like the glass door on bathroom which did not close properly. Staff were all lovely and very helpful allowed us to check in early which was helpful. Good position to walk into city centre.
於 2024 年 4 月住了 3 晚
Ailsa 於 2024年4月26日的回應
Dear Jane,Thank you for sharing your experience with us, and for giving us a 4/5 review! We hope to welcome you back to our hotel again soon.Kind regards,

6/10 一般

Kate

伴侶同遊
讚好：整潔度和職員與服務
Grata service and room was really queen. Only complaint is the bed and pillows were insanely uncomfortable. As the room is small in the first place (which is normally fine), the tiny & uncomfortable bed made the experience not great.
於 2024 年 4 月住了 1 晚
Ailsa 於 2024年4月25日的回應
Dear Kate,Thank you very much for sharing your experience with us. We are sorry to hear that you found our bed unsatisfactory but are pleased that you found our housekeeping services to be of good standard.We hope to welcome you back to Point A Edinburgh again.Kind regards,

10/10 優異

Heidi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and clean cozy rooms
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年4月23日的回應
Hi Heidi,Thank you for taking the time to leave this review, we appreciate you enjoyed your stay with us.Kind regards

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Very impressive place, beautiful, modern. Staff was very helpful. Breakfast was superior.
於 2024 年 4 月住了 2 晚
Nicolas 於 2024年4月22日的回應
Dear Richard,Thank you for taking the time to complete the survey about your stay at Point A Hotel Edinburgh. We truly appreciate hearing about your positive feedback, and your comments have been taken to heart.We hope to see you at Point A Hotel Edinburgh again soon!Kind regards,

10/10 優異

Eugene

讚好：整潔度、職員與服務和住宿狀況
Staff and location are great but room size is small. Breakfast is adequate.
於 2024 年 4 月住了 1 晚
Ailsa 於 2024年4月21日的回應
Dear Eugene,Thank you very much for leaving us your 5/5 review! We appreciate your feedback. We hope to welcome you back to Point A again soon.Kind regards,

2/10 很差

Janah Eloise

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Rudest staff/manager and worst budget inn as this is not even a hotel. Had previously booked for 2 guests and as we got to the hotel, my parents and I were asked to book another room as the other one can't be in the room which we understood. Have contacted Expedia to make it to 3 guests instead but they weren't able to as they already checked us in. We went into the room to talk about booking another room or hotel as my parents wanted us to be all together in one room. So by 2pm, we booked a much better (which I should've done in the first place) with the nicest and kindest front desk agents. We went to the new hotel to check in and went back to Point A to grab our stuff and next thing we know, Expedia called me to let me know that they will call the police on us if one wouldn't leave the hotel, unbelievable and very inconsiderate for them to not even ask or think that we're only taking our stuff to transfer to the other hotel. Money wasn't the problem as we will truly book another as 3 guests can't be accomodated but this kind of welcome to us to this beautiful country was beyond unpleasant, discourteous and ill-mannered. We truly understand that they're doing their job but there's a better way of handling this but to threaten us was a different thing. We didn't even touch a single thing from this inn and not even a single soul slept in the room we still managed to pay because of what happened. I will never recommend this to anyone.
於 2024 年 4 月住了 2 晚
Ailsa 於 2024年4月21日的回應
Dear Janah. We are very sorry to hear about your unsatisfactory experience with us. Our staff works hard to make sure our guests have a pleasant stay. It is also their job to make sure they follow the rules, particularly regarding health and safety, as it is paramount that we make sure our guests are safe. We contacted you multiple times yesterday regarding the issue of having three guests in the room, as we wanted to make sure we could help you find a solution as soon as possible. We always want to help our guests, but unfortunately, we must follow our procedures. We understand that this does not always sit well with everyone, and we are sorry to hear that you do not want to continue your stay with us. We apologize if this situation made you feel uncomfortable, it was certainly not our desire to make you feel that way. Our main concern is that our guests respect our rules and policies when they stay with us, for their safety above all else. We are always welcome to feedback and communication with all our guests, regardless of their experience with us, so please do not hesitate to reach out to us in the future.Kindest regards

10/10 優異

Jacqueline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ben hier al eens eerder geweest en was ons goed bevallen, vandaar dat de keuze makkelijk was om hier nog eens heen te gaan. Niet te duur, schoon, vriendelijk en simpel!
於 2024 年 4 月住了 3 晚
alex 於 2024年4月15日的回應
Dear Jacqueline, thank you for taking the time to leave us your valuable feedback. We appreciate it.We hope to be able to host you soon.Best regards,The Point A Team

10/10 優異

JOHANNA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place was great only downside is that there’s no parking available. We had to pay a parking spot 2 blocks away so not terrible. Walk to the Edinburgh castle it’s only 12 minutes.
於 2024 年 4 月住了 2 晚
Roberta 於 2024年4月12日的回應
Dear Johanna, thank you for your feedback.Kindest regards

10/10 優異

Ardita

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Nicolas 於 2024年4月9日的回應
Dear Ardita,Thank you so much for your feedback.Kindest regards

10/10 優異

Karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is very modern and incredibly clean. The rooms are pretty small. We had one of the larger rooms and it was small. The bed was very comfortable and linens were spotless. The breakfast was very good, and the lounge area was quite big, so guests could hang out there if they were too cramped in their rooms. The rooms themselves don’t have a lot of amenities, no frig or coffee/tea pot. Only bath towels. No closet. That being said, we enjoyed our stay here. The location was a short walk to the Haymarket train station and a bus stop was just outside of the hotel. The staff was very friendly and helpful.
於 2024 年 3 月住了 2 晚
Ailsa 於 2024年4月8日的回應
Dear Karen,Thank you very much for leaving us your 5/5 review! We are glad to hear you enjoyed your stay. We hope to welcome you back to Point A again soon.Kind regards,

10/10 優異

Yajaira

讚好：整潔度、職員與服務和住宿狀況
Very comfortable hotel. Staff was very friendly. Breakfast was great.
於 2024 年 3 月住了 3 晚
Ailsa 於 2024年4月7日的回應
Dear Yajaira,Thank you very much for leaving us your 5/5 review! We are happy to hear you had an enjoyable experience. We hope to welcome you back to Point A again soon.Kind regards,

10/10 優異

Yvonne

讚好：整潔度和住宿狀況
It was a great experience! Good location and amazing staff (Alvaro’s suggestions)
於 2024 年 3 月住了 3 晚
Roberta 於 2024年4月1日的回應
Thank you for your amazing feedback.Kindest regards

10/10 優異

Kelis

讚好：整潔度
Had a lovely time staying here, its very close to the station which is a plus
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月27日的回應
Dear Kelis,Thank you very much for leaving this review.Kind regards

10/10 優異

Felecia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Quiet street still close to everything. Hotel staff are awesome and there’s 24 hour desk personnel. They also have snacks, coffee, and a bar in house that stays open late with fair prices. Great tea room across the street (honeycomb tea room) with affordable breakfast ran by a local chef.
於 2024 年 3 月住了 6 晚
Nicolas 於 2024年3月26日的回應
Dear Felecia,Thank you for taking the time to leave these fair comments and happy to see you've appreciated your stay with us.Best regards

10/10 優異

Barry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here in March 24 and were very happy with our choice of hotel. The rooms were a bit on the small side but we found everything to to be spotlesssly clean. The staff were excellent, very friendly and approachable. We would definely recommend this hotel.
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年3月24日的回應
Hello Barry,Thank you for taking the time to leave these nice comments.Kind regards

10/10 優異

Elodie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personnel très accueillant, toujours là pour répondre à nos questions et nous aider , toujours quelqu’un à la réception de jour comme de nuit . Petit dej très bien , seules les fenêtres sont mal isolées on entend les sirènes des ambulances
於 2024 年 3 月住了 5 晚
Nicolas 於 2024年3月24日的回應
Dear Elodie,Thank you for the nice review and comments.Kindest regards

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Service was really good. Check in and Check out was easy.
於 2024 年 3 月住了 5 晚
Nicolas 於 2024年3月21日的回應
Dear Michelle,Thank you for taking the time to leave this nice review and comments.Best regards

6/10 一般

Laurel

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The staff were quite friendly and helpful. Also the place was clean. Not too convenient, but good enough. My room was quite spartan. There were no amenities whatsoever. No water, coffee, or tea not even tissues. I felt fortunate to have toilet tissue. The place, however, was clean and the staff kind and accommodating and all in all that is what counts.
於 2024 年 3 月住了 3 晚
Nicolas 於 2024年3月20日的回應
Dear Laurel,Thank you for sharing your experience in our place.Kindest regards

10/10 優異

Pedro

於 2024 年 3 月住了 1 晚
Roberta 於 2024年4月4日的回應
Dear Pedro,Thank you for your feedback and for staying with us. We hope to welcome you again.Kindest regards

10/10 優異

Lesley

讚好：整潔度、職員與服務和住宿狀況
The staff here are brilliant. Best Point A I’ve stayed in
於 2024 年 3 月住了 1 晚
Denada 於 2024年3月14日的回應
Hello Lesley, Thank you so much for this awesome review. We are thrilled to hear that you enjoyed your stay with us. We count ourselves lucky to have customers like you. Kind regards, Denada

10/10 優異

Alice

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年3月16日的回應
Hi Alice,Thank you for the nice review.Kindest regards

10/10 優異

Alexander

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Zimmer waren absolut okay, alle wichtigen Sehenswürdigkeiten sind von dort aus zu Fuß erreichbar. Die Zimmer sind sauber und modern über Panele bedienbar ( Licht, Lüftung etc. ). Das Frühstück ist vielfältig und teilweise vorportioniert, was sinnig ist und vermutlich viel Abfall spart! Service freundlich und immer hilfsbereit!
於 2024 年 3 月住了 3 晚
Denada 於 2024年3月14日的回應
Hello Alexander, Thank you for your kind words. We'd love to continue providing great service to awesome guests like you.We hope we will welcome you again. Kind regards, Denada

10/10 優異

hellen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. Our room, although small, was quite comfortable. The bathroom was very clean and the towels were large and fluffy. Breakfast was great too.
於 2024 年 3 月住了 2 晚
Ailsa 於 2024年3月12日的回應
Dear Hellen,Thank you very much for leaving us your 5/5 review! We hope to welcome you back to our hotel again soon.Kind regards,

10/10 優異

Carolina (La Porte)

讚好：住宿狀況
Friendly staffing
於 2024 年 3 月住了 2 晚
Christine 於 2024年3月9日的回應
Hello Carolina,Thank you for your kind feedback.Kind regards

8/10 不錯

Simon

讚好：職員與服務和住宿狀況
A
於 2024 年 3 月住了 3 晚
Roberta 於 2024年3月5日的回應
Thank you for taking the time to write this review. Kindest regards

10/10 優異

Xiaoyan

於 2024 年 2 月住了 2 晚
Nicolas 於 2024年3月21日的回應
Dear Xiaoyan,Thank you for the nice review.Kind regards

10/10 優異

Daniel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location close to haymarket station. Great friendly staff.
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月27日的回應
Hello Daniel,Thank you for sharing your experience and happy to hear you appreciated our staff.Kind regards

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were excellent! Quick service on arrival, needs were met and top quality care from staff. Room is on the smaller size, but very smart and elegant!
Ailsa 於 2024年2月19日的回應
Dear Joseph,Thank you very much for leaving us a 5/5 review! We hope to welcome you back to Point A again soon.Kind regards,

10/10 優異

Diana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is great. Hotel is very clean and the people are very nice. Breakfast is simple but good. A very good choice for a Edindburgh city trip.
於 2024 年 2 月住了 2 晚
Ailsa 於 2024年2月19日的回應
Dear Diana,Thank you very much for leaving us a 5/5 review! We hope to welcome you back to Point A again soon.Kind regards,

8/10 不錯

Isobel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mooi moderne hotel. De kamer was aan de kleine kant, maar we zijn voor alleen 2 nachten gebleven zo het was geen probleem. Het personeel bij de receptie waren super vriendelijk en helpful. Ik zou zeker nog een keer daar blijven.
於 2024 年 2 月住了 2 晚
Ailsa 於 2024年2月19日的回應
Dear Isobel,Thank you very much for leaving us a 4/5 review! We hope to welcome you back to Point A again soon.Kind regards,

8/10 不錯

Tanice

讚好：整潔度、職員與服務和住宿狀況
This hotel is conveniently located , it’s walking distance away from all the tourist areas In Edinburgh. The staff was very polite and helpful . My room was very clean and neat , perfect for a solo traveler!
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年2月17日的回應
Dear Tanice,Thank you for the nice review and observations.Kind regards

10/10 優異

Adam

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very accessible location, clean and spacious room, excellent air-conditioning and shower facilities
Nicolas 於 2024年2月17日的回應
Hello Adam,Thank you for the very nice share of experience.Best regards

10/10 優異

Miguel Angel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La calidad de servicio de la gente de hotel es maravillosa, te apoyan en todo lo que necesites y nos resguardaron las maletas mientras saliamos a recorrer edimburgh mientras llegaba nuestro tren. Si regreso a Edimburgh me hospedare de nuevo ahi
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月15日的回應
Dear Miguel Angel,Thank you very much for the nice review.We look forward to seeing you again hopefully.Kind regards

10/10 優異

CHIARA (Catanzaro)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月14日的回應
Dear Chiara,Thank you for taking the time to review us.Kind regards

10/10 優異

Toril

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Nice and modern hotel with nice staff. The hotel is within walking distance of the major sights. The rooms are not cleaned every day, and I think that is perfect. Would definity stay here again if I go back to Edinburgh
於 2024 年 1 月住了 4 晚
Nicolas 於 2024年2月3日的回應
Hello Toril,Thank you for sharing your positive experience about our place.We hope to see again another time then.Best regards,

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Edinburgh get away
Hotel and staff excellent, helpful with every request. Only complaint is that the bed could have been more comfortable and possibly bigger.
於 2024 年 1 月住了 2 晚
Nicolas 於 2024年2月1日的回應
Dear Mark,Thank you for sharing your experience.Kind regards

10/10 優異

Norbert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Personal are very frendly
於 2024 年 1 月住了 3 晚
Nicolas 於 2024年2月1日的回應
Dear Norbert,Thank you for the nice review.Kind regards

10/10 優異

Sara Moral

伴侶同遊
讚好：職員與服務
Puntos fuertes: buena ubicación, el proceso de checking y checkout comodísimo, el personal muy agradable, sin ruidos en las habitaciones. A mejorar: La habitación no conseguimos que la limpiaran en los 4 días que estuvimos, un día fue por nuestra culpa pero los otros, ni idea. La habitación es fría, tarda en calentar. El último día se rompieron las 2 máquinas de café y no pudimos desayunarlo.
於 2024 年 1 月住了 4 晚
Nicolas 於 2024年2月2日的回應
Dear Sara,Thank you for sharing your experience.We are sorry for the inconvenience you had with the cleaning and the unfortunate coffee machine break.Kind regards

10/10 優異

Eric

讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
Nicolas 於 2024年1月28日的回應
Dear Eric,Thank you for the nice review.Hope to see you again in one of our places.Kind regards