Easy check in, no problems, from 2pm which is very reasonable. I asked if late check out would be available, but was informed I would need to ask in the morning, that is a bit of an inconvenience if you are planning a long lay in. It would be helpful to know the day before.
The lock on my door was not working, a member of staff had this fixed straight away.
Room modern in decoration
Good selection of different lighting in room and bathroom. Air conditioning which can be adjusted.
Blackout curtains, fridge.
Bed and pillows very comfortable. Good quality of towels, and robes in room,very thick. Monsoon and standard shower in one.
Overall a very nice room, VERY clean
Spa, also very clean. Key code lockers. Small Sauna and plunge pool within changing room. Main swimming pool and jacuzzi. Infared room and steam room.
A fair amount of loungers and chairs around the pool, it was fairly busy on my visit at 4pm on a Saturday, but I managed to find a lounger
Overall a really good first experience of this hotel. Would be even better if they offered room service, and if you were able to pay to use the spa facilities after check out
