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麗笙維珍尼亞州恩波里亞鄉村套房酒店的評價

3 out of 5
麗笙維珍尼亞州恩波里亞鄉村套房酒店
107 Sadler Lane, Emporia, VA

評價

6.8
10 分評分，優異；1000 則評價中有 248 則" "
8 分評分，不錯；1000 則評價中有 243 則" "
6 分評分，一般；1000 則評價中有 218 則" "
4 分評分，欠佳；1000 則評價中有 168 則" "
2 分評分，很差；1000 則評價中有 123 則" "

6.8/10 

整潔度

7.8/10 

職員與服務

6.4/10 

設施服務

6.4/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

amy (corona)

讚好：整潔度、職員與服務和住宿狀況
Nothing specific
於 2024 年 4 月住了 1 晚

4/10 欠佳

Mario

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The room had nails behind the bed like a picture was there before, stain carpets there was A hole in bath tub. Needs updating, elevator was not working so took the stairs that was dirty Would not stay there again
於 2024 年 4 月住了 1 晚
GM 於 2024年4月6日的回應
Thank you for taking the time to leave us a review. We are sorry to hear of the issues you experienced during your stay. We will be using your feedback as a coaching session with our entire team to ensure these issues do not occur again. Thank you for bringing the issue with the elevator to our attention, as it was rectified immediately. We do hope you give us another chance to exceed your expectations in the future.

2/10 很差

Chad

家人同遊, 多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
It was convenient, but the property has issues. Our room had a mold problem (room 215) , immediately upon entering our room we could tell there was a mold issue. I told management about it, but we slept with the window open. Also, no vent fans in the bathrooms, which could also be a contributing factor.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日的回應
Thank you for taking your time to leave us a review. We have addressed your concerns with our maintenance staff, and we assure you that we are working diligently to ensure this will not be an issue again in the future.

10/10 優異

Kenneth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We had a broken hair drier. At the breakfast bar the oh machine was broken. Breakfast otherwise was very good.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日的回應
Thank you for taking the time out to leave us a review. We have replaced the hair dryer in your room, as well as fixed the issue with our juice machine. We hope you enjoyed your stay and we look forward in seeing you again soon.

6/10 一般

Eleanor

讚好：職員與服務
Property was okay, felt it really needs a renovation. Breakfast was normal, staff were friendly and it was convenient getting off 95.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日的回應
Thank you for leaving us a review. We appreciate your business and we hope to see you again soon.

2/10 很差

Catherine

家人同遊, 親子同遊
不滿：整潔度、設施服務和住宿狀況
We booked last minute, for a one night stay. As soon as we opened the door to the room, the smell of mildew overpowered us. The couch and chair were filthy. I honestly wanted to run, but it was 12:30am and we just drove 8hrs, my kids were exhausted. The beds weren’t bad but the smell kept me up all night. I couldn’t wait to check-out.
GM 於 2024年4月5日的回應
Thank you for taking the time to leave us a review. We have shared your review amongst our team, and we will be using your feedback in making im

10/10 優異

Kimberly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super nice staff!
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日的回應
Thank you for taking the time to leave us a review. We appreciate your feedback and we are happy to hear you had a pleasant visit at our facility. We hope to see you again soon!

4/10 欠佳

Dona

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月11日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

8/10 不錯

Dominic

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月11日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 優異

Lawrence

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月11日的回應
Thank you for taking the time out to leave us a review. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon.

2/10 很差

Elizabeth

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
GM 於 2024年3月11日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

2/10 很差

Sophia

家人同遊
不滿：職員與服務和住宿狀況
absolutely awful. we waited 20 minutes to check in at the front desk, and then went to our room and found stains on the walls, curtains and sheets. we were not able to be refunded by the hotel because we booked through expedia but i would not ever stay here again.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for leaving us a review and bringing this matter to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit.

10/10 優異

Warren

讚好：整潔度、職員與服務和住宿狀況
Everything
於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time to leave us a review. We appreciate your business and feedback. We look forward to having you stay with us again in the near future.

8/10 不錯

onjanette

家人同遊
讚好：整潔度、職員與服務和設施服務
Just did an overnight stop. Room needs some updates. Shier wall warped and both beds major sink hole. But was convenient for what we needed
於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for leaving us a review, and bringing these matters to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit. We would love to mention that we will be undergoing full-property renovations very soon with all new guestrooms and amenities.

8/10 不錯

Raymond

於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope to see you again soon.

8/10 不錯

Michael

於 2024 年 2 月住了 1 晚
GM 於 2024年4月5日的回應
Thank you for taking the time to leave us a review. We appreciate your feedback, and hope to see you again soon!

8/10 不錯

Gregory

Wish there were more restaurants instead of just fast food. But we got a good night’s sleep…
於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 優異

Marcus

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 優異

Ronald

多人同遊
Nice place to stay
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

8/10 不錯

Anna

於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 優異

Marina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

2/10 很差

dewey

不滿：職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 一般

Robyn

讚好：職員與服務
不滿：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 一般

Luc (Saint Jean sur Richelieu)

伴侶同遊
讚好：整潔度
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 優異

Barbara

於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 一般

Carol

伴侶同遊, 寵物同遊
不滿：整潔度
Pros for this stay were no road noise and people around us were very quiet. Cons: Rugs are very dirty, curtain in our room was torn and hanging, toaster at breakfast didn’t stay down, juice dispensers were broken. Also not much variety.
於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time to leave us a review. we genuinely appreciate your feedback. We have used your review as a coaching session, and we are working diligently to ensure these matters do not occur again.

6/10 一般

Alexandre (Greenville)

家人同遊, 寵物同遊
不滿：職員與服務、設施服務和住宿狀況
First down was staff, not welcoming. Second the facility is not well maintained and clean.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月31日的回應
Thank you for taking the time out to leave us a review. Your feedback is very important to us. We would like to apologize on behalf of our staff for not being welcoming and we will use your review as a coaching session with our front desk, housekeeping and maintenance team to ensure a similar instance does not happen again.

8/10 不錯

Malissa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 一般

John

於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 優異

Dahlia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
great front desk
於 2023 年 12 月住了 1 晚

8/10 不錯

Marcia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Elizabeth

於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

8/10 不錯

Devin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay
於 2023 年 9 月住了 2 晚

10/10 優異

Michael

於 2023 年 12 月住了 1 晚
GM 於 2024年2月23日的回應
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 優異

Carline (Pomona)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Carpets need to be cleaned aside from that very pleasant place and staff.
於 2023 年 12 月住了 1 晚

10/10 優異

Arnold

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Rosemary

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

4/10 欠佳

Michael

家人同遊
不滿：整潔度、設施服務和住宿狀況
The rug in the lobby was filthy (that should have been the first red flag to cancel and find another hotel). Once checked in we proceeded to the elevator (the vinyl on the floor was peeling and the walls were filthy).We got to our room and it just smelled stale. The bathroom wasn't clean at all (mildew and mold in the corners of the tile). Lesson learned, just because it's a "HILTON" affiliate, does not make it a "HILTON". Stay clear of this hotel. Luckily it was a short stay for us.
於 2023 年 11 月住了 1 晚

10/10 優異

Patricia

於 2023 年 9 月住了 1 晚

10/10 優異

David (Orleans)

於 2023 年 11 月住了 1 晚

4/10 欠佳

Patricia

伴侶同遊, 寵物同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Warning to pet owners. First there is a $20 additional charge for each pet. Secondly if you book (and pay for in advance as I did) a larger suite type room and you are traveling with your pet they will not place you in that room as only standard rooms are “pet friendly”. I didn’t see that mentioned at booking time. So I didn’t get what I paid for and no adjustment to the price was given or offered. Also, the breakfast that is offered is not available on Sundays until 7am, so if you are an early riser just looking to hop back on I-95 to get to where you’re going you are out of luck as far as anything to eat. My husband asked if maybe we could get a couple of containers of yogurt to take with us and he was told no, they are not offering anything until the breakfast starts. The king bed in our room was incredibly uncomfortable (like sleeping on a bag of rocks). We’ve stayed here before as the location is convenient but they are under different management than when it first opened and i am disappointed by the change.
於 2023 年 11 月住了 1 晚

10/10 優異

Marcus

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Paige

Just one compliant, coffee pot didn’t work.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Jaroslaw

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Shower curtain moldy. Lamp shade broken. Stained carpet.
於 2023 年 11 月住了 1 晚

8/10 不錯

France

於 2023 年 11 月住了 1 晚

6/10 一般

Stephanie

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

James

Nothing
於 2023 年 10 月住了 1 晚

8/10 不錯

Ann

家人同遊
Everything about this property was nice. Room was clean, lobby was nice and surrounding area was clean and well kept.
於 2023 年 10 月住了 2 晚