室內泳池、室外泳池
查看供應

凱隆酒店及會議中心的評價

3 out of 5
凱隆酒店及會議中心
3173 Sussex Dr, Emporia, VA

評價

6.8
10 分評分，優異；68 則評價中有 13 則" "
8 分評分，不錯；68 則評價中有 23 則" "
6 分評分，一般；68 則評價中有 19 則" "
4 分評分，欠佳；68 則評價中有 7 則" "
2 分評分，很差；68 則評價中有 6 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

6.8/10 

住宿狀況

評價

6/10 一般

真實旅客

I can't comment because we didn't stay there. Expedia was supposed to book us at a hotel in Emporia, KANSAS, NOT the Knight's Inn in Emporia, VIRGINIA. The hotel in Kansas that Expedia booked us at (and sent us a confirmation for at the Kansas location) had gone out of business, thereby necessitating us to book a hotel on our own in Emporia, Kansas. I have alerted Expedia of the error and requested a refund. Feel free to contact me if you desire more information at info@bloomsdaybooks.com
於 2021 年 6 月住了 2 晚

2/10 很差

真實旅客

於 2021 年 6 月住了 4 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 3 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Matt M 於 2020年4月7日的回應
Thank You.

6/10 一般

Pamela

讚好：整潔度、職員與服務和客房舒適度
Nice room but lacked in other areas
The room at this Clarion was recently upgraded. So the room and bathroom were nice. However the outside of the building such as the second level walkway was falling apart significantly. We were not pleased at all with their included hot breakfast. The eggs were powered scrambled, there was no juice selection, no donuts, bagels or English muffins, the sausage was not good. They had 4 pieces of bread in plastic bags for toast and 3 apples. No other fruit or yogurt. They did have waffles and cereal.
於 2020 年 2 月住了 1 晚
Matt M 於 2020年4月7日的回應
Thank you, we are addressing these areas now.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property had been renovated and the room had updated fixturesand amenities. The staff was friendly and helpful. I would definitely stay here again.
於 2020 年 2 月住了 1 晚
Matt M 於 2020年4月7日的回應
Thank You.

8/10 不錯

mary

讚好：整潔度和職員與服務
Ok place to stop while travelling. Breakfast was o
於 2019 年 12 月住了 1 晚

8/10 不錯

tracy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Lobby, ballrooms, breakfast area was very nicely updated. Room was clean and looked newly remodeled. Beds were comfortable.Our room Door opened to the outside, but I noticed some rooms opened to an inside hallway.
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚
Matt. M. 於 2019年12月14日的回應
Thank you for taking the time to rate our hotel. We look forward to serving you again in the near future.

8/10 不錯

Malinda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
This hotel is a bit pricey but the bed was comfortable. I was a bit disappointed that there wasn't any batter left to make waffles but there were eggs, sausage and other items to choose from for breakfast.
於 2019 年 11 月住了 1 晚
Matt. M. 於 2019年12月14日的回應
We are glad your overall satisfaction was met. We have discussed with our morning staff to ensure all products are kept to the fullest amounts at all times for your enjoyment.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
於 2019 年 10 月住了 1 晚
Matt M. 於 2019年12月14日的回應
Thank you for your rating.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Matt M. 於 2019年12月14日的回應
Thank you for your rating.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was fine no complaints would stay again comfortable beds
於 2019 年 10 月住了 1 晚
M. Mills 於 2019年10月21日的回應
We are very pleased to hear you enjoyed your stay with us. We look forward to serving you again in the near future.

4/10 欠佳

真實旅客

不滿：住宿狀況
The photos of the bedrooms lead you to believe this is a nicer place than it is. It's dreary. The shower water pressure was terrible and you almost have to step in the bathtub to open the bathroom door (to exit). The beds were fine.
於 2019 年 10 月住了 1 晚
M. Mills 於 2019年10月19日的回應
Thank you for your comments, it with Guest feedback that we are better able to correct as many issues as possible. We have installed a water booster to ensure the water pressure is the same throughout the building.

6/10 一般

Sara (Iowa)

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
This property clearly used to be all outside but they've renovated it to be partially inside. The inside part is nice, but the set up is very strange. We had an exterior room which is definitely not as good as the interior rooms(we had friends who had an interior room). I'm thankful that there was a fan in our room otherwise we would've heard every sound outside, including cars getting onto the interstate. The worst part about our room though was the incredibly bright light in the parking lot that was shining directly into our window. Even though they have room darkening curtains they do not cover up the edges of the window and we might as well had a light on because it was so bright. We actually went out and bought safety pins just so it was dark enough the second night to actually get some sleep.
於 2019 年 10 月住了 2 晚
M. Mills 於 2019年10月19日的回應
We are sorry for the lighting to make your stay not as good as it could have been. We are making strides to ensure the drapes cover the entire windows. Please next time you are here, do not hesitate to let the staff know and we will do our best to correct the issues on the spot.

6/10 一般

真實旅客

讚好：職員與服務
不滿：設施服務和住宿狀況
If you advertise two queen beds make sure they are queen beds and not double beds like I got. Didn't affect me as I was staying solo but I'm sure many people would be disappointed and mad at the false advertising. Also, breakfast was non existent one day and just barely edible the next. Okay stay for what I was there for.
於 2019 年 10 月住了 2 晚
M. Mills 於 2019年10月19日的回應
Thank you for your comments, we will make sure this is put as a better key point in our training.

4/10 欠佳

Michael

家人同遊
不滿：客房舒適度
於 2019 年 9 月住了 1 晚
M. Mills 於 2019年10月12日的回應
We are sorry we were not able to meet all your needs. Please contact our General Manager so we can do what we need to make everything right.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
M. Mills 於 2019年10月12日的回應
Thank you for taking the time to rate our hotel.

10/10 優異

Darell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super Incredible, So Clean & Bug Free:)
WOW :) I cant say it loud enough to how Impressive this place was:) The minute Yoi walk inside to the desk it hits you rite in the Face, this isn’t a “normal” motel:) So Incredible CLEAN & ROACH FREE:) Folks that’s all we ask for is EXACTLY what Your Standards are set in place so that Your Help CLEANS SO WELL:) Any where else u stay it’s a Huge disappointment compared to the Clarion Inn:) They need to offer all motels & Inns a conference on HOW TO CLEAN ROOMS & KILL ROACHS !!:) Please Thank the Help for Us & Folks try to show Your Appreciation by leaving them a Tip in Your room, they don’t realize the Awesome job they are doing for US:) Thanks so Much To whomever owns these Inns , Appreciate So Much Your Standards & May the Lord Bless Y’all Beyond Measure:)
於 2019 年 7 月住了 1 晚

10/10 優異

Rod

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth the money!
Nice hotel. Completely remodeled. Very clean.
於 2019 年 7 月住了 1 晚
M. Mills 於 2019年8月11日的回應
We are very pleased to hear you enjoyed your stay. We look forward to seeing you back again.

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：職員與服務
The young lady that checked me in was not very customer friendly. I told her my TV was not connecting and she ask if I turned it on. Took everything I had not to reply to that as yes I did turn it on. Maybe their other customers are not as smart. The lady that tended the breakfast area was great though. The bed was comfortable and sheets were great! You can tell all the rooms were once outside rooms and converted to inside rooms by a metal roof and a wall. They also put $100 hold on your card just in case you "tear up" the room.
於 2019 年 7 月住了 1 晚
M. Mills 於 2019年8月11日的回應
Please accept my apologies for the manner in which you were treated. I have spoken to the clerk and this was not her intent. We will continue to work with our staff to ensure they are able to convey their positive thoughts without offending you.

2/10 很差

真實旅客

商務旅客
不滿：整潔度、設施服務和住宿狀況
Not as advertised. Dilapidated motel with a Clarion shell. Very odd and disturbing.
於 2019 年 7 月住了 4 晚
M. Mills 於 2019年7月22日的回應
We are sorry we did not provide you with a good stay and are in hopes that you will reach out to our General Manager to learn in more detail what we could have done for you.

8/10 不錯

Dianne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
M. Mills 於 2019年7月11日的回應
Thank you for taking the time to rate our hotel.

6/10 一般

Melissa

不滿：職員與服務、住宿狀況和客房舒適度
There was no breakfast no one attended the breakfast it was awful
於 2019 年 7 月住了 3 晚

8/10 不錯

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The indoor pool and hot tub was nice along with the room
於 2019 年 7 月住了 2 晚
M. Mills 於 2019年7月9日的回應
We are very pleased to hear you enjoyed the room, pool, and your overall stay. We look forward to seeing you again soon.

8/10 不錯

Ed (Fowler, CO)

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It looks old and run down from the outside with the underside of upper outside walkways missing concrete. On the good sude the interior of lobby and rooms is very updated and nice. The pool was cool indoor to outdoor but the water was mirky and there were no towels there most of the time. The bar closes early if business is slow and breakfast was mediocre but sufficient.
於 2019 年 7 月住了 3 晚
M. Mills 於 2019年7月9日的回應
We are glad you stayed and had a nice time. We are finishing up the final stages of our major renovation of this hotel. Obvious it was more important to get the inside rooms completed as soon as possible. We are currently working on the exterior.

6/10 一般

Lindsey

不滿：職員與服務和住宿狀況
於 2019 年 5 月住了 1 晚
M. Mills 於 2019年7月5日的回應
Thank you for taking the time to rate our hotel.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice comfortable beds & pillows, nice cold a/c on a hot day.
於 2019 年 6 月住了 1 晚
M. Mills 於 2019年7月5日的回應
Thanks for your comments and the time to rate our hotel.

6/10 一般

真實旅客

於 2019 年 6 月住了 1 晚
M. Mills 於 2019年7月5日的回應
Thank you and please let us know what we can do to even make our hotel better for you.

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：住宿狀況
Check in was incredibly slow. Room did not have hot water. Had to change rooms.
於 2019 年 6 月住了 1 晚
M Mills 於 2019年6月17日的回應
We are very sorry about your lack of hot water, however, we are pleased you gave us the opportunity to make it right.

8/10 不錯

DD

家人同遊
讚好：設施服務
Quiet. Fairly clean, but not spotless. Check in was not pleasant. Lady did not know anything and the lady helping her gave me completely wrong directions on how to find my room. It was confusing and a bit anxiety provoking, but we found it. Overall, reasonably good hotel.
於 2019 年 5 月住了 3 晚
M. Mills 於 2019年6月9日的回應
Thank you for your comments, we are in fact working on training some new staff and we will put a larger focus on this for you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Great room! Hot water not so!
Overall the room was great. But we could not get hot water from the sink. When staff was told at checkout, we were told it could take up to 20 minutes to get hot water. Unacceptable.
於 2019 年 5 月住了 2 晚
M. Mills 於 2019年6月9日的回應
Thanks for the insight. You are correct about the delay for hot water and this is a new issue recently brought to our attention and we have already ordered the new part for our plumbing to correct this matter.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Good overall. Modern rooms, comfy beds, thick blankets. Minor complaint is hot water varied a bit. Barely hot enough one day, fine the next. Plenty of parking, good security. Far enough from freeway to be quiet yet close enough for easy access. Restaurants and supplies close by. Will stay there again next year.
於 2019 年 5 月住了 3 晚
M. Mills 於 2019年6月9日的回應
Thank you for your comments, we have corrected the hot water issue, as there was a failure in the system and new parts have been addressed. We all look forward to seeing you again.

2/10 很差

nancy

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
If you want a Spider Bite stay here.
If I were going to this area I would not stay here. We found dog food in our room, two huge black spiders and the facility was dirty. They also promised you a full breakfast and we got a sack of things you could get at Walmart and a breakfast burrito that you had to microwave, but no microwave in the area. I do a lot of traveling and this is not a convention center. The people at the desk at check-in stopped checking us in and waited on two other people before coming back to us. This was a real let down. We woke up the next morning and found bug bites on my two year old grand daughter. . .this place is a dump!!!!!
於 2019 年 5 月住了 1 晚
M. Mills 於 2019年5月31日的回應
We are very sorry that you did not enjoy your stay. The issues you encountered should not have occurred and we are taking steps to make sure it does not again. Please reach out to our General Manager as we want to make this visit right for you.

2/10 很差

真實旅客

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The front desk staff were very nice. However, the room smelled and there were stains on the bedding. We did not stay. It was very difficult to find another hotel due to graduation and flooding but we were not OK staying here. The lobby was remodeled the rooms were not nice at all.
於 2019 年 5 月住了 1 晚
General Manager 於 2019年5月22日的回應
I deeply apologize that we failed to meet your expectations regarding your recent stay. We pride ourselves on providing excellent service. I greatly appreciate you however sharing these details with me. I will work with my team to ensure we avoid making mistakes like this in the future. Thank you so much and we hope that you would consider staying with us if you ever found yourself in the Emporia area in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 8 晚
M. Mills 於 2019年5月2日的回應
Thank you for taking time to rate our hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 6 晚
M. Mills 於 2019年4月29日的回應
Thank you for taking the time to rate our hotel.

6/10 一般

Heather

讚好：整潔度、住宿狀況和客房舒適度
Great hotel; not-so great housekeeping
Overall I thought the whole trip was great. There was just a couple things that made me not want to give a better rating. First off, I arrived to my room to find standing water in my fridge. As well, whoever set up my key cards could only activate one card, and I had to make multiple trips to the front desk to get both working. Overall, the house keeping was terrible. It took them till almost the end of my stay to clean out my garbage cans and to give me new toilet paper. When I arrived, I barely had half a roll, and was easily out after 2 days. It took them till the 4th day of my visit to actually give me more toilet paper. That’s just downright disgusting and forced me to use the bathroom somewhere else. I was barely at my room most of my week so I couldn’t go and ask the front desk to do something about it.
於 2019 年 4 月住了 5 晚
M. Mills 於 2019年4月29日的回應
Thanks for the feedback. We need to hear your thoughts to make this a better place to stay.

6/10 一般

真實旅客

於 2019 年 4 月住了 6 晚
M. Mills 於 2019年4月29日的回應
Thank you for taking the time to rate our hoel.

8/10 不錯

Corey

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 4 月住了 1 晚
M. Mills 於 2019年4月16日的回應
Thank you for taking the time to rate our hotel.

4/10 欠佳

Sarah

不滿：住宿狀況
Was charged $25 for my dog after being old by the manager that I wouldn’t
於 2019 年 4 月住了 1 晚
M. Mills 於 2019年5月6日的回應
Please reach out to our General Manager to address this matter so we can make everything Right for you!

4/10 欠佳

真實旅客

商務旅客, 多人同遊
不滿：職員與服務、設施服務和住宿狀況
Never recommend. Never stay there again. A terrible hotel. Inside is nicely renovated outside HORRIBLE. Staff is unknowledgeable.
於 2019 年 3 月住了 1 晚
M. Mills 於 2019年4月30日的回應
We apologize that you did not enjoy your stay. We really believed that our complete interior renovation would have given you a better stay. Please reach out to our General Manager to discuss more of any other issues you may have had and we will do everything we can to satisfy you.

8/10 不錯

真實旅客

於 2019 年 3 月住了 2 晚
M. Mills 於 2019年4月10日的回應
Thank you for taking the time to rate our newly renovated hotel.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
Seems that they only use 5 rooms on regular basis and they are in the back along highway together. Bathroom shower water never got even warm. Was not cleaned even close to good from previous occupants. Breakfast room had no Tv, it was fend for yourself -which is fine but i prefer my pancake mix fresher than from a vending like dispenser, so nobody has to refilll food/coffee/cereal. 2 Oranges that were pass prime. We left and went out to eat. Should get a credit for that “breakfast”.
於 2019 年 2 月住了 1 晚
M. Mills 於 2019年3月4日的回應
We are sorry that you did not enjoy your breakfast. Sometimes we do get 'hit' hard and our staff is still getting used to the high quality of business we have become since our major renovation. Please feel free to reach out to our General Manager and he will be happy to discuss your stay in more detail and make sure you are please and return to our hotel.

8/10 不錯

Robin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff was very Friendly and helpful. Some construction going on, room was a little warm and would not cool down
於 2019 年 2 月住了 1 晚
M. Mills 於 2019年3月2日的回應
We will take a look at the heating unit in your room, however we are also very please to hear you enjoyed your stay and we look forward to seeing you again soon.

8/10 不錯

Timothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Arrived late and left early. No problems.
於 2019 年 1 月住了 1 晚
Lowell 於 2019年1月29日的回應
Thank you so much for you feedback. We hope you enjoyed your stay and that you will consider us for your lodging needs in the near future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an outstanding hotel for the money! The staff was helpful, friendly, and skilled. The room was spacious and beautiful. Everything is brand new. We enjoyed the larger size tv with HGTV for me and History channel for my husband. It was very quiet because we happened to be the only guests here. The only downside is that the pool water is cold because it is an indoor/outdoor pool in Kansas in January. We haven’t had breakfast yey, but I can’t wait.
於 2019 年 1 月住了 1 晚
Lowell 於 2019年1月11日的回應
Dear Valued Guest, Thank you so much for your feedback. We are pleased you enjoyed your stay. We pride ourselves on our guest being satisfied with their stay. We hope that you would consider staying with us again in the near future.

10/10 優異

Errol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff!
The staff went out of their way to make sure we were happy and comfortable!
於 2018 年 12 月住了 1 晚
Matt M 於 2019年1月2日的回應
Thank you for taking the time to provide us with the great feedback. We have gone out of our way to hire the best people in Emporia and it is nice to hear from you that they are in fact taking care of everyone. We look forward to seeing you again soon.

10/10 優異

Kelly (Albert lea, MN)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great hotel for the money. The r9om was clean, comfortable and quiet. Beds were comfy, shower was great for tall people and I was pleased with breakfast. They have an indoor/outdoor pool that looked inviting.
於 2018 年 12 月住了 1 晚
Lowell 於 2018年12月29日的回應
Thank you so much for staying with us. The team and I greatly appreciate your feedback as it shows us what we’re doing right and where we can improve. We hope to see you again and soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Very nice ..........................................
於 2018 年 12 月住了 1 晚
Lowell 於 2019年1月3日的回應
Thank you so much for your feedback. We greatly appreciate it.