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伊利海濱萬怡酒店的評價

3 out of 5
伊利海濱萬怡酒店
2 Sassafras Pier, Erie, PA

評價

8.8

優異

10 分評分，優異；1000 則評價中有 657 則" "
8 分評分，不錯；1000 則評價中有 185 則" "
6 分評分，一般；1000 則評價中有 69 則" "
4 分評分，欠佳；1000 則評價中有 43 則" "
2 分評分，很差；1000 則評價中有 46 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

XIAOYAN

家人同遊
讚好：職員與服務
The location of the hotel is very good, but the rooms are outdated and there are a lot of bugs stuck to the outside of the glass windows.
於 2021 年 8 月住了 1 晚
Hotel Manager 於 2021年8月30日的回應
Thank you for taking the time to share your experience with us. We appreciate your message and your feedback will be shared accordingly. We are glad that you enjoyed our prime location! We hope to see you again!

10/10 優異

Mikhail

讚好：整潔度、職員與服務和住宿狀況
Great spot
於 2024 年 5 月住了 1 晚

10/10 優異

Paul (Ballston Lake)

伴侶同遊
Wonderful location behind Presque Isle, view of the bay, great sunset, outdoor dining.
於 2024 年 5 月住了 1 晚

8/10 不錯

Robyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location for graduation ceremony and restaurant for celebration
於 2024 年 5 月住了 1 晚

8/10 不錯

Kandi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We didnt like the amount of walking to our room and then the parking sometimes we was close but mostly not.
於 2024 年 4 月住了 2 晚
Guest Experience Manager 於 2024年5月7日的回應
Dear Kandi,Thank you for taking the time to leave us feedback. Your dissatisfaction with a far walk is below our standards.I have shared your feedback with the Hotel Leadership to help stop dissatisfaction in the future. I hope we can exceed your expectations should you choose to stay with us again.

10/10 優異

Christine (Imperial)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Having the Bayview room completed my trip. Seeing the sun set and the moon reflecting off the water was well worth it, relaxing.
於 2024 年 4 月住了 1 晚

2/10 很差

Jose

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
They charged my card and never asked how i was paying, then charged it again for other hings, when asked about it it wasnt even on the computer, noone knew what happened.. Also they have a green choice i dont think is safe for anyone.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月30日的回應
Jose, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The refrigerator would not stay cold. Made it difficult to keep medication cold. I had to buy a cooler to do so. There were no garbage bags in the waste baskets. Luckily,I had Walmart bags, since I had to purchase a cooler, to place in baskets. Some icky stuff corroded on the front side of the desk. We cleaned it off. Kinda gross to be honest, whatever it was. Didnt receive our $10 off coupons at check in for bypassing housekeeping. The coupon could be used off dining at the hotel. That was corrected by our waitress at The Shoreline and when we returned to the hotel, there was another coupon on our door that evening. So, to sum it up this was my 2nd stay at this hotel, and I would absolutely stay again. The above comments arent make or break for me. Stuff happens, just making you aware.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月30日的回應
Christina, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 優異

Jenny

讚好：整潔度
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Jenny, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 不錯

Jodi

不滿：設施服務
Hidden charges I didn’t know about way too expensive will never come back. Hotel don’t even have a complimentary breakfast and we paid over $300 for the room. I know it’s bayfront but where’s my BREAKFAST!!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Jodi, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 優異

Brenda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful lake front, excellent staff, good food, conveniently located.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月30日的回應
Brenda, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 優異

Kimberly

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay here each time I travel to Erie for work. Convenient location, friendly staff, and great amenities.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 不錯

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Karen, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

2/10 很差

Melinda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Only one staff member was unhelpful. We waited for 3 hours for our room to be ready after requesting early check-in a couple days before. I asked what we could do while waiting - she gave us a brochure for downtown events. With eclipse traffic & no parking left downtown - it was not a feasible suggestion. She said they’d call me when the room was ready. She DID NOT CALL. After she stepped away from the front desk, I asked about our room & surprise it was ready! Amazing how that worked. Every other staff member was lovely. The plugs don’t hold phone chargers, so that was a pain. No napkins or tissue in the main room. Beautiful view.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Melinda, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
m
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
m, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 不錯

traci

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the view of the lake right outside the balcony. Beautiful
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月30日的回應
traci, thank you for your recent visit and for taking the time to provide a review, if there's anything we can do to earn a perfect 5, please let us know!

10/10 優異

Kimberly

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, friendly staff
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 不錯

Lovette

讚好：整潔度、職員與服務和住宿狀況
Convenient location when visiting colleges. Clean and comfortable. Food is excellent. View is amazing.
於 2024 年 3 月住了 1 晚

10/10 優異

Meg

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel we got to watch the sunset
於 2024 年 3 月住了 1 晚

8/10 不錯

Kayla

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The views
於 2024 年 3 月住了 1 晚

10/10 優異

carie (Beaver falls)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel!!
於 2024 年 3 月住了 1 晚

6/10 一般

Tejvir

於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Tejvir, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 優異

Marissa

於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Marissa, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 優異

Leslie

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable
於 2024 年 3 月住了 1 晚

10/10 優異

Heather

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice water views, great staff, clean and comfortable.
於 2024 年 2 月住了 1 晚

10/10 優異

Kelly

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月29日的回應
Kelly, thank you so much for taking the time to provide a perfect review! We're so glad you enjoyed your visit and look forward to hosting you again future.

10/10 優異

Madisyn

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月25日的回應
Madisyn, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 優異

Albert

於 2024 年 2 月住了 1 晚

10/10 優異

Brittney

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk lady in the day was the sweetest and made our stay so wonderful! And the young man in the evening was very helpful also.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月25日的回應
Brittney, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 優異

Suzanne

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Very nice hotel. Extremely accommodating and friendly staff! We were only here for 1 night for a funeral but they made everything as comfortable as they could for us.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月25日的回應
Suzanne, thank you for your visit and for taking the time to provide a perfect 10! We hope to see you again soon!

8/10 不錯

Scott

於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月25日的回應
Scott, thank you for your visit and for taking the time to provide a review. We're sorry you didn't enjoy all of the elements of your stay and hope you will give us another chance to delight you in the future.

10/10 優異

Edward

讚好：整潔度、職員與服務和住宿狀況
Clean. Friendly staff. Weather sucked while I was there but the view from the dining room should be amazing in sunny weather
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月25日的回應
Edward, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

8/10 不錯

Desirae

家人同遊
Smell
Overall, I really enjoyed the stay. My only complaint is the rooms smelled musty.
於 2024 年 1 月住了 2 晚

10/10 優異

Chris

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly checkin
於 2024 年 1 月住了 1 晚

4/10 欠佳

Matt

於 2024 年 1 月住了 1 晚

10/10 優異

CHANNY

於 2024 年 1 月住了 1 晚

10/10 優異

Rylee

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Jeremy

於 2023 年 12 月住了 1 晚

6/10 一般

Keith

家人同遊
讚好：整潔度
Marriott gone down hill
Expectations of marriot, not delivered. Yes, nice views as on Lake Erie. 70% of staff friendly. Food highly over rated and excessively over priced!! Room- uncomfortable beds, no microwave (needed for strict food requirements/allergy and celiac), worst refrigerator ever seen. On positive note- accepts dogs. Ours only barked when kids on upper room jumping and screaming and or running in the halways to the pool by our room- which was our entire stay. When checking out-they emailed our bill - correct name-wrong street-city-state associated with my name?!?
於 2023 年 12 月住了 2 晚
Courtyard Erie Bayfront 於 2024年1月3日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. Your feedback has been shared with the Front Office leadership as a way of developing experiences we deliver. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Yolanda

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff...
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月26日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Adam

於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月26日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Victoria

伴侶同遊, 寵物同遊
讚好：設施服務
Quiet, clean, good dinner, great staff!
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront 於 2023年12月26日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 欠佳

Robert

不滿：整潔度和住宿狀況
Very disappointed
Very disappointed with an issue with nats flying around the room. Very annoying and should not been seen in any hotel let alone one of this hype and price. I was offered a free breakfast and then a minimal discount on the room rate. Token efforts I thought with no sincere apologies.
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月18日的回應
Robert, thank you so much for visiting with us and for taking the time to provide a review. We're sorry that some aspects of the facility did not meet your expectations. We hope you will have the occasion to stay with us again in the near future.

10/10 優異

Sandy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
courtyard marriott erie bayfront
courtyard marriott erie was an absolutely amazing stay! check in was fast and easy. the room was extremely clean and had a great view of the lake! would definitely stay here again!
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月18日的回應
Sandy, thank you so much for your recent visit and for taking the time to provide a review! We hope you will have the occasion to visit Erie and to stay with us again soon!

10/10 優異

William

讚好：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

kevin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront 於 2023年12月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Sherra (Guelph)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location - excellent service.
於 2023 年 11 月住了 3 晚
Courtyard Erie Bayfront 於 2023年12月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

david

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Courtyard Erie Bayfront 於 2023年12月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Tracy (syracuse)

於 2023 年 12 月住了 1 晚
Courtyard Erie Bayfront Hotel 於 2023年12月26日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Dan

讚好：整潔度、職員與服務、設施服務和住宿狀況
I;m always favorably impressed by this facility, easy access to the Bayfront, clean, modern, great views of the bay, nice little lounge.
於 2023 年 11 月住了 1 晚
Courtyard Erie Bayfront 於 2023年12月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.