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新墨西哥艾斯帕諾拉 6 號汽車旅館的評價

2 out of 5
新墨西哥艾斯帕諾拉 6 號汽車旅館
811 S Riverside Drive, Espanola, NM

評價

6.2
10 分評分，優異；419 則評價中有 83 則" "
8 分評分，不錯；419 則評價中有 98 則" "
6 分評分，一般；419 則評價中有 83 則" "
4 分評分，欠佳；419 則評價中有 74 則" "
2 分評分，很差；419 則評價中有 81 則" "

6.6/10 

整潔度

6.8/10 

職員與服務

6.0/10 

設施服務

6.2/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
the room is big and clean. one of the service dose not famillar with the booking system so we spend much time for checking in.
於 2018 年 10 月住了 1 晚

10/10 優異

Ruben Aaron

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Perron
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月2日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

Lindsay (Durango)

家人同遊
讚好：職員與服務
Proprietors are kind people. They assisted us when our travel plans changed.
於 2024 年 3 月住了 3 晚
Nancy Y. 於 2024年4月2日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 不錯

Eleazar

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Felt safe. Traveled with kids, so that was important. Must deposit $100 cash, which I got back when I checked out. Room was clean. Shower was powerful and hot. Had a few issues with the TV and sink drain, but overall not a big deal. It is noisy there, but not terrible.
於 2024 年 3 月住了 3 晚
Brand Experience Team 於 2024年3月18日的回應
Hi Eleazar, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 優異

Joshua

讚好：整潔度、職員與服務和住宿狀況
Wonderful place. Love that dogs can stay free. Rooms are wonderful and comfortable
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年3月5日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

David

不滿：職員與服務和設施服務
Expensive for what it is
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月26日的回應
Hi David,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 不錯

Wilmer

讚好：住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Kevin

不滿：職員與服務和住宿狀況
Ok
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月23日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 優異

Teddy

讚好：整潔度和職員與服務
於 2023 年 12 月住了 2 晚

8/10 不錯

Cathy

寵物同遊
讚好：整潔度和職員與服務
Dogs stay for free!!
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月8日的回應
Hi Cathy,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 優異

Karl

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

James

商務旅客
讚好：住宿狀況
不滿：設施服務
The room is Okay. Fresh paint, nice refrigerator and microwave. Furniture and decor os dated. Kind of late 50's laminate. Floor is laminate too, better than carpet, but fairly scratched, and not shiney clean. Everything works, lights, water, unit style HVAC. Quiet enough. Almost impossible to get in and out of the parking lot. Up s steep slope directly on to a busy highway. No intersection, no traffic lights, no turn or acceleration lane. Half the parking lot is blocked off for resurfacing. Took everything out of the car. Looks to be in a rough part of town. Check in desk is glassed in and you pass your ID and credit card through a slot below the glass. Makes you wonder what you got into.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月26日的回應
Hi JamesThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 優異

Ellen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
I was here for 3 days and found the staff super friendly and responsive. I recommend this hotel for budget travel.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年12月7日的回應
Hi Ellen,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 欠佳

Brenda

商務旅客
不滿：設施服務和住宿狀況
Wanted a 1st floor room. There were 2 cars in the parking lot and front desk person said the lower rooms were full. There was no one there! Have stayed here several times: gap under room door so lots of light comes in, noise from hallway high when people walking by. Overall looks run down. Weird entry to parking lot. Dont think I'll be staying herebany more.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年12月5日的回應
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 欠佳

Paul

商務旅客
不滿：職員與服務
Rude!
Owner /Manager was super rude. Not helpful and probably shouldn't hold a customer service position.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年12月5日的回應
Hi Paul,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 一般

Evelyn

伴侶同遊
It was okay for the price but I found it too close to the highway
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Evelyn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Disappointing
The manager was not friend. It was hard fir me to understand what he was articulating. The room needed more cleaning. The bedspreads were dirty. Two adults stayed in two bedroom and i thought the price was expensive. I told the manger that there two adults staying the room. He gave us 1 key to share. We were not satisfied with the stay.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日的回應
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 優異

Kathleen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

4/10 欠佳

Sandra

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The room was clean, but bare bones, no fan in bathroom, no shampoo or conditioner, only two hardback chairs, or sit on the bed or else, advertised hot breakfast, when we asked where to find the hot breakfast, the host said" hot coffee" and gave me 2 thumbs up. I told him my reservation stated hot breakfast, he gave me another two thumbs up. Coffee was not in room, but downstairs and down the hall!! It is located next to a drive-in restaurant that caters to noisy customer cars until late. The highway is very noisy as well. No thanks, not again for us!
於 2023 年 10 月住了 2 晚
Nancy Y. 於 2023年10月17日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 很差

VICTOR

家人同遊
不滿：職員與服務和設施服務
O selected a king room- king bed. Receptionist set me up with a 2 quien bed smaller room. Realy bad experience. ☹️☹️☹️☹️☹️☹️☹️
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月17日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Joseph

不滿：職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Raquel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Checked me in for 3 rooms 3 night stay very quickly. We didnt spend much time due to sight seeing but we did enjoy the little bit of time we were there.
於 2023 年 9 月住了 2 晚
Brand Experience Team 於 2023年10月9日的回應
Hi RaquelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 優異

Lanita

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay
Front desk gave me a very quiet room. The bed was squeaky but overall I was pretty satisfied with the room.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月28日的回應
Hi Lanita, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 很差

Eldon

不滿：職員與服務
They denied me the room. I had to drive another 50mi before I could find another room.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月18日的回應
Hi Eldon, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 不錯

Angela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Basic clean, quiet room.
Motel 6's are very basic, nothing fancy. No food at the hotel but there's a Sonic next door. The rooms were clean and quiet. This one allows pets, which is what we needed. We stayed 3 nights. The people hanging out in the parking lot were sketchy, but so is Espanola in general. As a woman, if I was traveling alone, I would have preferred to stay elsewhere.
於 2023 年 9 月住了 3 晚
Brand Experience Team 於 2023年9月11日的回應
Hi Angela,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was OK
於 2023 年 8 月住了 1 晚
Brand Experience Team 於 2023年8月28日的回應
Hi Gary,Thank you for the perfect rating!Lilith#Team6

6/10 一般

Jeff

商務旅客
It’s okay
It’s an okay hotel. Not the best but not the worst.
於 2023 年 8 月住了 4 晚
Brand Experience Team 於 2023年8月28日的回應
Hi Jeff,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 不錯

Katherine (Kamuela)

於 2023 年 8 月住了 4 晚

8/10 不錯

Annalisa (--)

讚好：整潔度和職員與服務
不滿：住宿狀況
Struttura molto essenziale. Prezzo conveniente
於 2023 年 8 月住了 1 晚
Brand Experience Team 於 2023年8月21日的回應
Ciao Annalisa, Grazie per aver condiviso la tua recensione. Siamo lieti che ti sia piaciuto il tuo soggiorno! Maz K.#Team6

4/10 欠佳

Evelyn (San Gabriel)

不滿：職員與服務
於 2023 年 7 月住了 2 晚

10/10 優異

Ema

讚好：整潔度和住宿狀況
於 2023 年 7 月住了 1 晚

2/10 很差

Gina

於 2023 年 7 月住了 1 晚

6/10 一般

Vanessa

讚好：職員與服務
不滿：整潔度
!!
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年7月25日的回應
Hi Vanessa, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 優異

B

讚好：職員與服務
I slept well. Staff is 5 star 👌
於 2023 年 7 月住了 1 晚
Brand Experience Team 於 2023年7月17日的回應
Hi B,Thank you for the perfect rating!!Lilith#Team6

10/10 優異

Fernando

於 2023 年 7 月住了 1 晚

6/10 一般

April

讚好：整潔度
不滿：客房舒適度
Bed was hard, u can hear everything through the walls. No shampoo.
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年7月10日的回應
Hi April, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 一般

Jorge

讚好：整潔度和住宿狀況
不滿：職員與服務
Owner works there bad customer service skills
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年7月4日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Margarito

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Don't Leave The Light On!
Website is deceiving, it shows wooden flooring. Rooms do not have wooden flooring, they have carpet. Carpet is nasty and stained.
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年6月13日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般

Prashanty

家人同遊
不滿：整潔度和職員與服務
Okay room, nothing special
Room was okay, nothing special, no breakfast, no other facility. The room fair was more than room as per room standard
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年6月5日的回應
Hi Prashanty,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 不錯

Jose

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good location. Rooms near the stairs are noisy. No elevator to the second level. Room was clean.
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年5月30日的回應
Hi Jose, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 優異

Jose

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location and quiet.
於 2023 年 5 月住了 2 晚
Brand Experience Team 於 2023年5月30日的回應
Hi Jose, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 優異

John (Longmont)

於 2023 年 5 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Good for basic stay
Bed comfortable. Very basic room with only tv, fridge, microwave, 2 small soap bars, small towels. No coffee maker, no shampoo, no hair dryer. Good a/c. Friendly front desk.
於 2023 年 5 月住了 1 晚
Nancy Y. 於 2023年5月22日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 很差

Erma

寵物同遊
不滿：整潔度、職員與服務和住宿狀況
Dirty sheets in room. Management unwilling to provide a downstairs room because all rooms downstairs given to construction workers on jobs in the area! One positive thing. Management refunded charge for second night, as I cancelled that night because of the dirty sheets.
於 2023 年 5 月住了 2 晚
Nancy Y. 於 2023年5月22日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 不錯

Rob

家人同遊
讚好：整潔度
不滿：住宿狀況
於 2023 年 5 月住了 1 晚

2/10 很差

Otis

不滿：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 2 晚

6/10 一般

Sylvia

家人同遊
讚好：整潔度
Clean rooms, but not very friendly staff
於 2023 年 4 月住了 1 晚
Brand Experience Team 於 2023年4月17日的回應
Hi Sylvia,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 一般

Hillary

於 2023 年 3 月住了 1 晚

4/10 欠佳

Gary

不滿：整潔度、職員與服務、設施服務和住宿狀況
Note north and south. This means across the road from each other. Judging by the vehicles parked, the south side may be having success. The north side, which I stayed at, is delapitated.
於 2023 年 3 月住了 1 晚
Brand Experience Team 於 2023年4月3日的回應
Hi Gary,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Leonor

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
Super groceros
於 2023 年 3 月住了 1 晚
Brand Experience Team 於 2023年4月3日的回應
Hi Leonor,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6