The hotel is lovely and staff very nice but the service is not very quick? Waited over half an hour for a cheese sandwich and the following day half an hour for a quick prawn sandwich. Staff very nice though but breakfast not the best sadly. Had booked for 3 days breakfast but only had the first one and cancelled the remainder
Helen
於 2024 年 6 月住了 4 晚
8/10 不錯
Penelope
伴侶同遊
2024年6月9日
No lift but I knew that when booking. Lovely staff. Very good accommodation but I think a larger lounge would be good.
Wonderful outlook - just a shame there does not appear to be a decent walk/track around the pond. Not the fault of the hotel!
Penelope
於 2024 年 6 月住了 2 晚
10/10 優異
Moninder Singh
多人同遊
2024年6月7日
I’ve never seen so cleanliness in a hotel before.So impressive and helpful staff.
So peaceful and a very very clean hotel.
Definitely will be coming again.Highly recommend this Hotel.
Moninder Singh
於 2024 年 6 月住了 1 晚
6/10 一般
Wignarajasingham
伴侶同遊
2024年6月1日
讚好:整潔度、職員與服務和住宿狀況
We book for the holiday to enjoy the SPA, when we went there the receptionist said you have to pay £30.00 per person and it’s only two hours a day, it was very disappointed. It’s a small area spa no swimming pool??
And when we went inside the room there was no fridge to put our medication and the room phone not working, again the reception lady said no fridge in any of our room,☹️ when we check out next day one of the reception gentleman said some room got fridge??, it’s confusing us, other than that good staff and very clean hotel
Wignarajasingham
於 2024 年 5 月住了 1 晚
6/10 一般
Natalie
伴侶同遊
2024年5月26日
讚好:整潔度
不滿:職員與服務
Surprised by the cost about how run down it is, needs an update. A cheaper price would be more reflective of the hotel. Breakfast was nice. Our room was loud as it was situated right by the car park entrance, continuous flow of people no privacy.
Natalie
於 2024 年 5 月住了 1 晚
8/10 不錯
Vanita
親子同遊
2024年5月24日
讚好:整潔度、職員與服務和設施服務
The outside needed a cleaning. There were spiders and their webs everywhere.
Vanita
於 2024 年 5 月住了 1 晚
10/10 優異
claire
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A wonderful lakeside location with friendly and attentive staff, delicious breakfast and a heavenly body scrub treatment!