Fatrade Hotel with Pool

"Reasonable stay but not to the standard promised. Our room was large with sea view (through trees and past golf course) but it was quite dated. Breakfast was very poor; food generally was mediocre and over-priced. Hot and cold jacuzzis in spa were not working (allegedly due to maintenance but no work was being done). Most poor was that one of the four restaurants was not open; we were told that they only open it when they have enough bookings and that it serves the same food as another restaurant (this is not what it says on their website). "

"Beautiful resort with luxurious buildings to roam and relax in. Room was very clean, staff (especially Vijay from the resort centre) were exceptionally attentive. The pool was a good temperature, and there were multiple sections and seating areas. There's even a shopping area within the resort! Multiple restaurants with a different cuisine meant we didn't eat the same meal twice during our 2 day stay!"

"Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed "

"Beautiful retreat professionally maintained great service"

"A bit dated and food at the Azul restaurant not great. Nice landscaping and environs. "

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"Really dated I booked an indulgence room. It was terrible Swimming pool is in the shade and really cold water. Only 6 sun loungers around it because nobody went in the pool. Clean towels supplied smelt horrible. Always got dirty feet when I had a shower as they obviously don’t clean the floor"

"Room was very clean and staff very attentive. Food at the hotel was delicious. A lot of variety. "

"Great service and beautifully property."