Search Condo Rentals in Fayette

"I don’t mind that the hotel is old or under renovation—that’s understandable. The real issue is the staff, who clearly need proper customer service training. I chose this hotel only for its location and to get some rest during my trip. On my first stay, I arrived at 2:00 a.m. and ignored the receptionist’s rude attitude, assuming it was due to the late hour. However, on my return, I arrived at 5:00 a.m. and encountered the same receptionist with the same poor attitude. After waiting over three minutes at the door with no assistance, she complained when I opened it myself. When I asked for water for two rooms (six people), I was told only four very small bottles were allowed—no exceptions—so I had to drink tap water. I was also denied late checkout, couldn’t get more water, and even coffee was unavailable at 9:00 a.m. with no effort to restock. Overall, the experience was frustrating and humiliating. I would not recommend this hotel, especially if you expect basic respect and service."

"Lights in bathroom very dim, totally inadequate "

"Clean, friendly staff, nice happy hour and snacks and hot breakfast "

"Yes"

"Easy check in. Near lots of restaurants, Walmart, and the mall. Staff nice. Rooms large. Breakfast has eggs and meat in addition to cereals, waffles, etc... Will stay again. "

"Room smelled like smoke, door lock didnt work"

"Everything was 10 out of 10 at this hotel! I will be looking for other Best Westerns when I travel now. The check-in was smooth and friendly. The breakfast was amazing, loved the yogurt parfait station and coffee/cappuccino machine. And they helped me get my second night canceled. Amazing service! "

"No"

"Check in staff was so very courteous and fast. Made us feel comfortable."