2/10 很差
Kristen
家人同遊
2024年6月17日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We arrived early for our reservation (11:30AM) and were told they'd try to give us the first room that became available - check in time came at 3PM, room was not ready, were told it would be ready by 5PM. We waited until 5 and the room was still not ready. Staff were not communicative, very unprofessional in the way they were interacting with one another in front of customers, and didn't seem to care that we were inconvenienced. We canceled our reservation on the spot and booked another hotel nearby (thankfully there was something available).
Kristen
於 2024 年 6 月住了 2 晚