Head of Chezzetcook Fiddle Lake Hotels

"The advertised pictures must be photoshopped because the rooms don’t look nice and modern like that at all, instead old, outdated and in need of renovation and repairs. It’s advertised to have 24h staff to check-in but when we called to say we will check in late evening we were told it’s not possible because nobody will be there. When asked for solution was told to arrive before a certain time, which was of course not possible for us. Were then told our booking was anyway missing information and we have no guarantee for the room we booked. Eventually we were told someone will be there but it didn’t give a great feeling and worried us to maybe needing to find a different place last minute. Stayed twice at the motel and both rooms looked much more basic, outdated and could use a renovation. Our second visit the room smelled horribly of cigarette smoke. Our throat hurt from it. Asked for another room but it also smelled bad. Not all electric outlets worked. Walls could use cleaning and a fresh paint. There was a scary guy yelling all night in the parking lot of the motel and a car beeping. Hard to sleep. Overall we will certainly try to avoid staying there again. One positive: it was cleaned well in all areas and very cheap."

"Airport shuttle very convenient "

"choose a better place for the price"

"Check in staff member was very pleasant and it was quick and easy. Halls and rooms are dark and it is an older building. We had a room with a pull out sofa. There were no sheets/ blankets however they brought some no problem but the blanket was just a thin fleece one which wasn’t great. The exhaust fan in the bathroom was so loud that we couldn’t use it, needs to be replaced. Parking garage was great but a tad pricey. Breakfast was great! The banana muffins were delicious, lots of fresh fruit and the hash browns were really good. Hats off to the folks preparing the food as it was all well down and presented nicely! If you wanted bacon or sausage you had to pay for that however there were enough options without. The seating area was really nice also. Overall the stay was good with the breakfast being the highlight. "

"Nice Hotel "

"The onsite restaurant was fantastic! Great food. "

"Do not stay on a lower floor. The adjoining building and whatever powers the heat and AC sources made it impossible to sleep."

"Good breakfast options, no hot tub with the pool and no bathtub in our room."

"Clean Room, Modern Sleek Design."