會議設施
查看供應

25hours Hotel Florence Piazza San Paolino的評價

4 out of 5
25hours Hotel Florence Piazza San Paolino
Piazza Di San Paolino 1, Florence

評價

9.4

完美

10 分評分，優異；370 則評價中有 275 則" "
8 分評分，不錯；370 則評價中有 69 則" "
6 分評分，一般；370 則評價中有 16 則" "
4 分評分，欠佳；370 則評價中有 4 則" "
2 分評分，很差；370 則評價中有 6 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Ching Kuen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Nicola 於 2023年10月25日的回應
Ciao,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

8/10 不錯

Jas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice, clean and chic hotel!
於 2022 年 6 月住了 4 晚
Nicola 於 2022年6月15日的回應
The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next visit. Best Nicola Masini Front Office Manager

8/10 不錯

Bartosz

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 5 月住了 3 晚
Nicola 於 2024年5月13日的回應
Dear Bartosz,Thank you for taking your time to review us.Kind regardsNicola MasiniRooms Operations Manager

10/10 優異

Alik

讚好：整潔度、職員與服務、設施服務和住宿狀況
Cool hotel
於 2024 年 5 月住了 4 晚
Nicola 於 2024年5月11日的回應
Ciao Alik,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

8/10 不錯

roger

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Free minibar is only for the first day We’re there for 12 nights!
於 2024 年 1 月住了 12 晚

8/10 不錯

roger

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
Room could be cleaner, shower especially showed wear and tear.. Lobby was nicer than the room Location is great.
於 2024 年 1 月住了 6 晚

10/10 優異

Na (Azusa)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Nicola 於 2024年5月1日的回應
Dear Na,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager

10/10 優異

Domizia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very special Hotel with unique decoration, lots of amenities. Location is excellent near the train station. It has a big underground parking that is not common in the area. Would definitely book again.
於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月29日的回應
Ciao Domizia,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

6/10 一般

debi

家人同遊
讚好：整潔度、職員與服務和設施服務
Location was great
於 2024 年 4 月住了 1 晚
Nicola 於 2024年4月30日的回應
Dear Debi,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Best,Nicola MasiniRooms Operations Manager

10/10 優異

Luis (Panama)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel close to all. Its amazing. New and great. Gym all is so nice and new. Dont hesitate to book.
於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月29日的回應
Ciao Luis,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

edvin

讚好：整潔度、職員與服務和住宿狀況
It was a great stay
於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月24日的回應
Ciao Edvin,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Leonard (Easton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
we loved this hotel such a cool vibe and great location.
於 2024 年 3 月住了 6 晚
Nicola 於 2024年4月23日的回應
Dear Leonard,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

8/10 不錯

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff needs more training.
於 2024 年 4 月住了 5 晚
Nicola 於 2024年4月22日的回應
Dear Jacqueline,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

8/10 不錯

Christian

家人同遊, 多人同遊
讚好：住宿狀況
不滿：整潔度
Poca qualità nella pulizia della camera ( specie nel bagno ); doccia bella ma poco pratica. Ottima location; ristorante e colazione super
於 2024 年 4 月住了 2 晚
Nicola 於 2024年4月15日的回應
Dear Christian,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

8/10 不錯

Xiang Wei

家人同遊
讚好：職員與服務和設施服務
Average
於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月12日的回應
Dear Wei,Thank you for taking your time to review us.Kind regardsNicola MasiniRooms Operations Manager

10/10 優異

Johanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just stayed 3 days here and absolutely loved it, second time in Florence and we could not fault the hotel. Staff were great and the facilities were superb! Can’t wait to come back
於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月9日的回應
Ciao Johanna,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Kathie M

於 2024 年 4 月住了 3 晚
Nicola 於 2024年4月29日的回應
Dear Kathie,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

8/10 不錯

Nicole

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a cool hotel, attention to detail in the room decor was so fun! Loved our stay here, which we could have stayed longer
於 2024 年 3 月住了 2 晚
Nicola 於 2024年4月8日的回應
Dear Nicole,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Best,Nicola MasiniRooms Operations Manager

10/10 優異

Helen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Nicola 於 2024年4月6日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Tim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. So different and distinct in styling. Loved the red bedroom. Bathroom products were excellent and nice touches with some complimentary treats. The lounge area was nice to relax in after a long day sightseeing, with a glass of Prosecco. Great location. Would definitely come back.
於 2024 年 3 月住了 1 晚
Nicola 於 2024年4月5日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Clarissa (Milford)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Nicola 於 2024年4月5日的回應
Dear Clarissa,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager

10/10 優異

jill

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 11 晚
Nicola 於 2024年4月5日的回應
Ciao Jill,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Sophia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great and quirky hotel with very friendly staff. Only had 1 meal at the hotel which was ok but preferred to eat out. Gym facilities were excellent but got very busy in the morning. Size of balcony was disappointing, room for 1!
於 2024 年 3 月住了 3 晚
Nicola 於 2024年3月31日的回應
Dear Sophia,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

10/10 優異

Keith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in Hell. It was hilarious. Really good fun and completely whacky. Hotel is really convenient for all places of interest. Staff were outstanding. Will definitely stay again.
於 2024 年 3 月住了 3 晚
Nicola 於 2024年3月31日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Alejandro

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing decoration and attention to details.
於 2024 年 1 月住了 3 晚
Nicola 於 2024年3月28日的回應
Dear Alejandro,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Anna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were all very helpful and friendly. The rooms were in excellent condition, nice and spacious as well as being decorated to a high standard. The addition of a free mini bar was an excellent added bonus too! All other facilities at the hotel were well maintained, including the gym, sauna, and also the cinema, which made the experience even better. We did not have any food whilst at the hotel, however, we did have a drink, and the drink and service were again to a high standard. The location of the hotel was excellent: very near the centre/ central tourist attractions, near plenty of restaurants/ shops, and also not far at all from the station. Cannot recommend this hotel enough!!
於 2024 年 3 月住了 2 晚
Nicola 於 2024年3月20日的回應
Ciao Anna,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

8/10 不錯

Rohan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, you cannot go wrong with a 25Hours hotel. My only complaints would be that the thermostat was difficult to configure, and I wasn’t able to reduce it from 23c, making the nights a little uncomfortable. Additionally the pillows on offer are all soft and large, not great if you’re used to slightly firmer ones, as they did not offer any alternatives. Otherwise, the property itself is great; quirky, unique, well kept. Good facilities, nice dining areas, a great cafe and bakery.
於 2024 年 3 月住了 4 晚
Nicola 於 2024年3月20日的回應
Dear Rohan,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Desiree

讚好：整潔度、職員與服務和住宿狀況
Great hotel
於 2024 年 2 月住了 2 晚
Nicola 於 2024年2月26日的回應
Ciao Desiree,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Desiree

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Nicola 於 2024年2月3日的回應
Dear Desiree,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Alan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No. 1 Florence hotel
I have stayed in many Florence hotels over the years and this is my favourite to date. Good location close to the station. Good size bedroom, very clean, modern and quiet. Lovely breakfast, good bar and friendly staff.
於 2024 年 1 月住了 3 晚
Nicola 於 2024年2月3日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Melissa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Great Stay in Hell!
What a fun hotel! We stayed in hell, of course, and it couldn't have been cooler! The room was spacious, the staff was friendly, and the breakfast buffet was amazing! The only cons were our shower leaked, but we didn't know until we got ready to pack up and leave...and everything we'd stored next to the shower was soaked... Also, apparently in hell the gym is heated, so if you're going in there, beware. It was so hot!
於 2024 年 1 月住了 3 晚
Nicola 於 2024年2月3日的回應
Ciao Melissa,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Dave

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Nicola 於 2024年1月30日的回應
Dear Dave,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Loay (Bagcilar, Istanbul. Turke)

讚好：整潔度、職員與服務和住宿狀況
Amazing
於 2023 年 12 月住了 3 晚
Nicola 於 2024年1月30日的回應
Dear Loay,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Colin

讚好：職員與服務
於 2024 年 1 月住了 4 晚
Nicola 於 2024年1月30日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Jenita

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was as unique as it is beautiful! Loved every part of it! Would highly recommend
於 2024 年 1 月住了 4 晚
Nicola 於 2024年1月24日的回應
Dear Jenita,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Angelina

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Nicola 於 2024年1月24日的回應
Dear Angelina,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Lauren

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Nicola 於 2024年1月24日的回應
Dear Lauren,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Thierry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Nicola 於 2024年1月24日的回應
Dear Thierry,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

6/10 一般

Rebecca

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 12 月住了 2 晚
Nicola 於 2024年1月14日的回應
Dear Rebecca,Thank you for taking your time to review us. Kind regardsNicola MasiniRooms Operations Manager

10/10 優異

Steven

讚好：整潔度
於 2024 年 1 月住了 3 晚
Nicola 於 2024年1月13日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

Laura

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
25 hours
25 hours is a fun hotel in Florence! We stayed in the “hell” side and found the rooms to be comfortable and clean. The mini fridge was also stocked and free for guests with local goodies - we really enjoyed the local chocolate. Downstairs was also complete with a cafe, restaurant, and shopping which we enjoyed. The only item of note is the shower is directly in front of the toilet (not sure if this is all rooms or just our room) but the water went everywhere). Overall, I’d stay here again!
於 2023 年 12 月住了 2 晚
Nicola 於 2024年1月13日的回應
Dear Laura,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hell is the new heavenly
A great location for a few days in Florence. Near the train station and all the main sights. Also loved hell room. Really made us laugh, with great attention to detail.
於 2024 年 1 月住了 2 晚
Nicola 於 2024年1月13日的回應
Dear Guest,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Astrid

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Anbefales sterkt - en opplevelse!
Vi hadde et fantastisk opphold og kommer uten tvil tilbake. På puten stod det ‘almost home’ og slik var komforten og atmosfæren. Rik på fasiliteter. Deilig frokost og ellers god mat og drikke. Bodde på rødt rom med dør ut til hagen. Stilig og koselig i kombinasjon. Hyggelige mennesker. Perfekt lokasjon.
於 2023 年 12 月住了 3 晚
Nicola 於 2024年1月13日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 優異

mario

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great place great option to stay special thanks to Giorgia at the check in desk
於 2023 年 12 月住了 3 晚
Nicola 於 2023年12月29日的回應
Dear Mario,I am so glad to hear that you have enjoyed your stay with us. I thank you for mentioning Giorgia in your feedback. It is extremely rewarding for the team to get such gratitude from our guests.We then look forward to your second stay at 25hours Hotel Sanpaolino.Best Nicola MasiniRooms Operations Manager

10/10 優異

Marilyne

讚好：整潔度、職員與服務和住宿狀況
Great hôtel and convenient location. Loved the design of the room from hell
於 2023 年 12 月住了 2 晚
Nicola 於 2023年12月26日的回應
Ciao Marilyne,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

2/10 很差

Félix

伴侶同遊
不滿：職員與服務和設施服務
Rooms on the street are noisy with drunk people under your windows all night long. The staff is nice if you don’t need anything but when you ask for service you better be ready to pay for anything and they are not keen on finding solution if a problem arise. The rooms are ok but I am not a fan of transparent doors for bathroom and toilets. Intimacy not as its finest. Floor had old coffee marks and electric wires were not even masked in some places. Pretend to be fancy but the service is not in line with the price
於 2023 年 12 月住了 3 晚
Nicola 於 2023年12月26日的回應
Dear Felix,I thank you for your feedback detailing your stay at 25hours Hotel Sanpaolino.I am sorry however to hear that the room position was not to your full satisfaction. Kindly allow me to mention that we were ready and available to change the room if requested. Best regardsNicola MasiniRooms Operations Manager

10/10 優異

Jonathan

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Nicola 於 2023年12月22日的回應
Dear Jonathan,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Cody

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great ambience
My wife and i spend two nights here at 25 hours in Florence and wish we could had stayed long. This hotel had the best ambience of any hotel we've ever been. Highly recommend.
於 2023 年 11 月住了 2 晚
Nicola 於 2023年12月16日的回應
Dear Cody,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 優異

Frederick

讚好：整潔度、職員與服務和住宿狀況
God is in the details. I stayed at the Hell-themed room and it just blew me away. Love the quirky and
於 2023 年 12 月住了 4 晚
Nicola 於 2023年12月16日的回應
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

6/10 一般

Pete

讚好：整潔度和住宿狀況
Well designed, could be even better
I really loved the design of the hotel, it's very clear that a lot of thought has gone into it with all the small touches. The downstairs is incredibly designed and feels very luxurious. I like the cafe, lobby, restaurant and bar areas they were ideal! The rooms were well designed. They could be better by improving the soundproofness. I could hear stomps on the ceiling on numerous occasions and when someone shut their door in the corridor the bed in my room shook. If these elements were improved then the hotel would dramatically improve.
於 2023 年 12 月住了 2 晚
Nicola 於 2023年12月11日的回應
Dear Pete,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager