住宿入口

聖伽洛宮酒店的評價

4 out of 5
聖伽洛宮酒店
Via Lorenzo Il Magnifico 2, Florence, FI

評價

8.8

優異

10 分評分,優異;1001 則評價中有 520 則" "
8 分評分,不錯;1001 則評價中有 382 則" "
6 分評分,一般;1001 則評價中有 63 則" "
4 分評分,欠佳;1001 則評價中有 22 則" "
2 分評分,很差;1001 則評價中有 14 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

YI HSIEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
自駕開車的好選擇
地點優良,在翡冷翠的ZTL外面,且提供停車位,是個開車旅行的好選擇 此飯店也是Alitalia的簽約飯店,早餐還可以選擇在花園用膳,整體來說非常不錯
於 2019 年 9 月住了 1 晚
San Gallo Palace 於 2019年10月1日的回應
Dear Yi Hsien, thank you so much for your wonderful review. We hope to welcome you back very soon All the best

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 5 晚
Michael Giuliano 於 2019年8月6日的回應
Dear Guest, Thank you for sharing your experience on Hotels.com! San Gallo Palace

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Michael Giuliano 於 2019年7月12日的回應
Dear guest, Thank you for sharing your experience at San Gallo Palace, we are happy you enjoyed your stay!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚
Oana Stancu 於 2017年12月4日的回應
Gentile Ospite, Grazie di aver valutato l'hotel San Gallo Palace su Expedia. Speriamo di ospitarla nuovamente presto, Cordiali Saluti San Gallo Palace

10/10 優異

彥平

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境乾淨整潔.服務人員親切..美中不足有兩天客房清理時沒有換廁所浴巾

8/10 不錯

chunjie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

YuHua (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
nice hotel with 20 mins walk to old town area. self parking is nearby.

8/10 不錯

suk yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

WAI LING (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay for Pitti filati Show
Quiet and convenience area. Near to Pitti Filati venue with shuttle bus service.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Kelly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very helpful, friendly staff. Clean property with beautiful courtyard sitting area.
於 2024 年 5 月住了 2 晚

8/10 不錯

Lucas

讚好:整潔度、職員與服務和住宿狀況
Great breakfast, helpful staff
於 2024 年 5 月住了 1 晚

10/10 優異

Elvia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was amazingly big, and had a bottle of champagne in the room for us as a gift. The staff was super friendly. The hotel was beautiful and the lanscaping and courtyards were gorgeous. The hotel is walking distance to everything so we saved $$ on taxis.
於 2024 年 5 月住了 3 晚
Allegroitalia Hotel San Gallo Palace 於 2024年5月17日的回應
Dear Elvia,thank you very much for the beautiful review! We are glad to know that you had a great experience staying at out hotel.We hope to welcome you again in future!Best Regards,

8/10 不錯

Sabrina

於 2024 年 4 月住了 1 晚

8/10 不錯

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bed was soft but the pillows were firm. No heat but that’s because the city ordered everyone to stop using heat after 4-24 presumably to save on fossil fuel usage
於 2024 年 4 月住了 3 晚
Allegroitalia Hotel San Gallo Palace 於 2024年5月17日的回應
Dear Sara,thank you for your feedback! We're looking forward to welcome you! Best Regards,

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was just unbelievable and the staff were top notch. An extremely pleasant three night stay for a mother and son.
於 2024 年 3 月住了 3 晚
Allegroitalia Hotel San Gallo 於 2024年4月9日的回應
Dear Christopher,thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our breakfast and that our staff provided top-notch service throughout your stay.We hope to have the pleasure of welcoming you both back for another memorable stay in the future!

6/10 一般

Catherine

家人同遊
Older
於 2024 年 3 月住了 1 晚
Allegroitalia Hotel San Gallo 於 2024年4月9日的回應
Dear Catherine,We appreciate your comments, and we're sorry to hear that you found our hotel to be dated. We are constantly working to improve and modernize our property to provide a more comfortable and satisfying experience for our guests. We would love the opportunity to show you the improvements we are making.We hope to welcome you back in the future and provide you with an unforgettable experience.

10/10 優異

José Manuel Madrid

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelent place and not too far from the city centre
於 2024 年 2 月住了 4 晚
Allegroitalia Hotel San Gallo Palace 於 2024年3月4日的回應
Dear José, thank you very much for your review! Greetings from Florence!

8/10 不錯

Karen

讚好:整潔度、職員與服務和住宿狀況
I had a spacious double room with a terrace. Breakfast options were great. If you enjoy walking and discovering new neighbourhoods then the location is fine. Personally for a weekend trip would have preferred a more central location.
於 2024 年 2 月住了 2 晚
Allegroitalia Hotel San Gallo Palace 於 2024年3月4日的回應
Dear Karen, thank you for your nice review! We're looking forward to welcome you again!

10/10 優異

Jovan

於 2024 年 2 月住了 2 晚
Allegroitalia Hotel San Gallo 於 2024年4月9日的回應
Dear Jovan,thank you for sharing your feedback with us.We hope to welcome you back in the future.Thank you again for choosing us and for sharing your feedback.

8/10 不錯

Angelo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
San Gallo Palace Staff 於 2024年1月29日的回應
Grazie per la sua recensione. Vi aspettiamo negli hotel Allegroitalia.

10/10 優異

Terence (London)

於 2023 年 9 月住了 1 晚
San Gallo Palace Staff 於 2023年12月15日的回應
thank you so much for your review.waiting for welcoming you back in one of uur hotels and resortsAll the best

10/10 優異

Todd (Seattle)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
delightful, slightly old fashioned hotel. Nice staff, walkable to the important sights
於 2023 年 9 月住了 1 晚
San Gallo Palace 於 2023年11月10日的回應
Dear Todd,thank you so much for your review. We are very happy that you appreciated our hotel and staff. Hope to welcome you bacj soon in one of our Allegroitalia Hotels

10/10 優異

Sarah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Stefania Hotel manager 於 2023年10月13日的回應
Thank you for your review!

10/10 優異

Katherine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel! The rooms are large with a separate dressing area. The air conditioning is wonderful! The bedding is soft and welcoming! I strongly recommend this hotel!
於 2023 年 10 月住了 3 晚
San Gallo Palace Staff 於 2023年10月10日的回應
Thank you so much for this review. We are happy that you appreciated our hotel, rooms and bed.We hope to welcome you back soon!

6/10 一般

Alexander

讚好:整潔度、住宿狀況和客房舒適度
A good stay
Very nice staff. Room okey. Had to see to refills in the room by ourselves. All towels were changed everyday, which is not good for the environment. Breakfust okej. Nice garden bar in the evening. Two very nice cafes/bars next to the hotell.
於 2023 年 10 月住了 4 晚
San Gallo Palace 於 2023年10月10日的回應
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our friendly staff and the enjoyable aspects of your stay, such as the garden bar and the nearby cafes/bars.We also appreciate your constructive comments, which will help us improve our services. We understand your concern about the environment, and we are actively working to implement more sustainable practices, including offering guests the option to reuse towels.Dear AlexanderYour feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,

6/10 一般

Kalinka Koleva

不滿:住宿狀況
I have stay in the disable room, as no other room was available. I booked originaly ro stay in nunior suite, but the room was in the basement and was very dark and unwelcomed. The room which i was given did not much the price which i paid. I did not receive any money back. The daily clining was not up to good standard.
於 2023 年 10 月住了 3 晚
Stefania Hotel manager 於 2023年10月7日的回應
Dear Kalinka,The room you had booked and which we assigned to you is a very beautiful ground-floor junior suite with a spacious garden, a large double bedroom, a sitting area, and a bathroom. The fact that you didn't appreciated it surprised us. Perhaps you simply don't prefer ground-floor accommodations, or maybe the sun wasn't shining at that time. In an effort to accommodate your preferences, I then offered you a new spacious room on the second floor with a balcony and a very big bathroom, which is also accessible to people with disabilities. Honestly I've never received such an unpleasant comment. Accessible rooms for people with disabilities are more spacious and appreciated by all guests. Your comment seems out of place and inappropriate, as if accessible rooms shouldn't be sold on an equal footing with others. Your comment speaks more about you than it does about us, and it seems unnecessary to respond further.Sincerely,

10/10 優異

Eduardo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
San Gallo Palace 於 2023年10月3日的回應
thank you so much for your review

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
A good quality hotel, well maintained and in good condition. Friendly and knowledgeable staff. A modern room, clean-no complaints. I would highly recommend this property.
於 2023 年 9 月住了 2 晚
San Gallo Palace 於 2023年10月2日的回應
thank you so much for your review.We hope to welcome you back soon in one of pur Allegroitalia hotels and resorts

10/10 優異

Don

於 2023 年 9 月住了 1 晚
San Gallo Palace Staff 於 2023年10月19日的回應
Thank you very much for your reviewWe hope to welcome you back very soon.All the best

10/10 優異

TUGBA

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
San Gallo Palace 於 2023年9月25日的回應
thank you very much for your review

10/10 優異

mozhgan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a perfect place to stay
於 2023 年 9 月住了 3 晚
San Gallo Palace Staff 於 2023年9月25日的回應
thnak you so much for yoour review. it0ps such a pleasure to hear that your stay was perfect.

10/10 優異

Jane

讚好:整潔度、職員與服務、設施服務和住宿狀況
Holly at the bar was wonderful!
於 2023 年 9 月住了 1 晚
San Gallo Palace Staff 於 2023年9月18日的回應
Thank you so much. I'll tell Holly :-)

10/10 優異

Patrick

讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was great. Close enough to lots of the major attractions but far enough away from the craziness
於 2023 年 9 月住了 4 晚
San Gallo Palace Staff 於 2023年9月13日的回應
thank you so much for your review!

8/10 不錯

Leslie

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Functional in Florence
The hotel was fine. It was located about 15-20 minute walk from Florence’s most famous sites. The service was excellent: cabs available within 5 minutes, luggage storage etc. The rooms themselves were functional but dated and the towels were old and discoloured. Nice outdoor patio for cocktails.
於 2023 年 9 月住了 1 晚
STEFANIA HOTEL MANAGER 於 2023年9月11日的回應
Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our hotel's location convenient for exploring Florence's famous sites and that you appreciated the excellent service we strive to provide.We appreciate your candid comments about our rooms and towels. Please accept our apologies for any inconvenience you experienced in this regard. Your feedback is important to us, and we will use it to make necessary improvements.We're pleased to hear that you enjoyed our outdoor patio for cocktails. It's always great to know that our guests can relax and unwind in a pleasant atmosphere.We hope you had a wonderful time exploring Florence, and we would be thrilled to welcome you back in the future. If there's anything specific you'd like to see improved during your next visit, please don't hesitate to let us know.Thank you again for choosing our hotel for your stay, and we look forward to serving you again in the future.Warm regards,

8/10 不錯

Ayaka

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Poor bathroom ventilation
於 2023 年 9 月住了 3 晚
STEFANIA HOTEL MANAGER 於 2023年9月11日的回應
Thank you for your review. We apologize for the bathroom ventilation issue you experienced. Your comfort is essential, and we're working to resolve it promptly. We hope to welcome you back for a better stay in the future.Best regards,

10/10 優異

Daniel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like to locatio
於 2023 年 9 月住了 1 晚
San Gallo Palace Staff 於 2023年9月9日的回應
Dear DabielThanks for the reviewSp

6/10 一般

Ebba

讚好:職員與服務
不滿:住宿狀況
於 2023 年 8 月住了 4 晚
San Gallo Palace 於 2023年8月21日的回應
Dear Guestcan you let us know how was your stay and the motivition of your evaluation

8/10 不錯

Bridget Aileen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was perfect for what we needed. Walkable to main sites in Florence (1mile). Although there was AC, could not adjust the temperature to make it cooler in my room. The restaurant on site was perfect and staff were exceptional!! I would stay here again.
於 2023 年 8 月住了 3 晚
San Gallo Palace Staff 於 2023年8月21日的回應
Dear Bridget,thank you for yuour review. We are happy that you loved the property ant the restaurant. Our staff is very satisfied when our guests are appreciating their service.

10/10 優異

Laramie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms are beautiful and clean, the property is gorgeous and has a fantastic bar area. This became our regular spot every night, the bartender Holly was amazing. Great service, conversation, and drinks. We came back every night of our stay to chat with her and enjoy the patio. Thank you Holly! The bar became one of our favorite late night spots in Florence. The main areas are a 20-30 min walk which isn’t too bad. We had the hotel call us cabs nearing the end of our stay since we were tired of walking. It’s romantic and quiet here away from the main touristy part. On the last night of our trip my fiancée proposed to me in front of the patio! This hotel has 5 star service and atmosphere and is now one of our fondest places as a couple.
San Gallo Palace Staff 於 2023年8月17日的回應
Dear Laramie,we are so happy that you loved our hotel and bar. Holly thanks you for this comment. We hope to welcome you every year for celebrating your anniversary from the proposal :-)

10/10 優異

Amy

於 2023 年 7 月住了 1 晚
San Gallo Palace 於 2023年8月14日的回應
Thank you so much for your review. We wait for welcome you back in our Allegroitalia hotels and resorts.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
San Gallo Palace 於 2023年8月14日的回應
Thank you so much for your review. We wait for welcome you back in our Allegroitalia hotels and resorts.

10/10 優異

Lisa

於 2023 年 7 月住了 1 晚
San Gallo Palace 於 2023年8月14日的回應
Thank you so much for your review. We wait for welcome you back in our Allegroitalia hotels and resorts.

8/10 不錯

Staffan

家人同遊
讚好:整潔度
於 2023 年 7 月住了 1 晚
San Gallo Palace 於 2023年8月14日的回應
Thank you so much for your review. We wait for welcome you back in our Allegroitalia hotels and resorts.

8/10 不錯

Helen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
San Gallo Palace 於 2023年7月17日的回應
Thanks for your review. We are waiting for welcoming you back here or in another of the Allegroitalia Hotels

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 6 晚
San Gallo Palace 於 2023年7月4日的回應
Thank you so much for your reviews

10/10 優異

Olivia

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice hotel. Nice breakfast and facility. About a 20 min walk from city centre. Really happy with how big the room was and even had a patio.
於 2023 年 6 月住了 3 晚
San Gallo Palace Staff 於 2023年6月26日的回應
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and had a pleasant experience overall.We take pride in offering a delicious breakfast and excellent facilities to enhance our guests' comfort. It's great to know that you appreciated these amenities during your visit.While we're situated a bit away from the city center, we're glad that the 20-minute walk didn't hinder your enjoyment. We believe that being slightly removed from the hustle and bustle can provide a more serene and relaxing atmosphere.We're delighted that the size of your room exceeded your expectations, and the patio must have been a lovely addition to your stay. It's always our goal to provide spacious and comfortable accommodations for our guests to unwind and feel at home.Thank you once again for choosing to stay with us, and we hope to welcome you back for another exceptional experience in the future.

10/10 優異

Catherine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
San Gallo Palace 於 2023年6月1日的回應
thank you so much!

8/10 不錯

Teri

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was very friendly and helpful, hotel was wonderful. Location was not as convenient as we hoped.
San Gallo Palace 於 2023年5月30日的回應
THANKS FOR YOUR REVIEW

8/10 不錯

Chantil

多人同遊
讚好:職員與服務和住宿狀況
The front desk staff was very friendly and accommodating! Our room was nice with a patio. We were very happy with everything except for housekeeping. Nothing was replenished daily. We had to ask for coffee pods, toilet paper, towels and washcloths. The hotel has a bar next door and we enjoyed an expresso martini there and just to the left of the hotel there are two wonderful cafés for a light breakfast or lunch. A good 20 minute walk to the Plaza but easy to find if you are using an iPhone map. Overall we recommend if you are looking for a decent, affordable stay in Florence
於 2023 年 5 月住了 3 晚
San Gallo Palace Staff 於 2023年5月24日的回應
Thnak you for your review. Happy that you enjoyed the staff, the location an the garden bar. Sorry for the housekeeping hope that we solved bringing everything to you-