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佛羅倫斯市中心民宿的評價

3 out of 5
佛羅倫斯市中心民宿
Viale Giovanni Amendola 34, Florence, FI

評價

7.8

不錯

10 分評分，優異；697 則評價中有 197 則" "
8 分評分，不錯；697 則評價中有 288 則" "
6 分評分，一般；697 則評價中有 130 則" "
4 分評分，欠佳；697 則評價中有 51 則" "
2 分評分，很差；697 則評價中有 31 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

tsz kei

讚好：職員與服務、設施服務和住宿狀況
The receptionist is very helpful and polite. The room is exactly same as photo. You can see the Duomo. Not much food selection in their snack bar but you can still buy the pastry within 3 mins walking. Safe for solo trip.

10/10 優異

Chia Chung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff when we checked in.
於 2019 年 7 月住了 3 晚
dom 於 2019年7月11日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Simon

讚好：整潔度和職員與服務

6/10 一般

真實旅客

讚好：職員與服務和住宿狀況
不滿：客房舒適度
we stayed in a big room. it's looks comfortable. but we asked a double bed. they gave us two single beds and put it together. And there is no cup, just two disposable plastic cups , and any disposable toiletry in there. That makes a hotel like a hostel... Besides, the location is a little bit far from city center. If you have consideration on communicate time, you have to think about it again. Except the former, others are good enough.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超级推荐！
无敌山景，干净可爱，先生超级喜欢酒店给的橄榄油的洗发洗澡液#^_^# 墙壁上还有圣母百花画像，虽然很简单，但是很漂亮^ω^

8/10 不錯

Steve (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room
Location is little bit far from station,but everything with high quality

4/10 欠佳

Yolanda (Hong Kong)

不滿：住宿狀況和客房舒適度
If u don't like convenience! 中伏之選**
Choosing this hotel If u don't mind it's far away from central (station). While u see there are full of leisure n fun in most of the sightseeing points at night， however u need to back to the hotel due to its a bit far away, I believe u will bit dissatisfied about it. Besides, there's no transport back to the inn unless taxi around 21:00. We've ordered a supervior double room but we have got three single bed instead , haha Comparatively, this is a more clean hotel. and that's it.......

4/10 欠佳

Cindy Chow (Hong Kong)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
unhelpful staff
We wasted around 15 euro because of their unhelpfulness. The staff told us that there is a discount for the guest in the opposite parking lot. They gave us the discount card in the last moment after we checked-out. However, it's too late as we must insert the discount card when the car first parked inside the parking lot.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
还可以
从火车站坐公交车坐了挺多站 下车之后又走了一段路终于找到了 不过酒店房间的环境挺不错 住的很舒服 浴室也挺大的 比较满意

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Far from main station but nice place
The staff do not really know what are the sights or attractions in Florence . No free wifi but room is nice though u hv to take a bus from SMN to the hotel. Not a lot of food choices around. The room is nice n clean but shower design is elevated so water may flow onto the toilet floor but since it's a wet area it can be forgiven .

6/10 一般

Alessio

伴侶同遊
讚好：職員與服務
不滿：整潔度
posizione comoda, garage consigliato a poca distanza. possibilità h24 di acquisto accessori beverage and food presso la reception. Pulizia/cura migliorabile della camera (es. segni delle scarpe sul soffitto per uccidere le zanzare), bagno ok. TV non visualizzabile dal letto perchè fissata al muro ma perpendicolare al letto stesso.
於 2024 年 5 月住了 1 晚

10/10 優異

Alberto

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great!
於 2024 年 5 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月14日的回應
Dear Alberto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯

Anahita (FOLSOM)

於 2024 年 4 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月10日的回應
Dear Anahita,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 優異

Zulma

伴侶同遊
讚好：設施服務和住宿狀況
La ubicación es bastante buena, desde el hotel puedes caminar a casi todas las zonas de interés. Es bastante amplio, la regadera es buena.
於 2024 年 4 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年4月27日的回應
Estimado Zulma,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,B&B Hotel Firenze City Center

2/10 很差

kevin

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No iron, never refreshed the towels on a daily basis… as a matter of fact they took our towels and didnt replace them… phone didnt work…. Went to concierge with some questions and concerns and they mentioned that they were too busy to answer general questions. Hahaha we thought they were joking but were so serious. Bathroom has filthy. I really don't recommend this and i never write reviews ,so u know this is bad when i have to start!
於 2024 年 4 月住了 3 晚
B&B Hotel Firenze City Center 於 2024年4月27日的回應
Dear Kevin,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,B&B Hotel Firenze City Center

10/10 優異

Micheal

伴侶同遊
讚好：設施服務
Beautiful view of Florence from the balcony.
於 2024 年 4 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年4月27日的回應
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel Firenze City Center

6/10 一般

Paola

多人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
VERY noisy, photos do not like the real rooms, poor room facilities.
於 2024 年 4 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月10日的回應
Dear Paola,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 優異

Courtney

多人同遊
讚好：整潔度、職員與服務和住宿狀況
This was an amazing and easy place to stay at!
於 2024 年 4 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月10日的回應
Dear Courtney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 欠佳

giuseppina

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
The overall condition of the room is poor. Although, the location have good access to the center of the city and the staff was very nice
於 2024 年 3 月住了 1 晚

6/10 一般

Julie

讚好：整潔度、職員與服務和住宿狀況
Wasn’t as close to all the walking areas. But it was less expensive so if you pay more you stay closer to the city center.
於 2024 年 3 月住了 3 晚

10/10 優異

Lorenzo

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was just pleasantly surprised with the hotel, because I had looked at many, many hotels, looking for a nice, cheap one. Many were at minimum double the price as you guys; nice, but double the price. Seeing your guys’ hotel, it still looked nice despite the price drop. And, I liked the simple, modern look. This was my second time in Italy, and I really enjoyed the hotel; I liked coming home to it after the end of every day, felt like home. It was about a 15 min walk from all the sights, restaurants, etc that I was going to, but it was okay. Staff was always very nice and helpful, I appreciated that; I even got to use one of your adapters free of charge for my entire stay, because mine didn’t work, and all I had to do was return it. Was moved to a new room because of noise from kids, fast and easy. Had a very enjoyable experience. Thank you! Next time, maybe I’ll even get a nicer room, if available, and possible for me!
於 2024 年 2 月住了 5 晚

10/10 優異

Yu Wen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚

8/10 不錯

STEFANO (Roma)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo punto d'appoggio, qualità della biancheria da letto e da bagno economica. Wifi non funzionante. Eleonora grazie di tutto , ottima receptionist.
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：住宿狀況和客房舒適度
不滿：職員與服務
atendimento poderia ser melhor, a acomodação é boa
於 2023 年 12 月住了 3 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯

Carla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Dear Carla,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 優異

jihee

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
버스 정류장과 가깝고 체크인이 간편해서 빠르게 처리되었습니다. 로비에 다양한 물품을 살 수 있게 구비되어 있어 편리해요.
於 2024 年 1 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Not for everyone
Service was good but the single room is poorly designed. The shower is extremely small even for an average sized person. Not very generous with the accomations either. Was only given 2 towels (1 small and 1 big), 1 pillow, and no issue box. Buffet was just average.
於 2024 年 1 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 優異

Andrea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy limpio y un excelente servicio del personal

8/10 不錯

ROBERTA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Buon rapporto qualità/prezzo. Hotel semplice ma onesto. Situazione conforme alle proposte.
於 2023 年 12 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Gentile Roberta,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,

10/10 優異

Giada

於 2023 年 11 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Gentile Giada,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 優異

Tinatin

於 2023 年 12 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Gentile Tinatin,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 優異

PyoungGon

於 2023 年 11 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Dear PyoungGon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 優異

Flavio (Raleigh)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

Stephen

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good area to walk around as it is flat almost everywhere you go. Plenty to see and good eating out as well. Hotel staffed 24 hours and staff are ready to answer any questions in a variety of languages as well.
於 2023 年 9 月住了 2 晚

10/10 優異

Stella

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Gentile Stella,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

6/10 一般

Joselyn

讚好：職員與服務
於 2023 年 10 月住了 3 晚

10/10 優異

Lauren

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were incredibly accommodating after I arrived and realized my dates were mixed up. They got me into the same kind of room I originally booked, and worked with me on a refund for my initial trip. The room was very simple but perfect for a place to rest and clean up between outings. Smart TV meant I could connect and watch my preferred videos/streams, and the lobby had necessities as well as small bites for purchase. Overall a great safe stay I was glad I booked for my time in Florence.
於 2023 年 8 月住了 8 晚

10/10 優異

Pyounggon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

tae

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location!
於 2023 年 10 月住了 1 晚

10/10 優異

Katie

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the balcony attached to the room overlooking the mountains.
於 2023 年 10 月住了 2 晚

6/10 一般

Gustavo

讚好：整潔度和職員與服務
不滿：住宿狀況
Melhore a manutenção.
O café da manhã é excelente mas a manutenção do apto deixou a desejar. A cortina estava quebrada, o ralo do box estava meio entupido e isso fazia a água transbordar. Achei a localização ruim, longe do centro.
於 2023 年 10 月住了 2 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Prezado Gustavo,Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,

10/10 優異

Glenda Anne

讚好：整潔度、職員與服務、設施服務和住宿狀況
My balcony room was absolutely beautiful and the best surprise ever
於 2023 年 9 月住了 2 晚
Domenico 於 2023年9月25日的回應
Dear Glenda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 優異

Xavier

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Facilidad
La estancia fue agradable y muy cordial. Adicionalmente el hotel queda cerca del centro de Florencia
於 2023 年 9 月住了 1 晚
B&B Hotel Firenze City Center 於 2024年5月11日的回應
Estimado Xavier,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

2/10 很差

Frank

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Typisch große Hotelkette, am Anfang bestimmt gut, dann wird gespart auf Teufel komm raus. Es fängt an beim komplett demotivierten Empfang an und endet bei der klappernden, stinkenden Klimaanlage im Zimmer, welche dringend eine Wartung benötigt. Die Frage nach einer Parkmöglichkeit wurde mit einem lapidaren „we have no parking“ beantwortet, mit anderen Worten: „mir doch egal, sieh zu wie du klarkommst“ Schlussendlich haben wir uns für ein anderes Hotel entschieden. Florenz ist wunderschön und hat so ein Hotel nicht verdient.
於 2023 年 9 月住了 1 晚

2/10 很差

Fatma

家人同遊
不滿：整潔度、設施服務和住宿狀況
war sehr staubig nicht sauber
於 2023 年 9 月住了 2 晚

10/10 優異

Elena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura accogliente e accessibile, grande disponibilità da parte di tutto lo staff!
於 2023 年 8 月住了 2 晚

4/10 欠佳

Raphael Nogueira

不滿：整潔度、住宿狀況和客房舒適度
Hotel ruim.
Hotel bem mais ou menos, ar condicionado não funciona, cheio de mosquitos, cheirando mofo, box de banheiro muito pequeno.
於 2023 年 8 月住了 3 晚
Domenico 於 2023年8月20日的回應
Dear Raphael,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Domenico

10/10 優異

Aladi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is in the town centre, which is a walking distance to swveral places of attraction. The front desk personal didnt look receptive, she just had a straight face but did her job well. She even assisted us with an adopter and cable to charge our phones, but no smile. I guesa she was tired. The guy that took over at night was amazing, and the other guy the next day was so great. He even helped us book a taxi and was pleasant about it. The room was cleaned and smelled fresh, I'll definitely stay there again and recommend it to anyone. Will also try other B&B hotels
於 2023 年 7 月住了 2 晚
Domenico 於 2023年8月20日的回應
Dear Aladi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Domenico

8/10 不錯

Sofia

讚好：整潔度、職員與服務和住宿狀況
Good hotel and nice staff but takes around 20 minutes to walk downdown.
於 2023 年 7 月住了 2 晚

10/10 優異

TAKASHI

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚