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关于佛罗伦萨杰克逊区温德姆戴斯套房酒店的点评

2.5 out of 5
佛罗伦萨杰克逊区温德姆戴斯套房酒店
110 Revelation Drive, Florence, MS

点评

8.8

超赞

10 分 - 超赞。360 条好评,共有 616 条点评" "
8 分 - 还可以。165 条好评,共有 616 条点评" "
6 分 - 一般。53 条好评,共有 616 条点评" "
4 分 - 很差。18 条好评,共有 616 条点评" "
2 分 - 糟糕。20 条好评,共有 616 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

2/10 糟糕

Frank

不满意:清洁度、员工和服务、住宿条件和设施
The tap water was BROWN! Filthy! I’d like to submit a photo. It was horrible. We’ve stayed here for years. Never again. Management was unresponsive.
2024 年 5 月入住 1 晚

8/10 还可以

Pamela

满意:清洁度
不满意:服务设施
Room smelled damp. Staff didn’t speak very good English. Breakfast was very limited.
2024 年 5 月入住 6 晚
Guest Relation Management 于 2024年05月13日 的回复
Hi Pamela,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 还可以

Robert E

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and comfortable
2024 年 5 月入住 1 晚
Guest Relation Management 于 2024年05月13日 的回复
Hi Robert,Thank you for your feedback! We're delighted to hear that you found your stay quiet and comfortable. Ensuring a peaceful and relaxing experience for our guests is important to us, and we're glad that we met your expectations in this regard. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 糟糕

Andromeda

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unon arrival to the room, there was pee in the toilet and the room smelled like a rotting animal. I also felt insafe due to other circumstances that happened upon my arrive. I left within 5 minutes of entering the room and found a different hotel.
2024 年 5 月入住 1 晚
Guest Relation Management 于 2024年05月10日 的回复
Hi Andromeda,Thank you for bringing your recent experience to our attention. We have immediately addressed the cleanliness issues you mentioned with our housekeeping team to prevent such occurrences in the future. Your safety and well-being are of utmost importance to us, rest assured we take all guest concerns seriously and are committed to providing a secure environment for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

6/10 一般

John

OK
2024 年 4 月入住 3 晚
Guest Relation Management 于 2024年05月10日 的回复
Hi John,Thank you for choosing us for your accommodation needs. We are pleased to know you had a great stay. Should you have any additional comments or feedback, please let us know, we're happy to review them. We hope to have the chance to welcome you back whenever you are in the area!

6/10 一般

James

满意:清洁度
不满意:员工和服务
Tub was very slippery and no hand rails no towel racks. The antislip tape was few and far between. Hazard. Very light on breakfast choice. Not impressed. Girlfriend likes other properties better. Staff not friendly.
2024 年 5 月入住 1 晚
Guest Relation Management 于 2024年05月10日 的回复
Hi James,Thank you for sharing your experience with us. Please know that we take your concerns seriously, and we will promptly address these issues to enhance the safety and comfort of our guests. Providing exceptional service and hospitality is a priority for us, and we apologize for any shortcomings in this regard. Rest assured, we will address this matter with our team to ensure that all guests receive the warm and welcoming service they deserve. We hope to have the opportunity to regain your trust and provide you with a truly memorable experience in the future.

8/10 还可以

ELIZABETH

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we first arrived, walking into the hotel it smelled super clean. The staff was very warm and welcoming and made our check-in process very easy especially after an extremely long drive. When I got up to check into my room, the first thing that I noticed on one of the beds is hair all over it. I went down to the front desk to let them know and they were shocked because that’s not up to their standards. They quickly change the bedding and apologized for it other than that, everything else was great. The beds are comfortable, the bathroom was clean and had everything that we needed. They do have breakfast in the morning but it’s a continental breakfast. Check out was very easy and simple.
2024 年 4 月入住 1 晚
Guest Relations Specialist 于 2024年05月6日 的回复
Hi Elizabeth,We appreciate your feedback and are glad to hear that you found our hotel clean and our staff welcoming. It's unfortunate to learn about the issue with the bedding, and we apologize for any inconvenience it may have caused during your stay. Please be assured that we take cleanliness seriously, and we have addressed this matter with our housekeeping team to prevent such occurrences in the future. We're delighted that you enjoyed the comfort of our beds, the cleanliness of the bathroom, and the ease of the check-out process. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.

10/10 超赞

Corey

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Guest Relations Specialist 于 2024年05月4日 的回复
Hi Corey,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 超赞

jodee m.

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and very nice.
2024 年 4 月入住 1 晚
Guest Relation Management 于 2024年05月2日 的回复
Hi jodee,We appreciate your lovely feedback during your stay. We are pleased to know you found the hotel very clean and nice. Looking forward to welcoming you again soon!

10/10 超赞

Charity

满意:清洁度、员工和服务、住宿条件和设施
Good
2024 年 4 月入住 2 晚
Manager 于 2024年05月1日 的回复
Hello Charity,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 糟糕

Germaine

与家人出行
满意:住宿条件和设施,服务设施
I had made a mistake in registering and didn’t enter my children when reserving the room. I am traveling by myself with 9 children, five of whom are under age 10. The gentleman at the front desk was very rude in telling me I would have to purchase another room for “my friends or whoever they are”. Despite the parking lot being nearly empty, he said they did not hav any more inexpensive rooms and charged me $50 more than I paid for the same room I had just reserved online. I understand he is accustomed to people evading the rules and being dishonest, but we had all walked through the front door and I had been very honest about the number of people I had with me. I had even come back down to the front desk after check in to pay any additional fees for each child in the room. I am not comfortable separating my children into two different rooms. They are not my “friends” as he assumed and I don’t appreciate being separated from them. This gentleman was rude and completely impersonal. We foster and adopt children and on all of our travels I have never had a hotel behave so rudely and in such an off putting manner.
2024 年 4 月入住 1 晚
Manager 于 2024年04月30日 的回复
Hello Germaine,After carefully reviewing the situation, it appears that your reservation, made through Expedia, was for a room intended for up to four guests, in line with our standard policy. While we strive to accommodate reasonable requests, the presence of nine additional children exceeded the room's occupancy limit.Our receptionist responded appropriately by offering you an additional room at a rate of 109 plus tax to ensure everyone's comfort. Adhering to our policy was necessary for the safety and comfort of all guests. We appreciate your understanding in this matter.

10/10 超赞

Brian,Orlando

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for à overnight, pillows and mattress are good
2024 年 4 月入住 1 晚
Manager 于 2024年04月25日 的回复
Hello Brian,We are pleased to hear that you found our pillows and mattresses comfortable during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 还可以

Charles Wesley

与配偶出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We stayed there several years ago. The property was messy and dirty. We gave it the benefit of the doubt because we were told that it was being remolded. We chose to stay there again because of the so called remodel. The exterior was dirty. Our room was dark and dreary and not the cleanest. It looked like someone tried to stuff a weasel down the bath tub drain with all the hair in it. After a very long day of traveling we decided to stay. We won't stay there again.
2024 年 4 月入住 1 晚
Manager 于 2024年04月25日 的回复
Hello Charles Wesley, We are disappointed to hear about your experience during your recent stay at our hotel. We appreciate your feedback and will address the concerns raised to ensure a more pleasant stay for our future guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

10/10 超赞

Kerry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked everything about my stay there
2024 年 3 月入住 1 晚
Manager 于 2024年04月20日 的回复
Hello Kerry,We are delighted to hear that you enjoyed your stay with us. Your positive feedback motivates us to continue providing exceptional experiences for all our guests. Should you have any suggestions or comments for further improvement, please feel free to share them with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 一般

Gerard,Pittsfield

与家人出行
满意:清洁度
I expected a little bit better experience from a Days Inn property. Room had a musty smell, breakfast was almost non existent. The grounds around the entrance were unkept.
2024 年 4 月入住 1 晚
Manager 于 2024年04月17日 的回复
Hello Gerard, We apologize for falling short of your expectations during your recent stay. We appreciate your feedback regarding the room smell, breakfast, and grounds, as it helps us improve our services. We will address these issues with the team to ensure a better experience for future guests.

10/10 超赞

Clayton

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was a nice stay as I was passing through. I will be staying here again.
2024 年 4 月入住 1 晚
Manager 于 2024年04月12日 的回复
Hello Clayton,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back on your next visit. Thank you for sharing your positive experience with us.

10/10 超赞

jonathan

满意:清洁度、员工和服务、住宿条件和设施
Very clean, very new, great location- I immediately booked my return trip to this same hotel after seeing it- very happy.
2024 年 4 月入住 1 晚
Manager 于 2024年04月9日 的回复
Hello jonathan,We are delighted to hear that you had such a wonderful experience during your stay with us. Your feedback is truly appreciated, and we can't wait to welcome you back during your next trip.

10/10 超赞

jeanne

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was very pleasant.amanda was grear..room nice especially for price ..i recommend
2024 年 4 月入住 1 晚
Manager 于 2024年04月9日 的回复
Hello jeanne,We're thrilled to hear you had a pleasant check-in experience with Amanda and enjoyed your room at a great price. Thank you for recommending us! If you have any future needs or concerns, please don't hesitate to reach out to our management team.

10/10 超赞

Shellena

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the staff. They were nice, friendly and considerate. The room was excellent and the amenities were exceptional.
2024 年 3 月入住 2 晚
Manager 于 2024年03月29日 的回复
Hello Shellena,We are thrilled to hear that you enjoyed our friendly staff and excellent amenities during your stay. Your kind words are appreciated, and we look forward to welcoming you back for another wonderful experience at our hotel.

10/10 超赞

Judy

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was okay.
2024 年 3 月入住 1 晚
Manager 于 2024年03月24日 的回复
Hello Judy,We appreciate your feedback on the breakfast and will share it with our team for improvement. Thank you for choosing to stay with us.

10/10 超赞

Sheri

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, out of town, quiet place.
2024 年 3 月入住 1 晚
Manager 于 2024年03月20日 的回复
Hello Sheri,We are delighted to hear that you found our hotel to be a nice and quiet place for your stay. Thank you for sharing your feedback with us; it's always rewarding to know when guests have had a pleasant experience with us. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 超赞

Greg,Bethel Heights

与家人及幼儿出行, 与家人出行
满意:清洁度、服务设施、住宿条件和设施
Easy to find and staff friendly. Beds are very comfortable and clean. Have stayed here before.
2024 年 3 月入住 1 晚
Manager 于 2024年03月19日 的回复
Hello Greg,We are delighted to hear that you found our hotel easy to locate and our staff welcoming. It's wonderful to know that you enjoyed the comfort and cleanliness of our beds during your stay. We appreciate your loyalty and hope to welcome you back again soon for another pleasant experience.

10/10 超赞

Jennifer,Pilot Point

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay!
2024 年 3 月入住 1 晚
Manager 于 2024年03月17日 的回复
Hello Jennifer,We are delighted to hear that you had a pleasant experience during your visit. Your feedback is truly appreciated as we strive to provide exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 超赞

David

2024 年 3 月入住 1 晚
Manager 于 2024年03月15日 的回复
Hello David,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 还可以

Christina

2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Christina, We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you may have from your visit so we can ensure a top-notch experience for all our guests in the future.

10/10 超赞

Melinda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my fourth time at the location. Clean with a pleasant atmosphere.
2024 年 3 月入住 1 晚
Manager 于 2024年03月5日 的回复
Hello Melinda,We're pleased to hear that you've enjoyed our clean and pleasant atmosphere during your fourth visit. Your loyalty is truly appreciated, and we look forward to welcoming you back again soon.

8/10 还可以

Juan

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a comfortable stay there. Very clean property , I recommend Days inn & Suites Florence .
2024 年 2 月入住 1 晚
Manager 于 2024年03月2日 的回复
Hello Juan,We are delighted to hear you had a comfortable stay and enjoyed our clean property. Thank you for recommending Days Inn & Suites Florence. Your positive feedback is greatly appreciated.

2/10 糟糕

Ernesto

不满意:清洁度、员工和服务、住宿条件和设施
No me gustó nada
2024 年 2 月入住 1 晚
Manager 于 2024年03月2日 的回复
Hello Ernesto, Lamentamos escuchar que tu experiencia no cumplió con tus expectativas. Valoramos los comentarios de nuestros huéspedes y los tendremos en cuenta para mejorar nuestros servicios. Por favor, no dudes en ponerte en contacto con la administración del hotel para abordar cualquier preocupación adicional que puedas tener.

6/10 一般

Candice

与家人出行
The property was in close proximity to our wedding venue which was nice. There were a couple of new staff who were not knowledgable about the process which made it hard to make changes to the room occupants when needed. Also, I booked the rooms with my credit card and assigned the rooms to guests but could not make changes to the reservations because my name was not on the room. That was a little frustrating. Overall the stay was good. The rooms were clean.
2024 年 2 月入住 1 晚
Manager 于 2024年02月22日 的回复
Hello Candice, We appreciate your feedback and are happy to hear you found our location convenient for your event. We apologize for any inconvenience you experienced with staff knowledge and room reservation changes. We are glad to hear you found the rooms clean during your stay. Thank you for sharing your experience with us.

8/10 还可以

Quynh

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s good place to stay
2024 年 2 月入住 1 晚
Manager 于 2024年02月20日 的回复
Hello Quynh,We are delighted to hear that you found our hotel to be a good place to stay. Your positive feedback is greatly appreciated, and we are glad you had an enjoyable experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 超赞

Melanie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property looks well taken care of inside and out. In a safe area right off Hwy 49 but far back enough so it's not noisy. There's a Sonic and other restaurants nearby. Room was nice and clean with what looked like new everything.
2024 年 2 月入住 1 晚
Manager 于 2024年02月15日 的回复
Hello Melanie,Thank you for sharing your positive experience with us. We are glad to hear that you found our property well-maintained and enjoyed its convenient location. It's great to know that you appreciated the cleanliness of your room and the updated amenities. We hope to welcome you back for another enjoyable stay in the future.

10/10 超赞

Timothy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024年02月14日 的回复
Hello Timothy,We are thrilled to hear that you had a perfect 10/10 experience at our hotel! We strive to provide exceptional service to all our guests and we are delighted that we met your expectations. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another outstanding stay!

10/10 超赞

Cory

2024 年 2 月入住 1 晚
Manager 于 2024年02月10日 的回复
Hello Cory,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience. Should you ever have any additional feedback or need assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 超赞

barbara

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024年02月9日 的回复
Hello barbara,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! It was a pleasure to have you as our guest and we hope to welcome you back soon. Should you have any further suggestions or feedback, please do not hesitate to reach out to us directly. We value your opinion and are always striving to provide exceptional service.

10/10 超赞

Mitzi

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast had to be heated. The biscuits were so hard,
2024 年 2 月入住 1 晚
Manager 于 2024年02月6日 的回复
Hello Mitzi,we apologize for any inconvenience caused by the quality of our breakfast. We appreciate your feedback and will share it with our team for improvement. We value your stay and hope you will consider giving us another opportunity to provide you with a better experience during your next visit.

8/10 还可以

Catherine

满意:清洁度、住宿条件和设施、客房舒适度
Room was clean and comfortable. Bathtub was very slippery and dangerous. Walls very thin and could hear couple in next room way too clearly until after 1:30am. Breakfast was served from 6 to 9, but everything was empty before 8:00am and no healthy choices.
2024 年 1 月入住 1 晚
Manager 于 2024年01月30日 的回复
Hello Catherine,Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you found your room clean and comfortable. We apologize for any inconvenience caused by the slippery bathtub and noise disturbance from neighboring rooms. We have taken note of your concerns. Regarding breakfast, we appreciate your input and will review our offerings. We value your comments and hope to welcome you back in the future for an improved experience.

8/10 还可以

真实旅客

Overall stay was pretty good. The only issue I had was with the cleanliness of my room. There was strand of hair in the bathtub around the faucet and hair down in the drain. There was a bunch of hair on the bedding. Found an actual strand of hair inside the pillow case and there was hair all over the top sheet when I unraveled the bed getting ready to sleep. Overall everything was comfortable and it was an okay stay, cleanliness was my only issue.
2024 年 1 月入住 1 晚
Manager 于 2024年01月20日 的回复
Dear Guest,Thank you for your feedback on your recent stay. We apologize for any inconvenience you experienced with the cleanliness of your room. We take cleanliness seriously and will address this with our housekeeping team to ensure a more thorough inspection is conducted. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.

10/10 超赞

Sheri

2024 年 1 月入住 1 晚
Manager 于 2024年02月9日 的回复
Hello Sheri,We're thrilled to hear that you had a great experience at our hotel! We truly appreciate your stay and hope to welcome you back soon for another memorable visit.

6/10 一般

Ana

满意:员工和服务,清洁度
Motel como tantos otros
El motel esta bien pero nada especial. Amable el chico de recepcion y las instalaciones en linea con este tipo de establecimiento. Ofrece desayuno. Precio alto para lonque ofrecen.
2024 年 1 月入住 1 晚
Manager 于 2024年01月20日 的回复
Hello Ana,Agradecemos sus comentarios y nos alegra saber que nuestro personal de recepción fue amable durante su estancia. Nos esforzamos por mantener nuestras instalaciones en buenas condiciones, acorde con el tipo de establecimiento. También apreciamos que haya disfrutado de nuestro desayuno ofrecido. Tomaremos en cuenta su opinión sobre el precio y trabajaremos para seguir brindando servicios de calidad a nuestros huéspedes. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro.

10/10 超赞

KIMBERLY

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was amazing. Only thing different would be to not stay on first floor by the check in desk.
2024 年 1 月入住 2 晚
Manager 于 2024年01月17日 的回复
Hello KIMBERLY,Thank you for your feedback. We're delighted to hear that you had an amazing stay with us! We take note of your suggestion regarding the room location and will certainly consider it for future bookings. We appreciate your valuable input and look forward to welcoming you back soon for another wonderful experience.

6/10 一般

Amanda

2023 年 12 月入住 3 晚
Manager 于 2024年01月10日 的回复
Hello Amanda,We appreciate you choosing our hotel for your stay. If there are any concerns or feedback you would like to share, please reach out to us directly. We value our guests' experiences and would like the opportunity to address any issues. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 超赞

Scott

2023 年 12 月入住 1 晚
Manager 于 2023年12月31日 的回复
Hello Scott,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. It was our pleasure to serve you, and we hope to welcome you back soon for another fantastic stay!

6/10 一般

JOSEPH

不满意:服务设施
Hotel was ok, but the bathroom had a terrible smell. The water in the toilet was always discolored no matter how many times you flushed it, so I’m guessing that was the cause.
2023 年 12 月入住 1 晚
Manager 于 2023年12月24日 的回复
Hello JOSEPH,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience caused by the unpleasant odor in your bathroom. Our housekeeping team will be notified to ensure that this issue is addressed promptly. We appreciate your input and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

10/10 超赞

Sidtoya

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Manager 于 2023年12月24日 的回复
Hello Sidtoya,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback, feel free to reach out to us. We hope to welcome you back soon!

8/10 还可以

Vanessa

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Manager 于 2023年12月23日 的回复
Hello Vanessa,Thank you for choosing to stay with us. We are glad to hear that you had a pleasant experience during your stay. If you have any additional feedback or suggestions, we encourage you to reach out to us directly. We value your input and strive to continuously improve our services. We hope to welcome you back soon for another enjoyable stay!

10/10 超赞

Fabian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean , Friendly
2023 年 12 月入住 1 晚
Manager 于 2023年12月9日 的回复
Hello Fabian,Thank you for sharing your feedback with us. We appreciate your kind words regarding our cleanliness and friendly staff. We strive to provide a positive experience for all our guests. We hope to have the opportunity to welcome you back in the future.

6/10 一般

David

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Overall, it was a good stay, but the Wi-Fi sucked!!!…it virtually did no good, would not work. It seemed like not enough staff working…could not find anyone quickly at time to check out.
2023 年 11 月入住 1 晚
Manager 于 2023年11月29日 的回复
Hello David,We apologize for any inconvenience you experienced with our Wi-Fi during your stay. Our team is taking steps to address and improve the connectivity in the hotel. We appreciate your feedback regarding our staff availability and will work on ensuring prompt assistance is always provided. Thank you for bringing these matters to our attention.

10/10 超赞

Charles

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Nice property and very nice staff. Highly recommend. Will stay there again in the future.
2023 年 11 月入住 1 晚
Manager 于 2023年11月24日 的回复
Hello Charles,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay at our property and found our staff to be very nice. We truly value your recommendation and look forward to welcoming you back in the future for another excellent experience!

10/10 超赞

Susan

2023 年 11 月入住 1 晚
Manager 于 2023年11月21日 的回复
Hello Susan,Thank you so much for giving us a perfect five rating! We're glad to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service to all our guests, and it's great to know that we met your expectations. We truly appreciate your feedback and hope to welcome you back in the future.

10/10 超赞

Daniel,Dallas

2023 年 11 月入住 1 晚
Manager 于 2023年12月9日 的回复
Hello Daniel,We greatly appreciate your perfect rating! We are thrilled to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.